Daycare Record Child care inspection records

Step By Step Child Care · Drexel Hill

3434 Garrett Rd, Drexel Hill, PA 19026 · Delaware County
1 core-safety citation in last 12 months 3 complaint investigations found violations Keystone STAR 4

Step By Step Child Care is a certified child care center in Drexel Hill, PA, with capacity for 130 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times and confirmed violations in 3 complaint investigations. The state cited 12 violations, 5 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (5 of 12). 1 citation came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #13 of 20 centers in Drexel Hill and has fewer citations per inspection than 70% of Pennsylvania certified centers.

Inspection record

Fewer citations than 70% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#13 of 20 centers in Drexel Hill
5 Core-safety citations
7 Other citations
6 Inspections
3 Complaint investigations that found violations
12 citations from 9 state visits since Aug 16, 2021 · 1 in the last 12 months · last inspected Mar 24, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jun 22, 2026 · Report/investigation · citation found Mar 24, 2026 · Inspection · no citation Apr 1, 2025 · Inspection · citation found Aug 8, 2024 · Inspection · no citation Mar 21, 2024 · Inspection · no citation Oct 27, 2023 · Report/investigation · citation found May 10, 2023 · Inspection · citation found Oct 5, 2022 · Report/investigation · citation found Jun 6, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 5
Caregiver conduct 2
Background checks 2
Training & qualifications 1
Supervision 1
Records & paperwork 1

Citations, newest first

Core safety Jun 22, 2026 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
At the time of inspection, it was revealed that staff person #1 used demeaning language in the presence of children.
Center’s plan of correction (implemented, Jul 17, 2026): “The provider will take several corrective actions including ongoing training.”
Core safety Apr 1, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file of staff person #1 doh (see lis code sheet), did not include a copy for NSOR information as required under the CPSL.
Center’s plan of correction (implemented, Apr 29, 2025): “Staff person #1 may not work in a child care position at the facility.”
Citation Apr 1, 2025 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
At the time of inspection, certification representative observed a damaged ceiling tile in the boys' bathroom.
Center’s plan of correction (implemented, Apr 23, 2025): “Provider will replace the ceiling tile.”
Citation Apr 1, 2025 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
At the time of inspection, staff person #2 did not have verification of annual firesafety training conducted by a fire protection professional.
Center’s plan of correction (implemented, Apr 29, 2025): “Provider will obtain firesafety training conducted by a fire protection professional.”
Core safety Oct 27, 2023 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
Per the admission of staff person #1, harsh language was used in the presence of children.
Center’s plan of correction (implemented, Nov 17, 2023): “Staff will be prohibited from using harsh language in the presence of children.”
Core safety May 10, 2023 Inspection Background checks
CPSL information 55 Pa. Code §3270.192(4)
During the renewal inspection on 05/10/23 the file reviewed for staff #1 did not contain signed disclosure statement.
Center’s plan of correction (implemented, May 10, 2023): “Provider will have staff #1 sign document.”
Citation May 10, 2023 Inspection Building & playground safety
No business simultaneous use 55 Pa. Code §3270.61(f)
During the renewal inspection on 05/10/23 childcare space, room 280, was being used for storage.
Center’s plan of correction (implemented, May 10, 2023): “Provider removed unrelated items being stored in childcare space.”
Citation May 10, 2023 Inspection Building & playground safety
Protective Outlet Covers 5 yrs. or less 55 Pa. Code §3270.65
During the renewal inspection on 05/10/23 there was missing receptacle covers observed in room 170 and hallway on the 1st floor.
Center’s plan of correction (implemented, May 10, 2023): “Provider replaced electrical outlets with receptacle covers.”
Citation May 10, 2023 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During the renewal inspection on 05/10/23 the playhouse located in outdoor play space was broken with exposed rough edges and sharp corners. Violation was corrected on site.
Center’s plan of correction (implemented, May 10, 2023): “Provider removed play equipment from play space. Playhouse was broken down and disposed of in the trash.”
Core safety Oct 5, 2022 Complaint investigation Supervision
Released only to parent or designee 55 Pa. Code §3270.117(a)
During complaint investigation on 10/05/22, it was revealed that father was allowed on facility's premises. Per court order father is to only have supervised telephonic contact with minor.
Center’s plan of correction (implemented, Nov 14, 2022): “Provider will ensure that all court orders regarding children are followed per ordered.”
Citation Jun 6, 2022 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
At the time of renewal inspection, provider was not able to provide proof of purchase and date of purchase of an interconnected fire detection system.
Center’s plan of correction (implemented, Jun 6, 2022): “Provider signed Fire Alarm Attestation Statement.”
Citation Jun 6, 2022 Inspection Records & paperwork
Individual Records 55 Pa. Code §3270.191
At the time of renewal inspection, provider was not able to locate file of staff person #1. Staff person #1 was observed caring for children.
Center’s plan of correction (implemented, Jun 15, 2022): “An individual record will be available for each facility person working with children.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Jun 22, 2026 Complaint investigation
1 violation cited, listed under Citations.
Violation found Oct 27, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Oct 5, 2022 Complaint investigation
1 violation cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $68.00 $68.00
Young Toddler (13-24 mos.) $64.00 $64.00
Older Toddler (25-36 mos.) $61.00 $61.00
Preschool (37 mos.- Entering K) $57.00 $57.00
Young School-Age (K-3rd gr.) $57.00 $46.00
Older School-Age (4th gr.-15 yrs.) $57.00 $46.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 130 children
Certificate status Regular
Certificate valid through Jun 12, 2027
Keystone STARS STAR 4
since Mar 24, 2026 · what STARS means
Operator Step By Step Learning Center INC
Hours Monday–Friday 6:00 AM–6:00 PM How Pennsylvania centers’ hours compare
Phone (484) 461-6229
State certificate # CER-00255431
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Step By Step Child Care had any serious violations?

Pennsylvania cited 5 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 22, 2026 (caregiver conduct): “At the time of inspection, it was revealed that staff person #1 used demeaning language in the presence of children.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Step By Step Child Care?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Step By Step Child Care’s Keystone STARS rating?

STAR 4, effective Mar 24, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Step By Step Child Care compare with other daycares in Drexel Hill?

It is #13 of 20 centers in Drexel Hill by topic-weighted citations per inspection, and has fewer citations per inspection than 70% of Pennsylvania certified centers with enough inspection history to compare.

When was Step By Step Child Care last inspected?

Mar 24, 2026 (renewal). No violations were cited during that visit.

How much does Step By Step Child Care cost?

It reported full-time daily rates of $68.00 for infant, $64.00 for young toddler, $61.00 for older toddler, $57.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Step By Step Child Care?

The legal entity on its Pennsylvania certificate is Step By Step Learning Center INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.