Tender Care Learning Centers · 601 Holiday Dr, Pittsburgh
Tender Care Learning Centers is a certified child care center in Pittsburgh, PA, with capacity for 121 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 1 complaint investigation. The state cited 55 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (13 of 55). 17 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #181 of 251 centers in Pittsburgh and has more citations per inspection than 92% of Pennsylvania certified centers.
Inspection record
Every state visit
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Citations, newest first
Staff person #3 was observed caring for children unsupervised. Staff #3 has completed Pediatric first aid and CPR training; however the training was not completed through a Pennsylvania Quality Assurance System (PQAS) approved curriculum/ the trainer has not provided documentation that they are PQAS-certified in that training curriculum.
A first aid kit was not present in Room 1.
The first aid kit in the Pre-K room lacked gloves.
A bolt cover was missing on one side of the toilet base in Toddler 3 leaving the protruding bolt exposed.
A child's apron in the dramatic play area was torn at the seam creating a loop in Toddler 2. In Toddler 3, two broken plastic cups were observed in the sensory bin. Two seat covers on the green stroller were fraying and torn at the base exposing the inner foam padding.
A box of vinyl gloves was accessible to children on the back of the toilet in the Toddler 2 restroom. Small soft craft pom-poms were accessible to young and older toddlers in Toddler 3. Two seat covers on the green stroller were fraying and torn at the base exposing the inner foam padding.
Benadryl cream labeled for child #3 lacked written parental consent for administration. The Benadryl was observed in the restroom attached to Preschool 2. In the office, infant Tylenol labeled for child #4 and infant acetaminophen and ibuprofen labeled for child #5 lacked written parental consent for administration. Separate written parental consent and administration logs for Tylenol and Orajel labeled for child #6 were not on file. The medications were listed on the same form.
While completing a diaper change, staff in Infant 2 placed the soiled diaper directly on the changing surface before then throwing the diaper into a trash can. Additionally, the hand-free can was being used while stored in a cabinet which prevented the lid from opening freely which caused staff to touch the cabinet doors and the lid of the trash can during the diapering process.
The file for Staff #1 contained documentation of fire safety training completed more than 12 months apart; 12/12/24, 1/13/26.
Staff person #3 has completed Pediatric first aid and CPR training, however the training was not completed through a Pennsylvania Quality Assurance System (PQAS) approved curriculum/ the trainer has not provided documentation that they are PQAS-certified in that training curriculum.
The file for staff #2 contained a foreign degree that was translated, but not evaluated.
A written plan of daily activities was not posted in Room 1.
The agreement for child #1 did not specify the child's arrival and departure times.
The agreement for child #1 did not specify the date of the child's admission.
The emergency contact form for child #2 did not include a parental signature for consent for emergency medical care. Only the initials were present.
Emergency contact information was not present Toddler 3 for children receiving care in the room while half of the class was on the playground. The bag containing all emergency contact forms for Toddler 3 was with staff and children on the playground.
The record for child #2 did not include a parental signature for consent for administration of minor first-aid procedures by facility staff. Only the initials were present.
Show 38 older citations
The file for staff person #3 had an invalid state police clearance and requires a current state police clearance.
In the toddler 2 room, the water temperature at the sink was 117° F.
The file for child #3, a young toddler, had a health assessment that exceeded 6 months between assessments.
The file for child #1, an older toddler, had a health assessment that exceeded 12 months between assessments.
The file for staff person #2 had a health assessment that exceeded 24 months between assessments.
The file for staff person #1 had a health assessment that lacked an examination for communicable diseases and the results of the examination.
The file for child #2 had an emergency contact form that lacked the address and telephone number of the child's physician.
During a complaint investigation conducted on 5/30/24, according to staff interviews and a review of the staff file it was determined that a staff person has been observed forcefully pulling children by the arm or neck of their shirt and yelling at them in a tone that was described as harsh and abrupt.
During a complaint investigation conducted on 5/30/24, according to staff interviews and a review of the staff file it was determined that a staff person has been observed forcefully pulling children by the arm or neck of their shirt and yelling at them in a tone that was described as harsh and abrupt.
In the infant room 2 crib sheets were loose and tented when pulled up by the center of the sheet causing them to be a suffocation hazard.
The file for staff #3 did not contain a copy of the completed clearance information from Ohio required under the CPSL.
In the toddler 2 bathroom there was Swiffer cleaner by the child toilet accessible to children. In toddler 2 room on the counter next to the diapering area was a bucket of water with Steramine sanitizing solution which was accessible to children. The bottle of Steramine tablets that was used in the bucket of water says "Keep out of reach of children."
In the preschool bathroom, 2 toilets had bolts exposed.
The garbage can under the sink in the kitchen did not have a lid.
In the main preschool room there were cracked magna tiles with rough edges.
In the young preschool room there were foam blocks with teeth marks. In the toddler 3 room there were small broken pieces of crayons less than an inch in diameter in the art center accessible to children still placing objects in their mouths.
In Toddler Room 1 and Toddler Room 3 it was observed that the rest equipment was not labeled for the use of a specific child.
It was observed in the infants room that 2 cribs were in use and did not have the required space of at least 2 feet of space on 3 sides of the crib.
The file for child #3 contained a health assessment dated 10/25/23 that was more than 6 months old (See LIS Code Sheet).
The file for Child #1 contained an initial Health assessment and immunization record that was more than 60 days after enrolling.
The medication for Child #5 the name on the medication/prescription was Diazepam and the name on the signed parental consent form was Diastat AcuDial. Child #5 had children's Tylenol in the locked box with no signed parental consent form.
In the toddler 1 room milk cups that had been used for previously were placed back into the refrigerator to be served later. Staff said they did not want to waste milk if the child did not drink it all at one time.
The documentation on file for the most recent emergency drill only named the type of drill as "Building." The documentation on file for the most recent emergency drill does not allow for documentation of the following required elements: the names of the staff participants; if any special accommodations for children with special needs were required; any observations or problems encountered during the drill.
The file for Child #1 contained an initial Health assessment and immunization record that was more than 60 days after enrolling.
The 2 most recent mandated reporter training certificates on file for Staff person #1 are dated 2/5/2019 and 3/5/2024, more than 60 months apart.
The file for Staff person #2 classified as an assistant group supervisor, did not contain a high school diploma or a general educational development certificate.
The emergency contact information for child #4 did not contain information on the child's special needs.
The emergency contact information for child #2 did not contain the address of the individual designated by the parent to whom the child may be released.
In the toddler 2 room one emergency contact form was missing for a child that was receiving care in the space.
The emergency contact information for child #4 did not contain signed parental consent for administration of medications or special dietary needs.
The file for Staff #1 did not contain documentation of the following required preservice training within 90 days of hire (see IS Code Sheet): Health & Safety Training (10-hour). Staff #1 will have until June 15, 2023, to complete the required training. Until such time as the required training has been completed, Staff #1 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise Staff #1, Staff #1 may not work in a child care position at the facility.
The file for Staff #1 contained documentation of Mandated Reporter training on 12.31.14 and 3.1.23 (see IS Code Sheet), which expired on 12.31.19, and it was not renewed until 3.1.23.
The files for Staff #2 and Staff #3 did not contain two (2) nonfamily references, as only one (1) was located in each file.
Toxics (2 Fantastix Disinfectant bottles - 32 oz each, Clorox Cleaner Disinfectant - 32 oz, and Lysol Disinfectant Spray - 19 oz) were stored in an inaccessible cupboard, above the sink, in the Toddler 3 room, where food items (open bags of pretzels, Tutfi Fuiti cereal, animal crackers, and vanilla wafers) were located, which were next to and below the toxics.
No gloves were located in the first-aid kit in the Toddler 2 room.
The files for Staff #1 and Staff #4 contained Fire Safety training on 1.16.21 and 1.17,22, which exceeded the 12 month renewal requirement.
The file for Staff #3 contained Mandated Reporter training on 3.21.17 and 3.24.22, which exceeded the 60 month renewal requirement.
The file for Staff #2 contained Evaluations dated 12.17.20 and 12.20.21, which exceeded the 12 month requirement.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $79.60 | $64.00 |
| Young Toddler (13-24 mos.) | $77.20 | $61.20 |
| Older Toddler (25-36 mos.) | $77.20 | $61.20 |
| Preschool (37 mos.- Entering K) | $65.20 | $51.60 |
| Young School-Age (K-3rd gr.) | $65.20 | $34.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Tender Care Learning Centers had any serious violations?
Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on May 27, 2026 (supervision): “Staff person #3 was observed caring for children unsupervised. Staff #3 has completed Pediatric first aid and CPR training; however the training was not completed through a Pennsylvania Quality Assurance System (PQAS)…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Tender Care Learning Centers?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Tender Care Learning Centers’s Keystone STARS rating?
STAR 4, effective Jun 26, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Tender Care Learning Centers compare with other daycares in Pittsburgh?
It is tied for #181 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 92% of Pennsylvania certified centers with enough inspection history to compare.
When was Tender Care Learning Centers last inspected?
May 27, 2026 (renewal). The state cited at least one violation during that visit.
How much does Tender Care Learning Centers cost?
It reported full-time daily rates of $79.60 for infant, $77.20 for young toddler, $77.20 for older toddler, $65.20 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Tender Care Learning Centers?
The legal entity on its Pennsylvania certificate is Bradford Child Care Services INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.