Daycare Record Child care inspection records

Tender Care Learning Centers · 601 Holiday Dr, Pittsburgh

601 Holiday Dr, Pittsburgh, PA 15220 · Allegheny County
1 core-safety citation in last 12 months 1 complaint investigation found violations Keystone STAR 4

Tender Care Learning Centers is a certified child care center in Pittsburgh, PA, with capacity for 121 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 5 times and confirmed violations in 1 complaint investigation. The state cited 55 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (13 of 55). 17 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #181 of 251 centers in Pittsburgh and has more citations per inspection than 92% of Pennsylvania certified centers.

Inspection record

More citations than 92% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. Among the most cited
Tied for #181 of 251 centers in Pittsburgh
6 Core-safety citations
49 Other citations
5 Inspections
1 Complaint investigations that found violations
55 citations from 6 state visits since Aug 16, 2021 · 17 in the last 12 months · last inspected May 27, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) May 27, 2026 · Inspection · citation found May 9, 2025 · Inspection · citation found May 30, 2024 · Report/investigation · citation found May 7, 2024 · Inspection · citation found May 22, 2023 · Inspection · citation found Jun 17, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 13
Health & medication 12
Records & paperwork 12
Training & qualifications 10
Background checks 2
Caregiver conduct 2
Supervision 1
Sleep safety 1
Food & feeding 1
Emergency preparedness 1

Citations, newest first

Core safety May 27, 2026 Inspection Supervision
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
Staff person #3 was observed caring for children unsupervised. Staff #3 has completed Pediatric first aid and CPR training; however the training was not completed through a Pennsylvania Quality Assurance System (PQAS) approved curriculum/ the trainer has not provided documentation that they are PQAS-certified in that training curriculum.
Center’s plan of correction (implemented, Jun 30, 2026): “Staff person #3 is being supervised while caring for children until they have completed a Pediatric first aid and CPR training; through a Pennsylvania Quality Assurance System (PQAS) approved curriculum. Training scheduled for 6/18/2026 at 3:00pm.”
Citation May 27, 2026 Inspection Building & playground safety
In child care spaces 55 Pa. Code §3270.75(a)
A first aid kit was not present in Room 1.
Center’s plan of correction (implemented, Jun 30, 2026): “A first-aid kit was created and placed in Room 1.”
Citation May 27, 2026 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
The first aid kit in the Pre-K room lacked gloves.
Center’s plan of correction (implemented, Jun 18, 2026): “Gloves were replaced.”
Citation May 27, 2026 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
A bolt cover was missing on one side of the toilet base in Toddler 3 leaving the protruding bolt exposed.
Center’s plan of correction (implemented, Jun 18, 2026): “Bolt cover was replaced by maintenance.”
Citation May 27, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
A child's apron in the dramatic play area was torn at the seam creating a loop in Toddler 2. In Toddler 3, two broken plastic cups were observed in the sensory bin. Two seat covers on the green stroller were fraying and torn at the base exposing the inner foam padding.
Center’s plan of correction (implemented, Jun 30, 2026): “Child's apron (Toddler 2) and broken plastic cups (Toddler 3) from sensory bin were thrown away. The two seat covers have been taped to prevent access to inner foam padding.”
Citation May 27, 2026 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
A box of vinyl gloves was accessible to children on the back of the toilet in the Toddler 2 restroom. Small soft craft pom-poms were accessible to young and older toddlers in Toddler 3. Two seat covers on the green stroller were fraying and torn at the base exposing the inner foam padding.
Center’s plan of correction (implemented, Jun 30, 2026): “The box of vinyl gloves was removed from the back of the toilet and placed on a shelf high out of the reach of the children. The small craft pom-poms were removed from the classroom. The two seat covers were taped to prevent access to the inner foam padding.”
Citation May 27, 2026 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
Benadryl cream labeled for child #3 lacked written parental consent for administration. The Benadryl was observed in the restroom attached to Preschool 2. In the office, infant Tylenol labeled for child #4 and infant acetaminophen and ibuprofen labeled for child #5 lacked written parental consent for administration. Separate written parental consent and administration logs for Tylenol and Orajel labeled for child #6 were not on file. The medications were listed on the same form.
Center’s plan of correction (implemented, Jun 30, 2026): “Benadryl cream was sent home with family as it is no longer needed while child #3 is in care. Parent/guardians of child #4 and #6 were given the option to complete the necessary paperwork (specific to each medication) to keep the medication present at the school or take it home for use as we do not…”
Citation May 27, 2026 Inspection Health & medication
Disposable diapers 55 Pa. Code §3270.135(a)(3)
While completing a diaper change, staff in Infant 2 placed the soiled diaper directly on the changing surface before then throwing the diaper into a trash can. Additionally, the hand-free can was being used while stored in a cabinet which prevented the lid from opening freely which caused staff to touch the cabinet doors and the lid of the trash can during the diapering process.
Center’s plan of correction (implemented, Jun 18, 2026): “The hand-free can is pulled out from the cabinet prior to beginning a diaper change so that the soiled diaper can be discarded immediately into the plastic-lined, hands-free covered can.”
Citation May 27, 2026 Inspection Training & qualifications
Fire safety - 1 yr./Exp, educ., training at facility 55 Pa. Code §3270.31(e)(4)(ii)/3270.192(2)(iii)
The file for Staff #1 contained documentation of fire safety training completed more than 12 months apart; 12/12/24, 1/13/26.
Center’s plan of correction (implemented, Jun 18, 2026): “Staff #1 has completed fire safety training.”
Citation May 27, 2026 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #3 has completed Pediatric first aid and CPR training, however the training was not completed through a Pennsylvania Quality Assurance System (PQAS) approved curriculum/ the trainer has not provided documentation that they are PQAS-certified in that training curriculum.
Center’s plan of correction (implemented, Jun 30, 2026): “Staff person #3 is scheduled to participate in a Pediatric first aid and CPR training; through a Pennsylvania Quality Assurance System (PQAS) approved curriculum. Training scheduled for 6/18/2026 at 3:00pm.”
Citation May 27, 2026 Inspection Training & qualifications
Each staff person meets quals/Exp, educ., training prior to facility 55 Pa. Code §3270.33(a)/3270.192(2)(ii)
The file for staff #2 contained a foreign degree that was translated, but not evaluated.
Center’s plan of correction (implemented, Jul 14, 2026): “Staff #2's international degree and transcripts have been submitted for translation and evaluation by Educational Credential Evaluators, ECE. Application Reference Number, Q70261.”
Citation May 27, 2026 Inspection Records & paperwork
Posted in group space 55 Pa. Code §3270.111(b)
A written plan of daily activities was not posted in Room 1.
Center’s plan of correction (implemented, Jun 30, 2026): “A written plan of daily activities was posted in the classroom.”
Citation May 27, 2026 Inspection Records & paperwork
Arrival/departure times 55 Pa. Code §3270.123(a)(4)
The agreement for child #1 did not specify the child's arrival and departure times.
Center’s plan of correction (implemented, Jun 18, 2026): “Parent of child #1 confirmed arrival and departure times on enrollment agreement.”
Citation May 27, 2026 Inspection Records & paperwork
Admission date 55 Pa. Code §3270.123(a)(6)
The agreement for child #1 did not specify the date of the child's admission.
Center’s plan of correction (implemented, Jun 18, 2026): “Parent and management team confirmed and included date of admission/enrollment in program on enrollment agreement.”
Citation May 27, 2026 Inspection Records & paperwork
Written consent/Consent for emergency medical care required prior to admission 55 Pa. Code §3270.124(b)(4)/3270.182(3)
The emergency contact form for child #2 did not include a parental signature for consent for emergency medical care. Only the initials were present.
Center’s plan of correction (implemented, Jun 30, 2026): “Parent of child #2 signed written consent for emergency medical care.”
Citation May 27, 2026 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
Emergency contact information was not present Toddler 3 for children receiving care in the room while half of the class was on the playground. The bag containing all emergency contact forms for Toddler 3 was with staff and children on the playground.
Center’s plan of correction (implemented, Jun 30, 2026): “Four copies of emergency contact forms were created, one for each of three outside bags and one to be kept in the classroom for reference.”
Citation May 27, 2026 Inspection Records & paperwork
Consent for administration of minor first-aid required prior to admission 55 Pa. Code §3270.182(5)
The record for child #2 did not include a parental signature for consent for administration of minor first-aid procedures by facility staff. Only the initials were present.
Center’s plan of correction (implemented, Jun 30, 2026): “Parent of child #2 signed written consent for administration of minor first-aid procedures by facility staff.”
Show 38 older citations
Core safety May 9, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for staff person #3 had an invalid state police clearance and requires a current state police clearance.
Center’s plan of correction (implemented, Jun 10, 2025): “The state clearance was immediately sought out and the proper clearance with the dissemination date was printed out and added to staff #3's file.”
Citation May 9, 2025 Inspection Building & playground safety
110º F or less 55 Pa. Code §3270.69(b)
In the toddler 2 room, the water temperature at the sink was 117° F.
Center’s plan of correction (implemented, Jun 18, 2025): “Someone was immediately contacted to come and service our hot water tank. They were able to turn the temperature down on it.”
Citation May 9, 2025 Inspection Health & medication
Infant: updated health report every 6 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(1)/3270.182(1)
The file for child #3, a young toddler, had a health assessment that exceeded 6 months between assessments.
Center’s plan of correction (implemented, Jun 10, 2025): “Although the child did have a current health assessment, it was more than 6 months between their last one. In the future, all infant and young toddlers will have a health assessment dated for every 6 months.”
Citation May 9, 2025 Inspection Health & medication
Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)
The file for child #1, an older toddler, had a health assessment that exceeded 12 months between assessments.
Center’s plan of correction (implemented, Jun 10, 2025): “Although the child did have a current health assessment, it was more than 12 months between their last one. In the future, all older toddlers and preschoolers will have a health assessment dated for every 12 months and shall not exceed 12 months between assessments.”
Citation May 9, 2025 Inspection Health & medication
12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)
The file for staff person #2 had a health assessment that exceeded 24 months between assessments.
Center’s plan of correction (implemented, Jun 10, 2025): “Although the staff person did have a current health assessment, it was more than 24 months since the last one that we had on file. In the future, we will remind staff to complete these before 24 months.”
Citation May 9, 2025 Inspection Health & medication
Exam communicable disease 55 Pa. Code §3270.151(c)(3)
The file for staff person #1 had a health assessment that lacked an examination for communicable diseases and the results of the examination.
Center’s plan of correction (implemented, Jun 19, 2025): “Although the staff person did have a current health assessment on file, it lacked the information and results for communicable diseases. That staff person was immediately told to get a proper health assessment that contained all information.”
Citation May 9, 2025 Inspection Records & paperwork
Physician name, address, phone 55 Pa. Code §3270.124(b)(2)
The file for child #2 had an emergency contact form that lacked the address and telephone number of the child's physician.
Center’s plan of correction (implemented, Jun 10, 2025): “The parent's of child #2 were asked that day to complete the missing information on their emergency contact form.”
Core safety May 30, 2024 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
During a complaint investigation conducted on 5/30/24, according to staff interviews and a review of the staff file it was determined that a staff person has been observed forcefully pulling children by the arm or neck of their shirt and yelling at them in a tone that was described as harsh and abrupt.
Center’s plan of correction (implemented, Jul 12, 2024): “Upon notification of the investigation, the staff member was immediately removed from the classroom and is no longer employed by the company. All staff were retrained on Tender Care Learning Center's Discipline Policy which states that facility persons may not use any form of physical punishment…”
Core safety May 30, 2024 Complaint investigation Caregiver conduct
No harsh language 55 Pa. Code §3270.113(d)
During a complaint investigation conducted on 5/30/24, according to staff interviews and a review of the staff file it was determined that a staff person has been observed forcefully pulling children by the arm or neck of their shirt and yelling at them in a tone that was described as harsh and abrupt.
Center’s plan of correction (implemented, Jul 12, 2024): “Upon notification of the investigation, the staff member was immediately removed from the classroom and is no longer employed by the company. All staff were retrained on Tender Care Learning Center's Discipline Policy which states that facility persons may not use any form of physical punishment…”
Core safety May 7, 2024 Inspection Sleep safety
General Health and Safety 55 Pa. Code §3270.21
In the infant room 2 crib sheets were loose and tented when pulled up by the center of the sheet causing them to be a suffocation hazard.
Center’s plan of correction (implemented, May 23, 2024): “The sheets were immediately removed and replaced with tighter fitting sheets.”
Core safety May 7, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
The file for staff #3 did not contain a copy of the completed clearance information from Ohio required under the CPSL.
Center’s plan of correction (implemented, May 23, 2024): “The staff person was immediately removed from the classroom and was not able to be with the children until we received all proper clearances. The specific Ohio clearance was requested that very same day.”
Citation May 7, 2024 Inspection Building & playground safety
Locked or inaccessible 55 Pa. Code §3270.66(a)
In the toddler 2 bathroom there was Swiffer cleaner by the child toilet accessible to children. In toddler 2 room on the counter next to the diapering area was a bucket of water with Steramine sanitizing solution which was accessible to children. The bottle of Steramine tablets that was used in the bucket of water says "Keep out of reach of children."
Center’s plan of correction (implemented, May 23, 2024): “The toxic cleaning material (Swiffer solution) was immediately relocated to a different area away from children. The sanitizing solution was immediately dumped. Staff were advised to put "soiled" toys into the empty bucket and wash during naptime.”
Citation May 7, 2024 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
In the preschool bathroom, 2 toilets had bolts exposed.
Center’s plan of correction (implemented, May 29, 2024): “The maintenance man was immediately contacted and asked to place bolt covers on the exposed bolts.”
Citation May 7, 2024 Inspection Building & playground safety
Lidded waste receptacles 55 Pa. Code §3270.82(i)
The garbage can under the sink in the kitchen did not have a lid.
Center’s plan of correction (implemented, May 29, 2024): “A new lidded trash can was ordered to replace the existing waste receptacle.”
Citation May 7, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
In the main preschool room there were cracked magna tiles with rough edges.
Center’s plan of correction (implemented, May 23, 2024): “The cracked magna tiles were immediately thrown away.”
Citation May 7, 2024 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
In the young preschool room there were foam blocks with teeth marks. In the toddler 3 room there were small broken pieces of crayons less than an inch in diameter in the art center accessible to children still placing objects in their mouths.
Center’s plan of correction (implemented, May 23, 2024): “The foam blocks with the teeth marks were immediately thrown away and the rest were removed from that class. The broken crayons were immediately thrown away.”
Citation May 7, 2024 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
In Toddler Room 1 and Toddler Room 3 it was observed that the rest equipment was not labeled for the use of a specific child.
Center’s plan of correction (implemented, May 29, 2024): “Although the rest equipment was labeled with names the individual mats were not numbered. The mats were then numbered to go with the corresponding names.”
Citation May 7, 2024 Inspection Health & medication
2 feet apart 55 Pa. Code §3270.106(f)
It was observed in the infants room that 2 cribs were in use and did not have the required space of at least 2 feet of space on 3 sides of the crib.
Center’s plan of correction (implemented, May 29, 2024): “The cribs were immediately moved to give the required space.”
Citation May 7, 2024 Inspection Health & medication
Infant: updated health report every 6 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(1)/3270.182(1)
The file for child #3 contained a health assessment dated 10/25/23 that was more than 6 months old (See LIS Code Sheet).
Center’s plan of correction (implemented, May 23, 2024): “Although the child received a health assessment, it was more than 6 months since her last health assessment. The parent's were immediately contacted and asked to furnish the health assessment from her most recent well check.”
Citation May 7, 2024 Inspection Health & medication
ACIP recommended immunization record 55 Pa. Code §3270.131(e)
The file for Child #1 contained an initial Health assessment and immunization record that was more than 60 days after enrolling.
Center’s plan of correction (implemented, May 23, 2024): “Although the child did have a health assessment on file it was more than 60 days from their first day of enrollment. In the future, all children will need have a health assessment on file within their first 60 days.”
Citation May 7, 2024 Inspection Health & medication
Written consent 55 Pa. Code §3270.133(6)
The medication for Child #5 the name on the medication/prescription was Diazepam and the name on the signed parental consent form was Diastat AcuDial. Child #5 had children's Tylenol in the locked box with no signed parental consent form.
Center’s plan of correction (implemented, May 23, 2024): “Although the child did have a signed consent form for the Diazepam the generic name of the medication was written instead. The parent was immediately contacted to provide authorization for this. The parent then updated the medication form with the proper prescription name. That same child did have…”
Citation May 7, 2024 Inspection Food & feeding
Food served discarded 55 Pa. Code §3270.161(c)
In the toddler 1 room milk cups that had been used for previously were placed back into the refrigerator to be served later. Staff said they did not want to waste milk if the child did not drink it all at one time.
Center’s plan of correction (implemented, May 23, 2024): “Although the sippy cups were labeled with the child's name and refrigerated in between use they were immediately discarded. In the future, we will not reserve milk. The milk will be discarded after each use.”
Citation May 7, 2024 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(6)
The documentation on file for the most recent emergency drill only named the type of drill as "Building." The documentation on file for the most recent emergency drill does not allow for documentation of the following required elements: the names of the staff participants; if any special accommodations for children with special needs were required; any observations or problems encountered during the drill.
Center’s plan of correction (implemented, May 23, 2024): “Although, the most recent emergency drill was conducted in a timely manner it was not documented properly. We immediately correct this by documenting it on the correct form.”
Citation May 7, 2024 Inspection Health & medication
Health information 55 Pa. Code §3270.131(a)
The file for Child #1 contained an initial Health assessment and immunization record that was more than 60 days after enrolling.
Center’s plan of correction (implemented, May 23, 2024): “Although the child did have a health assessment on file it was more than 60 days from their first day of enrollment. In the future, all children will need have a health assessment on file within their first 60 days.”
Citation May 7, 2024 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
The 2 most recent mandated reporter training certificates on file for Staff person #1 are dated 2/5/2019 and 3/5/2024, more than 60 months apart.
Center’s plan of correction (implemented, May 23, 2024): “Although the mandated reporter training was updated, it was more than 60 months between training dates. In the future, all mandated reporter trainings will be renewed prior to the previous training expiring.”
Citation May 7, 2024 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training at facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(iii)
The file for Staff person #2 classified as an assistant group supervisor, did not contain a high school diploma or a general educational development certificate.
Center’s plan of correction (implemented, May 23, 2024): “Although the staff person had her verification of child care experience on file she was immediately contacted and was told that she could not return to work until we received her High school diploma or other general development certificate.”
Citation May 7, 2024 Inspection Records & paperwork
Information re: special needs 55 Pa. Code §3270.124(b)(5)
The emergency contact information for child #4 did not contain information on the child's special needs.
Center’s plan of correction (implemented, May 23, 2024): “The child's parent was contacted upon pickup and had to complete the portion of the form specific on the child's special needs.”
Citation May 7, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
The emergency contact information for child #2 did not contain the address of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, May 23, 2024): “The child's parent was contacted upon pickup and had to provide /complete the emergency contact form with the address of the individual designated by the parent to whom the child may be released.”
Citation May 7, 2024 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
In the toddler 2 room one emergency contact form was missing for a child that was receiving care in the space.
Center’s plan of correction (implemented, May 23, 2024): “We immediately made a copy of the child's emergency contact form to keep in that specific classroom.”
Citation May 7, 2024 Inspection Records & paperwork
Consent for administration of medications or special dietary needs 55 Pa. Code §3270.182(4)
The emergency contact information for child #4 did not contain signed parental consent for administration of medications or special dietary needs.
Center’s plan of correction (implemented, May 23, 2024): “The parent was notified at pickup to sign off on all parental consent on the emergency contact form.”
Citation May 22, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
The file for Staff #1 did not contain documentation of the following required preservice training within 90 days of hire (see IS Code Sheet): Health & Safety Training (10-hour). Staff #1 will have until June 15, 2023, to complete the required training. Until such time as the required training has been completed, Staff #1 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise Staff #1, Staff #1 may not work in a child care position at the facility.
Center’s plan of correction (implemented, Jun 12, 2023): “Staff #1 completed the Health & Safety Training (10 hour) on June 8.”
Citation May 22, 2023 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
The file for Staff #1 contained documentation of Mandated Reporter training on 12.31.14 and 3.1.23 (see IS Code Sheet), which expired on 12.31.19, and it was not renewed until 3.1.23.
Center’s plan of correction (implemented, Jun 12, 2023): “Although the mandated reporter training was completed by Staff #1 it was more than 60 months between training dates.”
Citation May 22, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
The files for Staff #2 and Staff #3 did not contain two (2) nonfamily references, as only one (1) was located in each file.
Center’s plan of correction (implemented, Jun 12, 2023): “Staff #2 and Staff #3 were immediately asked to facilitate an additional reference letter for their records.”
Citation Jun 17, 2022 Inspection Building & playground safety
Original container 55 Pa. Code §3270.66(b)
Toxics (2 Fantastix Disinfectant bottles - 32 oz each, Clorox Cleaner Disinfectant - 32 oz, and Lysol Disinfectant Spray - 19 oz) were stored in an inaccessible cupboard, above the sink, in the Toddler 3 room, where food items (open bags of pretzels, Tutfi Fuiti cereal, animal crackers, and vanilla wafers) were located, which were next to and below the toxics.
Center’s plan of correction (implemented, Jul 7, 2022): “The (toxics) cleaning materials were immediately relocated to a different locked cabinet under the sink and away from food.”
Citation Jun 17, 2022 Inspection Building & playground safety
Has all items 55 Pa. Code §3270.75(c)
No gloves were located in the first-aid kit in the Toddler 2 room.
Center’s plan of correction (implemented, Jul 7, 2022): “Gloves were immediately placed back into the first aid kit upon the teacher returning inside from the playground.”
Citation Jun 17, 2022 Inspection Training & qualifications
Fire safety - 1 yr./Exp, educ., training at facility 55 Pa. Code §3270.31(e)(4)(ii)/3270.192(2)(iii)
The files for Staff #1 and Staff #4 contained Fire Safety training on 1.16.21 and 1.17,22, which exceeded the 12 month renewal requirement.
Center’s plan of correction (implemented, Jul 19, 2022): “Although the fire safety training was updated, it was more than 12 months between training dates. In the future, all fire safety training will be conducted annually.”
Citation Jun 17, 2022 Inspection Training & qualifications
Comply with CPSL 55 Pa. Code §3270.32(a)
The file for Staff #3 contained Mandated Reporter training on 3.21.17 and 3.24.22, which exceeded the 60 month renewal requirement.
Center’s plan of correction (implemented, Jul 19, 2022): “Although the mandated reporter training was updated, it was more than 60 months between training dates. In the future, all mandated reporter trainings will be renewed prior to the previous training expiring.”
Citation Jun 17, 2022 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
The file for Staff #2 contained Evaluations dated 12.17.20 and 12.20.21, which exceeded the 12 month requirement.
Center’s plan of correction (implemented, Jul 19, 2022): “Although the teacher received an evaluation, it was more than 12 months since her last evaluation was written. In the future, all staff will receive a written evaluation at least every 12 months.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found May 30, 2024 Complaint investigation
2 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $79.60 $64.00
Young Toddler (13-24 mos.) $77.20 $61.20
Older Toddler (25-36 mos.) $77.20 $61.20
Preschool (37 mos.- Entering K) $65.20 $51.60
Young School-Age (K-3rd gr.) $65.20 $34.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 121 children
Certificate status Regular
Certificate valid through Aug 24, 2027
Keystone STARS STAR 4
since Jun 26, 2026 · what STARS means
Operator Bradford Child Care Services INC
Hours Monday–Friday 6:30 AM–6:30 PM How Pennsylvania centers’ hours compare
Phone (412) 928-9628
State certificate # CER-00258287
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Tender Care Learning Centers had any serious violations?

Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on May 27, 2026 (supervision): “Staff person #3 was observed caring for children unsupervised. Staff #3 has completed Pediatric first aid and CPR training; however the training was not completed through a Pennsylvania Quality Assurance System (PQAS)…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Tender Care Learning Centers?

Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Tender Care Learning Centers’s Keystone STARS rating?

STAR 4, effective Jun 26, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Tender Care Learning Centers compare with other daycares in Pittsburgh?

It is tied for #181 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 92% of Pennsylvania certified centers with enough inspection history to compare.

When was Tender Care Learning Centers last inspected?

May 27, 2026 (renewal). The state cited at least one violation during that visit.

How much does Tender Care Learning Centers cost?

It reported full-time daily rates of $79.60 for infant, $77.20 for young toddler, $77.20 for older toddler, $65.20 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Tender Care Learning Centers?

The legal entity on its Pennsylvania certificate is Bradford Child Care Services INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.