The Home Away From Home Childrens Learning Center · Not permitted to operate
The Home Away From Home Childrens Learning Center in Wilkes-Barre, PA held a Pennsylvania child care certificate. The state’s COMPASS search shows an enforcement action under which it may not operate (“operation not permitted”), dated Oct 2, 2024. Since August 2021, the state inspected it 4 times, confirmed violations in 6 complaint investigations and cited 81 violations, 21 of them core-safety. Its inspection history is kept here for reference.
Inspection history
Every state visit
What inspectors cited most
Citations, newest first
On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Staff #4 identified six young toddlers being assigned to her, staff #2 was unable to name the children assigned to and pointed to two infants and two young toddlers, and staff #3 identified a mixed age group of six children consisting of a range of older toddlers to school aged children. Two older toddlers were not identified. Cert rep and supervisor reviewed video surveillance that showed enrolled child #1 along with two of staff #1's children playing in a busy parking lot while cars are seen driving past. No staff were present and the children were unattended.
On 6/5/24, cert rep and supervisor arrived at the facility for a complaint investigation. Staff #4 identified six young toddlers being assigned to her, staff #2 was unable to name the children assigned to and pointed to two infants and two young toddlers, and staff #3 identified a mixed age group of six children ranging from older toddlers to school aged. Two children were not identified. Once the two children consisting of older toddlers were identified they were out of ratio and had to call another staff person to come the facility.
On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Cert rep and supervisor reviewed video surveillance that showed an enrolled child#1 along with two of staff #1's children playing in a busy parking lot while cars are seen driving past. No staff were present and the children were unattended. The facility does not have an outdoor play space.
On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Staff #4 identified six young toddlers being assigned to her, staff #2 was unable to name the children assigned to and pointed to two infants and two young toddlers, and staff #3 identified a mixed age group of six children consisting of a range of older toddlers to school aged children. Two older toddlers were not identified. Cert rep and supervisor reviewed video surveillance that showed enrolled child #1 along with two of staff #1's children playing in a busy parking lot while cars are seen driving past. No staff were present and the children were unattended.
On 3/20/24, cert rep observed staff person's #1-5 staff files. Cert rep observed staff #1-4 caring for children at the facility. All staff are currently new hires. Staff #1 had their child abuse clearance on file. Staff #1 did not have a signed disclosure statement, PSP, FBI or NSOR clearances on file and no request receipts for the clearances. Staff person #2 had their child abuse, FBI, and NSOR clearance on file. Staff #2 did not have a signed disclosure statement, PSP clearance or out of state clearances on file and no request receipts for the clearances. Staff #3 had their PSP, child abuse and FBI clearance on file. Staff #3 did not have a signed disclosure statement, or NSOR clearance and no request receipt for the clearance. Staff #4 did not have any clearances on file and did not have a signed disclosure statement on file. Staff #4 had no receipts of requests for the clearances on file. Staff #5 had their PSP and child abuse clearances on file. Staff #5 did not have a signed a disclosure statement, FBI or NSOR clearance on file. Staff #5 had no receipts of requests for the clearances. Staff #1-5 were hired provisionally. On 3/27/24, cert rep observed the following staff's…
On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Cert rep observed empty infant car seat in a pack & play. When asked staff #18 reported that the infant child came in asleep and parent requested child not be removed from the car seat and woken. Staff #18 reported that the car seat was placed in pack & play and the infant was allowed to sleep in it.
On 6/5/24, cert rep observed three infant bottles in the refrigerator that were not labeled and one infant bottle on the ledge near the infant area that was not labeled.
On 3/20/24, cert rep observed two diaper changing tables with no handwashing signs present. A staff person reported to cert rep they wash their hands in the bathroom sink located towards the back of the facility. A staff person also stated that after changing the children's diapers they wipe their hands with wipes instead of washing their hands in the sink. The youngest child present was over 6 months of age. On 3/27/24, cert rep observed three young toddlers sitting on the floor eating puffed corn off the floor and sharing the bag without handwashing. On 6/5/24, cert rep and sup observed staff not washing their hands or the children's during snack and mealtimes and after diapering.
On 6/5/24, cert rep and supervisor observed several damaged toys that were accessible to children. A stuffed animal with hard eyes, less than 1 inch in diameter, a broken piece of toy with springs exposed, a wooden block with sharp corners-that could cause splinters and pinch points, and a plastic toy that had batteries covered with tape that could be easily exposed. Cert rep observed a pack and play with holes in the mesh.
On 6/5/24, Cert rep and supervisor observed staff change a diaper and not sanitize the diapering surface following the changing of the child's diaper.
Show 71 older citations
On 6/5/24, cert rep observed 5 young toddlers sitting in drop in seats in the toddler feeding table. The seats are equipped with safety straps and none of the children were buckled into their safety straps.
On 3/20/24, cert rep observed uncovered accessible outlets near the changing table, on the purple wall, grey wall, yellow wall, in the bathroom, and in the play space room. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, cert rep observed uncovered accessible outlets near the orange wall, behind the pack n plays on the wall and in the bathroom. An acceptable plan of correction was received on 06/05/24 with a correction date of 5/02/24. On 6/5/24, cert rep observed an uncovered accessible outlet in the indoor play space.
On 3/20/24, cert rep observed during nap time, that the pack n plays and children in sleeping bags did not have 2 feet of space on three sides. The pack n plays were not labeled with the specific children's names. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, the pack n plays were not labeled with the specific children's names. An acceptable plan of correction was received on 6/5/24 with a correction date of 5/20/24. On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Cert rep observed 3 pack and plays not labeled. Rest equipment was spaced 2 feet apart on three sides during naptime.
On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Cert rep and supervisor observed a staff person discard a soiled diaper into a diaper genie by raising the lid using their hands.
On 6/5/24, cert rep and supervisor arrived for a complaint investigation. The facility provides meals to the children. The menu posted was the menu from the previous week. Staff #17 reported the menu is not given to the parents and is posted in the facility.
On 6/5/24, staff person #4 and #11 has not completed the following required pre-service training: Health and Safety Center Based 10-hour training and Pediatric first aid/CPR from a PQAS approved trainer and a PQAS approved curriculum within 90 days of hire.
On 3/20/24, child(ren) #1-3's fee agreements did not list a date of admissions or a release person. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, child(ren) #1-6's fee agreements did not list a date of admissions or a release person. An acceptable plan of correction was received on 06/05/24 with a correction date of 06/03/24. On 6/5/24, cert rep and supervisor arrived for a complaint investigation. Cert rep observed child(ren) #1-6's fee agreement to not contain a release person. Child #2's fee agreement did not contain date of admission.
On 3/20/24, cert rep observed staff person's #1-5 staff files. Cert rep observed staff #1-4 caring for children at the facility. All staff are currently new hires. Staff #1 had their child abuse clearance on file. Staff #1 did not have a signed disclosure statement, PSP, FBI or NSOR clearances on file and no request receipts for the clearances. Staff person #2 had their child abuse, FBI, and NSOR clearance on file. Staff #2 did not have a signed disclosure statement, PSP clearance or out of state clearances on file and no request receipts for the clearances. Staff #3 had their PSP, child abuse and FBI clearance on file. Staff #3 did not have a signed disclosure statement, or NSOR clearance and no request receipt for the clearance. Staff #4 did not have any clearances on file and did not have a signed disclosure statement on file. Staff #4 had no receipts of requests for the clearances on file. Staff #5 had their PSP and child abuse clearances on file. Staff #5 did not have a signed a disclosure statement, FBI or NSOR clearance on file. Staff #5 had no receipts of requests for the clearances. Staff #1-5 were hired provisionally. On 3/27/24, cert rep observed the following staff's…
On 3/20/24, cert rep observed staff person's #1-5 staff files. Cert rep observed staff #1-4 caring for children at the facility. All staff are currently new hires. Staff #1 had their child abuse clearance on file. Staff #1 did not have a signed disclosure statement, PSP, FBI or NSOR clearances on file and no request receipts for the clearances. Staff person #2 had their child abuse, FBI, and NSOR clearance on file. Staff #2 did not have a signed disclosure statement, PSP clearance or out of state clearances on file and no request receipts for the clearances. Staff #3 had their PSP, child abuse and FBI clearance on file. Staff #3 did not have a signed disclosure statement, or NSOR clearance and no request receipt for the clearance. Staff #4 did not have any clearances on file and did not have a signed disclosure statement on file. Staff #4 had no receipts of requests for the clearances on file. Staff #5 had their PSP and child abuse clearances on file. Staff #5 did not have a signed a disclosure statement, FBI or NSOR clearance on file. Staff #5 had no receipts of requests for the clearances. Staff #1-5 were hired provisionally. On 3/27/24, cert rep observed the following staff's…
On 3/27/24, staff #17 was observed supervising a mixed age group of 14 children that included an 11-month-old infant, 4 young toddlers, 2 preschool children, and 7 school age. The required staff to child ratio for this mixed age group is 1 staff to 4 children. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, the legal entity has not submitted a ratio policy to the Regional Office for approval.
On 3/27/24, cert rep observed staff person #17 working alone, supervising a mixed age group of 14 children ranging from infants to school age. An acceptable plan of correction was received on 4/16/24 with a correction date of 3/27/24. On 5/2/24, staff reported that when they arrived at 7 am, staff #15 was the only staff present with three children. This was confirmed by staff #15 and #17.
On 3/20/24, cert rep and supervisor observed a staff person sitting at a desk near the front doors with two other people, staff person #1 in the front area near the doors on her phone with her back to the children, and staff person #2 in the very back of the facility in the kitchen area with their back to the children. All 10 children including infants through preschool age were in the gated area and not being supervised properly. Cert rep asked both staff members to identify the children assigned to them for supervision. Staff person #2 identified four children as being assigned to her and Staff person #1 identified four children being assigned to her. Two children were unaccounted for. When cert rep and supervisor brought to the staff's attention that two children were unaccounted for, staff person #2 stated, "those two children are mine and I didn't see them over there." Cert rep conducted afternoon ratio and supervision. Staff persons #1-4 could not identify which children were assigned to them and were naming each other's children. Two children were not identified at all. There were 15 children now present at the facility. On 3/27/24, cert rep arrived for a second visit. Cert…
On 5/2/24, child(ren) #1-3's emergency contact was reviewed and there was no written parental consent for transportation.
On 3/20/24, cert rep observed uncovered accessible outlets near the changing table, on the purple wall, grey wall, yellow wall, in the bathroom, and in the play space room. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, cert rep observed uncovered accessible outlets near the orange wall, behind the pack n plays on the wall and in the bathroom.
On 5/2/24, cert rep observed several garbage bags full of garbage located near the front entrance and in the rear area near the kitchen.
On 3/20/24, cert rep observed the bathroom and kitchen garbage cans did not have any plastic bags in them. Cert rep observed tissues and diapers in the cans. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, cert rep observed a trash can in the bathroom that did not have a lid. The trash can contained tissues and paper towels that contained human secretions and excrement because the facility ran out of toilet paper.
On 5/2/24, staff #17 reported that the telephone was not working and this telephone number was the number provided to parents. Cert rep spoke with the staff present and they reported that the facility did not have a working telephone.
On 3/20/24, cert rep observed during nap time, that the pack n plays and children in sleeping bags did not have 2 feet of space on three sides. The pack n plays were not labeled with the specific children's names. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, the pack n plays were not labeled with the specific children's names.
On 5/2/24, a child's lunchbox brought from home was found and observed to have yogurt. The yogurt was not refrigerated but found in the child's cubby in the facility.
On 5/2/24, the fire detection log indicates the alarms were tested more than 30 days apart. The fire detector was last tested on 3/3/24.
On 5/2/24, staff #17 acknowledged that the parent handbook is not given to the parents in writing. Staff #17 acknowledged that nothing is given to the parents in writing and everything is verbally discussed at enrollment.
On 5/2/24, the operator reported that facility person #14 is in the vehicle with the operator while transporting children to school and does not have a facility file.
On 5/2/24, the inspection summary issued by the Department was not posted in a conspicuous location used by parents.
On 5/2/24, child #6's fee agreement was not signed by the operator and the parent. Child #6's fee agreement did not specify the child's arrival and departure times.
On 3/20/24, child(ren) #1-3's fee agreements did not list a date of admissions or a release person. An acceptable plan of correction was received on 4/16/24 with a correction date of 5/01/24. On 5/2/24, child(ren) #1-6's fee agreements did not list a date of admissions or a release person
On 5/2/24, child(ren) #4 & #5's emergency contact forms did not list health insurance coverage and policy numbers.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
Violation is cited on SIN-00240814.
On 3/27/24, staff #5 was observed supervising a mixed age group of 14 children that included an 11-month-old infant, 4 young toddlers, 2 preschool children, and 7 school age. The required staff to child ratio for this mixed age group is 1 staff to 4 children.
On 3/27/24, cert rep observed staff person #5 working alone, supervising a mixed age group of 14 children ranging from infants to school age.
On 3/20/24, cert rep and supervisor observed a staff person sitting at a desk near the front doors with two other people, staff person #1 in the front area near the doors on her phone with her back to the children, and staff person #2 in the very back of the facility in the kitchen area with their back to the children. All 10 children including infants through preschool age were in the gated area and not being supervised properly. Cert rep asked both staff members to identify the children assigned to them for supervision. Staff person #2 identified four children as being assigned to her and Staff person #1 identified four children being assigned to her. Two children were unaccounted for. When cert rep and supervisor brought to the staff's attention that two children were unaccounted for, staff person #2 stated, "those two children are mine and I didn't see them over there." Cert rep conducted afternoon ratio and supervision. Staff persons #1-4 could not identify which children were assigned to them and were naming each other's children. Two children were not identified at all. There were 15 children now present at the facility. On On 3/27/24, cert rep arrived for a second visit.…
On 3/20/24, cert rep and supervisor observed a staff person sitting at a desk near the front doors with two other people, staff person #1 in the front area near the doors on her phone with her back to the children, and staff person #2 in the very back of the facility in the kitchen area with their back to the children. All 10 children including infants through preschool age were in the gated area and not being supervised properly. Cert rep asked both staff members to identify the children assigned to them for supervision. Staff person #2 identified four children as being assigned to her and Staff person #1 identified four children being assigned to her. Two children were unaccounted for. When cert rep and supervisor brought to the staff's attention that two children were unaccounted for, staff person #2 stated, "those two children are mine and I didn't see them over there." Cert rep conducted afternoon ratio and supervision. Staff persons #1-4 could not identify which children were assigned to them and were naming each other's children. Two children were not identified at all. There were 15 children now present at the facility. On 3/27/24, cert rep arrived for a second visit. Cert…
On 3/20/24, cert rep observed staff person's #1-5 staff files. Cert rep observed staff #1-4 caring for children at the facility. All staff are currently new hires. Staff #1 had their child abuse clearance on file. Staff #1 did not have a signed disclosure statement, PSP, FBI or NSOR clearances on file and no request receipts for the clearances. Staff person #2 had their child abuse, FBI, and NSOR clearance on file. Staff #2 did not have a signed disclosure statement, PSP clearance or out of state clearances on file and no request receipts for the clearances. Staff #3 had their PSP, child abuse and FBI clearance on file. Staff #3 did not have a signed disclosure statement, or NSOR clearance and no request receipt for the clearance. Staff #4 did not have any clearances on file and did not have a signed disclosure statement on file. Staff #4 had no receipts of requests for the clearances on file. Staff #5 had their PSP and child abuse clearances on file. Staff #5 did not have a signed a disclosure statement, FBI or NSOR clearance on file. Staff #5 had no receipts of requests for the clearances. Staff #1-5 were hired provisionally. On 3/27/24, cert rep observed the following staff's…
On 3/20/24, cert rep observed a pair of sharp adult sized scissors laying on the accessible shelf under the diaper changing table. Cert rep observed the gate to the kitchenette area was open and gave the children access to the area. In the kitchenette area was wall paint cans labeled keep out of reach of children and filled sterno canisters on the floor.
On 3/20/24, cert rep observed the facilities indoor play space to be unsafe for play. There were plastic playground pieces thrown across the floor, rubber floor mats were torn apart and thrown on the floor, plastic cribs mattresses stacked against the walls, and plastic tables blocking the entrance. On 3/27/24, cert rep returned to facility and observed white spackle dust on the floor, cardboard boxes, trash and water bottles on the floor.
On 3/20/24, cert rep observed a medication log for child #1 that did not contain signed parental consent or the date of administration.
On 3/20/24, cert rep observed a medication log for child #1 that did not did not indicate if medication requires refrigeration or initials of staff person that administered it.
On 3/27/24, cert rep reviewed child #1's file. Child #1's file did not contain a written infant feeding schedule.
On 3/20/24, cert observed uncovered accessible outlets near the changing table, on the purple wall, grey wall, yellow wall, in the bathroom, and in the play space room.
On 3/20/24, cert rep observed the bathroom and kitchen garbage cans did not have any plastic bags in them. Cert rep observed tissues and diapers in the cans.
On 3/20/24, cert rep observed two diaper changing tables with no handwashing signs present. A staff person reported to cert rep they wash their hands in the bathroom sink located towards the back of the facility. A staff person also stated that after changing the children's diapers they wipe their hands with wipes instead of washing their hands in the sink. The youngest child present was over 6 months of age. On 3/27/24, cert rep observed three young toddlers sitting on the floor eating puffed corn off the floor and sharing the bag without handwashing.
On 3/20/24, cert rep observed two portable sinks near the changing tables that were not in working order. A staff person reported to cert rep they wash their hands in the bathroom sink located towards the back of the facility. A staff person also stated that after changing the children's diapers they wipe their hands with wipes instead of washing their hands in the sink. The youngest child present was over 6 months of age.
On 3/20/24, cert observed the rear exit door to have a bar across it, which prevented the door from being opened. This is an emergency exit.
On 3/20/24, cert rep observed on the two diaper changing tables shelves, plastic gloves, wipes, and plastic containing diapers. All items were accessible to children who are still placing objects in their mouths.
On 3/20/24, cert rep observed during nap time, that the pack n plays and children in sleeping bags did not have 2 feet of space on three sides. The pack n plays were not labeled with the specific children's names.
On 3/20/24, the diaper genie garbage cans near both changing tables did not have plastic linings in them. Staff reported that they are throwing away diapers in the kitchen garbage can in the back of the facility that is not hands free.
On 3/20/24 & 3/27/24, staff persons #1, #3, #5, #6, #7, #9-12, do not have a health assessment and tb screening at initial service in the file.
On 3/20/24, the facility does not have a director employed. The operator reported that the initial director was terminated one week after opening and the facility has not had a qualified director since.
On 3/20/24 & 3/27/24, cert rep observed the children present at the facility were in mixed age groups and were not participating in any age-appropriate activities.
On 3/20/24, the facility did not have a written plan of daily activities and routines and it was not posted in the group space.
On 3/20/24, child(ren) #1-3's fee agreements did not list a date of admissions or a release person.
On 3/20/24, a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in every childcare space.
On 3/20/24 & 3/27/24, staff person #5-6, and #12's file did not include documentation of age.
On 3/20/24, staff persons #1-5 did not have two nonfamily references. Staff persons #2-5 was observed providing childcare and their staff file does not contain proof of education and experience with children. On 3/27/24, staff persons #6-8, #10-13, did not have two nonfamily references. Staff #6-7, #10 and #12's staff file does not contain proof of education and experience with children. Staff #9's staff file does not contain proof of education.
On 12/21/23, staff person #3 had only PSP clearance dated 6/20/23 and Child Abuse clearance dated 6/28/23. Staff person #3 did not have FBI clearance, NSOR clearance and disclosure statement in the staff file. Staff person #3 is identified as the director and cannot be hired provisional.
On 12/21/23, the facility's emergency plan does not address continuity of operations.
On 12/21/23, cert rep observed the highchairs in the center did not have straps.
On 12/21/23, cert rep observed the refrigerator did not contain a thermometer.
On 12/21/23, evacuation routes were not posted in the facility.
On 12/21/23, the operator did not send the emergency plan to the local municipality and to the county emergency management agency.
At initial inspection on 12/21/23, the facility has 3 staff persons. Staff person #2 has not completed the following required pre-service training: Pediatric first aid/CPR training. Staff Person #3 has not completed the following required preservice training: Pediatric first aid/CPR training, Mandated Reporter training, and Health and Safety Training.
On 12/21/23, staff person #3 did not have verification of childcare experience, and training prior to service at the facility. The operator identified staff person #3 as the Director.
On 12/21/23, staff person #1 and #2 did not have verification of childcare experience, and training prior to service at the facility.
On 12/21/23, staff persons #1 and #3 did not have initial health assessments, including the results of tuberculin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis in the staff files.
On 12/21/23, staff persons #1,2, and 3 did not have two non-family references in the staff files.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Enforcement actions
Negative sanctions Pennsylvania lists for this center, such as a downgrade to a provisional certificate, refusing to renew or revoking its certificate of compliance, with the status COMPASS shows. “Operation permitted” means the center may keep operating while it appeals; “operation not permitted” means it may not.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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