Pennsylvania · Philadelphia · 19146

The Learning Experience · 2501 Washington Ave, Philadelphia

2501 Washington Ave, Philadelphia, PA 19146 · Philadelphia County

1 core-safety citation in last 12 months 9 complaint investigations found violations Keystone STAR 2

Part of The Learning Experience · 20 Pennsylvania locations

The Learning Experience is a certified child care center in Philadelphia, PA, with capacity for 192 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 9 complaint investigations. The state cited 29 violations, 9 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (7 of 29). 3 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #598 of 1,163 centers in Philadelphia and has fewer citations per inspection than 52% of Pennsylvania certified centers.

Inspection record

Fewer citations than 52% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical

Tied for #598 of 1,163 centers in Philadelphia

9 Core-safety citations

20 Other citations

8 Inspections

9 Complaint investigations that found violations

29 citations from 19 state visits since Aug 16, 2021 · 3 in the last 12 months · last inspected May 8, 2026

Every state visit

Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Training & qualifications 7

Building & playground safety 6

Caregiver conduct 4

Supervision 3

Records & paperwork 3

Health & medication 2

Background checks 1

Staff ratios 1

Emergency preparedness 1

Transportation 1

Citations, newest first

Citation Jun 9, 2026 Incident investigation Building & playground safety

Building Surfaces 55 Pa. Code §3270.76

During a incident inspection investigation conducted on 06/09/26, the Certification Representative conducted on walkthrough of the facility and found that pre-school 1B, Toddler B, Toddler A, and Toddler C classroom and infant classrooms and the make-believe indoor gym are need in replacing water-stained ceiling tiles.

Center’s plan of correction (implemented, Jun 10, 2026): “The provider instructed the facility person to replace the ceiling tiles during the walkthrough of the facility with the Certification Rep.”

Citation Jun 9, 2026 Incident investigation Building & playground safety

Clean and good repair 55 Pa. Code §3270.82(g)

During a incident inspection investigation conducted on 06/09/26, the Certification Representative conducted on walkthrough of the facility and found that pre-school 1B, Toddler B, Toddler A, and Toddler C classroom toilets are not flushing properly.

Center’s plan of correction (implemented, Jun 10, 2026): “The provider will make sure to close down the classrooms that was affected with the plumbing issues.”

Core safety Jan 13, 2026 Complaint investigation Supervision

Supervised at all times 55 Pa. Code §3270.113(a)

During a complaint investigation conducted on 01/13/26 by the Certification Representative, it was determined that the child was a left by Staff #1 for a second in the play area.

Center’s plan of correction (implemented, Jan 13, 2026): “The provider conducts an emergency staff meeting and implements during transitions a member of the management team is present. In addition to the change protocol all staff members are assigned mandatory training focusing on proper transition.”

Citation May 14, 2025 Inspection Building & playground safety

Building Surfaces 55 Pa. Code §3270.76

During a renewal inspection conducted on 5/14/25, the Certification Representative conducted a walkthrough the facility and entered the indoor Gym. Certification Representative noticed in the Indoor Gym room the first water fountain not sealed properly against the wall.

Center’s plan of correction (implemented, May 23, 2025): “The Director will contact the handyman of the facility and schedule an immediate date to fix the wall where the water fountain is placed.”

Citation May 14, 2025 Inspection Building & playground safety

No peeling paint or plaster 55 Pa. Code §3270.77(a)

During a renewal inspection conducted on 5/14/25, the Certification Representative conducted a walkthrough the facility and entered the classroom Pre-school 1B. Certification Representative noticed in classroom Pre-School B1 there is peeled paint.

Center’s plan of correction (implemented, May 23, 2025): “The director will contact the handyman of the facility and schedule a date for the handyman to paint Pre-school B1.”

Core safety Feb 5, 2025 Complaint investigation Supervision

Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)

During a complaint investigation conducted on 02/05/25, the certification interviewed Staff #1, and Staff #2 whom verified the incident of accidently leaving a child in the stairwell for 30 seconds.

Center’s plan of correction (implemented, Feb 21, 2025): “The Director immediately reprimanded Staff #1, and Staff #2 with a final warning, and will make availability for staff #1, and staff #2 to complete additional supervision training,”

Core safety Nov 20, 2024 Complaint investigation Caregiver conduct

No physical punishment 55 Pa. Code §3270.113(b)

During a complaint investigation conducted on 11/20/24, the Certification Representative interviewed staff and reviewed statements stating Staff #1 was rough with the child by picking up the child inappropriately with force.

Center’s plan of correction (implemented, Nov 20, 2024): “The Director talked to each staff explaining verbally the importance of mandating reporting especially if the staff witness staff doing harm to a child.”

Core safety Jun 21, 2024 Complaint investigation Caregiver conduct

No physical punishment 55 Pa. Code §3270.113(b)

During the complaint investigation inspection conducted on 06/21/24, the certification representative spoke to the director, and the director confirmed the director witnessed Staff #1 shaking a toddler in the restroom in the indoor gym (Make Believe Classroom).

Center’s plan of correction (implemented, Sep 26, 2024): “The Director will have the staff trained by the state referred by DHS Certification Representative in addition to the company having additional training for stress management.”

Citation May 29, 2024 Inspection Building & playground safety

Clean, good repair, proper size 55 Pa. Code §3270.104(a)

During a renewal inspection conducted on 05/29/24, the Certification Representative conducted a walkthrough of the facility, and discovered that the shelving units in the Toddler A, Toddler D, and Preppers B classroom were not secure and bolted down.

Center’s plan of correction (implemented, Jun 21, 2024): “The Director will have the janitor to anchor all the unsteady shelving units.”

Citation May 29, 2024 Inspection Training & qualifications

Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21

During a renewal inspection conducted on 05/29/24, the Certification Representative reviewed Staff's #1 content of records and the content of records did not include the mandated 1-hour health and safety training.

Center’s plan of correction (implemented, Jun 4, 2024): “The Director will make sure to have Staff #1 immediately complete the Health and Safety 1 hour update.”

Show 19 older citations

Citation Sep 20, 2023 Complaint investigation Building & playground safety

Clean and good repair 55 Pa. Code §3270.82(g)

During a complaint investigation, the Certification Representative interviewed Staff #1 regarding the bathroom not operating. Staff #1 verified that the facility had a sewage line that needed repair. The sewage line affected the Pre-school and Twaddler classrooms restrooms.

Center’s plan of correction (implemented, Sep 20, 2023): “Staff #1 call the parents on 09/13/23 around 3:00pm to pick up the children from the Center. On 09/14/23, the landlord sent a plumber to fix the sewage line, and it was fixed by 3:00pm. on 09/14/23 the children in the Twaddler Classroom were moved to the unoccupied Infant Room, and the Pre-school…”

Core safety Aug 22, 2023 Complaint investigation Supervision

Supervised at all times 55 Pa. Code §3270.113(a)

During the complaint investigation inspection, the certification representative spoke to Staff #1 regarding a incident involving supervision. Staff #1 provided the certification representative documents of statements from Staff #1, Staff #2 and staff #3. Staff #1 stated, "Staff #2 and staff #3 are suspended until investigation is completed with DHS.

Center’s plan of correction (implemented, Sep 12, 2023): “The operator will have Staff #2 and Staff #3 complete a supervisory training when Staff #2 and Staff #3 returned from suspension.”

Core safety Jun 8, 2023 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

The file of staff person #3 DOH (see lis code sheet), did not include a copy of the Criminal or Child abuse history information as required under the CPSL. The file of staff person #6 DOH (see lis code sheet), did not include a copy of the NSOR history information as required under the CPSL. The file of staff person #8 DOH (see lis code sheet), did not include a copy of the FBI history information as required under the CPSL. The file of staff person #9 DOH (see lis code sheet), did not include a copy of the out of state clearance history information as required under the CPSL. The file of staff person #10 DOH (see lis code sheet), did not include a copy of the FBI history information as required under the CPSL. The file of staff person #11 DOH (see lis code sheet), did not include a copy of the NSOR or FBI history information as required under the CPSL.

Center’s plan of correction (implemented, Aug 10, 2023): “Staff person #3,6,8,9,10 and 11 may not work in a child care position at the facility. Staff person #3,6,8,9,10 and 11 was removed from the facility.”

Citation Jun 8, 2023 Inspection Health & medication

12 months prior to service and every 24 months thereafter/Mantoux TB 55 Pa. Code §3270.151(a)/3270.151(c)(2)

At the time of inspection, staff persons #7 and 11did not have verification of valid health assessment and or tuberculosis screening.

Center’s plan of correction (implemented, Aug 11, 2023): “Provider will request all health assessments.”

Citation Jun 8, 2023 Inspection Training & qualifications

Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21

At the time of inspection, health and safety professional development training updates required by OCDEL within the prescribed timeframe were not in compliance for staff members #1,2 and 3.

Center’s plan of correction (implemented, Aug 11, 2023): “Provider will have staff complete the updated health and safety professional development training.”

Citation Jun 8, 2023 Inspection Training & qualifications

Director responsibilities 55 Pa. Code §3270.34(a)

Staff #3 who is designated as director was not present at the renewal inspection on 6/8/2023. As a result the photo identification verification process could not be completed and compliance with the requirements for directors qualification could not be measured.

Center’s plan of correction (implemented, Jun 22, 2023): “The facility must have a director who meets the qualifications and proves it by producing photo Identification.”

Citation Jun 8, 2023 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

At the time of inspection, written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months was not completed.

Center’s plan of correction (implemented, Aug 21, 2023): “The director will complete written evaluation of staff persons.”

Citation Jun 8, 2023 Inspection Records & paperwork

Two written references 55 Pa. Code §3270.192(5)

At the time of inspection, the records for staff persons # 7,8 and 11 did not include two written, nonfamily references from individuals attesting to the persons' suitability to serve as a staff persons.

Center’s plan of correction (implemented, Aug 11, 2023): “Provider will request two written nonfamily references.”

Citation Jun 8, 2023 Inspection Training & qualifications

Health and Safety Training - Pediatric First Aid and CPR 55 Pa. Code §3270.31(f)(10)

At the time of inspection, staff person #2,3,5 and 6 did not have verification of pediatric first aid and pediatric cardiopulmonary resuscitation (cpr) certification.

Center’s plan of correction (implemented, Aug 11, 2023): “Provider will obtain verification of pediatric first aid and pediatric cardiopulmonary resuscitation (cpr) certification.”

Citation Jun 8, 2023 Inspection Training & qualifications

Age and Training 55 Pa. Code §3270.31(e)

At the time of inspection, staff person #4 did not have verification of an annual minimum of 12 clock hours of child care training.

Center’s plan of correction (implemented, Aug 11, 2023): “Staff persons #1 and 2 will obtain an annual minimum of 12 clock hours of child care training.”

Core safety Apr 10, 2023 Complaint investigation Staff ratios

Similar Age Level 55 Pa. Code §3270.51

During the compliance visit on 4/10/23, certification representative observed two classrooms not in ratio. The one year old classroom was observed with 11 children and one teacher and the two year old classroom was observed with twelve children and one teacher for a duration of five minutes.

Center’s plan of correction (implemented, Apr 18, 2023): “Provider will adjust schedules and hire more staff to meet ratio requirement.”

Core safety Mar 23, 2023 Complaint investigation Caregiver conduct

No physical punishment 55 Pa. Code §3270.113(b)

Per provider's admission, staff member #1 used physical punishment.

Center’s plan of correction (implemented, Apr 10, 2023): “All protocol actions were taken and the facility person was removed immediately.”

Core safety Feb 27, 2023 Complaint investigation Caregiver conduct

Infant/Toddler Stimulation/No physical punishment 55 Pa. Code §3270.112/3270.113(b)

During the complaint inspection, it was revealed that staff person #1, improperly redirected child #1.

Center’s plan of correction (implemented, Jul 6, 2023): “All staff members will complete DHS approved training. Staff will employ proper techniques when interacting with children.”

Citation Jun 28, 2022 Inspection Health & medication

12 months prior to service and every 24 months thereafter 55 Pa. Code §3270.151(a)

AT THE TIME OF INSPECTION, STAFF PERSONS # 4 DID NOT HAVE VERIFICATION OF VALID HEALTH ASSESSMENT.

Center’s plan of correction (implemented, Sep 19, 2022): “PROVIDER WILL REQUEST ALL HEALTH ASSESSMENTS.”

Citation Jun 28, 2022 Inspection Records & paperwork

Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21

AT THE TIME OF INSPECTION, THE PROVIDER DID NOT HAVE A POLICY AND PROCEDURE TO IDENTIFY THE PREVENTION OF SHAKEN BABY SYNDROME, ABUSIVE HEAD TRAUMA, AND CHILD MALTREATMENT.

Center’s plan of correction (implemented, Jul 5, 2022): “PROVIDERS WILL CREATE A POLICY AND PROCEDURE TO IDENTIFY THE PREVENTION OF SHAKEN BABY SYNDROME, ABUSIVE HEAD TRAUMA, AND CHILD MALTREATMENT.”

Citation Jun 28, 2022 Inspection Training & qualifications

Age and Training 55 Pa. Code §3270.31(e)(4)(i)

AT THE TIME OF INSPECTION, STAFF PERSON #2,3,4 AND 5 DID NOT HAVE VERIFICATION OF PEDIATRIC FIRST AID AND PEDIATRIC CARDIOPULMONARY RESUSCITATION (CPR) CERTIFICATION.

Center’s plan of correction (implemented, Sep 3, 2022): “PROVIDER WILL OBTAIN VERIFICATION OF PEDIATRIC FIRST AID AND PEDIATRIC CARDIOPULMONARY RESUSCITATION (CPR) CERTIFICATION.”

Citation Feb 24, 2022 Inspection Emergency preparedness

Plan posted 55 Pa. Code §3270.27(d)

AT THE TIME OF INSPECTION THE OPERATOR DID NOT HAVE THE EMERGENCY PLAN POSTED IN A CONSPICUOUS LOCATION.

Center’s plan of correction (implemented, Feb 24, 2022): “THE OPERATOR POSTED A COPY OF THE EMERGENCY PLAN IN EVERY CLASSROOM.”

Citation Feb 24, 2022 Inspection Transportation

Safe routes posted 55 Pa. Code §3270.171(c)

AT THE TIME OF INSPECTION THE OPERATOR DID NOT HAVE WRITTEN NOTIFICATION OF THE SAFE ROUTES.

Center’s plan of correction (implemented, Feb 24, 2022): “THE OPERATOR CREATED AND POSTED WRITTEN NOTIFICATION OF THE SAFE ROUTES.”

Citation Feb 24, 2022 Inspection Records & paperwork

Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)

AT THE TIME OF INSPECTION THE OPERATOR DID NOT PROVIDE INSTRUCTIONS FOR CONTACTING THE APPROPRIATE REGIONAL CHILD CARE OFFICE.

Center’s plan of correction (implemented, Feb 24, 2022): “PROVIDER WILL POST THE REGIONAL CHILD CARE OFFICE CONTACT INFORMATION.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.