Daycare Record Child care inspection records

The Mountain Center

354 Memorial Blvd, Tobyhanna, PA 18466 · Monroe County
1 core-safety citation in last 12 months Keystone STAR 4

The Mountain Center is a certified child care center in Tobyhanna, PA, with capacity for 140 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 6 times. The state cited 31 violations, 3 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for training & qualifications (8 of 31). 5 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #3 of 5 centers in Tobyhanna and has more citations per inspection than 55% of Pennsylvania certified centers.

Inspection record

More citations than 55% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#3 of 5 centers in Tobyhanna
3 Core-safety citations
28 Other citations
6 Inspections
0 Complaint investigations that found violations
31 citations from 8 state visits since Aug 16, 2021 · 5 in the last 12 months · last inspected Aug 11, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 11, 2026 · Inspection · citation found Sep 5, 2025 · Report/investigation · no citation Aug 29, 2025 · Inspection · citation found Jun 27, 2025 · Inspection · citation found Aug 21, 2024 · Report/investigation · no citation Aug 21, 2024 · Inspection · citation found Aug 8, 2023 · Inspection · citation found Aug 16, 2022 · Inspection · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Training & qualifications 8
Health & medication 6
Records & paperwork 6
Emergency preparedness 4
Background checks 3
Building & playground safety 3
Transportation 1

Citations, newest first

Core safety Aug 11, 2026 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
At the time of the inspection, the FBI clearance for staff person #11 indicated that there should have been a rap sheet attached by the staple marks at the top of the clearance. There was no rap sheet attached.
Center’s plan of correction (implemented, Sep 22, 2026): “Staff person #11 is obtaining another FBI clearance and the rap sheet will be kept in the file and sent for review.”
Citation Aug 11, 2026 Inspection Health & medication
Free from contagious/communicable disease 55 Pa. Code §3270.131(d)(7)
At the time of the inspection, the health report on file for child #1 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.
Center’s plan of correction (implemented, Sep 8, 2026): “A health report with the statement that the child is able to participate in child care and appears to be free from contagious or communicable disease will be obtained for child #1.”
Citation Aug 11, 2026 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
At the time of the inspection, staff people #1, #6 and #12 did not renew their Pediatric First Aid/CPR training before the expiration of the most current certification. This is evidenced by the previous Pediatric First Aid/CPR training expiration of 11/2025, 6/2026, 11/2025 and the current training taken on 8/27/26, 7/7/26 and 7/16/26, respectively.
Center’s plan of correction (implemented, Sep 4, 2026): “Staff person #1, #6 and #12 have current Pediatric First Aid/CPR training on file.”
Citation Aug 11, 2026 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #1 has not completed the following required pre- service training within 90 days of their date of hire (see LIS code sheet): PA Required Health and Safety for Centers-Group Child Care Part 1 and Part 2.
Center’s plan of correction (implemented, Sep 4, 2026): “Staff person #1 completed PA Required Health and Safety for Centers-Group Child Care Part 1 and Part 2.”
Citation Aug 11, 2026 Inspection Training & qualifications
Each staff person meets quals/Exp, educ., training prior to facility 55 Pa. Code §3270.33(a)/3270.192(2)(ii)
At the time of the inspection, staff person #10 had education on file from a foreign county that was not evaluated and therefore, could not qualify as an assistant group supervisor, the position they were performing.
Center’s plan of correction (implemented, Sep 9, 2026): “The education for staff person #10 is being sent for evaluation. They will act as an aide until; received.”
Core safety Aug 29, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
At the time of the inspection on 8/29/25, facility person #1 did not have a current PA State Police clearance on file. This is evidenced by the PA State Police clearance on file dated 8/10/20. The Director acknowleged that staff person #1 had routine interaction and direct contact with children during 8/10/25 - 8/21/25, prior to being removed from the position.
Center’s plan of correction (implemented, Oct 1, 2025): “Staff # 1 clearance was misfiled and the date on the clearance is 8/4/2025”
Citation Aug 29, 2025 Inspection Emergency preparedness
Training regarding plan 55 Pa. Code §3270.27(c)
At the time of the inspection, there was no documentation of emergency plan training on file for facility person #3. Staff person #20 did not have updated emergency plan training on file for when the plan was updated in July 2025. This is evidenced by the emergency plan training on file dated 12/16/24.
Center’s plan of correction (implemented, Oct 1, 2025): “Staff # 3 will complete emergency plan training immediately. Staff # 20 will receive updated emergency plan training as soon as possible.”
Citation Aug 29, 2025 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
At the time of the inspection, child #5 was not in compliance with the immunization recommendations according to the ACIP and was missing: HEP #2 and #3, DTAP #4, Hib #2 and #3, HEP A #1 and #2.
Center’s plan of correction (implemented, Oct 1, 2025): “Child #5 will be dismissed from care until immunizations are received.”
Citation Aug 29, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
At the time of the inspection on 8/29/25, the annual inspection report of the interconnected fire detection system dated 8/1/25 showed deficiencies and was not in compliance with the standards established under section 1016(c) of the act (62 P.S. § 1016(c).
Center’s plan of correction (implemented, Oct 1, 2025): “Deficiencies were corrected.”
Citation Aug 29, 2025 Inspection Records & paperwork
Services proceeded 55 Pa. Code §3270.123(a)(3)
At the time of the inspection, there was no current child service report available for review for child #1.
Center’s plan of correction (implemented, Oct 1, 2025): “File the child #1 service report immediately. Families will receive Departments approved form about child's growth and development. Operator will complete and update the form and give the family a copy in accordance with the updates regarding emergency contact information”
Show 21 older citations
Citation Aug 29, 2025 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
At the time of the inspection, the emergency contact form for child #4 did not include the address of the individual designated by the parent to whom the child may be released.
Center’s plan of correction (implemented, Oct 1, 2025): “Updated the emergency to include address of emergency pick up person.”
Citation Aug 29, 2025 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)
At the time of the inspection, staff person #15 only completed 1 clock hour of child care training during the 1/24-1/25 training period. Staff person #16 only completed 11 clock hours of child care training during the 12/23-12/24 training period. Staff person #17 only completed 6 clock hours of child care training during the 4/24-4/25 training period. Staff person #18 only completed 6.5 clock hours of child care training during the 11/23-11/24 training period. Staff person #19 only completed 3.5 clock hours of child care training during the 12/23/12/24 training period. Staff person #21 only completed 7 clock hours of child care training during the 4/24-4/25 training period.
Center’s plan of correction (implemented, Oct 2, 2025): “All staff person will obtain an annual minimum 12 clock hrs of child care training. That are approved by DHS.”
Citation Jun 27, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
At the time of the inspection on 6/27/25, the Director acknowledged that the fire detection system is set off during each fire drill; however, the manual monitoring of the system has not been conducted every 30 days as required. This is evidenced by the current manual monthly monitoring date of 6/25/25 and the previous date of 5/21/25, where the fire detection system was manually tested.
Center’s plan of correction (implemented, Jul 15, 2025): “The alarms will be tested manually on 7/18/25. Documentation will be kept on file of the testing.”
Core safety Aug 21, 2024 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
At the time of the inspection, staff person #2 did not obtain NY clearances at time of hire and also resided there in 2018 (see LIS code sheet for date of hire). Volunteer #19 did not have a request for or completed PA State Police clearance or request for or completed NSOR certificate. There was no signed disclosure statement either for volunteer #19 on file at the start date of volunteering (see LIS code sheet initial service in a childcare setting).
Center’s plan of correction (implemented, Sep 13, 2024): “Staff Person #2 did not obtain a NY clearance at time of hire because this was an oversight. She has since lived in PA in the past 5 years. Volunteer #19 was dismissed from volunteering and will not be present in the facility until the State Police Clearance and NSOR is received.”
Citation Aug 21, 2024 Inspection Emergency preparedness
Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21
The emergency plan did not include continuity of operations during and after an emergency that includes continuing daily operations, backing up or retrieving health and other key records/files and managing financial issues such as paying employees and bills during the aftermath of the disaster.
Center’s plan of correction (implemented, Sep 13, 2024): “Executive Director and Fiscal Officer will add addition to the Emergency Plan to include continuity of operations during and after an emergency that will include daily operations, backing up or retrieving health and or key records/files and managing financial issues such as paying employees and…”
Citation Aug 21, 2024 Inspection Emergency preparedness
Contact when arises/Contact when ended 55 Pa. Code §3270.27(a)(3)/3270.27(a)(4)
The emergency plan did not include a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises or a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
Center’s plan of correction (implemented, Sep 13, 2024): “Emergency plan and handbook will provide a method for facility person to contact parents as soon as possible within a reasonable time frame in an emergency and when the emergency has ended. Information has been updated in both handbook and emergency plan.”
Citation Aug 21, 2024 Inspection Health & medication
Free from contagious/communicable disease 55 Pa. Code §3270.131(d)(7)
The health report in the file for child #1 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.
Center’s plan of correction (implemented, Oct 4, 2024): “Health and Nutrition Lead and health and Nutrition Coordinator, and ERSEA specialist will only accept physicals that directly state or have a checked box that the child is free from communicable diseases and are able to participate in child care. The child is no longer enrolled.”
Citation Aug 21, 2024 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Mantoux TB 55 Pa. Code §3270.151(a)/3270.151(c)(2)
At the time of the inspection, volunteer #19 did not have a health assessment or TB screening at initial service in a childcare setting (see LIS code sheet for initial service in a childcare setting)
Center’s plan of correction (implemented, Oct 4, 2024): “Volunteer #19 was immediately removed from her volunteer responsibilities on _8/21/2024. She understands that she cannot return as a volunteer until she has met all of the DHS requirements for volunteers including submitting proof of a health assessment and a TB screening.”
Citation Aug 21, 2024 Inspection Transportation
Safe routes posted/Pick-up and drop-off at specified areas 55 Pa. Code §3270.171(c)/3270.171(d)
During the inspection, safe routes were not posted in the facility.
Center’s plan of correction (implemented, Oct 4, 2024): “Safe routes will be posted in each classroom by Center Director and updated as needed. Written safe routes will be posted in conspicuous locations in the facility. Children shall be picked up and discharged only in safe locations.”
Citation Aug 21, 2024 Inspection Emergency preparedness
Emergency plan/Letter to parents 55 Pa. Code §3270.27(a)(5)/3270.27(e)
The emergency plan did not include accommodations for children with special needs. The letter provided to parents does not include accommodations for children with special needs as well as all required emergency procedures.
Center’s plan of correction (implemented, Sep 13, 2024): “Emergency Plan will be updated to include accommodations for children with special needs. The emergency plan letter that parents receive at enrollment will include accommodations for children with special needs as well as all required emergency procedures.”
Citation Aug 21, 2024 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During the inspection, the annual fire inspection report dated 7/31/24 from Johnson Controls showed deficiencies relating to Panel functional failure in the main switchgear room and the pull station located by the St Lukes office area.
Center’s plan of correction (implemented, Sep 12, 2024): “Requested a letter stating that the system is in compliance from Johnson Control's. Received letter will email to DHS directly. Emailed to DHS on 9/09/2024 copy of letter”
Citation Aug 21, 2024 Inspection Training & qualifications
Staff evaluations 55 Pa. Code §3270.34(a)(6)
Staff person #11 did not have an annual evaluation on file. This is evidenced by the only evaluation dated 7/14/23 on file.
Center’s plan of correction (implemented, Sep 13, 2024): “Staff #11 received her provisional dated 7-13-23 and was on a LOA Effective 1/29/2024 and returned to work March 5, 2024 and received her annual evaluation on 8/9/2024 please find the policy about how evaluations are completed for staff. All supervisors receive training on the annual staff…”
Citation Aug 21, 2024 Inspection Records & paperwork
Review policies and procedures/Given parents in writing 55 Pa. Code §3270.121(a)/3270.121(b)
During the inspection, the operator admitted to not providing the daily schedule, hours of operation, fees and supervision policies to families at the time of application.
Center’s plan of correction (implemented, Sep 13, 2024): “ERSEA specialist will go over the required information at the time the application which now includes the daily schedule, hours of operation, fees and supervision policies to families is completed with parent. Parent will receive a parent handbook at the orientation visit which has all the required…”
Citation Aug 21, 2024 Inspection Records & paperwork
Written emergency plan posted 55 Pa. Code §3270.124(e)
The written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not posted in Class 24 or the Starlight room.
Center’s plan of correction (implemented, Oct 4, 2024): “Written plans identifying means of transporting a child for an emergency and staffing provisions will be displayed in every child care space and shall be kept with the emergency bag which leaves the facility on any excursions. ****Finding at the time of inspection has already been corrected and…”
Citation Aug 21, 2024 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
At the time of the inspection, volunteer #19 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Center’s plan of correction (implemented, Oct 4, 2024): “Volunteer #19 was immediately removed from her volunteer responsibilities on 8/21/2024. She understands that she cannot return as a volunteer until she has met all of the DHS requirements for volunteers. She understands that she cannot return as a volunteer until she has submitted 2 letters of…”
Citation Aug 21, 2024 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
During the inspection, the operator admitted to not providing Chapter 3270 regulations electronically to parents.
Center’s plan of correction (implemented, Sep 13, 2024): “QR code and web site will be put in parent handbook and posted in parent areas to direct parents to Chapter 3270. along with instructions for contacting appropriate regional child care office.”
Citation Aug 8, 2023 Inspection Health & medication
12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)
STAFF # 1 (see code sheet for start date) health assessment was dated 6/23/21. An updated health assessment dated 8/8/23 was turned in on 8/9/23. Updated health assessment was completed 46 days after the previous one expired.
Center’s plan of correction (implemented, Aug 10, 2023): “STAFF #1 turned in an updated health assessment on 8/9/23.”
Citation Aug 8, 2023 Inspection Training & qualifications
Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)
STAFF #2 fire safety training was dated 5/24/22.
Center’s plan of correction (implemented, Aug 29, 2023): “STAFF #2 registered for fire safety training through the PA Key on 8/9/23. STAFF # 2 will have until 8/25/23 to complete the required training.”
Citation Aug 8, 2023 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
STAFF #3 completed the one-hour 2022 update to the health and safety training on 11/15/22. STAFF #3 did not complete the initial health and safety training. STAFF # 4 pediatric first aid & CPR is dated 4/7/21. The expiration was 4/2023.
Center’s plan of correction (implemented, Aug 29, 2023): “STAFF #3 will have until 8/25/23 to complete the required training. Until such time as the required training has been completed, STAFF #3 must be supervised, when interacting with children, by a GS or AGS who has completed the required training related to this citation. If there are no staff…”
Citation Aug 16, 2022 Inspection Health & medication
Immunization record/ACIP recommended immunization record 55 Pa. Code §3270.131(d)(5)/3270.131(e)
Child number 1 start date 3/15/22 does not have a record of immunization.
Center’s plan of correction (implemented, Sep 1, 2022): “Immunization status is reviewed at the time of recruitment. Discussion between staff and parent about what is needed before the child may be enrolled regarding immunizations. If parents refuse the child to have immunizations the proper paperwork will be completed before the child may be enrolled in…”
Citation Aug 16, 2022 Inspection Training & qualifications
Health and Safety Training 55 Pa. Code §3270.31(f)
Staff person #-1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17 & 18 have acceptable pediatric first aid/CPR training in an approved curriculum; however, the trainer has not provided documentation that they are PQAS-certified in that training topic.
Center’s plan of correction (implemented, Sep 1, 2022): “Staff member's 1 thru 18 will complete required CPR/First Aid training in a approved curriculum with a PQAS trainer by September 1st, 2022. Documentation will be sent to DHS on September 2nd, 2022. In the future trainers will be PQAS certified only when providing approved CPR/First Aid curriculum”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Daily rates

Age group Full time, per day Part time, per day
Newborn (Under 6 Weeks) $44.00 $44.00
Infant (6 Weeks-12 mos.) $44.00 $44.00
Young Toddler (13-24 mos.) $41.00 $41.00
Older Toddler (25-36 mos.) $41.00 $41.00
Preschool (37 mos.- Entering K) $37.00 $37.00
Young School-Age (K-3rd gr.) $37.00 $27.50

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 140 children
Certificate status Regular
Certificate valid through Nov 18, 2027
Keystone STARS STAR 4
since Jun 27, 2026 · what STARS means
Programs PA Pre-K Counts, Head Start (state supplemental), Head Start
Operator Pocono Services For Families And Children
Hours Monday–Friday 8:00 AM–4:00 PM How Pennsylvania centers’ hours compare
Phone (570) 517-6600
State certificate # CER-00261275
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has The Mountain Center had any serious violations?

Pennsylvania cited 3 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 11, 2026 (background checks): “At the time of the inspection, the FBI clearance for staff person #11 indicated that there should have been a rap sheet attached by the staple marks at the top of the clearance. There was no rap sheet attached.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about The Mountain Center?

Pennsylvania lists no complaint investigation that found a violation at The Mountain Center since 2021. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is The Mountain Center’s Keystone STARS rating?

STAR 4, effective Jun 27, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does The Mountain Center compare with other daycares in Tobyhanna?

It is #3 of 5 centers in Tobyhanna by topic-weighted citations per inspection, and has more citations per inspection than 55% of Pennsylvania certified centers with enough inspection history to compare.

When was The Mountain Center last inspected?

Aug 11, 2026 (renewal). The state cited at least one violation during that visit.

How much does The Mountain Center cost?

It reported full-time daily rates of $44.00 for newborn, $44.00 for infant, $41.00 for young toddler, $41.00 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs The Mountain Center?

The legal entity on its Pennsylvania certificate is Pocono Services For Families And Children.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.