Daycare Record Child care inspection records

Tri-Star Academy · Jessup

1101 Hill St, Jessup, PA 18434 · Lackawanna County
2 core-safety citations in last 12 months 4 complaint investigations found violations Keystone STAR 2

Tri-Star Academy is a certified child care center in Jessup, PA, with capacity for 57 children. It holds a Keystone STAR 2 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 4 complaint investigations. The state cited 37 violations, 7 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (11 of 37). 8 citations came in the last 12 months, including 2 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #56 of 68 centers in Lackawanna County and has more citations per inspection than 56% of Pennsylvania certified centers.

Inspection record

More citations than 56% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. About typical
#56 of 68 centers in Lackawanna County
7 Core-safety citations
30 Other citations
8 Inspections
4 Complaint investigations that found violations
37 citations from 12 state visits since Aug 16, 2021 · 8 in the last 12 months · last inspected Aug 4, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Aug 4, 2026 · Inspection · citation found Nov 19, 2025 · Report/investigation · citation found Aug 14, 2025 · Inspection · citation found Feb 4, 2025 · Inspection · citation found Aug 22, 2024 · Inspection · citation found Aug 18, 2023 · Inspection · citation found Jul 28, 2023 · Report/investigation · citation found Apr 3, 2023 · Inspection · citation found Jan 27, 2023 · Inspection · citation found Aug 8, 2022 · Inspection · citation found Feb 28, 2022 · Report/investigation · citation found Jan 31, 2022 · Report/investigation · citation found
Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 11
Records & paperwork 10
Background checks 3
Health & medication 3
Supervision 3
Food & feeding 2
Training & qualifications 2
Emergency preparedness 2
Caregiver conduct 1

Citations, newest first

Core safety Aug 4, 2026 Inspection Background checks
Comply with CPSL 55 Pa. Code §3270.32(a)
During a renewal inspection on 8/4/26, staff files were reviewed. There is no NSOR verification on file for staff # 1as required by CPSL at the time of hire (see code sheet for DOH).
Center’s plan of correction (accepted, Aug 4, 2026): “1. On 7/30/26, called for a duplicate. Staff person # 1 will not work in a child care position. 8/4/26 Staff # 1 resigned on 8/17/26. 2. The director will call the NE Regional Office and schedule to attend the existing provider orientation. 11/4/26”
Inspection status on COMPASS: Needs Verification
Citation Aug 4, 2026 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During a renewal inspection on 8/4/26, certification rep observed a diaper changing mat with a torn edge and exposed filing rendering it unable to be properly sanitized. Cerification rep observed a play kitchen with a missing sink, which exposed a sharp edge in the rainbow room. Certification rep observed an indoor playhouse with exposed plastic tabs that created sharp corners.
Center’s plan of correction (implemented, Aug 4, 2026): “During the inspection, the diaper changing mat was replaced. A bin was put in the place of the missing sink eliminating the sharp edge. The exposed plastic tabs were removed.”
Inspection status on COMPASS: Needs Verification
Citation Aug 4, 2026 Inspection Building & playground safety
Small Toys and Objects 55 Pa. Code §3270.103
During a renewal inspection on 8/4/26, certification rep observed magnet tiles, which are intended for children 3 and up in the toddler classroom.
Center’s plan of correction (implemented, Aug 4, 2026): “The magnet tiles were removed from the toddler classroom and returned to the preschool class.”
Inspection status on COMPASS: Needs Verification
Citation Aug 4, 2026 Inspection Health & medication
Clean, age appropriate 55 Pa. Code §3270.106(a)
During a renewal inspection on 8/4/26, certification rep observed unlabeled cots in the rainbow room. Certification rep observed cots with torn edges with exposed foam filing in the insect room.
Center’s plan of correction (implemented, Aug 4, 2026): “Staff will create a cot list for the unlabeled cots in the rainbow room. During the inspection, staff taped the torn edges cots in the insect room.”
Inspection status on COMPASS: Needs Verification
Citation Aug 4, 2026 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
During a renewal inspection, certification rep observed a bottle in the Jungle room that was not labeled.
Center’s plan of correction (implemented, Aug 4, 2026): “Bottles labeled during inspection.”
Inspection status on COMPASS: Needs Verification
Citation Aug 4, 2026 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
During a renewal inspection on 8/4/26, certification rep reviewed child files. There is no health insurance policy number on file for child # 1.
Center’s plan of correction (implemented, Aug 4, 2026): “The director will message the parents for the missing information.”
Inspection status on COMPASS: Needs Verification
Citation Aug 4, 2026 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
During a renewal inspection on 8/4/26 child files were reviewed. There is no address provided for the listed release person for child # 2.
Center’s plan of correction (implemented, Aug 4, 2026): “The director will message the family for the missing information.”
Inspection status on COMPASS: Needs Verification
Core safety Nov 19, 2025 Complaint investigation Caregiver conduct
No physical punishment 55 Pa. Code §3270.113(b)
During an investigation between 11/19/25 and 12/10/25, regarding a child having fingerprint shaped bruises on a child's leg, director disclosed that a staff member was terminated after disclosing the child in question gave them a difficult time getting their diaper changed on 11/11/25.
Center’s plan of correction (implemented, Jan 8, 2026): “Director will review appropriate diaper changing and center supervision of children policy with all staff at January staff meeting scheduled for Wednesday January 7th 2026.”
Core safety Aug 14, 2025 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
During a renewal inspection on 8/14/25, certification rep reviewed the file for staff # 1. There was no NSOR verification on file, only the proof of request on 10/30/24. Staff # 1 contact NSOR for a duplicate during the inspection.
Center’s plan of correction (implemented, Aug 29, 2025): “The staff member has been removed from schedule. The staff member has requested a copy and has not yet received it. The staff member called the Clearance verification unit on 8-26-25 and was told it had been mailed to her home address on 8-20-25. A new request was submitted on 8--27-25. The staff…”
Citation Aug 14, 2025 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
During a renewal inspection on 8/14/25, certification rep observed a changing mat in the young toddler/rainbow classroom with a tear, which makes is unable to be properly sanitized.
Center’s plan of correction (implemented, Aug 29, 2025): “The matt was replaced with a new mat at the time of inspection.”
Show 27 older citations
Citation Aug 14, 2025 Inspection Food & feeding
Bottles labeled 55 Pa. Code §3270.166(4)
During a renewal inspection on 8/14/25, certification rep observed a bottle in the infant room refrigerator to me missing a label.
Center’s plan of correction (implemented, Aug 29, 2025): “The bottle was labeled at the time of inspection.”
Citation Aug 14, 2025 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
During a renewal inspection on 8/14/25, certification rep observed more than 30 days between fire alarm tests logged on 4/17/25, 5/24/25, and 6/26/25.
Center’s plan of correction (implemented, Aug 29, 2025): “Fire drills are now scheduled every 20-25 days to ensure compliance.”
Citation Aug 14, 2025 Inspection Training & qualifications
HS/GED + 2 yrs/Exp, educ., training prior to facility 55 Pa. Code §3270.36(b)(5)/3270.192(2)(ii)
During a renewal inspection on 8/15/25, staff # 1 was hired as an assistant group supervisor. There is no high school diploma on file.
Center’s plan of correction (implemented, Aug 29, 2025): “Staff member has provided a copy of her high school transcript with her graduation date included. See attachment 1”
Citation Feb 4, 2025 Inspection Building & playground safety
Contaminated trash in closed plastic-lined receptacle 55 Pa. Code §3270.67(d)
During an allocated unannounced visit on 2/4/25, certification rep observed an open trash can in the young toddler room containing food waste.
Center’s plan of correction (implemented, Feb 12, 2025): “A new can with a secure lid has been ordered. Until it arrives, the bag will be changed by removing food garbage after each meal and snack.”
Citation Aug 22, 2024 Inspection Building & playground safety
Clean and good repair 55 Pa. Code §3270.102(a)
There was a broken piece, creating a sharp edge, on the grocery store in the preschool classroom. There were floor mats with torn edges observed in the infant room. The torn edges make them unable to be properly sanitized.
Center’s plan of correction (implemented, Aug 22, 2024): “During the inspection, the tape was placed over the sharp edge and the torn edges of the mats.”
Citation Aug 22, 2024 Inspection Training & qualifications
Age and Training 55 Pa. Code §3270.31(e)(4)(i)
Staff person # 1 did not complete the Pediatric CPR/First Aid course prior to the expiration of the current certificate. This is evidenced by the Pediatric CPR/First Aid certificate, valid for 2 years, dated 1/31/22. Staff # 1 renewed the Pediatric CPR/First Aid on 3/25/24.
Center’s plan of correction (implemented, Aug 22, 2024): “At the time of the inspection, staff # 1 has a current Pediatric CPR/First Aid certificate on file.”
Citation Aug 22, 2024 Inspection Records & paperwork
Name/address/phone release person 55 Pa. Code §3270.124(b)(7)
The emergency contact form on file for child # 1 that does not have the address listed for one of the release persons.
Center’s plan of correction (implemented, Aug 23, 2024): “Director will have the parent provide the missing address.”
Citation Aug 18, 2023 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
A renewal inspection was conducted 8/18/23. During the inspection, wet paper towels and a trash bag were observed under the pavilion on the playground. The wall to the right of the front door was observed to be crumbling right above the ground.
Center’s plan of correction (implemented, Oct 2, 2023): “The wall will be repaired. The trash will be discarded.”
Citation Aug 18, 2023 Inspection Building & playground safety
No peeling paint or plaster 55 Pa. Code §3270.77(a)
A renewal inspection was conducted 8/18/23. During the inspection, peeling paint and chipping wood was observed on the back of the pavilion wall that is part of the toddler playground. Peeling paint was observed on the back of the door leading to the playground. Peeling paint and damaged plaster was observed on the wall next to the gate leading to the bathroom in the older toddler room.
Center’s plan of correction (implemented, Oct 2, 2023): “The wall will be repaired or replaced. The door will be repainted or the area where there is peeling paint will be covered. Duct tape will be placed over the damaged plaster until half-doors have been installed.”
Citation Aug 18, 2023 Inspection Health & medication
Immunization record/Dismissal policy 55 Pa. Code §3270.131(d)(5)/3270.131(e)(3)
A renewal inspection was conducted 8/18/23. During the inspection, the immunization records of the children were reviewed. The immunization records for Child #4 and Child #5 did not include administration of the flu vaccine or a letter of exemption.
Center’s plan of correction (implemented, Oct 2, 2023): “The parents of Child #4 and Child #5 will submit either an updated immunization record including the flu vaccine or a letter of exemption.”
Citation Aug 18, 2023 Inspection Records & paperwork
Parent home/work address, phone 55 Pa. Code §3270.124(b)(3)
A renewal inspection was conducted 8/18/23. During the inspection, the child files were reviewed. The emergency contact information for Child #1 was missing the business address and business phone numbers for the parents. The following emergency contact forms were missing the work addresses of the child's parents: Child #2, Child #3, Child #4, and Child #5.
Center’s plan of correction (implemented, Oct 2, 2023): “The parents of Child #1, Child #2, Child #3, Child #4, and Child #5 will add their business addresses and phone numbers to the emergency contact forms.”
Citation Aug 18, 2023 Inspection Records & paperwork
Insurance coverage information 55 Pa. Code §3270.124(b)(6)
A renewal inspection was conducted 8/18/23. During the inspection, the child files were reviewed. The emergency contact form for Child #1 did not include the health insurance information and policy number.
Center’s plan of correction (implemented, Oct 2, 2023): “The parents of Child #1 will add the health insurance information and policy number to the emergency contact form.”
Citation Aug 18, 2023 Inspection Records & paperwork
Each child care space 55 Pa. Code §3270.124(c)
A renewal inspection was conducted 8/18/23. During the inspection, the emergency contact forms for the children were not present in the child care rooms.
Center’s plan of correction (implemented, Oct 2, 2023): “The emergency contact forms will be copied and placed in each emergency bag.”
Citation Aug 18, 2023 Inspection Records & paperwork
Exp, educ., training prior to facility 55 Pa. Code §3270.192(2)(ii)
A renewal inspection was conducted 8/18/23. During the inspection, the file for Staff Person #1 was reviewed. The file did not include verification of education or experience prior to the onset of employment at the facility.
Center’s plan of correction (implemented, Oct 6, 2023): “Staff Person #1 will submit verification of high school education and two years of experience to be placed in the staff file.”
Citation Aug 18, 2023 Inspection Records & paperwork
Two written references 55 Pa. Code §3270.192(5)
A renewal inspection was conducted 8/18/23. During the inspection, the file for Staff Person #1 was reviewed. The file did not include two written, nonfamily letters of reference.
Center’s plan of correction (implemented, Oct 2, 2023): “Staff Person #1 will submit two written, nonfamily letters of reference to be placed in the staff file.”
Citation Aug 18, 2023 Inspection Records & paperwork
Availability of certificate of compliance and applicable regulations 55 Pa. Code §3270.25(a)
A renewal inspection was conducted 8/18/23. During the inspection, it was found that parents had not been provided electronic means of accessing the regulations.
Center’s plan of correction (implemented, Oct 2, 2023): “The director will post how to electronically access the regulations in the foyer of the facility.”
Citation Jul 28, 2023 Complaint investigation Health & medication
Parent info communicable diseases 55 Pa. Code §3270.136(b)
A complaint investigation was conducted 7/28/23. During the investigation it was found that the facility director notified the parents of the classrooms effected by hand, foot, and mouth disease on 7/21/23, but did not notify the parents of all enrolled children at the facility until 7/24/23 when hand, foot, and mouth disease had spread to another classroom.
Center’s plan of correction (implemented, Aug 18, 2023): “Each classroom has an illness posting area. The communicable disease will also be posted in the foyer and a message will be sent out on the app to all enrolled families.”
Citation Apr 3, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
An unannounced inspection was conducted on 4/3/23. At that time, the thirty day testing log for the fire detection system was reviewed. The last documented testing of the fire detection system was dated 2/14/23.
Center’s plan of correction (implemented, Apr 7, 2023): “We will test the alarm monthly to ensure we ae meeting the 30 day requirement.”
Citation Jan 27, 2023 Inspection Emergency preparedness
Every 60 days 55 Pa. Code §3270.94(a)(1)
An unannounced inspection was conducted on 1/27/23. At that time, the fire drill log was reviewed. The last documented fire drill was dated 9/9/22.
Center’s plan of correction (implemented, Feb 2, 2023): “Will be trained on the system. Then will conduct a fire drill.”
Citation Jan 27, 2023 Inspection Building & playground safety
Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)
An unannounced inspection was conducted on 1/27/23. At that time, the thirty day testing log for the fire detection system was reviewed. The last documented testing of the fire detection system was dated 10/14/22.
Center’s plan of correction (implemented, Feb 14, 2023): “Will be trained on how to run the system.”
Core safety Aug 8, 2022 Inspection Background checks
Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)
A renewal inspection was conducted on 8/8/22. At that time, the file for Staff Person #1 was reviewed. The file contained a volunteer Child Abuse clearance dated 6/14/19, but did not contain a Child Abuse clearance for employment.
Center’s plan of correction (implemented, Aug 8, 2022): “Staff Person #1 immediately requested a PA Child Abuse Clearance for employment and a copy of the clearance was placed in the staff file. Director will review all staff files a second time to ensure that all clearances are for employment purposes.”
Citation Aug 8, 2022 Inspection Building & playground safety
Building Surfaces 55 Pa. Code §3270.76
A renewal inspection was conducted on 8/8/22. At that time, a water damaged ceiling tile was observed in the young toddler room.
Center’s plan of correction (implemented, Aug 29, 2022): “Director will paint water damaged ceiling tile.”
Citation Aug 8, 2022 Inspection Emergency preparedness
Emergency plan 55 Pa. Code §3270.27(a)(5)
A renewal inspection was conducted on 8/8/22. At that time, the emergency plan did not include accommodations for the toddlers enrolled at the facility.
Center’s plan of correction (implemented, Aug 8, 2022): “Director will add accommodations for toddlers to the emergency plan.”
Core safety Feb 28, 2022 Complaint investigation Supervision
Supervised at all times /No harsh language 55 Pa. Code §3270.113(a)/3270.113(d)
A complaint investigation was conducted on 2/28/22. At that time, investigations found that on 2/16/22, Child #1 was left unsupervised in the foyer for approximately 30 seconds by Staff Person #1. Investigations also found that Staff Person #1 has made the following comments to children: "Are you even thinking right now?" "You're giving me a headache" "You're being bad," and "I can't deal with you today."
Center’s plan of correction (implemented, Apr 2, 2022): “Staff person #1 will participate in an in-person supervision training that is PQAS approved, as well as complete a building relationships training on Better Kid Care. All staff will participate in supervision training, & a building relationships training. Children will be supervised at all times.…”
Core safety Feb 28, 2022 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
A complaint investigation was conducted on 2/28/22. At that time, investigations found that on 2/16/22, Child #1 was left unsupervised in the foyer for approximately 30 seconds by Staff Person #1.
Center’s plan of correction (implemented, Apr 13, 2022): “Staff are assigned a primary group, & perform a two-step check throughout the day, moving from classroom to playground & vice versa, & during transitions. This two-step check includes name-to-face supervision cards, as well as a ratio check on our Brightwheel application. Staff member #1's…”
Core safety Jan 31, 2022 Complaint investigation Supervision
Supervised at all times /Staff assigned to specific children 55 Pa. Code §3270.113(a)/3270.113(a)(1)
A complaint inspection was conducted on 1/31/22. At that time, the investigation found that a preschool child had been left on the playground by Staff Person #1 for a period of less than one minute in December 2021. Two other staff were present on the playground with their primary groups when this occurred.
Center’s plan of correction (implemented, Feb 16, 2022): “In addition to adding stopping points for counting children, staff at the center use a two step method including name-to-face supervision cards for each child, and a second check on our Brightwheel app. The app allows staff to move children from their assigned classroom to a secondary classroom, &…”
Citation Jan 31, 2022 Complaint investigation Records & paperwork
Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file 55 Pa. Code §3270.182(7)
A complaint inspection was conducted on 1/31/22. At that time, the investigation found that the facility does not keep a copy of the incident reports in a facility accident file.
Center’s plan of correction (implemented, Feb 16, 2022): “We will create a folder on the desktop labeled "facility accident folder". All incident reports will be scanned in & placed in that folder. In addition, we will continue to keep the paper copy of the incident report in the child's file, & send the original report home with the parent.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found Nov 19, 2025 Complaint investigation
1 violation cited, listed under Citations.
Violation found Jul 28, 2023 Complaint investigation
1 violation cited, listed under Citations.
Violation found Feb 28, 2022 Complaint investigation
2 violations cited, listed under Citations.
Violation found Jan 31, 2022 Complaint investigation
2 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

Daily rates

Age group Full time, per day Part time, per day
Infant (6 Weeks-12 mos.) $53.00 $53.00
Young Toddler (13-24 mos.) $49.00 $49.00
Older Toddler (25-36 mos.) $47.00 $47.00
Preschool (37 mos.- Entering K) $45.00 $45.00

The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.

About this center

Capacity 57 children
Certificate status Regular (COMPASS: awaiting renewal)
Certificate valid through Nov 30, 2026
Keystone STARS STAR 2
since Nov 17, 2025 · what STARS means
Operator Kidz INC
Hours Monday–Friday 6:30 AM–5:30 PM How Pennsylvania centers’ hours compare
Phone (570) 489-5437
State certificate # CER-00243849
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Tri-Star Academy had any serious violations?

Pennsylvania cited 7 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Aug 4, 2026 (background checks): “During a renewal inspection on 8/4/26, staff files were reviewed. There is no NSOR verification on file for staff # 1as required by CPSL at the time of hire (see code sheet for DOH).” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Tri-Star Academy?

Pennsylvania lists 4 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Tri-Star Academy’s Keystone STARS rating?

STAR 2, effective Nov 17, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Tri-Star Academy compare with other daycares in Lackawanna County?

It is #56 of 68 centers in Lackawanna County by topic-weighted citations per inspection, and has more citations per inspection than 56% of Pennsylvania certified centers with enough inspection history to compare.

When was Tri-Star Academy last inspected?

Aug 4, 2026 (renewal). The state cited at least one violation during that visit.

How much does Tri-Star Academy cost?

It reported full-time daily rates of $53.00 for infant, $49.00 for young toddler, $47.00 for older toddler, $45.00 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.

Who runs Tri-Star Academy?

The legal entity on its Pennsylvania certificate is Kidz INC.

Certified centers nearby

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.