U-Gro Learning Centres · 760 Indian Springs Dr, Lancaster
U-Gro Learning Centres is a certified child care center in Lancaster, PA, with capacity for 152 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 7 times and confirmed violations in 1 complaint investigation. The state cited 93 violations, 8 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for records & paperwork (28 of 93). 13 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #72 of 73 centers in Lancaster and has more citations per inspection than 96% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Documentation showed that Staff #2 had a Disclosure statement dated 2/17/25 and a start date of 8/19/24. An out-of-state child abuse clearance for staff #3 was not available.
Documentation showed that staff #2 had received emergency plan training at the time of hire, but not since then. (See LIS for date of hire.)
A bottle of disinfectant was observed to be accessible to children on a cart on the toddler playground. Corrected on site by removing the bottle.
A plant identified as a Ficus plant, which is described as toxic, was observed in the Preschool 1 classroom. Corrected on site by removing the plant from the child care space.
The trash can on the toddler playground was observed to be full of trash, reportedly from the previous day. Corrected on site by taking the trash to the dumpster.
The emergency phone numbers list was not available by the phone in the infant room. Corrected on site by posting the emergency phone numbers list by the telephone.
Tweezers were missing from the first aid kit in the twos classroom and in the school age classroom. Corrected on site by adding tweezers to both first aid kits. A first aid kit was observed to be accessible to children - stored on the bottom shelf of a cart on the toddler playground. Corrected on site by hanging the bag on a hook out of reach of children.
The material covering the rocking chair cushion in the Toddler A classroom was observed to be torn, making the padding inside the cushion accessible to children.
Documentation of current written consent for medication was not available for child #1 and child #2.
Staff #1 did not include washing children's hands when reporting the steps followed during diapering. When asked whether child hand washing was part of the routine, the teacher stated that she would start washing children's hands after diapering.
Documentation showed that staff #1 had a current health assessment dated 4/25/26 and a previous health assessment dated 1/26/24, exceeding the requirement that health assessments be updated every 24 months.
Staff #2 had a health assessment on file that did not include documentation of an examination for communicable disease or other medical conditions that could prohibit a person from providing adequate care to children. Staff #3 had a health assessment on file that did not include documentation of an examination for communicable disease or other medical conditions that could prohibit a person from providing adequate care to children. Staff #4 had a health assessment on file that did not include documentation of an examination for communicable disease or other medical conditions that could prohibit a person from providing adequate care to children. Staff #5 had a health assessment on file that stated the employee had a communicable disease, but no other information was available.
Documentation showed that fire system tests were conducted on 12/26/25 and 1/27/26 - 32 days Documentation showed that fire system tests were conducted on 1/27/26 and 2/27/26 - 31 days Documentation showed that fire system tests were conducted on 5/22/26 and 6/23/26 - 32 days
Show 80 older citations
Staff persons #1 and #2 did not have the ability to see child #1 (2 yrs) during outside water play. The teachers and class were on one end of the play area, while child #1 was on the other end of the playground, behind a shelf. (corrected during inspection). It was observed in the PS1, PK1, Toddler 1, Turtles, and Ladybug classrooms that there were obstructions blocking the view of some children during naptime (all corrected during inspection).
Staff person #3 and #4's time between emergency plan trainings exceeded the permitted annual timeframe (last emergency plan training dated 3/2024). Staff person #5's emergency plan training exceeded the annual timeframe (most recent dated 3/2024. Staff person #6 has completed the Get Started with Center Based Car: Building Blocks for Quality (10 hour) dated 12/7/18, but had not completed the required health and safety update course titled PA Health and Safety Update 2022 (1 Hour) training.
It was observed that toxins were accessible to children, in the Jaguars classroom space, in the storage area behind the classroom; bottle of Isopropyl alcohol. A storage closet (last room on right) was accessible to children and contained several toxins: 5 cans of paint, 5 Rustoleum cans (all corrected during inspection).
It was observed on the outdoor playground, that two areas of the rubber framing which surround the poured playground surface, have sunk down below the surface. This has created a tripping hazard.
It was observed that there were two areas of peeling paint (approximately 3" diameters) on the right classroom wall, to the left of the mounted television. (corrected during inspection).
In the Toddler 2 classroom, the rest equipment shall be labeled for the use of a specific child and used only by the specified child.(corrected during inspection).
Staff persons #1 and #2 did not wash their own hands or the child's hands after diapering a child (corrected during inspection).
There was no written statement giving the formula and feeding schedule for child #2.
Child #6 has been in attendance at the facility for more than 60 days, and there was no initial health assessment on file. (See Code Sheet). Child #6's was corrected during the inspection.
It was observed that daily activities were not posted in the Jaguars classroom space (corrected during inspection).
Child #4 and #5 did not have a child service report completed within the last 6 months (most recent dated 11/8/24).
Child #3's emergency contact information did not include the child's physician and the enrolling parent's work telephone number (both corrected during inspection).
Staff person #1 left child #1 unsupervised/unattended on the playground when this staff person and remainder of class returned to the classroom (5-7 minutes).
Staff persons #1, #2, and #3 did not know the names of all of the children in their assigned groups..
Staff person #4's initial health assessment (and TB results) have no date on them, so it is unknown if it was conducted within 12 months prior to providing initial service in the child care setting. See Code Sheet
Staff person #1 does not properly position herself so that she is able to supervise the children in the classroom and outside on the playground.
Staff person #1 pats children on the back hard during nap time. Staff person #1 holds children's arms roughly and sits them down hard onto chairs or the floor.
Staff person #3's file did not contain a completed Disclosure Statement (corrected during inspection). Staff person #4's file contained two clearances which exceeded the permitted 60 months' timeframe between clearances (Child Abuse 10/2017, 2/14/23) (FBI 10/2017, 2/14/23). Staff person #5, #6, and #9's time between Mandated Reporter trainings exceeded the permitted 60 month's timeframe (10/2017, 5/30/23) and (5/13/15, 7/2/20), (2/5/17, 7/14/22) respectively. Staff person #6 had a rap sheet on file, yet the clearances were not sent to DHS for a criminal background check.
It was observed, on the outdoor Toddler playground, that there is a tripping hazard caused by the black rubber tile (leading to the red tunnel) being too high off of the ground.
It was observed that the bathroom shared between the Turtles and Ladybug classrooms was not equipped with a lidded waste receptacle.
It was observed in the Infant (Bunnies) room that the refrigerator temperature was greater than 45 degrees F (48 degrees). It was observed in the Ladybug classroom that the refrigerator did not contain an operating thermometer. (both corrected during inspection).
It was observed in the Butterflies classroom that all of the children were using one cloth towel to dry hands, after washing them, in the bathroom (corrected during inspection).
Staff person #4 and #5's timeframe between health assessments exceeded the permitted 24 months (4/30/20, 6/30/22 and 9/29/21, 11/2023 respectively).
Staff person #1's health assessment did not include an examination for communicable diseases and the results of that examination. It also did not include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children.
Child#11 and #12's initial health assessments and written verification of immunizations were not on record no later than 60 days following their first day of attendance at the facility. (2/1/24 and 4/15/22 respectively) See Code Sheet
Staff person #6 and #7 do not have a record of completing the required one-hour Health and Safety Training Update.
Child #13's agreement was not signed by the operator.
The agreements of child #1, #2, #3, #4, #8, and #12 do not include the child's arrival and departure times. The agreement of child #9 does not include the child's departure time. The agreements of child #'s 1,2,3,4,5,6,8,9,11, and 12 do not specify the persons designated by a parent to whom the child may be released.
Child #6's agreement did not specify the date of the child's admission.
The parents of child #1 through #13 did not receive the original agreement. The originals were in the children's files.
Emergency contact information of child #4, #7, and #12 did not include the work telephone number of the enrolling parent (child #12's was corrected during inspection).
Child #12's emergency contact information did not include the child's health insurance coverage and policy number.
The parents of children #1, #3, #9, #10, and #13 did not update in writing emergency contact information once in a 6-month period.
Staff persons #2 and #4 had been utilized as an Assistant Group Supervisor (unsupervised) without proof of the required experience working with children on file. (#4's was corrected during inspection). Staff person #8's file contained education documents from another country without the required US equivalency and translation on record.
Staff person #7's file does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Staff person #2's file has no record of completing the required one-hour Health and Safety training update. Staff person #2's file has no record of completing Emergency Plan training in 2022. SEE CODE SHEET
It was observed that the emergency plan was not posted in the facility at a conspicuous location (corrected during inspection).
The parent letter explaining the emergency procedures does not include lock-down emergency procedures and accommodations for infants, toddlers, and children with special needs.
It was observed in the Butterfiles room, that toxins were accessible to children to the right of the sink on the counter: 2 bottles of sanitizer spray (keep out of reach of children). Antimicrobial foaming hand soap bottle (keep out of reach of children) was accessible to children in the Men's bathroom (end of hall on right). (All corrected during inspection).
It was observed that the storage closet at the end of the hall was accessible to children and contained a large number of batteries in an open container and fluorescent bulbs in an open box.
It was observed that the depth of the mulch used as the playground's protective surface covering for embedded equipment on the playground for 3 yrs and older did not measure at least 9 inches, therefore, it did not meet the recommendations of the USCPSC.
It was observed, in the Caterpillar classroom, that rest equipment was not labeled for the use of specified children.
Child #2's most recent Influenza immunization is dated 1/24/22. Child #7's most recent Influenza immunization is dated 9/7/19. Child #10's most recent Influenza immunization is dated 9/29/21. Child #9 has no record of having received the Hepatitis A immunization. SEE CODE SHEET
Staff person #3's time between health assessments on record exceeded the permitted every 24 months' timeframe (2/20/20, 7/7/22).
Written notification of safe routes were not posted by the operator at a conspicuous location in the child care facility (corrected during inspection).
Fire drills were not conducted at least once every 60 days (7/20/22, 10/19/22).
The testing of the fire detection devices exceeded the at least every 30 days' timeframe (7/22/22, 10/19/22), (11/29/22,1/20/23), (3/16/23, 5/3/23). There was no proof of purchase of the fire detection system on record (corrected during inspection with attestation form).
The facility's emergency plan does not include lock-down emergency procedures.
The operator did not send a copy of the updated emergency plan to the local municipality in 2022.
Staff person #2 has no record of completing Fire Safety training in 2022. SEE CODE SHEET
Staff person #3 has acceptable pediatric first aid/CPR training in an approved curriculum; however, the trainer has not provided documentation that they are PQAS-certified in that training topic. Staff personS #4 and #5 have not completed the following required pre-service training within 90 days of their date of hire: Health and Safety training: Building Blocks for Quality. SEE CODE SHEET
Staff persons #2 and #5 have been working at the facility for more than 12 months and the staff record does not contain a staff evaluation. SEE CODE SHEET
At the time of enrollment, parents did not receive in writing, the facility's supervision policy.
Child #5's agreement was not signed by the operator.
The parents of child #1 through #10 did not receive the original agreement. The original agreements were in the children's files.
Child #1's emergency contact information does not include the address and telephone number of the child's physician.
Child #1, #4, and #9's emergency contact information does not include the enrolling parent's work telephone number. Child #9's emergency contact information does not include the enrolling parent's home telephone number and work address.
Child #9 and #10's emergency contact information does not include information on the child's special needs (section left blank).
Child #5's emergency contact information did not include health insurance coverage and policy number for a child.
It was observed in the Caterpillar room that there was no written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency (corrected during inspection).
Child #2, #3, #5, #6, #7, #8, and #10's financial agreements were not reviewed and updated at least once in a 6-month period. Child #5 and #8's emergency contact information were not reviewed and updated at least once in a 6-month period.
Child #9's record did not contain signed parental consent for emergency medical care for the child.
Child #2 and #9's records did not contain signed parental consent for administration of minor first-aid procedures by facility staff.
Staff person #5 did not complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire. Completed on 10/4/22. SEE CODE SHEET
The operator did not provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically (corrected during inspection).
Staff person #1 did not obtain an annual minimum of 12 clock hours of child care training in 2022. SEE CODE SHEET
It was observed at the time of inspection staff #1 and staff #4 did not have documented training regarding the emergency plan at the time of initial employment.
It was observed at the time of inspection the railroad ties that outline the todddler swing set are split, there is a one inch between the pour and play and are a trip hazard.
It was observed at the time of inspection the drop ceiling light in the Jack and Jill bathroom between the Ladybug and Turtle's classrooms had dead bugs.
It was observed at the time of inspection the embedded equipment in the outdoor play area did not have the required loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission.
It was observed at the time of inspection the refrigerator in the Butterfly's classroom did not have a thermometer.
It was observed at the time of inspection that the facility did not test the fire detection system every 30 days as required by t standards established under section 1016(c) of the act (62 P.S. § 1016(c)).
It was observed at the time of inspection that staff #3's mandated reporter training was completed on 2-5-17 and then again on 7-14-22, more than 60months as required by the CPSL.
It was observed at the time of inspection the Jaguar classroom and the Caterpillar classroom did not have A written plan of daily activities and routines, including a time for free play shall be established for each group. Corrected on site.
It was observed at the time of the inspection that child #1 and #2's financial agreement did not include the date of admission.
It was observed at the time of inspection that child #3's emergency contact information did not contain information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.
It was observed at the time of inspection staff#2 had not completed professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
The file of facility person #4, who is currently providing care to children, does not contain a current child abuse [expired 2.15.22], a current DHS required FBI clearance [expired 2.10.22], or a current PA criminal clearance [expired 2.6.22].
Upon inspection of facility person files during a complaint investigation, it was found that Facility person #1 and #5 had completed the Health & Safety Basics course prior to 9.30.16. Further, it was found that Facility persons #2, #3 and #4 did not have current "Pediatric First Aid/CPR' training document on file.
Upon full investigation of a complaint that facility person #7 cut the hair of child #1, it was found that this did in fact occur without specific agreement from the parent of the child under the services that would be provided by the facility.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Newborn (Under 6 Weeks) | $84.20 | $59.00 |
| Infant (6 Weeks-12 mos.) | $84.20 | $59.00 |
| Young Toddler (13-24 mos.) | $81.20 | $56.80 |
| Older Toddler (25-36 mos.) | $81.20 | $56.80 |
| Preschool (37 mos.- Entering K) | $70.60 | $49.40 |
| Young School-Age (K-3rd gr.) | $67.20 | $47.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has U-Gro Learning Centres had any serious violations?
Pennsylvania cited 8 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jun 23, 2026 (background checks): “Documentation showed that Staff #2 had a Disclosure statement dated 2/17/25 and a start date of 8/19/24. An out-of-state child abuse clearance for staff #3 was not available.” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about U-Gro Learning Centres?
Pennsylvania lists 1 complaint investigation since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is U-Gro Learning Centres’s Keystone STARS rating?
STAR 4 (accredited), effective Aug 4, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does U-Gro Learning Centres compare with other daycares in Lancaster?
It is tied for #72 of 73 centers in Lancaster by topic-weighted citations per inspection, and has more citations per inspection than 96% of Pennsylvania certified centers with enough inspection history to compare.
When was U-Gro Learning Centres last inspected?
Jun 23, 2026 (renewal). The state cited at least one violation during that visit.
How much does U-Gro Learning Centres cost?
It reported full-time daily rates of $84.20 for newborn, $84.20 for infant, $81.20 for young toddler, $81.20 for older toddler in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs U-Gro Learning Centres?
The legal entity on its Pennsylvania certificate is Everbrook Academy LLC.
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200 College Ave, Mountville · 1.6 mi away Fewer citations than most
Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.