YWCA of Hanover Day Care
YWCA of Hanover Day Care is a certified child care center in Hanover, PA, with capacity for 192 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 8 times and confirmed violations in 2 complaint investigations. The state cited 46 violations, 6 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (13 of 46). 12 citations came in the last 12 months, including 3 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #8 of 11 centers in Hanover and has more citations per inspection than 63% of Pennsylvania certified centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Staff #1 did not have on file the Nation Sex Offender Registry (NSOR) Certificate or documentation that mandated reporter training was completed. Staff #1 did not have documentation that the PA State Police criminal Clearance was applied for or a copy of clearance on file. Staff #2 did not have on file the National Sex Offender Registry (NSOR) Certificate or documentation that mandated reporter training was completed. Staff #2 did not have documentation on file that DGS required FBI clearance was applied for or if clearance was received. Staff #3 did not have on file the Nation Sex Offender Registry (NSOR) Certificate or documentation that mandated reporter training was completed. Staff #3 did not have on file that the DHS required FBI clearance was applied for if the clearance was received. Staff #4 and #5 did not have documentation on file that mandated reporter training was completed.
Staff #1,#2,#3,#4,#5,#6 did not have on file documentation of completion of water safety training,
Staff person #6 last health assessment on file was dated 5/31/24, more than 24 months.
Staff person #1, #3, #4 did not have 2 written references attesting to person's suitability on file.
Staff persons #1, #2, #3, #4, #5 do not have on file documentation that demonstrates that Health and Safety Training was completed.
At the time of inspection, staff person #1 did not have a complete individual file. The file for staff person #1 was not complete with a signed and dated disclosure statement, DHS FBI Clearance, and NSOR Certificate. The missing documents were located in either a different office of the facility with an HR personnel and/or in staff person #1's personal binder. (This was corrected on site by placing all required documents in an individual file for staff person #1.)
It was observed in the toddler 2 classroom, a buildup of dirt and dust on the toy shelves accessible to children.
A medication log for child #8 has not been established by the operator for prescription medication on site.
Operability of the fire detection devices were not tested every 30 days. Testing was documented to have lapsed 11/12/25 - 12/16/25.
The service agreements on file for children #1, #,2, #3, and #7 do not specify services which are to be considered as extra.
The emergency contact form on file for child #2 does not include the policy number for a child under a family policy or Medical Assistance benefits.
The emergency contact forms on file for children #2, #3, #4, #5, and #6 do not include the address of the individual designated by the parent to whom the child may be released.
Show 34 older citations
The file for staff person #1 included a pediatric first aid and CPR training certificate which was not updated before the expiration of the previous certificate. The current first-aid and CPR training certificate for staff person #1 is dated 6/13/25 and the previous first-aid and CPR training certificate was dated7/26/22. The file for staff person #2 included a pediatric first aid and CPR training certificate which was not updated before the expiration of the previous certificate. The current first-aid and CPR training certificate for staff person #2 is dated 1/7/25 and the previous first-aid and CPR training certificate was dated 12/7/22.
Staff person #6 has not completed the following required pre- service training within 90 days of their date of hire (see LIS code sheet): (Health and Safety).
Staff person #3 did not complete mandated reporter training within 60 months of the previous training. The current training on file was completed on 3/7/25 and the previous training was completed on 3/2/2020.
The individual files for staff persons #4 and #5 did not include verification of child care experience prior to service at the facility.
It was indicated by two staff members that staff person #1 was heard speaking to a child using inappropriate language.
Staff person #2 did not submit the NSOR Certificate application on or before their hire date (see LIS sheet). The NSOR Certificate for staff person #2 was not received until 11/25/24.
It was observed in the Pre-K classroom an unlocked cupboard under the sink that contained cleaning sprays and shaving cream accessible to children. It was observed in the bathroom within the upper school-age classroom, an unlocked closet containing disinfectant cleaning wipes and cleaning sprays accessible to children.
It was observed in the toddler 1 and Pre-k classrooms that walls, step stools, shelving surfaces, and toys accessible to children were not kept clean and dirty with unwashed grime. It was also observed in the Pre-k classroom, an unlocked drawer containing utility knives and scissors.
It was observed in the bathroom within the upper school-age classroom, that there was no handwashing signs posted.
It was observed in the Toddler 2 classroom, plastic grocery bags were stored in an unlocked cupboard and accessible to young toddlers.
Operability of the fire detection devices were not tested every 30 days. Testing was documented to have lapsed 7/2/24-8/8/24.
Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety Training.
Staff person #2 did not complete the required Health and Safety training within 90 days of their hire date (see LIS sheet). The completed Health and Safety training for staff person #2 is dated 10/9/24. Staff person #3 did not complete the required Mandated Reporter training within 90 days of their hire date (see LIS sheet). The completed Mandated Reporter training for staff person #3 is dated 12/13/24.
Staff person #1 has not completed the mandated reporter training within 90 days of their date of hire (see LIS code sheet).
Operability of the fire detection devices were not tested every 30 days. Testing was documented to have lapsed 3/8/24-4/16/24.
Staff person #1 physically punished child #1 by dragging the child by one arm across the floor.
The thermometer in the refrigerator in the preschool A classroom indicated a temperature of 59° F. The thermometer in the refrigerator in the preschool B classroom indicated a temperature of 52° F.
The facility does not have a policy and procedure in place to identify the prevention of shaken baby syndrome, abusive head trauma, and child maltreatment.
Agreement forms for children #1 - #10 do not specify the services which are to be considered as extra.
Emergency contact forms for children #3, #8, and #10 do not include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
It was observed in the Preschool A and PreK bathrooms that protective outlet covers were missing at outlet receptacles near the sinks.
It was observed in the one-year old, two-year old, Preschool A, Preschool B, and Pre-k classrooms that the hot water accessible to children exceeded a temperature of 110° F. Temperature of water was measured at 113.7° F.
It was observed in the Preschool A and PreK classrooms that the excursion bags containing first-aid kits are stored in a location accessible to children.
Operability of the fire detection devices have not been tested every 30 days and documented to have occurred.
Child files for children #1, #2, #3, #4, #5, #6, #7, and #8 contained the original agreement forms.
Emergency contact forms for children #1 and #2 does not include completed address and/or telephone numbers of individuals child may be released to.
It was observed that the facility did not have the emergency plan posted in a conspicuous location. It was also observed that the separate school-age building did not have an emergency plan posted in a conspicuous location.
It was observed in the Preschool A classroom that there were 3, plastic, four-drawer high storage units unsafely stacked on top of one another in the children's bathroom posing a potential tipping hazard.
The medication log on file for Child #1 was not signed and did not contain written consent for administration of medication (Miralax).
It was observed that the first aid kit in vehicle #1 and #4 did not contain gloves or tweezers. The first aid kit in vehicle #2 and #3 did not contain gloves.
It was observed that the facility did not have an emergency plan that provides accommodations for the infants and toddlers observed in care.
It was observed that the facility did not have an emergency plan that provides for accommodations for shelter of children during a lock-down.
It was observed in the Preschool A, Pre-K, Toddler 1, Toddler 2, School Age (upper) and school age lower that there was not a written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency displayed conspicuously in every child care space.
It was observed that the facility did not have information on how to access the regulations or instructions with how to contact the appropriate regional child care office posted for parents.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Young Toddler (13-24 mos.) | $51.40 | $51.40 |
| Older Toddler (25-36 mos.) | $50.40 | $50.40 |
| Preschool (37 mos.- Entering K) | $48.40 | $48.40 |
| Young School-Age (K-3rd gr.) | $45.60 | $37.40 |
| Older School-Age (4th gr.-15 yrs.) | $45.60 | $37.40 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has YWCA of Hanover Day Care had any serious violations?
Pennsylvania cited 6 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Jul 22, 2026 (background checks): “Staff #1 did not have on file the Nation Sex Offender Registry (NSOR) Certificate or documentation that mandated reporter training was completed. Staff #1 did not have documentation that the PA State Police criminal…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about YWCA of Hanover Day Care?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is YWCA of Hanover Day Care’s Keystone STARS rating?
STAR 4, effective Nov 8, 2025. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does YWCA of Hanover Day Care compare with other daycares in Hanover?
It is #8 of 11 centers in Hanover by topic-weighted citations per inspection, and has more citations per inspection than 63% of Pennsylvania certified centers with enough inspection history to compare.
When was YWCA of Hanover Day Care last inspected?
Jan 16, 2026 (unannounced monitoring). The state cited at least one violation during that visit.
How much does YWCA of Hanover Day Care cost?
It reported full-time daily rates of $51.40 for young toddler, $50.40 for older toddler, $48.40 for preschool, $45.60 for young school-age in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs YWCA of Hanover Day Care?
The legal entity on its Pennsylvania certificate is YWCA Of Hanover INC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
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