Daycare RecordChild care inspection records

Cadence Academy

13255 Noel Rd, Dallas, TX 75240 · Dallas County
3 high-risk citations in last 12 monthsAccepts child care subsidies

Cadence Academy is a licensed child care center in Dallas, TX, licensed for up to 165 children and serving infants through school-age children. It has held its Texas license since 1997. Since October 2021, state inspectors have visited 32 times and investigated 12 reports. Inspectors recorded 31 citations, 17 of them high-risk, most often for caregiver conduct (9 of 31). 8 citations came in the last 12 months, including 3 high-risk. 23% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #244 of 328 centers in Dallas and better than 27% of licensed centers statewide.

Inspection record

Better than 27%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #244 of 328 centers in Dallas
17High risk
8Medium High risk
6Medium risk
0Medium Low risk
0Low risk
31 citations from 32 inspections and 8 reports since Oct 1, 2021 · 8 in the last 12 months · last inspected Sep 15, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 15, 2026 · Inspection · no citationAug 27, 2026 · Inspection · no citationAug 6, 2026 · Inspection · no citationAug 3, 2026 · Report/investigation · citation foundJun 18, 2026 · Inspection · no citationMay 20, 2026 · Inspection · citation foundMay 13, 2026 · Report/investigation · no citationOct 8, 2025 · Inspection · no citationSep 30, 2025 · Inspection · citation foundMar 10, 2025 · Inspection · no citationMar 3, 2025 · Inspection · citation foundFeb 20, 2025 · Inspection · citation foundFeb 19, 2025 · Report/investigation · citation foundJan 22, 2025 · Report/investigation · citation foundOct 30, 2024 · Inspection · citation foundOct 29, 2024 · Report/investigation · no citationOct 24, 2024 · Inspection · citation foundSep 5, 2024 · Inspection · no citationSep 5, 2024 · Report/investigation · citation foundAug 8, 2024 · Inspection · no citationJul 17, 2024 · Inspection · no citationJul 3, 2024 · Inspection · no citationJul 2, 2024 · Report/investigation · citation foundDec 14, 2023 · Inspection · citation foundAug 14, 2023 · Inspection · no citationJun 30, 2023 · Inspection · no citationJun 29, 2023 · Report/investigation · citation foundJun 5, 2023 · Inspection · no citationMay 23, 2023 · Inspection · no citationApr 27, 2023 · Inspection · no citationApr 25, 2023 · Report/investigation · citation foundFeb 13, 2023 · Inspection · no citationFeb 9, 2023 · Report/investigation · no citationDec 21, 2022 · Inspection · citation foundOct 6, 2022 · Inspection · no citationOct 5, 2022 · Report/investigation · citation foundJun 3, 2022 · Inspection · no citationApr 27, 2022 · Inspection · no citationApr 19, 2022 · Report/investigation · citation foundMar 15, 2022 · Inspection · no citationJan 19, 2022 · Inspection · no citationJan 10, 2022 · Inspection · citation foundDec 2, 2021 · Inspection · citation foundOct 13, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Caregiver conduct9
Other standards4
Food & feeding4
Records & paperwork3
Supervision3
Building & playground safety2
Staff ratios2
Health & medication2
Training & qualifications1
Sleep safety1

Citations, newest first

HighAug 3, 2026Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
This standard has been tasked as part of an investigation and is found to be deficient. A caregiver was observed on video footage grabbing and pulling on a child when responding to a child to clean up.
Correction verified Sep 15, 2026
HighAug 3, 2026Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
This standard has been tasked as part of an investigation and is found to be deficient. The caregiver did not demonstrate good judgement or self-control when responding to a child to clean up toys.
Correction verified Sep 15, 2026
MediumMay 20, 2026InspectionRecords & paperwork
Posting Requirements - Activity Plans for each group of children in the child care center §746.401(5)
Classrooms were observed without a scheduled activity plan posted.
Correction verified Jun 18, 2026
MediumMay 20, 2026InspectionOther standards
Screen Time Activities - Not Used for Under Two §746.2207(a)
The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver.
Corrected during the visit
Medium HighMay 20, 2026InspectionBuilding & playground safety
Maintenance Procedures for Active Play - Inspect Daily §746.4751(a)
The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell.
Corrected during the visit
HighMay 20, 2026InspectionFood & feeding
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children §746.3407(12)
A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground.
Corrected during the visit
Medium HighMay 20, 2026InspectionBuilding & playground safety
Safety - Electrical Outlets Covered §746.3701(1)
Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers.
Correction verified Jun 18, 2026
MediumMay 20, 2026InspectionTraining & qualifications
Documented Annual Training- Required Content §746.1309(e)
1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations.
Correction verified Jun 18, 2026
Medium HighSep 30, 2025InspectionStaff ratios
Food Service and Preparation Requirement - Use Sanitary Holders §746.3317(6)
A caregiver was observed placing the children's snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin.
Corrected during the visit
HighSep 30, 2025InspectionHealth & medication
Required Equipment in Vehicles - Emergency Medical Information §746.5617(a)(2)
The operation's bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children's emergency authorization forms and placed them in the binder.
Corrected during the visit
HighMar 3, 2025InspectionCaregiver conduct
Prohibited Punishments - No Harsh, Cruel or Unusual §746.2805
A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity.
Correction verified Mar 10, 2025
HighFeb 20, 2025InspectionCaregiver conduct
Prohibited Punishments - No Harsh, Cruel or Unusual §746.2805
A caregiver was observed using a harsh tone of voice while grabbing a child.
Correction verified Mar 3, 2025
Medium HighFeb 19, 2025Found during an investigationOther standards
Center Heated, Lighted and Ventilated Properly §746.3407(10)
This standard was tasked to be reviewed as part of an investigation and is found to be deficient.
Correction verified Mar 3, 2025
HighJan 22, 2025Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured.
Correction verified Mar 3, 2025
HighJan 22, 2025Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime.
Correction verified Mar 3, 2025
MediumOct 30, 2024InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
A feeding instruction for one infant in care was not completed as required.
Correction verified Nov 4, 2024
MediumOct 24, 2024InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
A feeding instruction for one infant in care was not completed as required.
Correction verified Oct 30, 2024
Medium HighOct 24, 2024InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Four children files reviewed did not have the required address for the emergeny contact.
Correction verified Oct 30, 2024
Medium HighOct 24, 2024InspectionSleep safety
Arrangement of Napping Equipment - Not Blocking Entrances or Exits §746.2909(1)
During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection.
Corrected during the visit
HighSep 5, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside.
Correction verified Oct 24, 2024
HighJul 2, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander.
Correction verified Aug 5, 2024
HighDec 14, 2023InspectionOther standards
Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System §746.5531
The center did not have a working Carbon monoxide detector.
Correction verified Dec 18, 2023
HighJun 29, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Humiliating, Rejecting, Yelling §746.2805(5)
This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children.
Correction verified Aug 14, 2023
HighApr 25, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Corporal Punishment §746.2805(1)
This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline.
Correction verified Jun 5, 2023
HighApr 25, 2023Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk.
Correction verified Jun 5, 2023
HighApr 25, 2023Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
The operation did not notify parents of a child who was placed at risk.
Correction verified Jun 5, 2023
MediumDec 21, 2022InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Six infant feeding instruction were not updated.
Correction verified Jan 9, 2023
Medium HighOct 5, 2022Found during an investigationHealth & medication
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization §746.305(a)(2)
This standard was evaluated as part of an investigation and was deficient. The operation failed to notify child care regulation within the required timeframe.
Correction verified Dec 2, 2022
HighApr 19, 2022Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Caregivers did not demonstrate competency when they did not verify the milk being provided to a infant with a with a documented food allergy was the correct milk.
Correction verified Jun 3, 2022
Medium HighJan 10, 2022InspectionSupervision
Responsibilities of Caregivers - Free of other activities §746.1203(6)
One caregiver was seen on their cell phone while children were in the classroom.
Correction verified Jan 19, 2022
HighDec 2, 2021InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
One caregiver was present prior to receiving their background check determination.
Corrected during the visit

About this center

Licensed capacity165 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:00 AM-06:00 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceMay 16, 1997
DirectorAlisha Gardner
Phone9727029063
State operation #530718

Common questions

Does Cadence Academy take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Cadence Academy’s hours?

7 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Cadence Academy accept child care subsidies?

Yes, according to its state licensing record.

How much does Cadence Academy cost?

Texas does not publish individual centers’ prices, so ask Cadence Academy for its current tuition. For comparison, the median full-day price at licensed centers in the Greater Dallas area, which includes Dallas, is $45.80 a day for infants, $44.00 a day for toddlers and $42.40 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Cadence Academy had any serious violations?

Inspectors recorded 17 high-risk citations since 2021. The most recent was on Aug 3, 2026: “Prohibited Punishments - Grabbing and Pulling.” Each one is listed in full above.

How does Cadence Academy compare with other daycares in Dallas?

It is tied for #244 of 328 centers in Dallas by risk-weighted citations per inspection, and is better than 27% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Cadence Academy last inspected?

Sep 15, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 530718 on Search Texas Child Care. Data refreshed Sep 30, 2026.