Daycare RecordChild care inspection records

House of Neighborly Service

407 N Calaveras, San Antonio, TX 78207 · Bexar County
1 high-risk citation in last 12 monthsAccepts child care subsidies

House of Neighborly Service is a licensed child care center in San Antonio, TX, licensed for up to 49 children and serving toddlers, preschoolers and school-age children. It has held its Texas license since 2002. Since October 2021, state inspectors have visited 14 times and investigated 2 reports. Inspectors recorded 28 citations, 8 of them high-risk, most often for building & playground safety (7 of 28). 3 citations came in the last 12 months, including 1 high-risk. 32% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #445 of 476 centers in San Antonio and better than 6% of licensed centers statewide.

Inspection record

Better than 6%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. Among the most cited
Tied for #445 of 476 centers in San Antonio
8High risk
12Medium High risk
8Medium risk
0Medium Low risk
0Low risk
28 citations from 14 inspections and 1 reports since Oct 1, 2021 · 3 in the last 12 months · last inspected Jun 11, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 11, 2026 · Inspection · citation foundApr 22, 2026 · Inspection · no citationOct 23, 2025 · Inspection · citation foundAug 25, 2025 · Inspection · no citationAug 8, 2025 · Inspection · no citationAug 5, 2025 · Report/investigation · citation foundJun 23, 2025 · Inspection · no citationJun 20, 2025 · Report/investigation · no citationMar 10, 2025 · Inspection · no citationSep 10, 2024 · Inspection · citation foundAug 30, 2024 · Inspection · citation foundJan 22, 2024 · Inspection · citation foundFeb 8, 2023 · Inspection · citation foundJan 4, 2023 · Inspection · citation foundJul 18, 2022 · Inspection · citation foundJul 8, 2022 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Building & playground safety7
Health & medication5
Training & qualifications5
Records & paperwork4
Food & feeding2
Supervision2
Staff ratios2
Other standards1

Citations, newest first

HighJun 11, 2026InspectionFood & feeding
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children §746.3407(12)
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Corrected during the visit
Medium HighJun 11, 2026InspectionHealth & medication
Immunization Records, Exceptions, and Exemptions Current §746.613(b)
One of six children's records reviewed did not have a current immunization record in their file.
Correction verified Jun 17, 2026
Medium HighOct 23, 2025InspectionHealth & medication
Employee Handwashing After Using Cleaners or Toxic Chemicals §746.3415(12)
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Corrected during the visit
HighAug 5, 2025Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
Correction verified Aug 25, 2025
Medium HighSep 10, 2024InspectionStaff ratios
Food Service and Preparation Requirement - Use Sanitary Holders §746.3317(6)
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Corrected during the visit
MediumAug 30, 2024InspectionTraining & qualifications
Documented Annual Training - Remaining training hour topics §746.1309(f)
One of the five staff files was missing medication training.
Correction verified Sep 17, 2024
HighAug 30, 2024InspectionFood & feeding
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children §746.3407(12)
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
Correction verified Sep 10, 2024
MediumAug 30, 2024InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
One of the six children files were missing immunization records at the time of the inspection.
Correction verified Sep 4, 2024
HighAug 30, 2024InspectionSupervision
Responsibilities of Caregivers - Know number of children responsible for §746.1205(a)(2)
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
Correction verified Sep 10, 2024
Medium HighJan 22, 2024InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
Correction verified Jan 29, 2024
MediumJan 22, 2024InspectionTraining & qualifications
Director Annual Training 30 Hours Required §746.1311(a)
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
Correction verified Feb 21, 2024
MediumJan 22, 2024InspectionTraining & qualifications
Documented Annual Training Area - 24 Hours Required §746.1309(a)
One of the six staff members is missing 14 hours of annual training for 2022-2023
Correction verified Feb 22, 2024
Medium HighFeb 8, 2023InspectionRecords & paperwork
Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation §746.5537(a)(3)
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
Corrected during the visit
Medium HighFeb 8, 2023InspectionTraining & qualifications
Documented Annual Training - Caregivers of Children Under 24 Months Required §746.1309(d)
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
Correction verified Mar 1, 2023
Medium HighFeb 8, 2023InspectionHealth & medication
Immunization Records, Exceptions, and Exemptions Current §746.613(b)
Two of the six children files didn't have a current immunization record on file.
Correction verified Feb 27, 2023
HighJan 4, 2023InspectionBuilding & playground safety
Safety Requirements for Active Play Equipment - Securely Anchored §746.4601(5)
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
Correction verified Jan 11, 2023
HighJul 18, 2022InspectionHealth & medication
Required Admission Information - Emergency Medical Authorization §746.605(12)
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
Correction verified Jul 29, 2022
MediumJul 18, 2022InspectionTraining & qualifications
Documented Annual Training - Remaining training hour topics §746.1309(f)
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
Correction verified Aug 22, 2022
Medium HighJul 8, 2022InspectionBuilding & playground safety
Maintenance Procedures for Active Play - Inspect Daily §746.4751(a)
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
Corrected during the visit
MediumJul 8, 2022InspectionRecords & paperwork
Provide Access to Children's Records - Licensing §746.601(c)
Children files were not available for review.
Correction verified Jul 18, 2022
MediumJul 8, 2022InspectionOther standards
Screen Time Activities - Not Used During Eating or Rest Times §746.2207(c)(4)
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
Corrected during the visit
Medium HighJul 8, 2022InspectionBuilding & playground safety
Fire Extinguishers Serviced §746.5307(b)
Both fire extinguishers in the building were last served on February 2019.
Correction verified Jul 18, 2022
MediumJul 8, 2022InspectionBuilding & playground safety
Children's Products- Annual Certification §746.4135(b)
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
Corrected during the visit
HighJul 8, 2022InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
A current fire inspection was not available for review.
Correction verified Aug 23, 2022
Medium HighJul 8, 2022InspectionStaff ratios
Food Service and Preparation Requirement - Use Sanitary Holders §746.3317(6)
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
Corrected during the visit
HighJul 8, 2022InspectionBuilding & playground safety
Smoke Detectors Testing §746.5319
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
Correction verified Jul 18, 2022
Medium HighJul 8, 2022InspectionRecords & paperwork
Emergency Preparedness Plan - Essential Documentation §746.5202(3)
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
Correction verified Jul 26, 2022
Medium HighJul 8, 2022InspectionBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Corrected during the visit

About this center

Licensed capacity49 children
Ages servedToddler, Pre-Kindergarten, School
Hours07:30 AM-05:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceNov 18, 2002
DirectorVivian Stoeckert
Phone2104342301
State operation #816535

Common questions

Does House of Neighborly Service take infants?

No. Its Texas license covers toddlers, preschoolers and school-age children, not infants.

What are House of Neighborly Service’s hours?

7:30 AM to 5:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does House of Neighborly Service accept child care subsidies?

Yes, according to its state licensing record.

How much does House of Neighborly Service cost?

Texas does not publish individual centers’ prices, so ask House of Neighborly Service for its current tuition. For comparison, the median full-day price at licensed centers in the Alamo area, which includes San Antonio, is $40.40 a day for toddlers, $39.20 a day for 3-year-olds and $37.00 a day for school-age children (2025 Texas Child Care Market Rate Survey).

Has House of Neighborly Service had any serious violations?

Inspectors recorded 8 high-risk citations since 2021. The most recent was on Jun 11, 2026: “Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children.” Each one is listed in full above.

How does House of Neighborly Service compare with other daycares in San Antonio?

It is tied for #445 of 476 centers in San Antonio by risk-weighted citations per inspection, and is better than 6% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was House of Neighborly Service last inspected?

Jun 11, 2026. Inspectors cited at least one rule during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 816535 on Search Texas Child Care. Data refreshed Sep 30, 2026.