New Heights Learning Zone
New Heights Learning Zone is a licensed child care center in Lubbock, TX, licensed for up to 163 children and serving infants through school-age children. It has held its Texas license since 2022. Since October 2021, state inspectors have visited 16 times and investigated 3 reports. Inspectors recorded 19 citations, 3 of them high-risk, most often for health & medication (4 of 19). 4 citations came in the last 12 months, including 1 high-risk. 26% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is #96 of 102 centers in Lubbock and better than 28% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
2 out of 10 records reviewed did not have current immunization record on file.
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
The director did not have proof of current CPR/First Aid certification.
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
One infant's feeding instructions has not been updated since 5/01/2022.
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
About this center
Common questions
Does New Heights Learning Zone take infants?
Yes. Texas licenses it to care for infants through school-age children.
What are New Heights Learning Zone’s hours?
7 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.
Does New Heights Learning Zone accept child care subsidies?
Yes, according to its state licensing record.
Has New Heights Learning Zone had any serious violations?
Inspectors recorded 3 high-risk citations since 2021. The most recent was on Oct 10, 2025: “Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months.” Each one is listed in full above.
How does New Heights Learning Zone compare with other daycares in Lubbock?
It is #96 of 102 centers in Lubbock by risk-weighted citations per inspection, and is better than 28% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).
When was New Heights Learning Zone last inspected?
Sep 22, 2026. No violations were found during that visit.
Other centers near 79424
Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.
To see the official record, search operation 1732755 on Search Texas Child Care. Data refreshed Sep 30, 2026.