Daycare RecordChild care inspection records

Primrose School of Austin at Mueller

2200 Aldrich St Ste 130, Austin, TX 78723 · Travis County
6 high-risk citations in last 12 monthsAccepts child care subsidies

Primrose School of Austin at Mueller is a licensed child care center in Austin, TX, licensed for up to 284 children and serving infants, toddlers and preschoolers. It has held its Texas license since 2020. Since October 2021, state inspectors have visited 35 times and investigated 20 reports. Inspectors recorded 29 citations, 9 of them high-risk, most often for supervision (7 of 29). 9 citations came in the last 12 months, including 6 high-risk. 14% were corrected during the inspection itself. Its last 17 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #286 of 427 centers in Austin and better than 42% of licensed centers statewide.

Inspection record

Better than 42%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. About typical
Tied for #286 of 427 centers in Austin
9High risk
8Medium High risk
11Medium risk
1Medium Low risk
0Low risk
29 citations from 35 inspections and 16 reports since Oct 1, 2021 · 9 in the last 12 months · last inspected Sep 9, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 9, 2026 · Inspection · no citationAug 26, 2026 · Inspection · no citationAug 24, 2026 · Report/investigation · no citationAug 21, 2026 · Report/investigation · no citationAug 12, 2026 · Report/investigation · no citationAug 6, 2026 · Inspection · no citationJul 30, 2026 · Inspection · no citationJul 27, 2026 · Report/investigation · citation foundJul 23, 2026 · Inspection · no citationJul 14, 2026 · Inspection · no citationJul 9, 2026 · Inspection · no citationJun 25, 2026 · Inspection · no citationJun 19, 2026 · Inspection · no citationJun 19, 2026 · Report/investigation · no citationJun 19, 2026 · Report/investigation · no citationJun 8, 2026 · Report/investigation · no citationMay 27, 2026 · Inspection · no citationMay 6, 2026 · Inspection · no citationApr 30, 2026 · Report/investigation · no citationApr 20, 2026 · Inspection · no citationApr 16, 2026 · Report/investigation · no citationMar 24, 2026 · Inspection · no citationMar 2, 2026 · Report/investigation · no citationFeb 19, 2026 · Inspection · no citationFeb 3, 2026 · Report/investigation · no citationJan 30, 2026 · Inspection · no citationJan 23, 2026 · Report/investigation · citation foundJan 13, 2026 · Inspection · no citationJan 9, 2026 · Report/investigation · citation foundDec 23, 2025 · Inspection · no citationDec 9, 2025 · Inspection · citation foundDec 8, 2025 · Report/investigation · citation foundNov 14, 2025 · Inspection · no citationNov 12, 2025 · Report/investigation · no citationNov 7, 2025 · Inspection · no citationNov 7, 2025 · Report/investigation · citation foundSep 3, 2025 · Inspection · citation foundJan 6, 2025 · Inspection · no citationDec 19, 2024 · Inspection · no citationDec 14, 2024 · Report/investigation · citation foundOct 3, 2024 · Inspection · no citationJul 25, 2024 · Inspection · no citationNov 9, 2023 · Inspection · no citationDec 15, 2022 · Inspection · no citationDec 9, 2022 · Report/investigation · no citationNov 9, 2022 · Inspection · no citationNov 1, 2022 · Report/investigation · no citationAug 22, 2022 · Inspection · citation foundApr 27, 2022 · Inspection · citation foundFeb 14, 2022 · Inspection · no citationFeb 10, 2022 · Report/investigation · no citationJan 25, 2022 · Inspection · citation foundDec 20, 2021 · Inspection · no citationDec 8, 2021 · Inspection · citation foundOct 5, 2021 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Supervision7
Training & qualifications5
Building & playground safety4
Staff ratios3
Food & feeding3
Records & paperwork3
Health & medication3
Sleep safety1

Citations, newest first

HighJul 27, 2026Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
The investigation concluded that two caregivers, were not properly supervising the children in care.
Correction verified Aug 6, 2026
Medium HighJan 23, 2026Found during an investigationBuilding & playground safety
Annual Sanitation Inspection §746.3401(a)
The last santation inspection is dated 09/05/2024.
Correction verified Feb 5, 2026
Medium HighJan 23, 2026Found during an investigationStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
There are concerns with caregiver to child ratios.
Correction verified Feb 19, 2026
HighJan 23, 2026Found during an investigationSupervision
Responsibilities of Caregivers - Know number of children responsible for §746.1205(a)(2)
The caregivers in charge of the classroom were not aware of the number of total children in their care.
Corrected during the visit
Medium HighJan 9, 2026Found during an investigationFood & feeding
Nutrition and Food Service - Must not serve identified foods to allergic child §746.3301(i)
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
Correction verified Feb 19, 2026
HighDec 9, 2025InspectionSupervision
Responsibilities of Caregivers - Know number of children responsible for §746.1205(a)(2)
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
Correction verified Dec 23, 2025
HighDec 8, 2025Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A child was left unsupervised for 5 minutes in a classroom.
Correction verified Dec 23, 2025
HighNov 7, 2025Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
There was a child that was left unsupervised in a classroom.
Correction verified Dec 9, 2025
HighNov 7, 2025Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
The operation failed to report an incident where a child was left unsupervised in a classroom.
Correction verified Dec 9, 2025
MediumSep 3, 2025InspectionBuilding & playground safety
Required Records Maintained and Made Available - Playground Maintenance Records §746.801(8)
At inspection, the operation did not have a playground checklist, available for CCR.
Correction verified Sep 25, 2025
HighDec 14, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A child was left in the classroom alone for approximately 4-6 minutes.
Correction verified Jan 6, 2025
MediumAug 22, 2022InspectionTraining & qualifications
Required Records Maintained and Made Available - Personnel and Training Records §746.801(3)
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
Correction verified Nov 9, 2022
MediumApr 27, 2022InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
Correction verified May 9, 2022
MediumApr 27, 2022InspectionTraining & qualifications
Documented Annual Training Area - 24 Hours Required §746.1309(a)
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
Correction verified May 17, 2022
HighApr 27, 2022InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
Correction verified May 28, 2022
Medium HighJan 25, 2022InspectionHealth & medication
Immunization Records, Exceptions, and Exemptions Current §746.613(b)
One child was missing an up to date immunization record.
Correction verified Mar 1, 2022
MediumJan 25, 2022InspectionTraining & qualifications
Required Records Maintained and Made Available - Personnel and Training Records §746.801(3)
5 staff training files were not available for review during the inspection.
Correction verified Mar 1, 2022
MediumJan 25, 2022InspectionHealth & medication
Medication No Longer Used §746.3809
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
Corrected during the visit
Medium HighJan 25, 2022InspectionFood & feeding
Food Allergy Emergency Plan Signed by Parents and Health Care Professional §746.3819
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
Correction verified Feb 14, 2022
MediumDec 8, 2021InspectionStaff ratios
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met §746.1613(a)
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
Corrected during the visit
MediumDec 8, 2021InspectionBuilding & playground safety
Documentation of Drills §746.5205(4)
Drill logs have not been documented since August 2021.
Correction verified Jan 7, 2022
Medium HighDec 8, 2021InspectionBuilding & playground safety
Annual Fire Inspection - Conducted by Fire Marshal §746.5101(b)
A copy of the updated annual fire inspection was not on file at the operation.
Correction verified Apr 8, 2022
Medium HighDec 8, 2021InspectionSleep safety
Arrangement of Napping Equipment - Not Blocking Entrances or Exits §746.2909(1)
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
Corrected during the visit
HighDec 8, 2021InspectionSupervision
Responsibilities of Caregivers - Know Group Responsible For §746.1203(2)
Two staff members were unaware of the number of children in their classroom.
Correction verified Dec 20, 2021
Medium LowDec 8, 2021InspectionRecords & paperwork
Required Personnel Records - Required Affidavit §746.901(4)
Two staff members need notarized affidavits for the HR file.
Correction verified Dec 15, 2021
MediumOct 5, 2021InspectionRecords & paperwork
Required Personnel Records- Meets Requirements §746.901(2)
One caregiver was missing a copy of their diploma or transcripts in their staff file.
Correction verified Oct 18, 2021
MediumOct 5, 2021InspectionHealth & medication
Required Health Statement - Signed affidavit from parent stating medical diagnosis and treatment conflict with religious beliefs §746.611(a)(2)
Three caregivers were missing the notarized affidavit in their staff file.
Correction verified Oct 18, 2021
MediumOct 5, 2021InspectionTraining & qualifications
Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment §746.1309(c)
10 staff files were reviewed. Six caregivers were missing training in child maltreatment.
Correction verified Nov 18, 2021
Medium HighOct 5, 2021InspectionTraining & qualifications
Each Caregiver and the Director Must Have Current Training in pediatric CPR §746.1315(b)
One caregiver needed to renew their CPR/First Aid training.
Correction verified Nov 12, 2021

About this center

Licensed capacity284 children
Ages servedInfant, Toddler, Pre-Kindergarten
Hours07:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceFeb 20, 2020
DirectorSharonna Jones
Phone5126681010
State operation #1696340

Common questions

Does Primrose School of Austin at Mueller take infants?

Yes. Texas licenses it to care for infants, toddlers and preschoolers.

What are Primrose School of Austin at Mueller’s hours?

7:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of Austin at Mueller accept child care subsidies?

Yes, according to its state licensing record.

How much does Primrose School of Austin at Mueller cost?

Texas does not publish individual centers’ prices, so ask Primrose School of Austin at Mueller for its current tuition. For comparison, the median full-day price at licensed centers in the Capital Area, which includes Austin, is $53.60 a day for infants, $51.60 a day for toddlers and $49.80 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of Austin at Mueller had any serious violations?

Inspectors recorded 9 high-risk citations since 2021. The most recent was on Jul 27, 2026: “Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity.” Each one is listed in full above.

How does Primrose School of Austin at Mueller compare with other daycares in Austin?

It is tied for #286 of 427 centers in Austin by risk-weighted citations per inspection, and is better than 42% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of Austin at Mueller last inspected?

Sep 9, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1696340 on Search Texas Child Care. Data refreshed Sep 30, 2026.