Daycare RecordChild care inspection records

Primrose School of Castle Hills

1824 King Arthur Blvd, Carrollton, TX 75010 · Denton County
2 high-risk citations in last 12 months

Primrose School of Castle Hills is a licensed child care center in Carrollton, TX, licensed for up to 198 children and serving infants through school-age children. It has held its Texas license since 2004. Since October 2021, state inspectors have visited 15 times and investigated 4 reports. Inspectors recorded 10 citations, 5 of them high-risk, most often for health & medication (3 of 10). 3 citations came in the last 12 months, including 2 high-risk. Its last 5 inspections found no violations. Measured by risk-weighted citations per inspection, it is #27 of 53 centers in Carrollton and better than 45% of licensed centers statewide.

Inspection record

Better than 45%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. About typical
#27 of 53 centers in Carrollton
5High risk
3Medium High risk
2Medium risk
0Medium Low risk
0Low risk
10 citations from 15 inspections and 2 reports since Oct 1, 2021 · 3 in the last 12 months · last inspected Sep 22, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 22, 2026 · Inspection · no citationAug 24, 2026 · Inspection · no citationApr 29, 2026 · Inspection · no citationMar 25, 2026 · Inspection · no citationMar 21, 2026 · Report/investigation · citation foundFeb 25, 2026 · Inspection · no citationFeb 13, 2026 · Inspection · citation foundFeb 26, 2025 · Inspection · citation foundMar 7, 2024 · Inspection · no citationJul 12, 2023 · Inspection · no citationMay 19, 2023 · Inspection · no citationMay 5, 2023 · Inspection · no citationMay 1, 2023 · Report/investigation · citation foundApr 20, 2023 · Inspection · citation foundApr 19, 2023 · Report/investigation · citation foundMay 3, 2022 · Inspection · no citationDec 3, 2021 · Inspection · no citationNov 29, 2021 · Inspection · no citationNov 3, 2021 · Report/investigation · no citation
Citation foundNo citation

What inspectors cited most

Health & medication3
Sleep safety2
Supervision1
Building & playground safety1
Caregiver conduct1
Staff ratios1
Other standards1

Citations, newest first

HighMar 21, 2026Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
This standard was reviewed during this investigation. Based on the information provided, staff didn't properly supervise the children by making sure all children were accounted for after outdoor play resulting in a child being left unattended outside.
Correction verified Apr 29, 2026
Medium HighFeb 13, 2026InspectionHealth & medication
Infant Handwashing - Raised to Sink §746.3421(b)
A caregiver did not assist an infant with hand washing after a diaper change.
Correction verified Feb 25, 2026
HighFeb 13, 2026InspectionSleep safety
Infant May Not Sleep in a Restrictive Device §746.2426(a)(1)
A 3 month old child was observed sleeping in a bouncer during the walk-through.
Correction verified Feb 25, 2026
HighFeb 26, 2025InspectionBuilding & playground safety
Smoke Detectors Testing §746.5319
The detector checks are not being done monthly.
Correction verified Feb 27, 2025
HighMay 1, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Humiliating, Rejecting, Yelling §746.2805(5)
This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.
Correction verified Jul 12, 2023
Medium HighMay 1, 2023Found during an investigationHealth & medication
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization §746.305(a)(2)
This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.
Correction verified Jul 12, 2023
HighApr 20, 2023InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
4 caregivers did not have an eligible background.
Correction verified May 5, 2023
MediumApr 20, 2023InspectionHealth & medication
Medication No Longer Used §746.3809
Medication that has passed its expiration is kept at the operation.
Correction verified May 5, 2023
MediumApr 19, 2023Found during an investigationSleep safety
Children Not Required to Sleep - May Not Force Child to Sleep §746.2905(1)
This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.
Correction verified May 5, 2023
Medium HighSep 2, 2021Found during an investigationOther standards
Responsibilities of Caregivers - Interact positively with children §746.1203(7)
This standard was evaluated during an investigation and it was determined that a caregiver’s interactions with children have been rough and aggressive.
Correction verified Dec 3, 2021

About this center

Licensed capacity198 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJul 9, 2004
DirectorJennifer Braun
Phone9728992273
State operation #839439

Common questions

Does Primrose School of Castle Hills take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of Castle Hills’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of Castle Hills accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of Castle Hills cost?

Texas does not publish individual centers’ prices, so ask Primrose School of Castle Hills for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes Carrollton, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of Castle Hills had any serious violations?

Inspectors recorded 5 high-risk citations since 2021. The most recent was on Mar 21, 2026: “Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity.” Each one is listed in full above.

How does Primrose School of Castle Hills compare with other daycares in Carrollton?

It is #27 of 53 centers in Carrollton by risk-weighted citations per inspection, and is better than 45% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of Castle Hills last inspected?

Sep 22, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 839439 on Search Texas Child Care. Data refreshed Sep 30, 2026.