Daycare RecordChild care inspection records

Primrose School of Eldorado

3999 Eldorado Pkwy, McKinney, TX 75070 · Collin County

Primrose School of Eldorado is a licensed child care center in McKinney, TX, licensed for up to 197 children and serving infants through school-age children. It has held its Texas license since 2003. Since October 2021, state inspectors have visited 26 times and investigated 16 reports. Inspectors recorded 30 citations, 16 of them high-risk, most often for caregiver conduct (8 of 30). None of them came in the last 12 months. 17% were corrected during the inspection itself. Its last 6 inspections found no violations. Measured by risk-weighted citations per inspection, it is #70 of 77 centers in McKinney and better than 22% of licensed centers statewide.

Inspection record

Better than 22%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
#70 of 77 centers in McKinney
16High risk
6Medium High risk
6Medium risk
1Medium Low risk
1Low risk
30 citations from 26 inspections and 7 reports since Oct 1, 2021 · 0 in the last 12 months · last inspected Mar 12, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 1, 2026 · Report/investigation · no citationMar 12, 2026 · Inspection · no citationMar 6, 2026 · Inspection · no citationFeb 6, 2026 · Inspection · no citationFeb 4, 2026 · Report/investigation · no citationJul 29, 2025 · Inspection · no citationJul 22, 2025 · Inspection · no citationJul 2, 2025 · Inspection · no citationJun 30, 2025 · Report/investigation · citation foundApr 9, 2025 · Inspection · citation foundJun 14, 2024 · Inspection · no citationJun 12, 2024 · Report/investigation · citation foundMay 21, 2024 · Inspection · citation foundMay 2, 2024 · Inspection · no citationMay 1, 2024 · Report/investigation · no citationFeb 29, 2024 · Inspection · no citationFeb 20, 2024 · Report/investigation · no citationDec 13, 2023 · Inspection · no citationDec 12, 2023 · Report/investigation · citation foundNov 15, 2023 · Inspection · citation foundAug 24, 2023 · Report/investigation · citation foundJun 30, 2023 · Report/investigation · citation foundJun 22, 2023 · Inspection · citation foundJun 2, 2023 · Inspection · no citationMay 30, 2023 · Report/investigation · no citationApr 28, 2023 · Inspection · no citationMar 21, 2023 · Inspection · no citationMar 17, 2023 · Report/investigation · citation foundJan 18, 2023 · Assessment · citation foundDec 2, 2022 · Inspection · no citationNov 18, 2022 · Inspection · no citationOct 24, 2022 · Inspection · citation foundOct 21, 2022 · Report/investigation · citation foundOct 14, 2022 · Inspection · no citationOct 13, 2022 · Report/investigation · no citationSep 2, 2022 · Inspection · citation foundSep 1, 2022 · Report/investigation · citation foundJul 18, 2022 · Inspection · citation foundJul 1, 2022 · Inspection · no citationJun 30, 2022 · Report/investigation · citation foundMay 27, 2022 · Inspection · no citationMay 24, 2022 · Report/investigation · no citationDec 2, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Caregiver conduct8
Health & medication5
Building & playground safety4
Supervision3
Training & qualifications2
Other standards2
Staff ratios2
Records & paperwork2
Background checks1
Sleep safety1

Citations, newest first

HighJun 30, 2025Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
Correction verified Jul 29, 2025
HighApr 9, 2025InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
Correction verified Apr 22, 2025
Medium HighApr 9, 2025InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Orientation §746.1301(a)(1)(A)
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
Correction verified Apr 16, 2025
Medium HighApr 9, 2025InspectionOther standards
Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly §746.5537(a)(2)
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
Corrected during the visit
Medium HighApr 9, 2025InspectionBuilding & playground safety
Annual Sanitation Inspection §746.3401(a)
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
Correction verified Apr 16, 2025
MediumApr 9, 2025InspectionBuilding & playground safety
Children's Products- Annual Certification §746.4135(b)
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
Correction verified Apr 16, 2025
Medium HighJun 12, 2024Found during an investigationCaregiver conduct
Positive Methods of Discipline and Guidance - Redirecting Behavior §746.2803(4)(C)
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
Correction verified Jul 1, 2024
HighJun 12, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Corporal Punishment §746.2805(1)
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
Correction verified Jul 1, 2024
MediumMay 21, 2024InspectionHealth & medication
Children's Records - Health Statement §746.603(a)(3)
A child did not have a health statement on file.
Correction verified May 31, 2024
MediumMay 21, 2024InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
Three children did not have current immunizations on file.
Correction verified May 31, 2024
HighDec 12, 2023Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
Correction verified Jan 26, 2024
HighNov 15, 2023InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
Corrected during the visit
HighAug 24, 2023Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
HighAug 24, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
HighAug 24, 2023Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
Medium HighJun 30, 2023Found during an investigationCaregiver conduct
Positive Methods of Discipline and Guidance - Redirecting Behavior §746.2803(4)(C)
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
Correction verified Aug 24, 2023
LowJun 22, 2023InspectionHealth & medication
Children's Records - Vision and Hearing Screening §746.603(a)(6)
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
Correction verified Jul 7, 2023
HighMar 17, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
Correction verified Apr 28, 2023
Medium LowJan 18, 2023InspectionRecords & paperwork
Report Number of Employees §746.303(b)
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
Correction verified Jan 19, 2023
HighOct 24, 2022InspectionBackground checks
AP Initial background checks submitted - At the time you hire someone §745.621(a)(2)
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
Corrected during the visit
MediumOct 21, 2022Found during an investigationHealth & medication
Incident/Illness Report Form Shared with Parent §746.707
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
Correction verified Dec 2, 2022
HighOct 21, 2022Found during an investigationSupervision
Responsibilities of Caregivers - Supervision of Children §746.1203(4)
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
Correction verified Dec 2, 2022
HighSep 2, 2022InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
Correction verified Sep 2, 2022
HighSep 1, 2022Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
Correction verified Oct 4, 2022
HighSep 1, 2022Found during an investigationCaregiver conduct
Prohibited Punishments - Hitting with Hand or Instrument §746.2805(4)
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
Correction verified Oct 4, 2022
MediumJul 18, 2022InspectionBuilding & playground safety
Documentation of Drills §746.5205(4)
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
Correction verified Jul 20, 2022
MediumJul 18, 2022InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
At the time of inspection, one child did not have his most current immunization record on file for review.
Correction verified Jul 21, 2022
HighJul 18, 2022InspectionSleep safety
Infant May Not Sleep in a Restrictive Device §746.2426
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
Corrected during the visit
Medium HighJul 18, 2022InspectionTraining & qualifications
Transportation Safety Training -Director and Employee Complete 2 Hours Annually §746.1316(a)
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
Correction verified Jul 21, 2022
HighJun 30, 2022Found during an investigationCaregiver conduct
Prohibited Punishments - Hitting with Hand or Instrument §746.2805(4)
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
Corrected during the visit

About this center

Licensed capacity197 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceDec 10, 2003
DirectorLiliana Hernandez
Phone9725292091
State operation #834314

Common questions

Does Primrose School of Eldorado take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of Eldorado’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of Eldorado accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of Eldorado cost?

Texas does not publish individual centers’ prices, so ask Primrose School of Eldorado for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes McKinney, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of Eldorado had any serious violations?

Inspectors recorded 16 high-risk citations since 2021. The most recent was on Jun 30, 2025: “Prohibited Punishments - Grabbing and Pulling.” Each one is listed in full above.

How does Primrose School of Eldorado compare with other daycares in McKinney?

It is #70 of 77 centers in McKinney by risk-weighted citations per inspection, and is better than 22% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of Eldorado last inspected?

Mar 12, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 834314 on Search Texas Child Care. Data refreshed Sep 30, 2026.