Primrose School of Frisco West

According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.

A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.

The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.

A child was left without supervision in the playground area for around 2 minutes.

A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.

A Caregiver did not wash her hands after toileting children.

One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.

Two individuals providing direct care during a special skills activity did not have cleared background checks.