Daycare RecordChild care inspection records

Primrose School of Highland Village

2100 Highland Village Rd, Highland Village, TX 75077 · Denton County

Primrose School of Highland Village is a licensed child care center in Highland Village, TX, licensed for up to 176 children and serving infants through school-age children. It has held its Texas license since 2016. Since October 2021, state inspectors have visited 12 times and investigated 8 reports. Inspectors recorded 12 citations, 7 of them high-risk, most often for building & playground safety (4 of 12). 1 citation came in the last 12 months. Measured by risk-weighted citations per inspection, it is tied for #203 of 277 centers in Denton County and better than 23% of licensed centers statewide.

Inspection record

Better than 23%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #203 of 277 centers in Denton County
7High risk
4Medium High risk
1Medium risk
0Medium Low risk
0Low risk
12 citations from 12 inspections and 3 reports since Oct 1, 2021 · 1 in the last 12 months · last inspected Jun 30, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 30, 2026 · Inspection · citation foundJul 21, 2025 · Inspection · citation foundAug 5, 2024 · Inspection · citation foundJan 11, 2024 · Inspection · no citationDec 19, 2023 · Report/investigation · no citationDec 12, 2023 · Inspection · no citationDec 11, 2023 · Report/investigation · citation foundAug 22, 2023 · Inspection · no citationAug 5, 2023 · Report/investigation · no citationJul 18, 2023 · Inspection · no citationJul 14, 2023 · Report/investigation · citation foundMar 3, 2023 · Inspection · no citationFeb 24, 2023 · Inspection · no citationFeb 23, 2023 · Report/investigation · citation foundFeb 15, 2023 · Inspection · no citationFeb 11, 2023 · Report/investigation · citation foundAug 26, 2022 · Inspection · no citationApr 22, 2022 · Inspection · no citationApr 19, 2022 · Report/investigation · citation foundJan 3, 2022 · Report/investigation · citation found
Citation foundNo citation

What inspectors cited most

Building & playground safety4
Supervision4
Other standards1
Caregiver conduct1
Records & paperwork1
Health & medication1

Citations, newest first

MediumJun 30, 2026InspectionBuilding & playground safety
Children's Products- Annual Certification §746.4135(b)
The product safety recall paper was not certified annual.
Correction verified Jul 6, 2026
Medium HighJul 21, 2025InspectionBuilding & playground safety
Annual Fire Inspection - Conducted by Fire Marshal §746.5101(b)
The last fire inspection the operation had was 10/26/2023.
Correction verified Jul 31, 2025
Medium HighAug 5, 2024InspectionBuilding & playground safety
Inspect Fire Extinguishers Monthly §746.5307(a)
There was no log of the extinguishers being checked.
Correction verified Aug 13, 2024
HighAug 5, 2024InspectionBuilding & playground safety
Smoke Detectors Testing §746.5319
There was no log of the smoke detectors being checked.
Correction verified Aug 13, 2024
Medium HighAug 5, 2024InspectionOther standards
Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly §746.5537(a)(2)
There was no log of the carbon monoxide detector being checked.
Correction verified Aug 13, 2024
HighDec 11, 2023Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk.
Correction verified Jan 11, 2024
HighJul 14, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised.
Correction verified Aug 22, 2023
HighFeb 23, 2023Found during an investigationSupervision
Responsibilities of Caregivers - Supervision of Children §746.1203(4)
It was verified during and unannounced inspction that a child was left unsupervised in a classroom.
Correction verified Mar 3, 2023
HighFeb 11, 2023Found during an investigationSupervision
Responsibilities of Caregivers - Supervision of Children §746.1203(4)
It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness.
Correction verified Feb 24, 2023
HighApr 19, 2022Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner.
Correction verified Jun 1, 2022
HighApr 19, 2022Found during an investigationSupervision
Responsibilities of Caregivers- Supervision of Children §746.1203(4)
This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge.
Correction verified Jun 1, 2022
Medium HighJan 3, 2022Found during an investigationHealth & medication
Report Outbreak of Communicable Illness §746.305(a)(4)
The operation failed to report the positive COVID case in a timely manner.
Correction verified Jan 24, 2022

About this center

Licensed capacity176 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:00 AM-06:00 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJul 27, 2016
DirectorAlison Morris
Phone9723179332
State operation #1618197

Common questions

Does Primrose School of Highland Village take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of Highland Village’s hours?

7 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of Highland Village accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of Highland Village cost?

Texas does not publish individual centers’ prices, so ask Primrose School of Highland Village for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes Highland Village, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of Highland Village had any serious violations?

Inspectors recorded 7 high-risk citations since 2021. The most recent was on Aug 5, 2024: “Smoke Detectors Testing.” Each one is listed in full above.

How does Primrose School of Highland Village compare with other daycares in Denton County?

It is tied for #203 of 277 centers in Denton County by risk-weighted citations per inspection, and is better than 23% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of Highland Village last inspected?

Jun 30, 2026. Inspectors cited at least one rule during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1618197 on Search Texas Child Care. Data refreshed Sep 30, 2026.