Daycare RecordChild care inspection records

Primrose School of South Plano

1740 Custer Rd, Plano, TX 75075 · Collin County

Primrose School of South Plano is a licensed child care center in Plano, TX, licensed for up to 221 children and serving infants through school-age children. It has held its Texas license since 2015. Since October 2021, state inspectors have visited 23 times and investigated 16 reports. Inspectors recorded 10 citations, 5 of them high-risk, most often for caregiver conduct (3 of 10). 1 citation came in the last 12 months. Measured by risk-weighted citations per inspection, it is tied for #56 of 103 centers in Plano and better than 61% of licensed centers statewide.

Inspection record

Better than 61%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. About typical
Tied for #56 of 103 centers in Plano
5High risk
5Medium High risk
0Medium risk
0Medium Low risk
0Low risk
10 citations from 23 inspections and 7 reports since Oct 1, 2021 · 1 in the last 12 months · last inspected Sep 24, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 24, 2026 · Inspection · no citationJun 16, 2026 · Inspection · citation foundSep 24, 2025 · Inspection · no citationSep 17, 2025 · Report/investigation · no citationAug 12, 2025 · Inspection · no citationAug 8, 2025 · Report/investigation · no citationJul 29, 2025 · Inspection · no citationJul 28, 2025 · Report/investigation · no citationJul 23, 2025 · Inspection · no citationJan 17, 2025 · Inspection · no citationJan 7, 2025 · Report/investigation · no citationSep 17, 2024 · Inspection · no citationAug 26, 2024 · Inspection · no citationAug 22, 2024 · Report/investigation · citation foundAug 21, 2024 · Inspection · no citationJun 13, 2024 · Inspection · no citationMay 21, 2024 · Inspection · no citationMay 17, 2024 · Report/investigation · citation foundOct 9, 2023 · Inspection · no citationApr 26, 2023 · Inspection · no citationApr 17, 2023 · Report/investigation · no citationApr 14, 2023 · Inspection · no citationApr 11, 2023 · Report/investigation · citation foundFeb 17, 2023 · Inspection · no citationFeb 16, 2023 · Report/investigation · no citationJan 13, 2023 · Inspection · no citationJan 13, 2023 · Report/investigation · no citationDec 20, 2022 · Inspection · no citationDec 20, 2022 · Report/investigation · citation foundDec 17, 2022 · Report/investigation · no citationDec 9, 2022 · Report/investigation · no citationDec 9, 2022 · Inspection · no citationDec 7, 2022 · Report/investigation · citation foundNov 1, 2022 · Inspection · citation foundJun 15, 2022 · Inspection · no citationJun 13, 2022 · Report/investigation · no citationDec 20, 2021 · Inspection · no citationNov 23, 2021 · Inspection · no citationNov 19, 2021 · Report/investigation · citation found
Citation foundNo citation

What inspectors cited most

Caregiver conduct3
Building & playground safety2
Food & feeding2
Supervision1
Records & paperwork1
Health & medication1

Citations, newest first

Medium HighJun 16, 2026InspectionBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
Correction verified Jun 17, 2026
Medium HighAug 22, 2024Found during an investigationFood & feeding
Nutrition and Food Service - Must not serve identified foods to allergic child §746.3301(i)
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
Correction verified Sep 17, 2024
Medium HighMay 17, 2024Found during an investigationBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
Correction verified Jun 13, 2024
HighApr 11, 2023Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
An infant received the wrong bottle. The bottle was labeled with the child's name.
Correction verified Apr 26, 2023
HighDec 20, 2022Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
Correction verified Jan 13, 2023
HighDec 7, 2022Found during an investigationSupervision
Responsibilities of Caregivers - Supervision of Children §746.1203(4)
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
Correction verified Dec 20, 2022
Medium HighNov 1, 2022InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Three children's records did not have the emergency contact address on file.
Correction verified Nov 17, 2022
Medium HighNov 1, 2022InspectionFood & feeding
Food Allergy Emergency Plan Signed by Parents and Health Care Professional §746.3819
One child with an EPI pen did not have a food allergy emergency plan on file.
Correction verified Nov 17, 2022
HighNov 1, 2022InspectionHealth & medication
Required Immunizations §746.613(a)
Two children did not have immunization updates on file.
Correction verified Nov 17, 2022
HighNov 19, 2021Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Correction verified Dec 20, 2021

About this center

Licensed capacity221 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceAug 26, 2015
DirectorKelly Britton
Phone9724236999
State operation #1561840

Common questions

Does Primrose School of South Plano take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of South Plano’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of South Plano accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of South Plano cost?

Texas does not publish individual centers’ prices, so ask Primrose School of South Plano for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes Plano, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of South Plano had any serious violations?

Inspectors recorded 5 high-risk citations since 2021. The most recent was on Apr 11, 2023: “Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control.” Each one is listed in full above.

How does Primrose School of South Plano compare with other daycares in Plano?

It is tied for #56 of 103 centers in Plano by risk-weighted citations per inspection, and is better than 61% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of South Plano last inspected?

Sep 24, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1561840 on Search Texas Child Care. Data refreshed Sep 30, 2026.