Primrose School of West Lake Hills

During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.

The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm.

This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards.

A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.

Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.

A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.

Eight out of the ten staff files reviewed did not have proof of orientation to the center.

A caregiver did not show good judgment when she duct taped a child's shoes to his feet.

The required annual sanitation inspection was not available for review.

Current feeding instructions for four children were not available for review.

One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.

During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.

Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.

Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.

There were more than one food allergy plan that did not have the parent's signature.

The Children's Product certificates was last updated on 3-11-2020.