Daycare RecordChild care inspection records

Primrose School of West Plano

6480 W Plano Pkwy, Plano, TX 75093 · Collin County

Primrose School of West Plano is a licensed child care center in Plano, TX, licensed for up to 232 children and serving infants through school-age children. It has held its Texas license since 2012. Since October 2021, state inspectors have visited 29 times and investigated 17 reports. Inspectors recorded 13 citations, 9 of them high-risk, most often for caregiver conduct (7 of 13). None of them came in the last 12 months. 8% were corrected during the inspection itself. Its last 11 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #60 of 103 centers in Plano and better than 59% of licensed centers statewide.

Inspection record

Better than 59%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. About typical
Tied for #60 of 103 centers in Plano
9High risk
2Medium High risk
2Medium risk
0Medium Low risk
0Low risk
13 citations from 29 inspections and 5 reports since Oct 1, 2021 · 0 in the last 12 months · last inspected Sep 30, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 30, 2026 · Inspection · no citationAug 20, 2026 · Inspection · no citationAug 19, 2026 · Report/investigation · no citationJun 8, 2026 · Inspection · no citationJul 18, 2025 · Inspection · no citationJul 11, 2025 · Inspection · no citationJul 11, 2025 · Report/investigation · citation foundJun 5, 2025 · Inspection · no citationMay 27, 2025 · Inspection · no citationMay 20, 2025 · Inspection · no citationMay 19, 2025 · Report/investigation · citation foundOct 21, 2024 · Inspection · no citationOct 10, 2024 · Inspection · no citationOct 8, 2024 · Report/investigation · citation foundAug 26, 2024 · Inspection · no citationFeb 12, 2024 · Inspection · citation foundFeb 9, 2024 · Report/investigation · no citationFeb 7, 2024 · Inspection · no citationFeb 6, 2024 · Report/investigation · citation foundNov 20, 2023 · Inspection · no citationNov 17, 2023 · Report/investigation · no citationOct 12, 2023 · Inspection · no citationOct 11, 2023 · Report/investigation · no citationSep 21, 2023 · Inspection · citation foundAug 10, 2023 · Inspection · no citationAug 9, 2023 · Report/investigation · no citationAug 3, 2023 · Inspection · no citationAug 1, 2023 · Report/investigation · citation foundApr 13, 2023 · Inspection · no citationApr 11, 2023 · Report/investigation · no citationApr 4, 2023 · Inspection · no citationMar 27, 2023 · Inspection · no citationMar 24, 2023 · Report/investigation · citation foundOct 13, 2022 · Inspection · citation foundJul 29, 2022 · Inspection · no citationJul 20, 2022 · Inspection · no citationJul 20, 2022 · Report/investigation · citation foundApr 14, 2022 · Inspection · no citationApr 6, 2022 · Report/investigation · no citationJan 21, 2022 · Inspection · no citationDec 21, 2021 · Inspection · no citationDec 1, 2021 · Report/investigation · citation foundNov 10, 2021 · Inspection · citation foundOct 27, 2021 · Report/investigation · no citationOct 26, 2021 · Inspection · no citationOct 25, 2021 · Report/investigation · no citation
Citation foundNo citation

What inspectors cited most

Caregiver conduct7
Food & feeding2
Training & qualifications2
Supervision2

Citations, newest first

HighJul 11, 2025Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A breastfed infant received 2 oz. of formula belonging to another infant while in care.
Correction verified Jul 18, 2025
HighMay 19, 2025Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
This standard was found to be deficient. A caregiver demonstrated poor judgement.
Correction verified Jun 5, 2025
HighOct 8, 2024Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
This standard was found to be deficient. A child was fed the entire bottle of another child's nutrition without the caregiver being aware.
Correction verified Oct 21, 2024
HighFeb 12, 2024InspectionCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Correction verified Feb 12, 2024
HighFeb 6, 2024Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Correction verified Feb 12, 2024
MediumSep 21, 2023InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Two infants who still drink from bottles were missing updated infant feeding sheets.
Corrected during the visit
HighAug 1, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - No Harsh, Cruel or Unusual §746.2805
Correction verified Aug 10, 2023
HighMar 24, 2023Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Correction verified Apr 4, 2023
Medium HighOct 13, 2022InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Transportation Training §746.1301(7)(A)
Three drivers need updated 2 hour transportation training.
Correction verified Oct 19, 2022
HighJul 20, 2022Found during an investigationSupervision
Responsibilities of Caregivers - Supervision of Children §746.1203(4)
Correction verified Jul 29, 2022
HighDec 1, 2021Found during an investigationSupervision
Responsibilities of Caregivers- Supervision of Children §746.1203(4)
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction verified Jan 21, 2022
MediumNov 10, 2021InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
A child in the younger infant classroom did not have an updated infant feeding scheduled available for review.
Correction verified Nov 12, 2021
Medium HighNov 10, 2021InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing §746.1301(3)(A)
1 teacher did not have a CPR/First aid training for review available.
Correction verified Nov 12, 2021

About this center

Licensed capacity232 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJan 24, 2012
DirectorKelsey Richardson
Phone9724033444
State operation #1357747

Common questions

Does Primrose School of West Plano take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of West Plano’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of West Plano accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of West Plano cost?

Texas does not publish individual centers’ prices, so ask Primrose School of West Plano for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes Plano, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of West Plano had any serious violations?

Inspectors recorded 9 high-risk citations since 2021. The most recent was on Jul 11, 2025: “Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control.” Each one is listed in full above.

How does Primrose School of West Plano compare with other daycares in Plano?

It is tied for #60 of 103 centers in Plano by risk-weighted citations per inspection, and is better than 59% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of West Plano last inspected?

Sep 30, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1357747 on Search Texas Child Care. Data refreshed Sep 30, 2026.