Shepherd of the Hills Lutheran
Shepherd of the Hills Lutheran is a licensed child care center in San Antonio, TX, licensed for up to 219 children and serving infants through school-age children. It has held its Texas license since 1986. Since October 2021, state inspectors have visited 34 times and investigated 13 reports. Inspectors recorded 58 citations, 11 of them high-risk, most often for training & qualifications (13 of 58). 7 citations came in the last 12 months. 12% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #412 of 476 centers in San Antonio and better than 12% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone.
On two of the playgrounds the loose-fill was not installed to the required depth of six inches.
The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files.
Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.
Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.
Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.
Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.
Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
The operation's most recent fire inspection was completed on July 2, 2024.
The operation did not have a current gas inspection.
Required telephone numbers were not visibly posted.
Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
The Parent Notifiation Poster was not visably posted.
Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated.
Proof of one of the vehicles purchases was not available for review.
An individual required to have two hours of transportation did not have certificates available for review.
When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.
A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.
Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.
There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.
Six of the ten staff files were reviewed did not have current CPR/First aid certification.
Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.
One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.
When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials.
There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.
Two of the ten staff files did not have training certificates available for review for the most recently completed training year.
It was determined through an investigation that caregivers were using food items as a reward for good behavior.
It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care.
Outlets in Pre-K rooms were observed to be uncovered.
A television was observed to be sat on top of crate on a shelf and was not anchored.
Seven of the ten staff files did not include employment begin dates.
Two of the ten staff files did not include the employment affidavit.
Nine of the ten children's files reviewed did not include verification of receipt of the operational policies.
The ten files reviewed did not include necessary information for the listed emergency contact.
One file did not include current immunization records.
The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted.
The operational polcies/Parent handbook did not include the emergency prepardness plan.
Ten of the children's files did not include emerceny care authorization.
The ten files reviewed did not include the date of admission.
Children who are toilet learning, were sent home in soiled diapers.
Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.
In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.
Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.
A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.
Two children were reported to be sent home in soiled clothing after having a toileting accident.
After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.
Caregivers have been using yelling as a form of discipline.
After interviews, three individuals confirmed caregivers using personal devices while caring for children.
After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.
After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.
After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards.
A caregiver was heard yelling at children.
A caregiver used corporal punishment with a child.
There was not an electronic child safety alarm that was installed in the bus used to transport children.
There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.
There was a thermometer that was missing from the first aid kit located on the bus used to transport children.
There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.
There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.
About this center
Common questions
Does Shepherd of the Hills Lutheran take infants?
Yes. Texas licenses it to care for infants through school-age children.
What are Shepherd of the Hills Lutheran’s hours?
6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.
Does Shepherd of the Hills Lutheran accept child care subsidies?
Not according to its state licensing record. Ask the center directly, since participation can change.
How much does Shepherd of the Hills Lutheran cost?
Texas does not publish individual centers’ prices, so ask Shepherd of the Hills Lutheran for its current tuition. For comparison, the median full-day price at licensed centers in the Alamo area, which includes San Antonio, is $42.00 a day for infants, $40.40 a day for toddlers and $39.20 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).
Has Shepherd of the Hills Lutheran had any serious violations?
Inspectors recorded 11 high-risk citations since 2021. The most recent was on Sep 3, 2025: “Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months.” Each one is listed in full above.
How does Shepherd of the Hills Lutheran compare with other daycares in San Antonio?
It is tied for #412 of 476 centers in San Antonio by risk-weighted citations per inspection, and is better than 12% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).
When was Shepherd of the Hills Lutheran last inspected?
Sep 2, 2026. Inspectors cited at least one rule during that visit.
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Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.
To see the official record, search operation 128747 on Search Texas Child Care. Data refreshed Sep 30, 2026.