Daycare RecordChild care inspection records

Small Hands Big Hopes Academy

611 Showers Rd, Palmview, TX 78572 · Hidalgo County
1 high-risk citation in last 12 monthsAccepts child care subsidies

Small Hands Big Hopes Academy is a licensed child care center in Palmview, TX, licensed for up to 31 children and serving infants through school-age children. It has held its Texas license since 2020. Since October 2021, state inspectors have visited 16 times. Inspectors recorded 23 citations, 6 of them high-risk, most often for training & qualifications (4 of 23). 5 citations came in the last 12 months, including 1 high-risk. 9% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is #12 of 16 centers in Palmview and better than 18% of licensed centers statewide.

Inspection record

Better than 18%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
#12 of 16 centers in Palmview
6High risk
7Medium High risk
10Medium risk
0Medium Low risk
0Low risk
23 citations from 16 inspections and 0 reports since Oct 1, 2021 · 5 in the last 12 months · last inspected Sep 16, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 16, 2026 · Inspection · no citationSep 11, 2026 · Inspection · citation foundMay 26, 2026 · Inspection · no citationMay 22, 2026 · Inspection · no citationSep 29, 2025 · Inspection · citation foundNov 7, 2024 · Inspection · no citationOct 23, 2024 · Inspection · citation foundJun 17, 2024 · Inspection · citation foundOct 23, 2023 · Inspection · no citationMay 4, 2023 · Inspection · no citationApr 19, 2023 · Inspection · citation foundNov 10, 2022 · Inspection · no citationOct 24, 2022 · Inspection · citation foundDec 29, 2021 · Inspection · citation foundDec 16, 2021 · Inspection · citation foundNov 30, 2021 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Training & qualifications4
Staff ratios4
Sleep safety3
Building & playground safety3
Records & paperwork3
Other standards2
Supervision2
Health & medication2

Citations, newest first

HighSep 11, 2026InspectionSleep safety
Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible §746.2426(a)(2)
Two children under 12 months were asleep in rockers.
Correction verified Sep 16, 2026
Medium HighSep 11, 2026InspectionSleep safety
Adequate Lighting During Naptime §746.2911
Lights in the infant room were off during naptime, there was insufficient light to view the room and the children present in the room.
Correction verified Sep 16, 2026
Medium HighSep 11, 2026InspectionBuilding & playground safety
Maintenance of Building, Grounds and Equipment §746.3407
Animals dropping were observed on the ground of the playground. Note: This was corrected during inspection when provider clean up the area.
Corrected during the visit
MediumSep 11, 2026InspectionOther standards
Space Requirements for Pre-Kindergarten Age - Does Not Limit Movement §746.2603(1)
A four year old child was awake and placed on a high chair after waking from naptime.
Correction verified Sep 16, 2026
MediumSep 11, 2026InspectionTraining & qualifications
Required Personnel Records -Training Hours §746.901(6)
Three out of four staff records reviewed are missing training certificates for health and safety related topics.
Correction verified Sep 22, 2026
MediumSep 29, 2025InspectionRecords & paperwork
Required Personnel Records §746.901
Four staff files were reviewed. Two files are missing preemployment affidavit (Form 2912), one file is missing valid high school diploma and one file is missing SIDS/Shaken Baby training certificate.
Correction verified Oct 23, 2025
HighOct 23, 2024InspectionSleep safety
Infant May Not Sleep in a Restrictive Device §746.2426(a)(1)
An infant was observed asleep on a floor bouncer for an undetermined amount of time. Note: The caregiver moved the infant to a crib during the inspection.
Correction verified Nov 7, 2024
MediumJun 17, 2024InspectionTraining & qualifications
Required Records Maintained and Made Available - Personnel and Training Records §746.801(3)
The director did not have a complete training record available for review at the operation.
Correction verified Jun 18, 2024
HighApr 19, 2023InspectionSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Proper supervision was not established as there was only one caregiver in the building caring for 10 children of varying ages. The children were divided into two groups and in different rooms. The caregiver was observed in the infant room supervising 5 children and leaving 5 other children in the pre-k area unsupervised. This prevented the caregiver from having adequate physical proximity and auditory or visual awareness of each child in care.
Correction verified May 4, 2023
MediumApr 19, 2023InspectionStaff ratios
Child/Caregiver Ratio - 12 or Fewer Children §746.1701
Ratios were not met when a caregiver was caring for a total of 10 children of varying ages. The ages of the children were One infant, and Nine children between 18 months-4 years of age. According to the ratio chart when 12 or fewer children are present two caregivers were required with the group of children based on the number of children and age of children.
Correction verified May 4, 2023
HighOct 24, 2022InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
A caregiver was allowed to be present in the operation and have director contact with children in care prior to the operation receiving notice from the CBCU (Centralized Background Check Unit) regarding the person s eligibility. Note: The Person left the operation during the inspection.
Correction verified Oct 24, 2022
MediumOct 24, 2022InspectionRecords & paperwork
Required Records Maintained and Made Available - Children's Records §746.801(1)
There were no records available for review for two children in care. 3 of 5 children's immunization records reviewed were not current. Note: The records missing for the two children were brought to the center and were reviewed.
Correction verified Nov 10, 2022
MediumOct 24, 2022InspectionOther standards
Screen Time Activities - Not Used for Under Two §746.2207(a)
A group of children including a child under the age of 2 were watching television during breakfast.
Correction verified Nov 10, 2022
Medium HighOct 24, 2022InspectionHealth & medication
Children Handwashing Before Eating §746.3417(1)
A group of children of varying ages did not have their hands washed before eating the morning snack. NOTE: This was addressed during inspection and children's hands were washed.
Correction verified Nov 10, 2022
Medium HighDec 29, 2021InspectionHealth & medication
Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner §746.3505(f)
Soiled diapers were being disposed of in a trash can with no lid/cover in the infant room. Note: This was CORRECTED during the inspection as the trash can was replaced with one that had a lid.
Corrected during the visit
HighDec 16, 2021InspectionSupervision
Responsibilities of Caregivers- Supervision of Children §746.1203(4)
Proper supervision was not established as there was only one caregiver in the building caring for 11 children of varying ages. The children were divided into two groups and in different rooms. Four infants and a toddler were observed in the infant room. Four toddlers and two pre-k children were observed in the pre-k area asleep on floor mats. The caregiver was observed in the infant room leaving the children in the pre-k area unsupervised.
Correction verified Dec 29, 2021
MediumDec 16, 2021InspectionStaff ratios
Child/Caregiver Ratio - 12 or Fewer Children §746.1701
Ratios were not met when a caregiver was caring for a total of 11 children of varying ages. The ages of the children were Four infants 0-17 months old, and Seven children between 18 months-4 years of age. According to the ratio chart two caregivers were required with the group of children based on the number of children in each age category.
Correction verified Dec 29, 2021
HighNov 30, 2021InspectionBuilding & playground safety
No Blocked or Locked Doors as Exits §746.5209(c)
A designated fire exit door was blocked with children's equipment. Note: This was addressed with director and the equipment was removed.
Correction verified Dec 16, 2021
MediumNov 30, 2021InspectionRecords & paperwork
Required Personnel Records §746.901
A caregiver's record was not available for review during the inspection. 1 of 3 records reviewed was missing the caregiver's education documentation.
Correction verified Dec 16, 2021
Medium HighNov 30, 2021InspectionTraining & qualifications
Each Caregiver and the Director Must Have Current Training in pediatric CPR §746.1315(b)
A caregiver did not have current training in pediatric cardiopulmonary resuscitation (CPR).
Correction verified Dec 7, 2021
MediumNov 30, 2021InspectionStaff ratios
Written Operational Policies - Benefits §746.501(a)(18)(A)
The operational policies reviewed were missing the following information: Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities) your policies must include: (A) The benefits of physical activity and outdoor play; (B) The duration of physical activity at your operation, both indoor and outdoor; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation; (D) Each setting in which your physical activity program will take place; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physicalactivities; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.
Correction verified Dec 7, 2021
Medium HighNov 30, 2021InspectionBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
A small television in the infant room was not anchored or strapped to prevent from tipping over. A sand box in the outdoor area was not properly maintained as the sand box was filled with standing water. Note: The television was removed and stored away. The sand box containing water was emptied during the inspection.
Correction verified Dec 16, 2021
Medium HighNov 30, 2021InspectionTraining & qualifications
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. §746.1315(a)
A caregiver did not have current training in pediatric first aid with rescue breathing and choking.
Correction verified Dec 7, 2021

About this center

Licensed capacity31 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:00 AM-07:30 PM
DaysMon, Tue, Wed, Thu, Fri, Sat
Licensed sinceNov 24, 2020
DirectorAngel Moreno
Phone9565999790
State operation #1703313

Common questions

Does Small Hands Big Hopes Academy take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Small Hands Big Hopes Academy’s hours?

7 AM to 7:30 PM, Monday through Saturday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Small Hands Big Hopes Academy accept child care subsidies?

Yes, according to its state licensing record.

How much does Small Hands Big Hopes Academy cost?

Texas does not publish individual centers’ prices, so ask Small Hands Big Hopes Academy for its current tuition. For comparison, the median full-day price at licensed centers in the Lower Rio Grande Valley area, which includes Palmview, is $35.60 a day for infants, $34.40 a day for toddlers and $33.40 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Small Hands Big Hopes Academy had any serious violations?

Inspectors recorded 6 high-risk citations since 2021. The most recent was on Sep 11, 2026: “Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible.” Each one is listed in full above.

How does Small Hands Big Hopes Academy compare with other daycares in Palmview?

It is #12 of 16 centers in Palmview by risk-weighted citations per inspection, and is better than 18% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Small Hands Big Hopes Academy last inspected?

Sep 16, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1703313 on Search Texas Child Care. Data refreshed Sep 30, 2026.