Daycare RecordChild care inspection records

Western Hills Academy

524 Thunderbird Dr, El Paso, TX 79912 · El Paso County
Conditions on permit

Western Hills Academy is a licensed child care center in El Paso, TX, licensed for up to 90 children and serving infants through school-age children. It has held its Texas license since 1985. Since October 2021, state inspectors have visited 11 times and investigated 2 reports. Inspectors recorded 8 citations, 3 of them high-risk. 1 citation came in the last 12 months. Measured by risk-weighted citations per inspection, it is tied for #164 of 238 centers in El Paso and better than 44% of licensed centers statewide.

Inspection record

Better than 44%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. About typical
Tied for #164 of 238 centers in El Paso
3High risk
4Medium High risk
0Medium risk
1Medium Low risk
0Low risk
8 citations from 11 inspections and 1 reports since Oct 1, 2021 · 1 in the last 12 months · last inspected Aug 7, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 7, 2026 · Inspection · citation foundAug 8, 2025 · Inspection · no citationFeb 26, 2025 · Inspection · no citationFeb 11, 2025 · Inspection · no citationFeb 5, 2025 · Report/investigation · citation foundAug 22, 2024 · Inspection · no citationJan 17, 2024 · Assessment · citation foundDec 20, 2023 · Inspection · no citationNov 29, 2023 · Inspection · no citationNov 18, 2023 · Report/investigation · citation foundSep 22, 2023 · Inspection · citation foundDec 6, 2022 · Inspection · no citationOct 7, 2022 · Inspection · citation foundOct 14, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Other standards3
Caregiver conduct1
Records & paperwork1
Supervision1
Training & qualifications1
Building & playground safety1

Citations, newest first

Medium HighAug 7, 2026InspectionOther standards
Requirement of Gas Leak Inspection §746.5401
The operation had an expired gas inspection on file. It expired on
Correction verified Aug 26, 2026
HighFeb 5, 2025Found during an investigationCaregiver conduct
Prohibited Punishments - Corporal Punishment §746.2805(1)
A caregiver spanked a child in care. This caregiver pulled the child by the arm during a diaper change and yelled at the child.
Correction verified Feb 26, 2025
HighFeb 5, 2025Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
A child in care was spanked while in care. This is a non-routine situation that placed, or may have placed, the child at risk for injury or harm. The operation was aware of this incident and did not notify the parent of the child immediately.
Correction verified Feb 26, 2025
Medium LowJan 17, 2024InspectionRecords & paperwork
Report Number of Employees §746.303(b)
The operation did not report the number of employees no longer working in 2023.
Correction verified Jan 17, 2024
HighNov 18, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
An incident involving a child being left unattended at the operation was found to be deficient.
Correction verified Dec 20, 2023
Medium HighSep 22, 2023InspectionOther standards
Requirement of Gas Leak Inspection §746.5401
The gas leak inspection expired as of 1/25/2023.
Correction verified Oct 5, 2023
Medium HighOct 7, 2022InspectionTraining & qualifications
Training Requirements for Employees and Caregivers - 24 Annual Training §746.1301(5)(A)
Several employees are missing their required 24 hours of annual training.
Correction verified Oct 20, 2022
Medium HighOct 7, 2022InspectionBuilding & playground safety
Fire Extinguishers Serviced §746.5307(b)
The fire extinguishers at this operation expired as of September 2022.
Correction verified Oct 20, 2022

About this center

Licensed capacity90 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:30 AM-05:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceOct 23, 1985
DirectorChristel Mendoza
Phone9155846642
State operation #119560

Common questions

Does Western Hills Academy take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Western Hills Academy’s hours?

7:30 AM to 5:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Western Hills Academy accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Western Hills Academy cost?

Texas does not publish individual centers’ prices, so ask Western Hills Academy for its current tuition. For comparison, the median full-day price at licensed centers in the Borderplex area, which includes El Paso, is $31.60 a day for infants, $30.60 a day for toddlers and $29.60 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Western Hills Academy had any serious violations?

Inspectors recorded 3 high-risk citations since 2021. The most recent was on Feb 5, 2025: “Prohibited Punishments - Corporal Punishment.” Each one is listed in full above.

How does Western Hills Academy compare with other daycares in El Paso?

It is tied for #164 of 238 centers in El Paso by risk-weighted citations per inspection, and is better than 44% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Western Hills Academy last inspected?

Aug 7, 2026. Inspectors cited at least one rule during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 119560 on Search Texas Child Care. Data refreshed Sep 30, 2026.