Daycare RecordChild care inspection records

Action Day Primary Plus

5845 Allen Avenue, San Jose, CA 95123 · Santa Clara County
2 substantiated complaintsChild care center (preschool)

Action Day Primary Plus is a licensed child care center in San Jose, CA, licensed for up to 254 children and serving preschool-age children. It has held its California license since 2005. Since February 2021, state licensing staff have inspected it 4 times and investigated 7 complaints, 2 of them substantiated. The state issued 10 citations, 3 of them Type A (the most serious), most often for supervision (2 of 10). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #181 of 201 centers in San Jose and better than 6% of licensed centers statewide.

Inspection record

Better than 6%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
Tied for #181 of 201 centers in San Jose
3Type A citations
7Type B citations
4Inspections
2 of 7Complaints substantiated
10 citations from 18 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Aug 13, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 13, 2026 · Inspection · no citationAug 13, 2026 · Report/investigation · no citationJul 27, 2026 · Report/investigation · no citationJun 18, 2026 · Report/investigation · no citationMay 27, 2026 · Report/investigation · no citationJul 7, 2025 · Inspection · no citationJun 2, 2025 · Report/investigation · no citationDec 18, 2024 · Report/investigation · no citationAug 9, 2024 · Report/investigation · no citationJun 28, 2024 · Inspection · no citationJun 19, 2024 · Report/investigation · no citationMay 29, 2024 · Report/investigation · citation foundApr 24, 2024 · Report/investigation · no citationNov 8, 2023 · Report/investigation · citation foundOct 5, 2023 · Report/investigation · citation foundMar 8, 2023 · Report/investigation · citation foundJul 19, 2022 · Report/investigation · citation foundDec 14, 2021 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision2
Building & playground safety2
Training & qualifications2
Caregiver conduct1
Health & medication1
Staff ratios1
Records & paperwork1

Citations, newest first

Type AMay 29, 2024Case management visit (incident)Supervision
Care and supervision §101229(a)(1)
a child was left unattended in the K3 classroom during morning transition time on 04/29/24. This presents a potential risk to the health, safety or personal rights of children in care.
Plan of correction due May 30, 2024
Type ANov 8, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on record review and interview, there was an incident involving A-1 and a violation of child's personal rights. A-1 was let go. This poses an immediate health and safety risk to children in care.
Plan of correction due Nov 9, 2023
Type BOct 5, 2023Case management visit (other)Supervision
Care and supervision §101229(a)(1)
Based on observation, LPA observed at 9:51AM that there was one staff in the restroom with children. There were additional children outside, which staff cannot visual observe. This poses a potential health and safety risk to children in care.
Plan of correction due Oct 12, 2023
Type BMar 8, 2023Case management visit (lead testing/exceedance)Building & playground safety
Lead in drinking water §101700.3(b)(1)
Based on on observation and record reviews, water sampling report for the facility indicated that water from four outlet sites have elevated lead greater than 5.5ppb which poses a potential health and safety or personal risk to children in care.
Plan of correction due Mar 22, 2023
Type BJul 19, 2022Case management visit (other)Training & qualifications
Director qualifications and duties §101215.1(h)(2)(a)
Based on record review, Licensee did not comply with the section cited above. Staff assuming Director's role does not have proof of administration/staff relations units to complete director's qualifications, which poses a potential health and safety risk to children in care.
Plan of correction due Jul 26, 2022
Type BJul 19, 2022Case management visit (other)Health & medication
Health and Safety Code Section 1596.866 provides in part §1596.866(A)(2)
Based on record review, Licensee did not comply with the section cited above. Staff assuming Director's role does not have proof of current Pediatric First aid and CPR on File, which poses a potential health and safety risk to children in care.
Plan of correction due Jul 26, 2022
Type ADec 14, 2021InspectionStaff ratios
Teacher-child ratio §101216.3(b)(1)
Based on observation and record review, the licensee did not comply with the section cited above. LPA observed that there were 2 staff with 18 children in Room 10. Neither of them are fully qualified, which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Dec 15, 2021
Type BDec 14, 2021InspectionBuilding & playground safety
Carbon monoxide detectors §1596.954
Based on observation, the licensee did not comply with the section cited above. Facility does not have a carbon monoxide detector, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 28, 2021
Type BDec 14, 2021InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on record review, the licensee did not comply with the section cited above in. 2 staff were missing Health Scrrening and TB, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jan 31, 2022
Type BDec 14, 2021InspectionRecords & paperwork
Reporting requirements §101212(b)
Based on interview, the licensee did not comply with the section cited above. Director stated in 10/2021, but did not notify Licensing of the change. This posed a potential health, safety or personal rights risk to persons in care
Plan of correction due Dec 21, 2021

Complaint investigations

Not substantiatedAug 13, 2026Complaint investigationreceived Jul 27, 2026
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedJun 18, 2026Complaint investigationreceived Jun 11, 2026
Substantiated allegation:
Other - Staff did not ensure children had access to water while outside.
Not substantiatedMay 27, 2026Complaint investigationreceived May 21, 2026
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJun 2, 2025Complaint investigationreceived May 16, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedDec 18, 2024Complaint investigationreceived Dec 5, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedAug 9, 2024Complaint investigationreceived Jun 24, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedNov 8, 2023Complaint investigationreceived Sep 29, 2023
Substantiated allegation:
Staff handled day care child in an inappropriate manner.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity254 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceNov 7, 2005
LicenseeAction Day Nurseries & Primary Plus, INC.
AdministratorOrtencia Guzman
Phone(408) 629-6020
State facility #434408755

Other licenses at this address

Common questions

Does Action Day Primary Plus take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Action Day Primary Plus had any serious violations?

California issued 3 Type A citations since 2021, its most serious category. The most recent was on May 29, 2024, for care and supervision. Each citation is listed in full above.

Have there been complaints about Action Day Primary Plus?

California investigated 7 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Action Day Primary Plus compare with other daycares in San Jose?

It is tied for #181 of 201 centers in San Jose by weighted citations per inspection, and is better than 6% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Action Day Primary Plus last inspected?

Aug 13, 2026. No citations were issued during that visit.

How much does Action Day Primary Plus cost?

California does not publish individual centers’ prices, so ask Action Day Primary Plus for its current tuition. For comparison, the median full-time price at licensed centers in Santa Clara County, which includes San Jose, was $1,599 a month for preschoolers (about $2,020 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Action Day Primary Plus?

The licensee is Action Day Nurseries & Primary Plus, INC., and the administrator listed with the state is Ortencia Guzman.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 434408755 on the California Care Facility Search. Data refreshed Oct 2, 2026.