Daycare RecordChild care inspection records

Children's Choice - Infant

1465 East Madison Avenue, El Cajon, CA 92019 · San Diego County
7 substantiated complaintsInfant center

Children's Choice - Infant is a licensed child care center in El Cajon, CA, licensed for up to 19 children and serving infants and toddlers. It has held its California license since 2003. Since February 2021, state licensing staff have inspected it 4 times and investigated 9 complaints, 7 of them substantiated. The state issued 22 citations, 2 of them Type A (the most serious), most often for building & playground safety (6 of 22). 3 citations came in the last 12 months. Measured by weighted citations per inspection, it is #39 of 39 centers in El Cajon and has more citations per inspection than 98% of California licensed centers.

Inspection record

More citations than 98%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#39 of 39 centers in El Cajon
2Type A citations
20Type B citations
4Inspections
7 of 9Complaints substantiated
22 citations from 20 state visits since Feb 8, 2021 · 3 in the last 12 months · last inspected Jul 16, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 16, 2026 · Inspection · no citationMay 22, 2026 · Report/investigation · no citationMay 22, 2026 · Report/investigation · citation foundMay 15, 2026 · Report/investigation · no citationMay 15, 2026 · Report/investigation · citation foundSep 23, 2025 · Report/investigation · citation foundMay 6, 2025 · Inspection · citation foundMay 6, 2025 · Report/investigation · citation foundMar 25, 2025 · Report/investigation · citation foundOct 8, 2024 · Report/investigation · no citationAug 30, 2024 · Inspection · no citationAug 30, 2024 · Report/investigation · no citationJul 2, 2024 · Report/investigation · citation foundJun 15, 2023 · Inspection · citation foundAug 2, 2022 · Report/investigation · citation foundAug 2, 2022 · Report/investigation · citation foundJun 3, 2022 · Report/investigation · citation foundMay 12, 2022 · Report/investigation · citation foundMar 22, 2022 · Report/investigation · citation foundFeb 2, 2022 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Building & playground safety6
Food & feeding4
Training & qualifications3
Caregiver conduct2
Supervision2
Records & paperwork2
Other standards2
Health & medication1

Citations, newest first

Type BMay 22, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(1)
The Vice President of Operations Jenni Grawvunder states she will conduct an all staff meeting regarding the personal rights of children in care. The Vice President will send a copy of the signed meeting agenda to the department by 5/26/26. During staff interviews, it was discovered that previous staff member (F1) would yell and make inappropriate comments towards children in care. These actions constitute a failure to treat children with dignity and respect. This is a potential health, safety, and personal rights risk to children in care.
Plan of correction due May 29, 2026
Type BMay 22, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
Based on staff interviews, it was disclosed that previous staff memeber (F1) was observed calling children in care "ugly" and yelling statements like "shut up" and "be quiet". LPA determined that this is a potential health, safety, and personal rights risk to children in care.
Plan of correction due May 22, 2026
Type BMay 15, 2026Complaint investigationSupervision
Care and supervision of infants §101429(a)(1)
Based on staff interviews, it was disclosed that former staff member F1 would wear electronic ear buds and/or ear plugs on duty to muffle the sound of crying children which poses a potential health and safety risk to children in care.
Plan of correction due May 22, 2026
Type BSep 23, 2025Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
Buildings and Grounds (a)(1) The facility shall take measures to keep the center free of flies, other insects, and rodents. This requirement was not met by: 1 The Director, Jessica Williams, stated that she will create a checklist for the facility's classrooms, that requires teachers to ensure that there are no sightings of rodent droppings throughout the classroom prior to the childrens arrival. Based on observation, the LPA observed rodent droppings throughout the infant classrooms, which poses/posed a potential health, safety, or personal rights risk to children in care. 8
Plan of correction due Sep 23, 2025
Type BMay 6, 2025Complaint investigationHealth & medication
Smoking prohibition §101231(a)
Based on file review and staff interviews conducted by LPA, there was a staff member caring for children under the influence of marijuana. This poses/posed a potential health, safety or personal rights risk to the children in care.
Plan of correction due May 23, 2025
Type BMay 6, 2025InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on observation and interview, the licensee did not comply with the section above, as one infant staff did not have a tuberculosis on file and was unable to provide proof of one conducted.
Plan of correction due May 30, 2025
Type AMar 25, 2025Case management visit (deficiencies)Building & playground safety
Buildings and grounds §101238(a)(1)
Buildings and Grounds -(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement was not met by: 1 The Director stated that she will have an exterminator do an inspection and cleanup and sent proof to the Dept by 4/8/25. Based on observation LPAs observed rat droppings in the crib area which poses/posed an immediate risk of healthand safety of children in care. 8
Plan of correction due Apr 8, 2025
Type BMar 25, 2025Case management visit (deficiencies)Building & playground safety
Buildings and grounds §101238(a)
Buildings and Grounds -(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met by: 1 The Director stated she would provide proof of repairs already scheduled and a statement describing the plan for the repairs. Based on observation there is broken/rotting baseboards behind a rocking chair in the infant room which poses/posed a potential risk to children in care. 8
Plan of correction due Apr 8, 2025
Type BJul 2, 2024Complaint investigationFood & feeding
Infant food service §101427(n)
Based on investigation interviews, staff are washing infant bottles in classroom sink with dishwashing detergent but not sterilizing as required which poses/posed a potential health, safety or personal rights risk to children in care.
Plan of correction due Jul 31, 2024
Type BJul 2, 2024Complaint investigationBuilding & playground safety
Infant fixtures, furniture and equipment §101439(g)
Based on observation, LPA observed both diaper changing table vinyl cushions were torn with foam filling exposed which poses/posed a potential health, safety or personal rights risk to children in care.
Plan of correction due Jul 15, 2024
Type BJul 2, 2024Complaint investigationFood & feeding
Food service §101227(a)(19)
Based on investigation interviews, partially used prepared infant formula bottles have periodically been saved and refed/offered later in the day. Per CDC, "Throw out any infant formula that is left in the bottle after feeding your baby. The combination of infant formula and your baby’s saliva can cause bacteria to grow." By feeding left over prepared formula this poses/posed a potential health, safety or personal rights risk to children in care.
Plan of correction due Jul 4, 2024
Type BJul 2, 2024Complaint investigationFood & feeding
Infant food service §101427(i)
Based on investigation interviews, infant who can hold their own bottles should be placed in appropriate seating equipment to feed but are often placed on their backs and provided a bottle if they can support it on their own which, poses/posed a potential health, safety or personal rights risk to children in care.
Plan of correction due Jul 15, 2024
Type BJul 2, 2024Complaint investigationBuilding & playground safety
Fixtures, furniture, equipment and supplies §101239(e)
Based on observation and interviews, infant room sinks does not deliver hot which poses/posed a potential health, safety or personal rights risk to children in care.
Plan of correction due Jul 15, 2024
Type BJun 15, 2023InspectionRecords & paperwork
Infant needs and services plan §101419.2(b)(2)
Based on LPA's record review, the licensee did not comply with the section cited above in 2:5 infant files did not include the Individual Infant Sleeping Plan which poses a potential health & safety risk to persons in care.
Plan of correction due Jun 29, 2023
Type BAug 2, 2022Complaint investigationSupervision
Care and supervision of infants §101429
Based on interview and review of relevant documentation, staff had knowledge of an injury occuring to Child #1 while in care, but had not been directly observing the child when the injury occurred, which could have prevented or explained, what occurred. This is a potential risk to the health and safety of children in care.
Plan of correction due Aug 16, 2022
Type BAug 2, 2022Complaint investigationOther standards
Observation of the Child §101226.3(b)
Based on interview and review of relevant documentation, Staff #1 observed that Child #1 had an injury that needed assessment. This injury was not reported to the child's parent or recorded in the child's record. This is a potential risk to the health and safety of children in care.
Plan of correction due Aug 16, 2022
Type BAug 2, 2022Case management visit (deficiencies)Training & qualifications
Infant Care Aide Teacher Qualifications and Duties §101416.3(b)
Based on interviews, unqualified staff have been left alone without direct supervision of a fully qualified teacher, assistant director or director, on one or more occasions, during the lead teachers' lunch break while children were awake and at closing, after the lead teachers have gone home. This is a potential risk to the health and safety of children in care. 8 be done during tomorrow's staff meeting and documentation will be provided by the plan of correction date.
Plan of correction due Aug 16, 2022
Type BJun 3, 2022Complaint investigationRecords & paperwork
Reporting requirements §101212(d)(1)(E)
Based on Director statement and interviews, Facility representative did not follow covid guidelines as covid positive result of staff #1 was not reported to the Department verbally within 24 hours or in written form within 7 days, which poses a potential health and safety risk to children in care.
Plan of correction due Jun 6, 2022
Type BMay 12, 2022Case management visit (incident)Building & playground safety
Outdoor Activity Space For Infants §101438.2(d)
Based on observation, interview and review of relevant documentation, the facility was using a play climber that was not age appropriate for children under 18 months. Child #1 was 17 months at the time of the incident. This is a potential hazard to the health and safety of children in care.
Plan of correction due May 26, 2022
Type BMar 22, 2022Case management visit (deficiencies)Food & feeding
Infant food service §101427(c)
101427(c) - The infant shall be fed in accordance with the individual plan. This requirement was not met as evidence by: 1 The child is no longer enrolled. The director states going froward the needs and services plan will be followed. Based on record review and interviews, a 4 month old infant was offered water which was not included on the infants needs and services plan. This posses a potential health and safety risk for children in care. 8
Plan of correction due Mar 22, 2022
Type AFeb 2, 2022Case management visit (deficiencies)Other standards
Rule §1014303(E)
101430 3(E)- Infant Care Activities:If an infant falls asleep before being placed in a crib, staff shall move the infant to a crib as soon as possible.This requirment was not met as evidence by: 1 Infants will be placed in cribs when napping. Director will provide written plan detailing a napping procedures. It will be submitted by the
Plan of correction due Feb 3, 2022
Type BFeb 2, 2022Case management visit (deficiencies)Training & qualifications
Staff health screening and personnel requirements §101216(i)(2)
101216 (i)(2)Personnel Requirements: Request a transfer of a criminal record clearance as specified in Section 101170(f). This requirmetn was not met as evidence by: Director will associate staff to infant program and submit proof by POC date of 2/3/22. Proof will be maintained in staff file. Based on observation and record review. Staff #4 is clear but not associated the the infant program. 8
Plan of correction due Feb 3, 2022

Complaint investigations

SubstantiatedMay 22, 2026Complaint investigationreceived Feb 27, 2026
Substantiated allegations:
Staff yell at day care children
Staff make inappropriate comments towards day care children
Staff are not treating day care children with dignity
2 citations issued during this investigation, listed under Citations.
Not substantiatedMay 15, 2026Complaint investigationreceived Mar 4, 2026
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMay 15, 2026Complaint investigationreceived Feb 27, 2026
Substantiated allegations:
THIS IS AN AMENDED REPORT DELIVERED ON 05/22/26
Staff are not adequately supervising day care children
1 citation issued during this investigation, listed under Citations.
SubstantiatedSep 23, 2025Complaint investigationreceived Sep 4, 2025
Substantiated allegation:
Facility does not provide a safe environment for infants in care.
1 citation issued during this investigation, listed under Citations.
SubstantiatedMay 6, 2025Complaint investigationreceived Feb 25, 2025
Substantiated allegation:
Staff are taking care of children under the influence of marijuana.
1 citation issued during this investigation, listed under Citations.
Not substantiatedAug 30, 2024Complaint investigationreceived Jun 27, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedJul 2, 2024Complaint investigationreceived Jun 27, 2024
Substantiated allegations:
Facility is not properly sanitizing bottles
Equipment is not being maintain in a safe and/or sanitary condition
Infant food is not protected against contamination
Facility is not using proper infant feeding procedures
Facility does not have hot water
5 citations issued during this investigation, listed under Citations.
SubstantiatedAug 2, 2022Complaint investigationreceived Jun 17, 2022
Substantiated allegations:
Child sustained unexplained injury while in care
Facility did not report an unexplained injury to the child's parent
2 citations issued during this investigation, listed under Citations.
SubstantiatedJun 3, 2022Complaint investigationreceived May 27, 2022
Substantiated allegation:
Facility is not following COVID-19 protocols.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity19 children
License typeInfant center
License statusLicensed
Licensed sinceJun 23, 2003
LicenseeChildren's Choice Learning Connection, INC.
AdministratorJanel Jina
Phone(619) 442-4014
State facility #376600967

Other licenses at this address

Common questions

Does Children's Choice - Infant take infants?

Yes. It is licensed by California as an infant center.

Has Children's Choice - Infant had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Mar 25, 2025, for buildings and grounds. Each citation is listed in full above.

Have there been complaints about Children's Choice - Infant?

California investigated 9 complaints since 2021 and substantiated 7. Allegations are shown only for substantiated complaints.

How does Children's Choice - Infant compare with other daycares in El Cajon?

It is #39 of 39 centers in El Cajon by weighted citations per inspection, and has more citations per inspection than 98% of California licensed centers with enough inspection history to compare.

When was Children's Choice - Infant last inspected?

Jul 16, 2026. No citations were issued during that visit.

How much does Children's Choice - Infant cost?

California does not publish individual centers’ prices, so ask Children's Choice - Infant for its current tuition. For comparison, the median full-time price at licensed centers in San Diego County, which includes El Cajon, was $1,462 a month for infants (about $1,840 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Children's Choice - Infant?

The licensee is Children's Choice Learning Connection, INC., and the administrator listed with the state is Janel Jina.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 376600967 on the California Care Facility Search. Data refreshed Oct 2, 2026.