Daycare Record Child care inspection records

The Children's Pre-school Center · Preschool, Palo Alto

4000 Middlefield Road T-1, Palo Alto, CA 94303 · Santa Clara County
3 substantiated complaints Child care center (preschool)

The Children's Pre-school Center is a licensed child care center in Palo Alto, CA, licensed for up to 112 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 4 times and investigated 6 complaints, 3 of them substantiated. The state issued 10 citations, 5 of them Type A (the most serious), most often for caregiver conduct (4 of 10). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #56 of 56 centers in Palo Alto and has more citations per inspection than 95% of California licensed centers.

Inspection record

More citations than 95% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#56 of 56 centers in Palo Alto
5 Type A citations
5 Type B citations
4 Inspections
3 of 6 Complaints substantiated
10 citations from 17 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Apr 3, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Jul 22, 2026 · Report/investigation · no citation May 6, 2026 · Report/investigation · citation found Mar 11, 2026 · Report/investigation · no citation Aug 28, 2025 · Report/investigation · citation found Jul 30, 2025 · Report/investigation · no citation Jul 7, 2025 · Report/investigation · no citation Apr 7, 2025 · Report/investigation · no citation Apr 3, 2025 · Inspection · no citation Dec 20, 2024 · Report/investigation · citation found May 22, 2024 · Report/investigation · citation found Jan 31, 2024 · Inspection · no citation Jan 24, 2023 · Inspection · citation found Oct 24, 2022 · Report/investigation · citation found Apr 14, 2022 · Report/investigation · citation found Feb 4, 2022 · Inspection · no citation Jan 25, 2022 · Report/investigation · citation found Jan 18, 2022 · Report/investigation · citation found
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct 4
Supervision 3
Building & playground safety 1
Records & paperwork 1
Training & qualifications 1

Citations, newest first

Type B May 6, 2026 Case management visit (incident) Caregiver conduct
Personal rights §101223(a)(3)
Based on interview, the licensee did not comply with the section cited above as two (2) reported incidents involved actions punitive in nature, which poses a potential health, safety, and/or personal rights risk to persons in care.
Plan of correction due May 8, 2026
Type B Aug 28, 2025 Complaint investigation Building & playground safety
Buildings and grounds §101238(a)(1)
Based on observation and interview, the licensee did not comply with the section cited above as there were presence of pests in the facility but measures have been increased in the past month, which poses a potential health, safety, and/or personal rights risk to persons in care. 8 LPA determined the information obtained is sufficient to clear the citation. Moving forward, Director will ensure continued increased measures will be taken with the goal of keeping the facility free of pest.
Plan of correction due Sep 26, 2025
Type A Dec 20, 2024 Case management visit (incident) Supervision
Care and supervision §101229(a)(1)
Based on LPA observations and interview, the licensee did not comply with the section cited above as a child was left unsupervised in the yard, which posed an immediate threat to the health and safety of the child in care. 8 LPA shall endorse the facility the Technical Support Program (TSP), which is the non-enforcement service of Community Care Licensing to help providers.
Plan of correction due Dec 23, 2024
Type A May 22, 2024 Complaint investigation Supervision
Care and supervision §101229(a)(1)
, LPA Record Review, Unusual Incident Report (UIR) LIC 624 dated 5/17/2024, showed that on 5/9/2024 at 10am, C1 left unattended in a small room outside of C1's classroom corridor in between classroom and outdoor space for 2-3 minutes which pose an immediate risk to the health, safety or personal rights to children in care. 8 LPA shall endrorse the facility the Technical Support Program (TSP) is the non-enforcement service of Community Care Licensing to help providers, and to the local Resource and Referral (R&R).
Plan of correction due May 23, 2024
Type B May 22, 2024 Complaint investigation Records & paperwork
Reporting requirements §101212(d)(1)(2)
, LPA's Record Review, a UIR copy was email to the Regional Office email on 5/19/2024 at 3:04 pm with an lack of supervision incident that took placed on 5/9/2024 which pose an potential risk to the health, safety or personal rights to children in care. 8 LPA provided a link of https://ccld.childcarevideos.org/child-care-center-operators/child-care-reporting-requirements/ as a refererence of Child Care Reporting Requirements.
Plan of correction due May 29, 2024
Type B Jan 24, 2023 Inspection Training & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observed 5 staff members have an expired mandated dated reporter certificate. Director stated that staff members forgot that it needed to be renewed.
Plan of correction due Jan 27, 2023
Type A Oct 24, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
Based on interviews with staff and parents children are not being treated with respect which poses an immediate health, safety and personal rights risks to persons in care. 8 The plan of correction is for Director to submit a list of signatures of all staff who attended the meeting, a meeting agenda, a new handboook created for staff on acceptable ways to discipline children. These documents must be submitted to LPA via email no later than 10/31/2022 at Sabina.Dodoo@dss.ca.gov
Plan of correction due Oct 31, 2022
Type A Apr 14, 2022 Case management visit (incident) Supervision
Care and supervision §101229(a)(1)
Director terminated the teacher responsible for supervising C1. Director held a staff meeting on 4/13/2022 reviewing regulations regarding supervision of children. On 4/11/2022, a child was left unattended for a brief period before being noticed by a parent. This presents an immediate risk to the health and safety of children in care. 8 Repeat violations will result in immediate civil penalty assessment.
Plan of correction due Apr 14, 2022
Type A Jan 25, 2022 Case management visit (incident) Caregiver conduct
Personal rights §101223(a)(3)
Director produced paperwork detailing disciplinary actions taken against the teacher who acted inappropriately towards daycare children. Deficiency cleared. Director stated that facility teacher forced a child to leave a sleeping cot and used inappropriate tones of voice (described as "harsh" and "punitive") towards daycare children. This poses an immediate risk to the health and safety of children in care.
Plan of correction due Jan 25, 2022
Type B Jan 18, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(1)
a staff member (T1) handled a child in a rough manner which poses a potential health and safety risk to children in care. 8 Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Plan of correction due Jan 19, 2022

Complaint investigations

Not substantiated Jul 22, 2026 Complaint investigation received Jun 9, 2026
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated Mar 11, 2026 Complaint investigation received Feb 12, 2026
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Aug 28, 2025 Complaint investigation received Jul 23, 2025
Substantiated allegation:
One (1) allegation of Physical Plant: Staff do not keep the facility free of pests.
1 citation issued during this investigation, listed under Citations.
Substantiated May 22, 2024 Complaint investigation received May 17, 2024
Substantiated allegation:
1. Lack of Supervision - A preschool child was left without a staff supervision for 2 minutes.
2 citations issued during this investigation, listed under Citations.
Not substantiated Oct 24, 2022 Complaint investigation received Aug 25, 2022
The state did not substantiate this complaint, so its allegations are not shown.
1 citation issued during this investigation, listed under Citations.
Substantiated Jan 18, 2022 Complaint investigation received Jan 13, 2022
Substantiated allegation:
Personal Rights- Staff roughly handled child in care
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in Santa Clara County substantiated? See the county-by-county report →

About this center

Licensed capacity 112 children
License type Child care center (preschool)
License status Licensed
Licensed since Feb 19, 1997
Licensee Children's Pre-school Center, INC., The
Administrator Mayra Howard
Phone (650) 493-5770
State facility # 434400296
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does The Children's Pre-school Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has The Children's Pre-school Center had any serious violations?

California issued 5 Type A citations since 2021, its most serious category. The most recent was on Dec 20, 2024, for care and supervision. Each citation is listed in full above.

Have there been complaints about The Children's Pre-school Center?

California investigated 6 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does The Children's Pre-school Center compare with other daycares in Palo Alto?

It is #56 of 56 centers in Palo Alto by weighted citations per inspection, and has more citations per inspection than 95% of California licensed centers with enough inspection history to compare.

When was The Children's Pre-school Center last inspected?

Apr 3, 2025. No citations were issued during that visit.

How much does The Children's Pre-school Center cost?

California does not publish individual centers’ prices, so ask The Children's Pre-school Center for its current tuition. For comparison, the median full-time price at licensed centers in Santa Clara County, which includes Palo Alto, was $1,599 a month for preschoolers (about $2,020 today) in the state’s 2021 Regional Market Rate Survey.

Who runs The Children's Pre-school Center?

The licensee is Children's Pre-school Center, INC., The, and the administrator listed with the state is Mayra Howard.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 434400296 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.