Contra Costa Co. Head Start - Balboa CDC · Preschool, Richmond
Contra Costa Co. Head Start - Balboa CDC is a licensed child care center in Richmond, CA, licensed for up to 140 children and serving preschool-age children. It has held its California license since 1995. Since February 2021, state licensing staff have inspected it 3 times and investigated 4 complaints, 1 of them substantiated. The state issued 10 citations, 4 of them Type A (the most serious), most often for caregiver conduct (6 of 10). 2 citations came in the last 12 months. Measured by weighted citations per inspection, it is #32 of 33 centers in Richmond and has more citations per inspection than 96% of California licensed centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
On 07/21/2026, C1 was left unsupervised on the playground for approximately 2 minutes while the rest of the class went to their classroom which posed an potential risk to the Health, Safety or Personal Rights to children in care. 8 Site Supervisor Doss also stated they will be reviewing their procedures such as headcounts, doubling back to the playground and other areas when transitioning, and the importance of active supervison at their upcoming All Staff Meeting. Proof of the meeting via attendance sheets shall be submitted to LPA Hollinger by 08/27/2026. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $1000 per violation and $100 per day until corrected.
Based on interviews and record review, the licensee did not comply with the section cited above when C1 was left unsupervised for 1 minute which poses an potential risk to the health, safety or personal rights of children in care.
Personal Rights-The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental 1 Site Supervisor shall create a written plan of action to ensure staff will complete a refresher training on children's personal rights and children's challenging behaviors to ensure there are no further incidents. A copy of the plan shall be submitted to CCL by COB 4/11/25. abuse or other actions of a punitive nature...This requirement was not met as eviendenced by: Staff grabbed a child by the shirt (collar) which is an immediate risk to the health and safety of children in care. 8
Personal Rights-The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental 1 Site Supervisor shall create a written plan of action to ensure there are no further incidents. A copy of the plan shall be submitted to CCL by 1/8/25. abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as eviendenced by: Staff grabbed a child by the arm which is an immediate risk to the health and safety of children in care. 8 Proof that the child's parent was notified of the incident shall also be provided to CCL by 1/8/25
document review and licensee interview. This poses an immediate health and safety risk to the children in care.
document review and licensee interview. This poses a potential health and safety risk to the children in care.
document review and licensee interview. This poses an immediate health and safety risk to the children in care. Failure to correct will result in a $100.00 per day civil penalty until corrected. Repeat violations are 250.00 per violation and $100.00 per day until corrected.
(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. 1 BY
A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. 1 BY
video recordings that a staff member physically moved a child who was laying on a mat and fell to the floor. This poses an potential health and safety risk to children in care. 8 Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250.00 per violation and $100 per day until corrected.
How common are lead-in-water citations in Contra Costa County? See the county-by-county report →
Complaint investigations
Personal Rights - Facility staff did not adequately supervise day care child
How often are complaints about daycares in Contra Costa County substantiated? See the county-by-county report →
About this center
Common questions
Does Contra Costa Co. Head Start - Balboa CDC take infants?
Not under this license, which covers preschool-age children.
Has Contra Costa Co. Head Start - Balboa CDC had any serious violations?
California issued 4 Type A citations since 2021, its most serious category. The most recent was on Apr 10, 2025, for personal rights. Each citation is listed in full above.
Have there been complaints about Contra Costa Co. Head Start - Balboa CDC?
California investigated 4 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.
How does Contra Costa Co. Head Start - Balboa CDC compare with other daycares in Richmond?
It is #32 of 33 centers in Richmond by weighted citations per inspection, and has more citations per inspection than 96% of California licensed centers with enough inspection history to compare.
When was Contra Costa Co. Head Start - Balboa CDC last inspected?
Sep 11, 2026. No citations were issued during that visit.
How much does Contra Costa Co. Head Start - Balboa CDC cost?
California does not publish individual centers’ prices, so ask Contra Costa Co. Head Start - Balboa CDC for its current tuition. For comparison, the median full-time price at licensed centers in Contra Costa County, which includes Richmond, was $1,287 a month for preschoolers (about $1,620 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Contra Costa Co. Head Start - Balboa CDC?
The licensee is Contra Costa County Community Services Department, and the administrator listed with the state is Marilyn Doss.
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Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 073400249 on the California Care Facility Search. Data refreshed Oct 3, 2026.