Daycare RecordChild care inspection records

Excelsior Preschool Gold River LLC · Preschool, Gold River

2317 Gold Meadow Way, Gold River, CA 95670 · Sacramento County
1 Type A citation in last 12 months4 substantiated complaintsChild care center (preschool)

Excelsior Preschool Gold River LLC is a licensed child care center in Gold River, CA, licensed for up to 118 children and serving preschool-age children. It has held its California license since 2022. Since February 2021, state licensing staff have inspected it 2 times and investigated 6 complaints, 4 of them substantiated. The state issued 6 citations, 4 of them Type A (the most serious), most often for supervision (2 of 6). 1 citation came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is tied for #524 of 541 centers in Sacramento County and has more citations per inspection than 97% of California licensed centers.

Inspection record

More citations than 97%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #524 of 541 centers in Sacramento County
4Type A citations
2Type B citations
2Inspections
4 of 6Complaints substantiated
6 citations from 12 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Jan 7, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 25, 2026 · Report/investigation · no citationJul 9, 2026 · Report/investigation · citation foundJan 29, 2026 · Report/investigation · no citationJun 17, 2025 · Report/investigation · no citationApr 2, 2025 · Report/investigation · no citationJan 7, 2025 · Inspection · citation foundNov 26, 2024 · Report/investigation · citation foundAug 2, 2024 · Report/investigation · no citationJul 2, 2024 · Report/investigation · citation foundFeb 6, 2023 · Report/investigation · citation foundFeb 6, 2023 · Inspection · no citationApr 22, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision2
Health & medication1
Staff ratios1
Records & paperwork1
Building & playground safety1

Citations, newest first

Type AJul 9, 2026Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on interviews and a review of video footage,the licensee did not provide the level of care and supervision to meet the needs of a child resulting in unexplained injury.This poses an immediate health, safety, or personal rights risk to persons in care. 8 Also, Director posted zoning maps on the playgrounds. POC has been met.
Plan of correction due Jul 9, 2026
Type BJan 7, 2025InspectionHealth & medication
Health and Safety Code Section §1596.8595(c)(4)
Based on interview and record review, the licensee did not comply with the section cited above in 5 out of 5 sample children's files did not have LIC9224 for report dates 07/2/24 and 11/26/24, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jan 21, 2025
Type ANov 26, 2024Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
Based on interview, the facility did not comply by the section cited above by operating out of ratio on at least one occasion on 10/24/24, which poses an immediate Health, Safety, or Personal Rights risk to persons in care
Plan of correction due Nov 27, 2024
Type AJul 2, 2024Complaint investigationSupervision
Care and supervision §101229(a)(1)
based on observation, interview, and record reviews, Director(D) did not comply with the section cited above as a child was left unattended in the play yard for approximately 11 minutes. D stated that staff failed to conduct their attendance counts while transitioning from outside to inside, which poses an immediate health, safety, or personal rights risk to persons in care.
Plan of correction due Jul 3, 2024
Type BJul 2, 2024Complaint investigationRecords & paperwork
Reporting requirements §101212(f)
based on interview and record review, Director(D) did not comply with the section cited above as D did not report the incident to the child's authorized representative, which poses a potential health, safety, or personal rights risk to persons in care.
Plan of correction due Jul 16, 2024
Type AFeb 6, 2023Complaint investigationBuilding & playground safety
Buildings and grounds §101238(g)
(g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children. 1 Dicector Nancy Fugate conducted staff training on the proper use and storage of chemicals. Staff are also checking for hazards in the mornings. and evenings. Deficiency cleared as of today's visit. On 1/20/22 bleach was accessible to children 8
Plan of correction due Feb 7, 2023

Complaint investigations

SubstantiatedJul 9, 2026Complaint investigationreceived Jul 6, 2026
Substantiated allegation:
Due to lack of supervision, child recevied unexplained injury.
1 citation issued during this investigation, listed under Citations.
Not substantiatedJun 17, 2025Complaint investigationreceived Apr 29, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedApr 2, 2025Complaint investigationreceived Feb 14, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedNov 26, 2024Complaint investigationreceived Oct 23, 2024
Substantiated allegation:
Facility operating out of ratio due to lack of staff.
1 citation issued during this investigation, listed under Citations.
SubstantiatedJul 2, 2024Complaint investigationreceived Jun 24, 2024
Substantiated allegation:
Staff does not provide adequate supervision to day care children.
2 citations issued during this investigation, listed under Citations.
SubstantiatedFeb 6, 2023Complaint investigationreceived Jan 31, 2023
Substantiated allegation:
Children have access to hazardous material.
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in Sacramento County substantiated? See the county-by-county report →

About this center

Licensed capacity118 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceMay 3, 2022
LicenseeExcelsior Preschool Gold River LLC
AdministratorHeather Robertson
Phone(916) 775-8618
State facility #343624247

Other licenses at this address

Common questions

Does Excelsior Preschool Gold River LLC take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Excelsior Preschool Gold River LLC had any serious violations?

California issued 4 Type A citations since 2021, its most serious category. The most recent was on Jul 9, 2026, for care and supervision. Each citation is listed in full above.

Have there been complaints about Excelsior Preschool Gold River LLC?

California investigated 6 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.

How does Excelsior Preschool Gold River LLC compare with other daycares in Sacramento County?

It is tied for #524 of 541 centers in Sacramento County by weighted citations per inspection, and has more citations per inspection than 97% of California licensed centers with enough inspection history to compare.

When was Excelsior Preschool Gold River LLC last inspected?

Jan 7, 2025. The state issued at least one citation during that visit.

How much does Excelsior Preschool Gold River LLC cost?

California does not publish individual centers’ prices, so ask Excelsior Preschool Gold River LLC for its current tuition. For comparison, the median full-time price at licensed centers in Sacramento County, which includes Gold River, was $984 a month for preschoolers (about $1,240 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Excelsior Preschool Gold River LLC?

The licensee is Excelsior Preschool Gold River LLC, and the administrator listed with the state is Heather Robertson.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 343624247 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.