Daycare Record Child care inspection records

Happy Hearts Children's Center · Preschool, Porterville

111 N. Villa, Porterville, CA 93257 · Tulare County
1 Type A citation in last 12 months 3 substantiated complaints Child care center (preschool)

Happy Hearts Children's Center is a licensed child care center in Porterville, CA, licensed for up to 84 children and serving preschool-age children. It has held its California license since 2002. Since February 2021, state licensing staff have inspected it 4 times and investigated 3 complaints, all of them substantiated. The state issued 9 citations, 3 of them Type A (the most serious), most often for caregiver conduct (3 of 9). 2 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #21 of 21 centers in Porterville and has more citations per inspection than 92% of California licensed centers.

Inspection record

More citations than 92% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#21 of 21 centers in Porterville
3 Type A citations
6 Type B citations
4 Inspections
3 of 3 Complaints substantiated
9 citations from 14 state visits since Feb 8, 2021 · 2 in the last 12 months · last inspected Feb 10, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Sep 15, 2026 · Report/investigation · no citation Feb 10, 2026 · Inspection · citation found Dec 4, 2025 · Report/investigation · no citation Dec 4, 2025 · Report/investigation · citation found Dec 20, 2024 · Inspection · no citation Nov 14, 2024 · Report/investigation · no citation Oct 14, 2024 · Report/investigation · citation found Sep 17, 2024 · Report/investigation · no citation Mar 29, 2024 · Report/investigation · no citation Mar 13, 2024 · Inspection · citation found Mar 13, 2024 · Report/investigation · citation found Jul 11, 2022 · Report/investigation · citation found Feb 22, 2022 · Report/investigation · citation found Feb 22, 2022 · Inspection · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct 3
Supervision 2
Other standards 2
Building & playground safety 1
Records & paperwork 1

Citations, newest first

Type B Feb 10, 2026 Inspection Building & playground safety
Outdoor activity space §101238.2(e)
Based on observation, the licensee did not comply with the section cited above. LPA observed areas under slides and swings in the preschool play yard did not have enough woodchips to cushion falls. The woodchips were sparse and exposed the hard dirt under which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 24, 2026
Type A Dec 4, 2025 Case management visit (incident) Supervision
Care and supervision §101229(a)
based on observation, interviews, and records review, Staff #1 did not ensure children were at a safe distance prior to closing 1 Licensee stated she will conduct an all staff training with staff on care and supervision. Licensee will send the staff sign in sheet and training material to Community Care Licensing by 12/12/2025. the door on a child's finger causing a severe injury. Staff also did not secure the door closed after the incident, allowing children to exit to the playground without a teacher present which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Dec 12, 2025
Type A Oct 14, 2024 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
101223(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a interference with functions of 1 The Director will provide an all-staff training regarding Title 22 Regulation 101223(a)(3). This training will include viewing Community Care Licensing (CCL) video daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met when Director allowed staff to sound a loud alarm to frighten children in care as a form of punishment. 8 titled “Children’s Personal Rights in Child Care”. This video can be viewed by accessing the Departments website: ccld.childcarevideos.org. Licensee will submit a copy of training agenda and a list of attendees to the Fresno CCL office by 10/21/2024.
Plan of correction due Oct 21, 2024
Type A Mar 13, 2024 Case management visit (incident) Supervision
Care and supervision §101229(a)(1)
Director self-reporting incident. On 03/05/2024, Child 1 exited the facility through a side playground gate unsupervised. This poses an immediate risk to the health, safety, or personal rights of children in care. 8 Director is to submit a signed staff roster as evidence that ALL staff reviewed the CCL video by 03/27/2024. NCC has been scheduled for 03/29/2024 at the Fresno South Child Care Regional office.
Plan of correction due Mar 27, 2024
Type B Mar 13, 2024 Inspection Other standards
Activities and napping §101230(c)
Based on observation, the licensee did not comply with the section cited above. LPA observed one staff member supervising 29 children napping which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Mar 27, 2024
Type B Mar 13, 2024 Case management visit (incident) Other standards
Alterations to Existing Buildings or New Facilities §101237(a)
Director stating that the cement work to the playground was completed at the end of January. Director also stated that construction to the playground began on 03/05/2024. This poses a potential risk to the health, safety, or personal rights of children in care.
Plan of correction due Mar 27, 2024
Type B Jul 11, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(1)
records review conducted during complaint investigation. LPA observed video indicating staff physically placed their hand on child's wrist and leg to hold child down. This poses a potential risk to the health, safety or personal rights of children in care 1 Director will provide training to staff. Training will include social and emotional skills when caring for children with autism. Director will send copy of agenda and sign-in sheet for training by 08/11/2022.
Plan of correction due Aug 11, 2022
Type B Feb 22, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(2)
interviews, observations conducted during today’s complaint investigation. LPA observed that masks were not being worn by staff and/or children inside the center during today's complaint inspection. This poses an potential risk to the health, safety or personal rights of children in care.
Plan of correction due Feb 25, 2022
Type B Feb 22, 2022 Complaint investigation Records & paperwork
Reporting requirements §101212(d)(1)(E)
interviews and records review conducted during today’s complaint investigation. Licensee failed to notify Fresno Regional Office of outbreak of a communicable disease. This poses a potential risk to the health, safety or personal rights of children in care.
Plan of correction due Feb 25, 2022

Complaint investigations

Substantiated Oct 14, 2024 Complaint investigation received Sep 11, 2024
Substantiated allegation:
Staff is using an unusual form of punishment
1 citation issued during this investigation, listed under Citations.
Substantiated Jul 11, 2022 Complaint investigation received Jun 16, 2022
At least one allegation was substantiated. The state’s report lists which.
1 citation issued during this investigation, listed under Citations.
Substantiated Feb 22, 2022 Complaint investigation received Feb 15, 2022
Substantiated allegations:
Staff are not wearing masks
Day care children are not wearing masks
Facility had an outbreak of communicable diseases
2 citations issued during this investigation, listed under Citations.

How often are complaints about daycares in California substantiated? See the county-by-county report →

About this center

Licensed capacity 84 children
License type Child care center (preschool)
License status Licensed
Licensed since Feb 19, 2002
Licensee Holly Christine Oliveira
Administrator Holly Oliveira
Phone (559) 788-0483
State facility # 543801870
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Happy Hearts Children's Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Happy Hearts Children's Center had any serious violations?

California issued 3 Type A citations since 2021, its most serious category. The most recent was on Dec 4, 2025, for care and supervision. Each citation is listed in full above.

Have there been complaints about Happy Hearts Children's Center?

California investigated 3 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Happy Hearts Children's Center compare with other daycares in Porterville?

It is #21 of 21 centers in Porterville by weighted citations per inspection, and has more citations per inspection than 92% of California licensed centers with enough inspection history to compare.

When was Happy Hearts Children's Center last inspected?

Feb 10, 2026. The state issued at least one citation during that visit.

How much does Happy Hearts Children's Center cost?

California does not publish individual centers’ prices, so ask Happy Hearts Children's Center for its current tuition. For comparison, the median full-time price at licensed centers in Tulare County, which includes Porterville, was $750 a month for preschoolers (about $950 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Happy Hearts Children's Center?

The licensee is Holly Christine Oliveira, and the administrator listed with the state is Holly Oliveira.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 543801870 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.