Daycare RecordChild care inspection records

Heartfelt Daycare, LLC · Preschool, Hesperia

15451 Bear Valley Road, Hesperia, CA 92345 · San Bernardino County
1 substantiated complaintChild care center (preschool)

Heartfelt Daycare, LLC is a licensed child care center in Hesperia, CA, licensed for up to 24 children and serving preschool-age children. It has held its California license since 2022. Since February 2021, state licensing staff have inspected it 2 times and investigated 3 complaints, 1 of them substantiated. The state issued 2 citations, 0 of them Type A (the most serious). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #14 of 24 centers in Hesperia and has more citations per inspection than 60% of California licensed centers.

Inspection record

More citations than 60%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #14 of 24 centers in Hesperia
0Type A citations
2Type B citations
2Inspections
1 of 3Complaints substantiated
2 citations from 6 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected May 6, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)May 6, 2026 · Inspection · no citationMay 12, 2025 · Report/investigation · citation foundJan 10, 2025 · Report/investigation · no citationJul 10, 2024 · Report/investigation · no citationMay 7, 2024 · Inspection · citation foundAug 2, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Supervision1
Training & qualifications1

Citations, newest first

Type BMay 12, 2025Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on observation, interviews, and record review licensee did not ensure 1 staff was awake and supervising children during naptime which poses a potential risk to health, safety, and personal rights risk children in care.
Plan of correction due May 12, 2025
Type BMay 7, 2024InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on (interview) (record review)], the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due May 21, 2024

Complaint investigations

SubstantiatedMay 12, 2025Complaint investigationreceived Feb 24, 2025
At least one allegation was substantiated. The state’s report lists which.
1 citation issued during this investigation, listed under Citations.
Not substantiatedJan 10, 2025Complaint investigationreceived Dec 10, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJul 10, 2024Complaint investigationreceived May 9, 2024
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in San Bernardino County substantiated? See the county-by-county report →

About this center

Licensed capacity24 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceAug 16, 2022
LicenseeRashon Reyes
AdministratorKaren Mettias
Phone(909) 559-1592
State facility #367750051

Other licenses at this address

Common questions

Does Heartfelt Daycare, LLC take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Heartfelt Daycare, LLC had any serious violations?

No Type A citations since 2021. It has 2 Type B citations, listed above.

Have there been complaints about Heartfelt Daycare, LLC?

California investigated 3 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Heartfelt Daycare, LLC compare with other daycares in Hesperia?

It is tied for #14 of 24 centers in Hesperia by weighted citations per inspection, and has more citations per inspection than 60% of California licensed centers with enough inspection history to compare.

When was Heartfelt Daycare, LLC last inspected?

May 6, 2026. No citations were issued during that visit.

How much does Heartfelt Daycare, LLC cost?

California does not publish individual centers’ prices, so ask Heartfelt Daycare, LLC for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Hesperia, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Heartfelt Daycare, LLC?

The licensee is Rashon Reyes, and the administrator listed with the state is Karen Mettias.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 367750051 on the California Care Facility Search. Data refreshed Oct 3, 2026.