Daycare Record Child care inspection records

Hearts and Hands Christian Childcare & Preschool · Fremont

4111 Alder Avenue, Fremont, CA 94536 · Alameda County
1 substantiated complaint Child care center (preschool)

Hearts and Hands Christian Childcare & Preschool is a licensed child care center in Fremont, CA, licensed for up to 100 children and serving preschool-age children. It has held its California license since 2010. Since February 2021, state licensing staff have inspected it 4 times and investigated 2 complaints, 1 of them substantiated. The state issued 5 citations, 1 of them Type A (the most serious), most often for training & qualifications (3 of 5). None of them came in the last 12 months. Measured by weighted citations per inspection, it is tied for #65 of 77 centers in Fremont and has more citations per inspection than 78% of California licensed centers.

Inspection record

More citations than 78% of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #65 of 77 centers in Fremont
1 Type A citations
4 Type B citations
4 Inspections
1 of 2 Complaints substantiated
5 citations from 7 state visits since Feb 8, 2021 · none in the last 12 months · last inspected May 19, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) May 19, 2026 · Inspection · no citation Oct 29, 2025 · Report/investigation · no citation Feb 22, 2024 · Inspection · no citation Mar 17, 2023 · Inspection · citation found Jun 23, 2022 · Report/investigation · citation found May 5, 2022 · Report/investigation · no citation Apr 6, 2022 · Inspection · citation found
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications 3
Caregiver conduct 1
Food & feeding 1

Citations, newest first

Type B Mar 17, 2023 Inspection Training & qualifications
Staff health screening and personnel requirements §101216(g)(1)(g)
Based on record review, the licensee did not comply with the section cited above in that one new staff member has not completed the Health Screening report not more than one year prior or seven days after employment which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Mar 24, 2023
Type A Jun 23, 2022 Complaint investigation Caregiver conduct
Personal rights §101223(a)(2)
(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations... This was not met as evidence by:. 1 Director will notify all staff and parents that mask are required while indoors immediately. Director will prominently post Alameda County Covid-19 Health Emergency Press Release by 6/23/2022. Based on interviews, the faciity did not require staff or children to wear mask indoors during the mask mandate which poses an immediate risk to the health and safety to children in care 8 Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
Plan of correction due Jun 23, 2022
Type B Apr 6, 2022 Inspection Training & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in that only the site director has a current Mandated Reporter certificate, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 15, 2022
Type B Apr 6, 2022 Inspection Training & qualifications
Staff health screening and personnel requirements §101216(g)(2)
Based on record review, the licensee did not comply with the section cited above in that one staff member's file was missing the required Health Screen Report LIC508 which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 13, 2022
Type B Apr 6, 2022 Inspection Food & feeding
Food service §101227(a)(1)
Based on observation, the licensee did not comply with the section cited above in that there is emergency food held in large container on premises that had expired snack items which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 15, 2022

Complaint investigations

Not substantiated Oct 29, 2025 Complaint investigation received Sep 26, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated Jun 23, 2022 Complaint investigation received Jun 16, 2022
Substantiated allegation:
Personal Rights
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in Alameda County substantiated? See the county-by-county report →

About this center

Licensed capacity 100 children
License type Child care center (preschool)
License status Licensed
Licensed since Mar 2, 2010
Licensee Great Commission Assoc. Of Southern Baptist Church
Administrator Gabriella Torres
Phone (510) 792-6200
State facility # 013419480
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Does Hearts and Hands Christian Childcare & Preschool take infants?

Not under this license, which covers preschool-age children.

Has Hearts and Hands Christian Childcare & Preschool had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Jun 23, 2022, for personal rights. Each citation is listed in full above.

Have there been complaints about Hearts and Hands Christian Childcare & Preschool?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Hearts and Hands Christian Childcare & Preschool compare with other daycares in Fremont?

It is tied for #65 of 77 centers in Fremont by weighted citations per inspection, and has more citations per inspection than 78% of California licensed centers with enough inspection history to compare.

When was Hearts and Hands Christian Childcare & Preschool last inspected?

May 19, 2026. No citations were issued during that visit.

How much does Hearts and Hands Christian Childcare & Preschool cost?

California does not publish individual centers’ prices, so ask Hearts and Hands Christian Childcare & Preschool for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Fremont, was $1,547 a month for preschoolers (about $1,950 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Hearts and Hands Christian Childcare & Preschool?

The licensee is Great Commission Assoc. Of Southern Baptist Church, and the administrator listed with the state is Gabriella Torres.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 013419480 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.