Hugs Hangout · 2500 Cottonwood Drive, San Bruno
Hugs Hangout is a licensed child care center in San Bruno, CA, licensed for up to 60 children and serving preschool-age children. It has held its California license since 2023. Since February 2021, state licensing staff have inspected it 2 times and investigated 4 complaints, 2 of them substantiated. The state issued 3 citations, 0 of them Type A (the most serious), most often for caregiver conduct (2 of 3). 2 citations came in the last 12 months. Measured by weighted citations per inspection, it is #10 of 14 centers in San Bruno and has more citations per inspection than 72% of California licensed centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on the course of the investigation, interviews were conducted and the facility did not comply with section cited above which posed a potential health, safety or personal rights risk to children in care.
Personal Rights (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidencced by: 1 Director will take the following actions: 1. Conduct staff trainings periodically on developmentally appropriate ways of discplining and managing children. 2. Teachers will submit a daily observations and reflections form noting any incidents or challenges in the classroom. Based on record review and interviews conducted, it was confirmed that, at least, on one occasion, a child was made to sit seperately from the rest of the class for being disruptive at lunch time and on another occasion, child was asked to put their head down for being disruptive at circle time. 8 Director submitted a written note to LPAs with the actions taken since the complaint…
Based on observation and record review, the licensee did not comply with the section cited above by testing after 180 days of licensure. Facility tested on 02/17/2024, which poses/posed a potential health, safety or personal rights risk to persons in care.
Complaint investigations
Staff do not treat daycare children with dignity and respect.
1. Staff use inappropriate discipline
How often are complaints about daycares in San Mateo County substantiated? See the county-by-county report →
About this center
Other licenses at this address
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School-age child care center · ClosedToo few inspections to compare
Common questions
Does Hugs Hangout take infants?
Not under this license, which covers preschool-age children.
Has Hugs Hangout had any serious violations?
No Type A citations since 2021. It has 3 Type B citations, listed above.
Have there been complaints about Hugs Hangout?
California investigated 4 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.
How does Hugs Hangout compare with other daycares in San Bruno?
It is #10 of 14 centers in San Bruno by weighted citations per inspection, and has more citations per inspection than 72% of California licensed centers with enough inspection history to compare.
When was Hugs Hangout last inspected?
May 12, 2026. No citations were issued during that visit.
How much does Hugs Hangout cost?
California does not publish individual centers’ prices, so ask Hugs Hangout for its current tuition. For comparison, the median full-time price at licensed centers in San Mateo County, which includes San Bruno, was $1,619 a month for preschoolers (about $2,040 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Hugs Hangout?
The licensee is Hugs Hangout INC., and the administrator listed with the state is Pam Cohn.
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Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 414005030 on the California Care Facility Search. Data refreshed Oct 3, 2026.