Daycare RecordChild care inspection records

Kindercare Learning Center

3443 S. Nogales Street, West Covina, CA 91792 · Los Angeles County
1 substantiated complaintChild care center (preschool)

Kindercare Learning Center is a licensed child care center in West Covina, CA, licensed for up to 60 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 3 times and investigated 5 complaints, 1 of them substantiated. The state issued 5 citations, 0 of them Type A (the most serious), most often for training & qualifications (2 of 5). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #19 of 25 centers in West Covina and has more citations per inspection than 77% of California licensed centers.

Inspection record

More citations than 77%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#19 of 25 centers in West Covina
0Type A citations
5Type B citations
3Inspections
1 of 5Complaints substantiated
5 citations from 9 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Jul 13, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 13, 2026 · Inspection · citation foundJul 17, 2025 · Inspection · citation foundApr 19, 2023 · Report/investigation · citation foundJan 26, 2023 · Inspection · no citationNov 14, 2022 · Report/investigation · no citationApr 7, 2022 · Report/investigation · no citationDec 16, 2021 · Report/investigation · no citationNov 18, 2021 · Report/investigation · citation foundNov 18, 2021 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications2
Caregiver conduct2
Health & medication1

Citations, newest first

Type BJul 13, 2026InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in 1 out of 1 instances which posesses a potential risk to the health and safety of children in care.
Plan of correction due Jul 27, 2026
Type BJul 17, 2025InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care. LPA observed 2 staff are missing the Mandated Reporter Certificate
Plan of correction due Jul 25, 2025
Type BApr 19, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(1)
Based on interviews, licensee did not ensure that child in care was accorded dignity in their relationship with staff. Child #1 was allowed to kiss Staff #2 on cheek. Staff #2 was not positoned in a way suitable to appropriately prevent incident. This poses a potential risk to the health, safety, and personal rights of children in care.
Plan of correction due Apr 26, 2023
Type BNov 18, 2021Complaint investigationHealth & medication
Health-related services §101226(a)(2)
Staff #4 admitted that the incident report dated 10/27/2021 was not given to the parent during pick up. Evidence has revealed that 2 out of 16 incident reports were not signed by parent/guardian, one was signed the following day. Three of the incidents required administration of first aid by staff. This poses a potential health and safety risk to the children in care.
Plan of correction due Nov 29, 2021
Type BNov 18, 2021Complaint investigationCaregiver conduct
Personal rights §101223(3)
Evidenced have revealed that staff have told a child that the child will not get a cupcake if the child did not lay down and take a nap. This poses a potential health and safety risk to the children in care. 8 Director will submit to LPA Razo staff training agenda, sign in sheet and staff written responses/compliance plan by
Plan of correction due Nov 29, 2021

Complaint investigations

SubstantiatedApr 19, 2023Complaint investigationreceived Jan 18, 2023
Substantiated allegation:
Staff had inappropriate interactions with day care child
1 citation issued during this investigation, listed under Citations.
Not substantiatedNov 14, 2022Complaint investigationreceived Aug 17, 2022
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedApr 7, 2022Complaint investigationreceived Mar 3, 2022
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedNov 18, 2021Complaint investigationreceived Oct 21, 2021
The state did not substantiate this complaint, so its allegations are not shown.
1 citation issued during this investigation, listed under Citations.
Not substantiatedNov 18, 2021Complaint investigationreceived Oct 28, 2021
The state did not substantiate this complaint, so its allegations are not shown.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity60 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceAug 21, 1997
LicenseeKindercare Learning Centers LLC
AdministratorMargie Zarate
Phone(626) 965-9611
State facility #198003097

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children.

Has Kindercare Learning Center had any serious violations?

No Type A citations since 2021. It has 5 Type B citations, listed above.

Have there been complaints about Kindercare Learning Center?

California investigated 5 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in West Covina?

It is #19 of 25 centers in West Covina by weighted citations per inspection, and has more citations per inspection than 77% of California licensed centers with enough inspection history to compare.

When was Kindercare Learning Center last inspected?

Jul 13, 2026. The state issued at least one citation during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Los Angeles County, which includes West Covina, was $1,087 a month for preschoolers (about $1,370 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Margie Zarate.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 198003097 on the California Care Facility Search. Data refreshed Oct 2, 2026.