Daycare RecordChild care inspection records

Kindercare Learning Center

5445 Canyon Crest Drive, Riverside, CA 92507 · Riverside County
1 substantiated complaintChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Riverside, CA, licensed for up to 96 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 5 times and investigated 4 complaints, 1 of them substantiated. The state issued 5 citations, 2 of them Type A (the most serious), most often for training & qualifications (1 of 5). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #77 of 101 centers in Riverside and better than 21% of licensed centers statewide.

Inspection record

Better than 21%of 10,948 California licensed centers, comparing weighted citations per inspection. More citations than most
Tied for #77 of 101 centers in Riverside
2Type A citations
3Type B citations
5Inspections
1 of 4Complaints substantiated
5 citations from 11 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Sep 15, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 15, 2025 · Inspection · no citationAug 27, 2025 · Report/investigation · no citationMay 8, 2025 · Report/investigation · no citationSep 6, 2024 · Inspection · citation foundMay 1, 2024 · Report/investigation · no citationFeb 28, 2024 · Report/investigation · no citationDec 15, 2023 · Inspection · no citationNov 29, 2022 · Inspection · no citationJan 25, 2022 · Report/investigation · citation foundDec 7, 2021 · Report/investigation · citation foundNov 3, 2021 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications1
Health & medication1
Caregiver conduct1
Background checks1
Building & playground safety1

Citations, newest first

Type BSep 6, 2024InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on observations and records reviewed, the director did not comply with the section cited above as director did not ensure mandated reporter trainings were completed by the expiration dates for five out of six staff present which poses a potential safety risk to children in care.
Plan of correction due Oct 4, 2024
Type BSep 6, 2024InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on observations and records reviewed, the director did not comply with the section cited above as director did not ensure all required immunizations were maintained for two out of six staff present which poses a potential health risk to children in care.
Plan of correction due Oct 4, 2024
Type AJan 25, 2022Complaint investigationCaregiver conduct
Personal rights §101223(a)(1)
Based on staff and children interviews conducted the facility did not comply with the section cited above by allowing yelling to become a normal way of communication. This poses an immediate health and safety risk to children in care
Plan of correction due Jan 25, 2022
Type ADec 7, 2021Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(1)
Based on records review and observation, the Director did not comply with the section cited above in which LPA Hogue observed three staff members present and working at the facility without an Eligible Criminal Record Clearance. This poses an immediate health, safety, and personal rights risk to children in care. 8 Copy of DL/ID card to Guardian website for Staff #2 and Staff #3. Director agrees to submit LIC9163 for Staff #1 and proof of Eligible Criminal Record Clearance for Staff #2 and Staff #3. A civil penalty is being assesed.
Plan of correction due Dec 8, 2021
Type BNov 3, 2021InspectionBuilding & playground safety
Disaster and emergency plan §101174(d)
Based on LPA record review, the licensee did not comply with the section cited above with last fire drill on 05/2021 which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 3, 2021

Complaint investigations

Not substantiatedAug 27, 2025Complaint investigationreceived Aug 22, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedMay 8, 2025Complaint investigationreceived Mar 13, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedMay 1, 2024Complaint investigationreceived Feb 7, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedJan 25, 2022Complaint investigationreceived Dec 3, 2021
Substantiated allegation:
Staff yelled at day care children.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity96 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceNov 17, 1997
LicenseeKnowledge Universe, LLC
AdministratorBrandie Rubalcaba
Phone(951) 683-1626
State facility #334804332

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Jan 25, 2022, for personal rights. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 4 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Riverside?

It is tied for #77 of 101 centers in Riverside by weighted citations per inspection, and is better than 21% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Sep 15, 2025. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Riverside County, which includes Riverside, was $856 a month for preschoolers (about $1,080 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Knowledge Universe, LLC, and the administrator listed with the state is Brandie Rubalcaba.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 334804332 on the California Care Facility Search. Data refreshed Oct 2, 2026.