Daycare RecordChild care inspection records

Kindercare Learning Center

7221 Church Street, Highland, CA 92346 · San Bernardino County
2 Type A citations in last 12 months3 substantiated complaintsChild care center (preschool)

Kindercare Learning Center is a licensed child care center in Highland, CA, licensed for up to 70 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 4 times and investigated 5 complaints, 3 of them substantiated. The state issued 11 citations, 4 of them Type A (the most serious), most often for records & paperwork (4 of 11). 5 citations came in the last 12 months, including 2 Type A. Measured by weighted citations per inspection, it is #19 of 22 centers in Highland and has more citations per inspection than 95% of California licensed centers.

Inspection record

More citations than 95%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#19 of 22 centers in Highland
4Type A citations
7Type B citations
4Inspections
3 of 5Complaints substantiated
11 citations from 23 state visits since Feb 8, 2021 · 5 in the last 12 months · last inspected Apr 2, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 2, 2026 · Report/investigation · citation foundApr 2, 2026 · Inspection · no citationMar 10, 2026 · Report/investigation · citation foundFeb 27, 2026 · Report/investigation · citation foundDec 22, 2025 · Report/investigation · citation foundSep 16, 2024 · Inspection · no citationApr 18, 2024 · Report/investigation · no citationApr 9, 2024 · Report/investigation · no citationMar 20, 2024 · Report/investigation · no citationMar 13, 2024 · Report/investigation · no citationMar 13, 2024 · Report/investigation · citation foundFeb 20, 2024 · Report/investigation · no citationFeb 9, 2024 · Report/investigation · no citationJan 22, 2024 · Report/investigation · no citationDec 13, 2023 · Report/investigation · no citationOct 18, 2023 · Inspection · no citationFeb 24, 2023 · Report/investigation · citation foundFeb 24, 2023 · Report/investigation · no citationDec 14, 2022 · Inspection · citation foundDec 14, 2022 · Report/investigation · citation foundOct 26, 2022 · Report/investigation · no citationOct 13, 2022 · Report/investigation · citation foundMay 13, 2022 · Report/investigation · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Records & paperwork4
Caregiver conduct2
Training & qualifications2
Supervision1
Other standards1
Building & playground safety1

Citations, newest first

Type BSep 2, 2026Complaint investigationRecords & paperwork
Children's records §101221(a)(1)
Based on LPA observation and interview, staff admitted that on 07/17/2026, they had made a negative comment about a child, outside the child’s presence, to another individual. This poses a potentail health/safety or personal rights risk to children in care.
Plan of correction due Sep 11, 2026
Type BSep 2, 2026Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on LPA observation and interview, on 07/17/2026, staff witnessed a child in care to be alone and located on the opposite end of the playground, separated from the supervising staff at that time. This poses a potentail health/safety or personal rights risk to children in care.
Plan of correction due Sep 11, 2026
Type AMar 10, 2026Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
multiple staff pushing and pulling children, resulting in the children crying. This poses an immediate risk to the health and safety of children in care.
Plan of correction due Mar 11, 2026
Type BFeb 27, 2026Case management visit (other)Training & qualifications
Mandated reporter training §1596.8662(b)(1)
S1's MRT was expired. This poses/posed a potential threat to the health & safety of kids.
Plan of correction due Mar 6, 2026
Type ADec 22, 2025Case management visit (deficiencies)Other standards
Activities and napping §101230(c)
Based on observation and interview, the licensee did not comply with the section cited above as LPAs observed one staff with 15 daycare children, one of which was awake, which poses an immediate health, safety or personal rights risk to persons in care. 8 Licensee agrees to submit proof of the Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the
Plan of correction due Dec 23, 2025
Type AMar 13, 2024Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)(1)
101212 (d) (1) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a 1 Director will review reporting requirement regulations and develop a plan for future actions. Send LPA a written plan via email to maintain requirements steven.montoya@dss.ca.gov. written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. Director did not meet this requirement. This requirement was not met, which is a Type B violation. 8
Plan of correction due Mar 18, 2024
Type BFeb 24, 2023Case management visit (lead testing/exceedance)Building & playground safety
Lead testing of drinking water §1597.16(a)(1)
Director agrees to have the facility tested by the
Plan of correction due Mar 10, 2023
Type ADec 14, 2022Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interviews and record review, on 09/23/22 a ball cart fell on a child’s foot in the presence of staff and the child sustained a fractured foot, which poses an immediate Health, Safety, or Personal Rights risk to children in care.
Plan of correction due Dec 15, 2022
Type BDec 14, 2022Complaint investigationRecords & paperwork
Reporting requirements §101212(f)
Based on interviews and record review, on 09/23/22 a ball cart fell on a child’s foot in the presence of staff and the child sustained a fractured foot, authorized representative was not notified until 09/26/22, which poses a potential Health, Safety, or Personal Rights risk to children in care.
Plan of correction due Jan 13, 2023
Type BDec 14, 2022InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in four out of five persons which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jan 13, 2023
Type BOct 13, 2022Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)
Based on record review and Directors admission, an unusual incident report for an incident that occured on 9/23/22 was not reported to CCL, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 20, 2022

Complaint investigations

SubstantiatedSep 2, 2026Complaint investigationreceived Jul 21, 2026
At least one allegation was substantiated. The state’s report lists which.
2 citations issued during this investigation, listed under Citations.
SubstantiatedMar 10, 2026Complaint investigationreceived Dec 16, 2025
Substantiated allegation:
Staff handled children in care in a rough manner
1 citation issued during this investigation, listed under Citations.
Not substantiatedMar 13, 2024Complaint investigationreceived Feb 8, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedFeb 24, 2023Complaint investigationreceived Dec 8, 2022
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedDec 14, 2022Complaint investigationreceived Oct 7, 2022
Substantiated allegations:
Personal Rights - Daycare child sustained a fracture while in care
Reporting Requirements - Facility did not notify child's authorized representative of injury while in care
2 citations issued during this investigation, listed under Citations.

About this center

Licensed capacity70 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceNov 12, 1997
LicenseeKnowledge Universe, LLC
AdministratorChrista Martinez
Phone(909) 862-0967
State facility #364804286

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center had any serious violations?

California issued 4 Type A citations since 2021, its most serious category. The most recent was on Mar 10, 2026, for personal rights. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 5 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Highland?

It is #19 of 22 centers in Highland by weighted citations per inspection, and has more citations per inspection than 95% of California licensed centers with enough inspection history to compare.

When was Kindercare Learning Center last inspected?

Apr 2, 2026. No citations were issued during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Highland, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Knowledge Universe, LLC, and the administrator listed with the state is Christa Martinez.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364804286 on the California Care Facility Search. Data refreshed Oct 2, 2026.