Daycare RecordChild care inspection records

Kindercare Learning Center

7221 Church Street, Highland, CA 92346 · San Bernardino County
2 Type A citations in last 12 monthsInfant center

Kindercare Learning Center is a licensed child care center in Highland, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 3 times and investigated 1 complaint, 0 of them substantiated. The state issued 10 citations, 3 of them Type A (the most serious), most often for staff ratios (2 of 10). 7 citations came in the last 12 months, including 2 Type A. Measured by weighted citations per inspection, it is #20 of 22 centers in Highland and better than 4% of licensed centers statewide.

Inspection record

Better than 4%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
#20 of 22 centers in Highland
3Type A citations
7Type B citations
3Inspections
0 of 1Complaints substantiated
10 citations from 6 state visits since Feb 8, 2021 · 7 in the last 12 months · last inspected Apr 2, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 30, 2026 · Report/investigation · no citationJun 30, 2026 · Report/investigation · citation foundApr 2, 2026 · Inspection · citation foundSep 16, 2024 · Inspection · citation foundOct 4, 2023 · Inspection · no citationOct 13, 2022 · Report/investigation · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Staff ratios2
Health & medication2
Training & qualifications1
Records & paperwork1
Caregiver conduct1
Sleep safety1
Other standards1
Background checks1

Citations, newest first

Type AJun 30, 2026Case management visit (deficiencies)Staff ratios
Staff-infant ratio §101416.5(b)
Based on observation and interview, on 05/29/2026, a confirmed incident occurred resulting in two teachers aids supervising 9 infants without direct supervision from a qualified teacher. This is an immediate health safety and personal rights risk to children in care. 8 Licensee agrees to submit a written plan of action on how compliance will be maintained with the cited regulation. Licensee agrees to submit proof of the Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the
Plan of correction due Jul 1, 2026
Type BJun 30, 2026Case management visit (deficiencies)Training & qualifications
Infant care teacher qualifications §101416.2(f)
Based on observation and interview, on 05/29/2026, a confirrmed incident occurred resuting in two teachers aids supervising 9 infants without direct supervision from a qualified teacher. This poses a potential health safety and personal rights risk to children in care. 8 Training must be conducted by either District Area Manager or approved trainer/facilitator designated by Kindercare. Meeting agenda and staff signatures in receipt of this training shall be submitted to Licensing no later than the stated POC date of 07/14/2026.
Plan of correction due Jul 14, 2026
Type BJun 30, 2026Case management visit (deficiencies)Records & paperwork
Reporting requirements §101212(d)
Based on observation and interview, on 05/29/2026, a confirmed incident occurred resulting in lack of appropriate supervision and staff/child ratios. This was not reported to licensing when it occurred. This poses a potential health safety and personal rights risk to children in care. 8 Training must be conducted by either District Area Manager or approved trainer/facilitator designated by Kindercare. Meeting agenda and staff signatures in receipt of this training shall be submitted to Licensing no later than the stated POC date of 07/14/2026.
Plan of correction due Jul 14, 2026
Type BJun 30, 2026Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Based on observation and interview, on 06/10/2026 LPA observed and recorded information that napping cots were provided and utilized in the toddler room for infants under the age of 1 year. This poses a potential health, safety or personal rights risk to children in care. 8 Training must be conducted by either District Area Manager or approved trainer/facilitator designated by Kindercare. Meeting agenda and staff signatures in receipt of this training shall be submitted to Licensing no later than the stated POC date of 07/14/2026.
Plan of correction due Jul 14, 2026
Type BJun 30, 2026Case management visit (deficiencies)Sleep safety
Infant sleeping equipment §101439.1(b)
Based on observation and interview, on 06/10/2026 LPA observed and recorded information that napping cots were provided and utilized in the toddler room for infants under the age of 1 year. This poses a potential health, safety or personal rights risk to children in care. 8 Training must be conducted by either District Area Manager or approved trainer/facilitator designated by Kindercare. Meeting agenda and staff signatures in receipt of this training shall be submitted to Licensing no later than the stated POC date of 07/14/2026.
Plan of correction due Jul 14, 2026
Type BJun 30, 2026Case management visit (deficiencies)Other standards
Waivers and Exceptions for Program Flexibility §101175(b)(1)
Based on observation and interview, on 06/10/2026, the toddler room was not operating by approved waiver guidelines by allowing infants under age 1 to nap on cots in the toddler room's activity space. This poses an potential health safety and personal rights risk to children in care. 8 Training must be conducted by either District Area Manager or approved trainer/facilitator designated by Kindercare. Meeting agenda and staff signatures in receipt of this training shall be submitted to Licensing no later than the stated POC date of 07/14/2026.
Plan of correction due Jul 14, 2026
Type AApr 2, 2026InspectionStaff ratios
Staff-infant ratio §101416.5(b)
Based on observation and interview, the licensee did not comply with the section cited above. LPA observed one staff member supervising 5 infants. The facility was unable to immediately resolve the infant/teacher ratio due to staffing limitations around 9:00am. Additional staffing arrived around 10:00am, restoring the ratios. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Apr 3, 2026
Type BSep 16, 2024InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on LPA’s observation and Staff records reviewed, the licensee did not comply with the section cited above, Staff 4 did not have proof of MMR and Tdap vaccine on file, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 16, 2024
Type BSep 16, 2024InspectionHealth & medication
Children's immunizations §101220.1(g)
Based on LPA’s observation and Infant records reviewed, the licensee did not comply with the section cited above, Child 3 did not have proof of immunizations on file, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 16, 2024
Type AOct 13, 2022Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(2)
Based on LPA observation and record review, S1 was working in the infant classroom without being associated to the facility, which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Oct 14, 2022

Complaint investigations

Not substantiatedJun 30, 2026Complaint investigationreceived May 30, 2026
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity24 children
License typeInfant center
License statusLicensed
Licensed sinceNov 12, 1997
LicenseeKnowledge Universe, LLC
AdministratorChrista Martinez
Phone(909) 862-0967
State facility #364804288

Other licenses at this address

Common questions

Does Kindercare Learning Center take infants?

Yes. It is licensed by California as an infant center.

Has Kindercare Learning Center had any serious violations?

California issued 3 Type A citations since 2021, its most serious category. The most recent was on Jun 30, 2026, for staff-infant ratio. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center?

California investigated 1 complaint since 2021 and substantiated 0. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center compare with other daycares in Highland?

It is #20 of 22 centers in Highland by weighted citations per inspection, and is better than 4% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Kindercare Learning Center last inspected?

Apr 2, 2026. The state issued at least one citation during that visit.

How much does Kindercare Learning Center cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Highland, was $1,250 a month for infants (about $1,580 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center?

The licensee is Knowledge Universe, LLC, and the administrator listed with the state is Christa Martinez.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364804288 on the California Care Facility Search. Data refreshed Oct 2, 2026.