Kindercare Learning Center
Kindercare Learning Center is a licensed child care center in Benicia, CA, licensed for up to 72 children and serving preschool-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 4 times and investigated 11 complaints, 7 of them substantiated. The state issued 14 citations, 4 of them Type A (the most serious), most often for supervision (4 of 14). 7 citations came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #10 of 10 centers in Benicia and better than 3% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on record review and interview, the facility did not request guidance from Individual Education Services for child 13's behavior until 5/15/26 which resulted in multiple incidents of C13 injuring other children without an established behavior plan to improve or manage the behavior.
Based on staff interview and review of facility policy, the facility is required to provide an Incident/Accident Report by pick up to the parents of any child who was injured. On 4/3/26, an Incident/Accident report was not given to the parent of a child at the end of the day of the incident which poses a potential risk to the health, safety, or personal rights of children in care.
Based on AD, S2, S8-S9 interviews, 2 staff handled 2 different children in a rough manner which poses a potential health, safety or personal rights risk to persons in care.
Based on CD and S4 interviews that stated care and supervision is being provided for school age children in the preschool classroom at morning drop off until being bused to school which poses a potential health, safety or personal rights risk to persons in care.
Based on LPA observations of cots being too close together, AD & S9 interview, S1 sets cots out while children are outside playing before lunch and S3 & S4 stated they set cots up before children go outside which poses a potential health, safety or personal rights risk to persons in care.
Based on the facility's self reported UIR, S2-S3 interviews, S2, S3 & S5 written statements and documents received a child was left without supervision in the facility hallway during a transition from one preschool classroom to another for approximately 1-5 minutes. This poses an immediate health and safety risk to children in care.
Based on interviews and observations from CD & LPAs, feces was not cleaned or sanatized from a toilet seat from 12/3/25 to 12/8/25, which poses a potential health, safety or personal rights risk to persons in care.
Based on interviews from CD, AD & Staff, an incident occurred when a rodent fell from a ceiling tile after being caught in a trap with no daycare children present, which poses a potential health, safety or personal rights risk to persons in care.
Based on an interviews, Direcor did not notify and submit a UIR to CCL. This posed a potential health, safety and/or personal rights risk to children in care.
Based on interviews, and observations, evidence shows that a child was in the restroom alone and without staff supervision. This poses a potential health, safety and/or personal rights risk to the children in care.
On 10/25/2024, C1 left the premises for roughly 1-2 minutes resulting in an absence of supervision, which poses an immediate Health and Safety risk to children in care. D1 stated and LPA observed facility installed a gate in the hallway near the front door on 11/6/24. D1 will email LPA proof of door alarm, front door locking mechanism and Active Supervision attenance sheets by 11/27/24 to email selena.mariani@dss.ca.gov
Based on the Unusual Incident Report submitted by the facility on 5/17/2023, reporting that Child 1 was without supervision of a teacher in the outside playground for at least 8 minutes. This poses an immediate health and safety risk to the children in care. 8 Director submitted dated sign in training log from training conducted on 5/23/23 that shows 20 out of 22 staff attended training.
On UIR of 07/12/2022, S2 and S3 did not observe that C1 wondered away from the playground and attempted to run inside the classroom. This presents a potential threat to the health and safety of children in care. 8 Notes of the staff meeting will be emailed to LPA Trinh by 09/21/2022. mary.trinh@dss.ca.gov
(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1) Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. Director will always email to CCL UIR's and not through post office mail. CCL email is: cclrpregionalofficegeneral@dss.ca .gov UIR occurred on 07/12/2022 and UIR was received to CCL on 08/03/2022. This poses a potential safety to the children in care,
Complaint investigations
Staff do not ensure that facility is clean and sanitary.
Licensee does not ensure that facility is free from pests
Staff left day care child unattended in the restroom.
About this center
Other licenses at this address
Common questions
Does Kindercare Learning Center take infants?
Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).
Has Kindercare Learning Center had any serious violations?
California issued 4 Type A citations since 2021, its most serious category. The most recent was on Jan 9, 2026, for care and supervision. Each citation is listed in full above.
Have there been complaints about Kindercare Learning Center?
California investigated 11 complaints since 2021 and substantiated 7. Allegations are shown only for substantiated complaints.
How does Kindercare Learning Center compare with other daycares in Benicia?
It is #10 of 10 centers in Benicia by weighted citations per inspection, and is better than 3% of licensed centers statewide (out of 10,948 California centers with enough inspection history).
When was Kindercare Learning Center last inspected?
Dec 8, 2025. No citations were issued during that visit.
How much does Kindercare Learning Center cost?
California does not publish individual centers’ prices, so ask Kindercare Learning Center for its current tuition. For comparison, the median full-time price at licensed centers in Solano County, which includes Benicia, was $1,003 a month for preschoolers (about $1,270 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Kindercare Learning Center?
The licensee is Kindercare Learning Center, LLC, and the administrator listed with the state is Michelle Palacios.
Licensed centers nearby
1101 Rose Drive, Benicia · under 0.1 mi away · 48 spotsAbout typicalKindercare Learning Center
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650 Hastings Drive, Benicia · 1.1 mi away · 43 spotsToo few inspections to compareHappy Hearts Preschool, INC.
1175 Church Street, Benica · 1.4 mi away · 35 spotsAbout typicalBenicia USD - Matthew Turner Preschool
540 Rose Drive, Benicia · 1.8 mi away · 24 spotsToo few inspections to compare
Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 483001825 on the California Care Facility Search. Data refreshed Oct 2, 2026.