Daycare RecordChild care inspection records

KinderCare Learning Center - Francisco (Inf)

2220 Francisco Dr., El Dorado Hills, CA 95762 · El Dorado County
2 substantiated complaintsInfant center

KinderCare Learning Center - Francisco (Inf) is a licensed child care center in El Dorado Hills, CA, licensed for up to 40 children and serving infants and toddlers. It has held its California license since 2001. Since February 2021, state licensing staff have inspected it 4 times and investigated 4 complaints, 2 of them substantiated. The state issued 8 citations, 5 of them Type A (the most serious), most often for training & qualifications (2 of 8). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #16 of 17 centers in El Dorado Hills and has more citations per inspection than 94% of California licensed centers.

Inspection record

More citations than 94%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#16 of 17 centers in El Dorado Hills
5Type A citations
3Type B citations
4Inspections
2 of 4Complaints substantiated
8 citations from 12 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Jan 12, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jan 12, 2026 · Inspection · citation foundNov 20, 2025 · Report/investigation · no citationFeb 18, 2025 · Report/investigation · citation foundOct 1, 2024 · Inspection · no citationJul 18, 2024 · Report/investigation · no citationSep 19, 2023 · Report/investigation · citation foundSep 19, 2023 · Inspection · no citationJun 30, 2023 · Report/investigation · citation foundMar 17, 2023 · Report/investigation · no citationMar 10, 2023 · Report/investigation · citation foundOct 11, 2022 · Report/investigation · no citationOct 11, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications2
Caregiver conduct2
Records & paperwork2
Staff ratios2

Citations, newest first

Type BJan 12, 2026InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(f)
Based on observation record review, the licensee did not comply with the section cited above due the trainings not have the EMSA approved stickers which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 12, 2026
Type AFeb 18, 2025Case management visit (incident)Caregiver conduct
Personal rights §101223(a)(2)
" 1 Director will conduct a staff meeting to retrain on the topics of personal rights and proper handling techniques. Director will submit training material to LPA Marx by
Plan of correction due Feb 19, 2025
Type BFeb 18, 2025Case management visit (incident)Records & paperwork
Reporting requirements §101212(d)(1)(B)
Based on record review, the licensee did not ensure the above requirement was met, by not reporting the incident to SAC RO or LPA by the next working day after a child sustained an injury in care that required medical treatment.
Plan of correction due Feb 25, 2025
Type ASep 19, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Director stated that he will add signs on the doors to remind staff and parents to open the door with caution. Director will submit pictures of the signs on the doors to LPA Marx by
Plan of correction due Sep 20, 2023
Type AJun 30, 2023Case management visit (deficiencies)Training & qualifications
Infant care teacher qualifications §101416.2(e)
Director will submit to LPA Marx a break and lunch schedule showing qualified staff in the classroom at all times, by
Plan of correction due Jul 3, 2023
Type BJun 30, 2023Case management visit (deficiencies)Records & paperwork
Children's records §101221(a)
Director will submit the completed children's file to LPA Marx by
Plan of correction due Jul 14, 2023
Type AMar 10, 2023Complaint investigationStaff ratios
Staff-infant ratio §101416.5(b)
Based on observation, this requirement was not met by having six infants with one teacher.
Plan of correction due Mar 13, 2023
Type AMar 10, 2023Complaint investigationStaff ratios
Capacity limits §101161
Based on record review and interview this requirement was not met by having a two year old in an infant classroom.
Plan of correction due Mar 13, 2023

Complaint investigations

Not substantiatedJul 18, 2024Complaint investigationreceived May 9, 2024
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedSep 19, 2023Complaint investigationreceived Aug 28, 2023
Substantiated allegation:
Infant sustained multiple bruises while in care
1 citation issued during this investigation, listed under Citations.
SubstantiatedMar 10, 2023Complaint investigationreceived Jan 17, 2023
Substantiated allegations:
ratio-Staff are operating out of ratio
conditions of license-Staff are commingling day care children
2 citations issued during this investigation, listed under Citations.
Not substantiatedOct 11, 2022Complaint investigationreceived Oct 6, 2022
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in California substantiated? See the county-by-county report →

About this center

Licensed capacity40 children
License typeInfant center
License statusLicensed
Licensed sinceOct 19, 2001
LicenseeKnowledge Universe Education LLC
AdministratorMelissa Schmierer
Phone(916) 941-0358
State facility #093606935

Other licenses at this address

Common questions

Does KinderCare Learning Center - Francisco (Inf) take infants?

Yes. It is licensed by California as an infant center.

Has KinderCare Learning Center - Francisco (Inf) had any serious violations?

California issued 5 Type A citations since 2021, its most serious category. The most recent was on Feb 18, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about KinderCare Learning Center - Francisco (Inf)?

California investigated 4 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does KinderCare Learning Center - Francisco (Inf) compare with other daycares in El Dorado Hills?

It is #16 of 17 centers in El Dorado Hills by weighted citations per inspection, and has more citations per inspection than 94% of California licensed centers with enough inspection history to compare.

When was KinderCare Learning Center - Francisco (Inf) last inspected?

Jan 12, 2026. The state issued at least one citation during that visit.

How much does KinderCare Learning Center - Francisco (Inf) cost?

California does not publish individual centers’ prices, so ask KinderCare Learning Center - Francisco (Inf) for its current tuition. For comparison, the median full-time price at licensed centers in El Dorado County, which includes El Dorado Hills, was $1,400 a month for infants (about $1,770 today) in the state’s 2021 Regional Market Rate Survey.

Who runs KinderCare Learning Center - Francisco (Inf)?

The licensee is Knowledge Universe Education LLC, and the administrator listed with the state is Melissa Schmierer.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 093606935 on the California Care Facility Search. Data refreshed Oct 3, 2026.