Daycare RecordChild care inspection records

Kindercare Learning Center - Francisco (Ps)

2220 Francisco Dr., El Dorado Hills, CA 95762 · El Dorado County
3 substantiated complaintsChild care center (preschool)

Kindercare Learning Center - Francisco (Ps) is a licensed child care center in El Dorado Hills, CA, licensed for up to 96 children and serving preschool-age children. It has held its California license since 2001. Since February 2021, state licensing staff have inspected it 4 times and investigated 3 complaints, 3 of them substantiated. The state issued 5 citations, 2 of them Type A (the most serious), most often for staff ratios (2 of 5). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is #15 of 17 centers in El Dorado Hills and has more citations per inspection than 84% of California licensed centers.

Inspection record

More citations than 84%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#15 of 17 centers in El Dorado Hills
2Type A citations
3Type B citations
4Inspections
3 of 3Complaints substantiated
5 citations from 10 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Jan 12, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jan 12, 2026 · Inspection · citation foundNov 20, 2025 · Report/investigation · no citationMay 2, 2025 · Report/investigation · no citationOct 1, 2024 · Inspection · no citationSep 19, 2023 · Inspection · no citationMay 3, 2023 · Report/investigation · citation foundMar 17, 2023 · Report/investigation · no citationMar 10, 2023 · Report/investigation · citation foundNov 21, 2022 · Report/investigation · citation foundOct 11, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Staff ratios2
Training & qualifications1
Building & playground safety1
Supervision1

Citations, newest first

Type BJan 12, 2026InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(f)
Based on record review the licensee did not comply with the section cited above due the trainings not have the EMSA approved stickers which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Feb 12, 2026
Type BMay 3, 2023Complaint investigationBuilding & playground safety
Outdoor activity space §101238.2(d)(2)
(1) In a safe condition for the activities planned.(2) Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. Director stated he has put in a work order to have the ground leveled and resurfaced and that area of the yard is not being utilized until the changes have been made to free the space of hazards. This requirement is not evidenced by: Based on observation, interview, and record review the facility did not meet this requirement by having hazards of holes and uneven ground in the outdoor activity space 8
Plan of correction due Jun 3, 2023
Type AMar 10, 2023Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
Based on observation this requirement was not met by having 18 preschool children with 1 teacher. 8 Retraining to staff will be provided with ratio requirements and supervision requirements, signed and dated by all employees and provided to LPA. Additional staff is hired (LPA witness a new employee).
Plan of correction due Mar 13, 2023
Type AMar 10, 2023Complaint investigationSupervision
Care and supervision §101229(a)(1)
Based on interview and record review this requirement was not met by not maintaining full supervision due to staff shortages.
Plan of correction due Mar 13, 2023
Type BNov 21, 2022Complaint investigationStaff ratios
Teacher-child ratio §101216.3(a)
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance 1 Director Robb Staples stated he has hired two new staff to maintain ratios in the future.
Plan of correction due Nov 21, 2022

Complaint investigations

SubstantiatedMay 3, 2023Complaint investigationreceived Apr 25, 2023
Substantiated allegation:
Licensee does not ensure outdoor play areas are free from hazards.
1 citation issued during this investigation, listed under Citations.
SubstantiatedMar 10, 2023Complaint investigationreceived Jan 17, 2023
At least one allegation was substantiated. The state’s report lists which.
2 citations issued during this investigation, listed under Citations.
SubstantiatedNov 21, 2022Complaint investigationreceived Nov 16, 2022
Substantiated allegation:
Facility operating out of ratio
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity96 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceOct 19, 2001
LicenseeKnowledge Universe Education LLC
AdministratorMelissa Schmierer
Phone(916) 941-0358
State facility #093606933

Other licenses at this address

Common questions

Does Kindercare Learning Center - Francisco (Ps) take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center - Francisco (Ps) had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Mar 10, 2023, for teacher-child ratio. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center - Francisco (Ps)?

California investigated 3 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center - Francisco (Ps) compare with other daycares in El Dorado Hills?

It is #15 of 17 centers in El Dorado Hills by weighted citations per inspection, and has more citations per inspection than 84% of California licensed centers with enough inspection history to compare.

When was Kindercare Learning Center - Francisco (Ps) last inspected?

Jan 12, 2026. The state issued at least one citation during that visit.

How much does Kindercare Learning Center - Francisco (Ps) cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center - Francisco (Ps) for its current tuition. For comparison, the median full-time price at licensed centers in El Dorado County, which includes El Dorado Hills, was $964 a month for preschoolers (about $1,220 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center - Francisco (Ps)?

The licensee is Knowledge Universe Education LLC, and the administrator listed with the state is Melissa Schmierer.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 093606933 on the California Care Facility Search. Data refreshed Oct 2, 2026.