Daycare RecordChild care inspection records

Kindercare Learning Center - Mack (Sa)

4920 Mack Road, Sacramento, CA 95823 · Sacramento County
2 substantiated complaintsSchool-age child care center

Kindercare Learning Center - Mack (Sa) is a licensed child care center in Sacramento, CA, licensed for up to 52 children and serving school-age children. It has held its California license since 1997. Since February 2021, state licensing staff have inspected it 5 times and investigated 3 complaints, 2 of them substantiated. The state issued 6 citations, 3 of them Type A (the most serious), most often for training & qualifications (1 of 6). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is tied for #245 of 275 centers in Sacramento and has more citations per inspection than 85% of California licensed centers.

Inspection record

More citations than 85%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #245 of 275 centers in Sacramento
3Type A citations
3Type B citations
5Inspections
2 of 3Complaints substantiated
6 citations from 8 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Aug 25, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 25, 2026 · Inspection · citation foundDec 19, 2025 · Report/investigation · no citationSep 18, 2025 · Inspection · citation foundAug 20, 2025 · Report/investigation · citation foundAug 6, 2024 · Inspection · no citationAug 7, 2023 · Inspection · no citationSep 13, 2022 · Report/investigation · citation foundSep 13, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications1
Background checks1
Staff ratios1
Caregiver conduct1
Other standards1
Supervision1

Citations, newest first

Type BAug 25, 2026InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(f)
Based on record review, the licensee did not comply with the section cited above as LPA did not observe a current CPR training certificate of any present staff member, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Sep 25, 2026
Type ASep 18, 2025InspectionBackground checks
Criminal record clearance §1596.871(c)(1)(A)
Based on record review, the licensee did not comply with the section cited above as the present staff did not have the criminal background clearance transfered to this facility, which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 19, 2025
Type ASep 18, 2025InspectionStaff ratios
Teacher-Child Ratio §101516.5(b)(1)
Based on record review, the licensee did not comply with the section cited above as LPA did not obsreve the educatinal units on file for the present staff, which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Sep 19, 2025
Type AAug 20, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced through staff interviews, 1 The facility will be conducting the training with all staff about supervision and will submit the agenda and sign in sheet for attandence. it was found that a child sustain injuries while in care over the period of time and staff was unable to prevent the injuries. This poses an immediate health and safety risk to children in care. 8
Plan of correction due Sep 21, 2025
Type BAug 20, 2025Complaint investigationOther standards
Observation of the Child §101226.3(b)
Any unusual behavior, any injury or signs of illness requiring assessment and/or administration of first aid by staff shall be reported to the child's authorized representative and recorded in the child's record. This requirement is not met as evidenced through 1 The facility will conduct a training with all staff about reporting incidents to management right away and with management about reporting to the parents or authorized representatives in timely manner. Facility will submit the sign in sheet for attandance. staff interviews and record review, that the facility did not reported the child related incidents to the child’s parent. This poses a potential Health and Safety risk to children in care. 8
Plan of correction due Sep 30, 2025
Type BSep 13, 2022Complaint investigationSupervision
Care and supervision §101229(a)(1)
Responsibility for Providing Care and Supervision : No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced through interviews, it was 1 Director agreed to conduct staff training on supervision. found that the facility staff was unaware of child's location and the child was found inside the classroom. This poses a potential Health and Safety risk to children in care. 8
Plan of correction due Sep 30, 2022

Complaint investigations

Not substantiatedDec 19, 2025Complaint investigationreceived Nov 6, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedAug 20, 2025Complaint investigationreceived Jul 8, 2025
Substantiated allegations:
Child received injuries due to lack of supervision.
Staff did not report child’s injury to parent in a timely manner.
2 citations issued during this investigation, listed under Citations.
SubstantiatedSep 13, 2022Complaint investigationreceived Aug 11, 2022
Substantiated allegation:
Lack of supervision.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity52 children
License typeSchool-age child care center
License statusLicensed
Licensed sinceAug 4, 1997
LicenseeKindercare Learning Centers LLC
AdministratorDana Matthews
Phone(916) 428-1880
State facility #343603017

Other licenses at this address

Common questions

Does Kindercare Learning Center - Mack (Sa) take infants?

Not under this license, which covers school-age children. An infant center is licensed separately at the same address (listed below).

Has Kindercare Learning Center - Mack (Sa) had any serious violations?

California issued 3 Type A citations since 2021, its most serious category. The most recent was on Sep 18, 2025, for criminal record clearance. Each citation is listed in full above.

Have there been complaints about Kindercare Learning Center - Mack (Sa)?

California investigated 3 complaints since 2021 and substantiated 2. Allegations are shown only for substantiated complaints.

How does Kindercare Learning Center - Mack (Sa) compare with other daycares in Sacramento?

It is tied for #245 of 275 centers in Sacramento by weighted citations per inspection, and has more citations per inspection than 85% of California licensed centers with enough inspection history to compare.

When was Kindercare Learning Center - Mack (Sa) last inspected?

Aug 25, 2026. The state issued at least one citation during that visit.

How much does Kindercare Learning Center - Mack (Sa) cost?

California does not publish individual centers’ prices, so ask Kindercare Learning Center - Mack (Sa) for its current tuition. For comparison, the median full-time price at licensed centers in Sacramento County, which includes Sacramento, was $840 a month for school-age children (about $1,060 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Kindercare Learning Center - Mack (Sa)?

The licensee is Kindercare Learning Centers LLC, and the administrator listed with the state is Dana Matthews.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 343603017 on the California Care Facility Search. Data refreshed Oct 2, 2026.