Daycare RecordChild care inspection records

Learning Experience, The

1025 Parkford Dr, Redlands, CA 92374 · San Bernardino County
4 substantiated complaintsChild care center (preschool)

Learning Experience, The is a licensed child care center in Redlands, CA, licensed for up to 140 children and serving preschool-age children. It has held its California license since 2019. Since February 2021, state licensing staff have inspected it 3 times and investigated 12 complaints, 4 of them substantiated. The state issued 17 citations, 5 of them Type A (the most serious), most often for health & medication (5 of 17). 2 citations came in the last 12 months. Measured by weighted citations per inspection, it is tied for #32 of 35 centers in Redlands and better than 1% of licensed centers statewide.

Inspection record

Better than 1%of 10,948 California licensed centers, comparing weighted citations per inspection. Among the most cited
Tied for #32 of 35 centers in Redlands
5Type A citations
12Type B citations
3Inspections
4 of 12Complaints substantiated
17 citations from 27 state visits since Feb 8, 2021 · 2 in the last 12 months · last inspected Feb 25, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 21, 2026 · Report/investigation · no citationApr 29, 2026 · Report/investigation · citation foundApr 17, 2026 · Report/investigation · citation foundFeb 25, 2026 · Inspection · no citationJan 9, 2026 · Report/investigation · no citationMay 28, 2025 · Report/investigation · no citationJun 3, 2024 · Report/investigation · no citationJun 3, 2024 · Report/investigation · no citationApr 25, 2024 · Report/investigation · no citationMar 21, 2024 · Inspection · citation foundFeb 8, 2024 · Report/investigation · no citationNov 29, 2023 · Report/investigation · no citationOct 13, 2023 · Report/investigation · no citationAug 3, 2023 · Report/investigation · no citationAug 3, 2023 · Report/investigation · no citationMar 3, 2023 · Report/investigation · citation foundAug 5, 2022 · Report/investigation · citation foundAug 5, 2022 · Report/investigation · citation foundJul 8, 2022 · Report/investigation · no citationMar 18, 2022 · Report/investigation · no citationMar 10, 2022 · Report/investigation · no citationFeb 4, 2022 · Report/investigation · no citationDec 1, 2021 · Report/investigation · no citationNov 24, 2021 · Report/investigation · citation foundNov 3, 2021 · Report/investigation · no citationOct 13, 2021 · Report/investigation · citation foundSep 29, 2021 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Health & medication5
Training & qualifications4
Records & paperwork3
Background checks3
Caregiver conduct1
Supervision1

Citations, newest first

Type BApr 29, 2026Complaint investigationRecords & paperwork
Admission agreements §101219(f)
Facility agrees to submit a statement of understanding on the importance of obtaining written consent from parents/authorized representatives in the event that they change their mind and request photos for their children in care. The course of the investigation revealed that the facility posted pictures of the subject child on social media channels, when they did not have written consent, according to the signed admission agreement. The facility stated that they did recieve a verbal request for photos on the TLE app. 8 Facility also agrees to provide all parents/authorized representatives who have requested photos verbally, with a updated permission form that grants the facility photo consent in writing. Facility agrees to submit plan of correction by 05/06/2026.
Plan of correction due May 6, 2026
Type BApr 17, 2026Complaint investigationRecords & paperwork
Reporting requirements §101212(d)(1)(C)
the facility failing to notify the Department of an unusual incident until approximately.. 1 The facility agrees to submit a written letter of acknowledgment addressing their understanding of the reporting requirements, including the importance of notifying the Department within 24 hours of any reportable incidents as outlined in.. two days after the occurrence, due to the subject teacher not notifying facility administration after leaving the facility early. Title 22, Section 101212(d)(1)(C). The written acknowledgment shall be submitted to the Department no later than 04/25/2026.
Plan of correction due Apr 24, 2026
Type BMar 21, 2024InspectionHealth & medication
Health-related services §101226(e)(1)(B)
Based on LPA observation and record review, the licensee did not comply with the section cited above in which poses a potential health and safety risk to persons in care. LPAs observed a medication that was stored for a child that did not have a prescription label.
Plan of correction due Apr 4, 2024
Type BMar 21, 2024InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on record review, the licensee did not comply with the section cited above in count out of 2 staff members which poses a potential health and safety risk to persons in care. Staff member S5 did not have documentation of MMR and Tdap on file. S8 did not have documentation of MMR on file.
Plan of correction due Apr 4, 2024
Type BMar 21, 2024InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on record review, the licensee did not comply with the section cited above in count of 1 staff member (S5) which poses a potential health and safety to persons in care. S5 did not have documentation of a completed LIC 503 on file.
Plan of correction due Apr 4, 2024
Type BMar 21, 2024InspectionRecords & paperwork
Personnel records §101217(a)(12)
Based on record review, the licensee did not comply with the section cited above in count of 2 staff members (S3 and S5) which poses a potential health and safety to persons in care. S3 and S5 did not have documentation of a completed TB test on file.
Plan of correction due Apr 4, 2024
Type AMar 3, 2023Complaint investigationCaregiver conduct
Personal rights §101223(a)(3)
On or about 01/10/23 and 03/01/23, subject staff admitted to “accidentally” pinching children in care during redirection. Multiple children disclosed being pinched by the .... 8 subject staff on different occasions which poses an immediate risk to the health, safety, and well-being of children in care.
Plan of correction due Mar 6, 2023
Type AAug 5, 2022Complaint investigationSupervision
Care and supervision §101229(a)(1)
Immediately, director agrees to ensure proper supervision is maintained for children in care by providing staff support. Director also agrees to conduct an in-service training surrounding supervision and send proof of training agenda and staff attendance to licensing by 08/06/2022 or next business day. On 05/02/22 a child was bitten. Although a report was on file, the investigation revealed the biting incident was not visually observed by staff. On 05/10/22 during a tour of Twaddler A's classroom. During census, LPAs noted that one child was hiding behind the diaper changing station unknown to staff. This poses an immediate Health and Safety Risk to children in care.
Plan of correction due Aug 6, 2022
Type AAug 5, 2022Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(2)
Based on review of records, it was found that a staff member was supervising children in care with no criminal record fingerprint association to the facility. Staff has an active-working fingerprint clearance, however facility failed to submit a Criminal Background Clearance Transfer Request (LIC9182) to the department. This poses a potential health, safety, and personal rights risk to children in care.
Plan of correction due Aug 6, 2022
Type ANov 24, 2021Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(2)
Based on records review, the licensee did not comply with the section cited above. S#1-S#4 have an active fingerprint clearance, however the Licensee/Director did not submit a request to transfer and associate S#1-S#4 to facility license. This poses an immediate health, safety and personal rights risk to children in care. A Civil Penalty has been assessed. 8 During this inspection, LPA Hogue provided associations_disassociations862@dss.ca.gov email address to Director Shannon. Also, during this inspection, Director created a Guardian Agency account and the Licensee/Director now has access to process associations and disassociations to facility license.
Plan of correction due Nov 24, 2021
Type BOct 13, 2021Follow-up on a plan of correctionHealth & medication
Health and Safety Code Section §1596.8595(c)
Based on LPA’s observation and record review the licensee did not comply with the section cited above.Multiple children's files were missing LIC9224, Receipt of Licensing reports for a Type A citations the facility received on 06/29/2021 and 09/29/2021. This poses a potential health, safety or personal rights risk to persons in care. 8 A Civil Penalty of $250 will be assessed during this inspection for Repeat Violation.
Plan of correction due Nov 3, 2021
Type ASep 29, 2021InspectionBackground checks
Criminal record clearance §101170(e)(1)
Based on LPA's observation and record review, the licensee did not comply with the section cited above. Staff #7 did not have proper fingerprint clearance which poses an immediate health, safety or personal rights risk to persons in care. Civil Penalty LIC 421BG will be issued today
Plan of correction due Sep 30, 2021
Type BSep 29, 2021InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files were missing proof of immunizations which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 29, 2021InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files were missing Mandated Reporter Certification which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 29, 2021InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files were missing completed LIC503, Health Screening which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 29, 2021InspectionTraining & qualifications
Teacher qualifications and duties §101216.1(b)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files had missing transcripts or proof of education which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 29, 2021InspectionHealth & medication
Health and Safety Code Section §1596.8595(c)
Based on LPA’s observation and record review the licensee did not comply with the section cited above.Multiple children's files were missing LIC9224, Receipt of Licensing reports for a Type A citation the facility received on 06/29/2021. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021

Complaint investigations

SubstantiatedApr 29, 2026Complaint investigationreceived Apr 14, 2026
Substantiated allegation:
Facility did not follow admissions agreement (Admission Agreement)
1 citation issued during this investigation, listed under Citations.
SubstantiatedApr 17, 2026Complaint investigationreceived Mar 25, 2026
Substantiated allegation:
Facility staff did not ensure reporting requirements were followed (Reporting Requirements)
1 citation issued during this investigation, listed under Citations.
Not substantiatedMay 28, 2025Complaint investigationreceived Apr 17, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJun 3, 2024Complaint investigationreceived Apr 8, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedJun 3, 2024Complaint investigationreceived Mar 6, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedFeb 8, 2024Complaint investigationreceived Nov 20, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedNov 29, 2023Complaint investigationreceived Sep 15, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedAug 3, 2023Complaint investigationreceived May 31, 2023
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMar 3, 2023Complaint investigationreceived Jan 11, 2023
Substantiated allegation:
Staff pinched day care child
1 citation issued during this investigation, listed under Citations.
SubstantiatedAug 5, 2022Complaint investigationreceived May 2, 2022
Substantiated allegation:
Lack of Supervision: Child bitten by another daycare child
1 citation issued during this investigation, listed under Citations.
Not substantiatedJul 8, 2022Complaint investigationreceived Apr 6, 2022
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiatedFeb 4, 2022Complaint investigationreceived Nov 19, 2021
The state did not substantiate this complaint, so its allegations are not shown.

About this center

Licensed capacity140 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceNov 20, 2019
LicenseeMingyang LLC
AdministratorShannon Garcia
Phone(909) 343-5460
State facility #364845718

Other licenses at this address

Common questions

Does Learning Experience, The take infants?

Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).

Has Learning Experience, The had any serious violations?

California issued 5 Type A citations since 2021, its most serious category. The most recent was on Mar 3, 2023, for personal rights. Each citation is listed in full above.

Have there been complaints about Learning Experience, The?

California investigated 12 complaints since 2021 and substantiated 4. Allegations are shown only for substantiated complaints.

How does Learning Experience, The compare with other daycares in Redlands?

It is tied for #32 of 35 centers in Redlands by weighted citations per inspection, and is better than 1% of licensed centers statewide (out of 10,948 California centers with enough inspection history).

When was Learning Experience, The last inspected?

Feb 25, 2026. No citations were issued during that visit.

Who runs Learning Experience, The?

The licensee is Mingyang LLC, and the administrator listed with the state is Shannon Garcia.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364845718 on the California Care Facility Search. Data refreshed Oct 2, 2026.