Daycare RecordChild care inspection records

Learning Experience, The

1025 Parkford Dr, Redlands, CA 92374 · San Bernardino County
1 substantiated complaintInfant center

Learning Experience, The is a licensed child care center in Redlands, CA, licensed for up to 32 children and serving infants and toddlers. It has held its California license since 2019. Since February 2021, state licensing staff have inspected it 3 times and investigated 2 complaints, 1 of them substantiated. The state issued 14 citations, 5 of them Type A (the most serious), most often for caregiver conduct (3 of 14). None came in the last 12 months. Measured by weighted citations per inspection, it is tied for #32 of 35 centers in Redlands and has more citations per inspection than 98% of California licensed centers.

Inspection record

More citations than 98%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #32 of 35 centers in Redlands
5Type A citations
9Type B citations
3Inspections
1 of 2Complaints substantiated
14 citations from 14 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Feb 25, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Apr 17, 2026 · Report/investigation · no citationFeb 25, 2026 · Inspection · no citationApr 30, 2025 · Report/investigation · citation foundMar 21, 2025 · Report/investigation · citation foundMar 21, 2025 · Report/investigation · citation foundMar 21, 2025 · Report/investigation · citation foundMar 21, 2024 · Inspection · citation foundMar 18, 2022 · Report/investigation · no citationDec 1, 2021 · Report/investigation · no citationNov 24, 2021 · Report/investigation · citation foundNov 3, 2021 · Report/investigation · no citationOct 13, 2021 · Report/investigation · no citationOct 13, 2021 · Report/investigation · citation foundSep 30, 2021 · Inspection · citation found
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct3
Training & qualifications3
Health & medication3
Other standards2
Background checks2
Supervision1

Citations, newest first

Type BApr 30, 2025Case management visit (deficiencies)Other standards
Infant care activities §101430
Faciliity agrees to have a discussion with C1's parent/authorized representative and come up with a sleeping plan for C1. The new sleeping plan should address a way where C1 is placed in the crib once they fall asleep. LPA observed an infant (C1) whom was sleeping in the arms of a staff member. LPA was informed that the the infant was sleeping in the office in the arms of a staff member as per parent/authorized representative request and the infant's comfort for napping. 8 Facility also agrees to submit a written letter of acknowledgment that addresses the importance of Infant Safe Sleep. The letter should include facility's agreement to stay within compliance of infant safe sleep and care activities regulations.
Plan of correction due May 7, 2025
Type AMar 21, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Licensee agrees to submit an updated policy on the ages infants are allowed to be placed in highchairs, conduct an in-service training on the updated policy, as well as submit agenda and sign in/out sheet for the in-service training. Pertinent interviews disclosed that a 2-month-old infant was not properly secured in a highchair. It was revealed that the infant in the highchair was too small for the highchair and there was not enough neck support available for the child, due to their size. 8 Licensee agrees to submit proof of Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the
Plan of correction due Mar 24, 2025
Type AMar 21, 2025Complaint investigationOther standards
Infant care activities §101430(E)
Licensee agrees to submit a written letter addressing how the facility plans to stay in compliance with infant safe sleep proceedures, conduct an in-service training, as well as submit agenda and sign in/out sheet for in-service training. Pertinent interviews disclosed that a infant fell asleep on the floor. It was revealed that that both teachers were aware that the infant was falling asleep on the floor but were both preoccupied with other infants in care. 8 Licensee agrees to submit proof of Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the
Plan of correction due Mar 24, 2025
Type AMar 21, 2025Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Licensee agrees to submit a written statement of acknowledgement regarding the importantace of upholding children's personal rights at all times, conduct an in-service training Personal Rights, as well as submit agenda and sign in/out sheet for the in-service training. Pertinent interviews disclosed that an incident occurred involving two infant teachers engaged in a verbal altercation. It was revealed that both teachers were arguing and yelling at each other while each was carrying an infant. 8 Licensee agrees to submit proof of Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the
Plan of correction due Mar 24, 2025
Type BMar 21, 2025Case management visit (deficiencies)Caregiver conduct
Personal rights §101223(a)(2)
Licensee agrees to send in an Unusual Incident Report (UIR) regarding the two incidents that were revealed during the complaint investigation. Licensee agrees to send a written statement of understanding and compliance with the regulation of Reporting Requirements. A complaint investigation revealed that the facility had two separate incidents that met the criteria for required reporting to the department. However, the department has not received incident reports for either incident that occurred at the facility. 8 Licensee agrees to submit proof of Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the
Plan of correction due Mar 28, 2025
Type BMar 21, 2024InspectionSupervision
Care and supervision of infants §101429(a)(2)(B)
Based on record review, the licensee did not comply with the section cited above. C1, C5, and C6 does not have an Infant Sleep Log available for review, which poses a potential health, safety risk to persons in care.
Plan of correction due Apr 4, 2024
Type BMar 21, 2024InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above, there is not a current Mandated Reporter Training - Child Care Providers (AB1207) certificate on file for S6, which poses a potential health, safety risk to persons in care.
Plan of correction due Apr 4, 2024
Type ANov 24, 2021Case management visit (deficiencies)Background checks
Criminal record clearance §101170(e)(2)
Based on records review, the licensee did not comply with the section cited above. S#1-S#3 have an active fingerprint clearance, however the Licensee/Director did not submit a request to transfer and associate S#1-S#3 to facility license. This poses an immediate health, safety and personal rights risk to persons in care. A Civil Penalty has been assessed. 8 During this inspection, LPA Hogue provided associations_disassociations862@dss.ca.gov email address to Director Shannon. Also, during this inspection, Director created a Guardian Agency account and the Licensee/Director now has access to process associations and disassociations to facility license.
Plan of correction due Nov 24, 2021
Type BOct 13, 2021Case management visit (deficiencies)Health & medication
Health and Safety Code Section §1596.8595(c)
Based on LPA’s observation and record review the licensee did not comply with the section cited above.Multiple children's files were missing LIC9224, Receipt of Licensing reports for a Type A citation the facility received on 09/30/2021. This poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Nov 3, 2021
Type ASep 30, 2021InspectionBackground checks
Criminal record clearance §101170(e)(1)
Based on LPA's observation and record review, the licensee did not comply with the section cited above. Staff #4 did not have proper fingerprint clearance which poses an immediate health, safety or personal rights risk to persons in care. Civil Penalty LIC 421BG will be issued today
Plan of correction due Oct 1, 2021
Type BSep 30, 2021InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files were missing proof of immunizations which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 30, 2021InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files were missing mandated reporter certificates which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 30, 2021InspectionHealth & medication
Children's medical assessments §101220(a)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple Children's files had missing or incomplete physician reports which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021
Type BSep 30, 2021InspectionTraining & qualifications
Staff health screening and personnel requirements §101216(g)(1)
Based on LPA’s observation and record review the licensee did not comply with the section cited above. Multiple staff files were missing completed LIC503, Health Screening which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 13, 2021

Complaint investigations

Not substantiatedApr 17, 2026Complaint investigationreceived Mar 25, 2026
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedMar 21, 2025Complaint investigationreceived Dec 24, 2024
Substantiated allegations:
Staff did not properly secure infant(s) in highchair (Personal Rights)
Staff allowed infant to fall asleep on the floor (Personal Rights)
2 citations issued during this investigation, listed under Citations.

About this center

Licensed capacity32 children
License typeInfant center
License statusLicensed
Licensed sinceNov 27, 2019
LicenseeMingyang LLC
AdministratorShannon Garcia
Phone(909) 343-5460
State facility #364845719

Other licenses at this address

Common questions

Does Learning Experience, The take infants?

Yes. It is licensed by California as an infant center.

Has Learning Experience, The had any serious violations?

California issued 5 Type A citations since 2021, its most serious category. The most recent was on Mar 21, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Learning Experience, The?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Learning Experience, The compare with other daycares in Redlands?

It is tied for #32 of 35 centers in Redlands by weighted citations per inspection, and has more citations per inspection than 98% of California licensed centers with enough inspection history to compare.

When was Learning Experience, The last inspected?

Feb 25, 2026. No citations were issued during that visit.

How much does Learning Experience, The cost?

California does not publish individual centers’ prices, so ask Learning Experience, The for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Redlands, was $1,250 a month for infants (about $1,580 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Learning Experience, The?

The licensee is Mingyang LLC, and the administrator listed with the state is Shannon Garcia.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364845719 on the California Care Facility Search. Data refreshed Oct 2, 2026.