Penny and Peggy Nairn 24-hr Childcare INC. · Preschool, North Hills
9213 Columbus Avenue, North Hills, CA 91343 · Los Angeles County
1 substantiated complaint
Child care center (preschool)
Penny and Peggy Nairn 24-hr Childcare INC. is a licensed child care center in North Hills, CA, licensed for up to 42 children and serving preschool-age children. It has held its California license since 2001. Since February 2021, state licensing staff have inspected it twice and investigated 11 complaints, 1 of them substantiated. The state issued 40 citations, 9 of them Type A (the most serious), most often for training & qualifications (13 of 40). None of them came in the last 12 months. Measured by weighted citations per inspection, it is tied for #3 of 6 centers in North Hills and has more citations per inspection than 99% of California licensed centers.
Inspection record
More citations than 99% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #3 of 6 centers in North Hills
9
Type A citations
31
Type B citations
2
Inspections
1 of 11
Complaints substantiated
40 citations from 27 state visits since Feb 8, 2021 · none in the last 12 months · last inspected Jan 15, 2025
Every state visit
Citation issued
No citation
Top row: inspections · bottom row: complaint investigations and other visits
What inspectors cited most
Training & qualifications
13
Building & playground safety
8
Records & paperwork
6
Other standards
3
Food & feeding
3
Health & medication
2
Staff ratios
2
Background checks
1
Supervision
1
Caregiver conduct
1
Citations, newest first
Type A
Oct 2, 2024
Case management visit (deficiencies)
Background checks
Criminal record clearance §101170(e)(2)
Based on interviews and records reviews, S5 was not associated to the facility. This poses an immediate risk to the health and safety of children in care
Plan of correction due Oct 2, 2024
Type B
Nov 28, 2022
Case management visit (other)
Building & playground safety
Lead in drinking water §101700.3(b)(1)
Based on observation, interview and record review, The facility water outlet (D) tested at 5.6 bbp/ug L, which exceeds allowable limit for Lead, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Facility will notify all parents or guardians of children in care of Lead Exceedance results and what has been done to date and remediation plan for water faucet “D”. LPA will follow up with Management and the facility will have water outlet retested as soon as possible.
Plan of correction due Dec 23, 2022
Type B
Sep 15, 2022
Complaint investigation
Other standards
THIS PAGE IS INTENTIONALLY LEFT BLANK 1 §1596.857(a)
Based on observation, interview and record review, 3 of 4 staff interviewed are reporting that parents are not allowed to enter the facility, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Director will provide LPA a copy of memo and staff sign off by 09/19/22
Plan of correction due Sep 19, 2022
Type A
Jul 12, 2022
Case management visit (incident)
Health & medication
Health and Safety Code Section §1596.885(c)
Based on interview and record review, S3 became angry and poured water on C1s head and C1 started crying, which poses an immediate and Health and Safety, and personal rights risk to persons in care. 8 Director will provide LPA a copy of memo with signatures from all staff and facility
Plan of correction due Jul 13, 2022
Type A
Jul 12, 2022
Case management visit (incident)
Supervision
Care and supervision §101229(a)(1)
Based on interview and record review, Staff 3 did not observe children in bathroom splashing water resulting in S3 reacting inapropriately, which poses an immediate Health and Safety, and personal rights risk to persons in care. 8 Director will provide memo with staff signatures to LPA and facility Roster.
Plan of correction due Jul 13, 2022
Type A
Jul 12, 2022
Case management visit (incident)
Records & paperwork
Reporting requirements §101212(d)
Based on interview and record review, The Licensee did not submit a UIR per Title 22 Regulations and alleged that UIR was submitted and no proof of it, which poses an immediate Health and Safety, and or personal rights risk to persons in care.
Plan of correction due Jul 13, 2022
Type B
May 20, 2022
Follow-up on a plan of correction
Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, per stipulation the Licensee does not meet the requirements of the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due May 30, 2022
Type B
May 20, 2022
Follow-up on a plan of correction
Records & paperwork
Sign-in and sign-out §101229.1(a)(1)
Based on observation and records review, Child, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due May 30, 2022
Type B
May 20, 2022
Follow-up on a plan of correction
Building & playground safety
Buildings and grounds §101238(g)
Based on observation hand sanitizer was accessible to children next to the bathroom and in the entrance of the classroom, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Director will provide copy of memo with sign of by teachers by 05/30/22
Plan of correction due May 30, 2022
Type A
Apr 14, 2022
Case management visit (other)
Other standards
Telephones §101224(a)
Based on LPAs observations and the Director onsite on 04/11/22 LPA and director verified the phone is diconected, which poses an immediate Health and Safety, and personal rights risk to persons in care.
Plan of correction due Apr 14, 2022
Show 30 older citations
Teacher-child ratio §101216.3(a)
Based on observation, LPA observed 16 children and 1 qualified teacher supervising 16 children, which poses an immediate and Health and Safety, and personal rights risk to persons in care. 8 Licensee will create a memo reminding staff of proper ratios and have the staff sign of on it. Licensee will provide copy to LPA by 04/23/22.
Plan of correction due Apr 14, 2022
Type B
Apr 14, 2022
Case management visit (other)
Training & qualifications
Director qualifications and duties §101215.1(d)
Based on observation and records review, The Licensee does not have a Director assigned to the Facility During all hours of operation, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B
Apr 14, 2022
Case management visit (other)
Training & qualifications
Director qualifications and duties §101215.1(c)
Based on interviews, The Licensee does not have a Director During the Evening and Night programs, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B
Apr 14, 2022
Case management visit (other)
Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, The Licensee does not have records available for the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B
Apr 14, 2022
Case management visit (other)
Training & qualifications
Staff health screening and personnel requirements §101216(l)
Based on records review staff have been working more than 8 hours, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Director will provide LPA with copy of the Mitigation Plan demonstrating how the facility will ensure to be fully staffed at all times and that no employee shall work more than eight (8) hours per day by end of day 4/23/22
Plan of correction due Apr 23, 2022
Type B
Apr 14, 2022
Case management visit (other)
Other standards
Inspection Authority of the Department §101200(c)(1)
Based on observation, interview and record review, The licensee did not make Plan of Operation, personnel Roster facility Sketch available, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B
Apr 14, 2022
Case management visit (other)
Food & feeding
Food service §101227(a)(22)
Based on observation, the facility does not have a sink, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B
Mar 25, 2022
Case management visit (other)
Food & feeding
Food service §101227(a)(19)
LPAs observed expired food such as bread, cheese, and milk in the refrigerator. 1 Deficiency cleared during today's inspection, 03/25/22.
Plan of correction due Mar 25, 2022
Type B
Mar 25, 2022
Case management visit (other)
Training & qualifications
Director qualifications and duties §101215.1(h)(1)
Director does not meet the qualifications for director based on transcripts which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Training & qualifications
Infant Care Center Director Qualifications and Duties §101415(c)
Based on the Documents provided by owner, Staff 2 does not have the qualifications required to be the Director for the combination center
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Training & qualifications
Director qualifications and duties §101215.1(d)
Licensee will submit an updated Personnel Record LIC500 demonstrating that there is a Director during the hours the Child Care Center is in operation According to the Personnel Roster (LIC500) received at the Regional Office from the Owner Peggy Nairn, there is no Director scheduled at the Columbus location Sunday through Friday 6:00 a.m. to 9:00 a.m., and Sunday 6:00 a.m. to 12:00 p.m.
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Training & qualifications
Director qualifications and duties §101215.1(c)
The persons assigned as the child care center directors during the evening, night and weekends are assigned classroom teachers. There is no Actual Director on site during these times. The evening, night and weekend Directors are assigned to classroom as teachers when they are supposed to be the Director.
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Building & playground safety
Buildings and grounds §101238(g)(1)
During the inspection the director removed cleaning supplies from accessible area. Director stated all chemicals and toxins will be stored in locked cabinets at all times. LPAs observed cleaning supplies and poisons underneath free-stand sink in the classroom, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Training & qualifications
Staff health screening and personnel requirements §101216(l)
Based on Interviews Staff 5 is reporting that she has worked more than 8 hours due to not having another staff relieve her, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, The Licensee does not have records available for the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Per Stipulation Licensee shall provide 24 hours of quarterly training to staff on mental health assessments, client behaviors, personal rights, care and supervision, and medication and keep a record of staff who attend such training and make records available to Licensing
Plan of correction due Apr 1, 2022
Type B
Mar 25, 2022
Case management visit (other)
Records & paperwork
Sign-in and sign-out §101229.1
Based on observation and records review, The Licensee did not make sure to have person dropping of child sign the log, LPAs observed 9 children present and 8 children signed in, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B
Dec 21, 2021
Follow-up on a plan of correction
Records & paperwork
Sign-in and sign-out §101229.1(b)
Based on observation and records review, 1 of 10 children were not sing in, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 27, 2021
Type A
Dec 9, 2021
Case management visit (other)
Building & playground safety
Buildings and grounds §101238(e)(1)
Based on observation The Licensee did not make sure the gate to the swimming pool is self-closing, which poses an immediate Health and Safety, and personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 10, 2021
Type A
Dec 9, 2021
Case management visit (other)
Building & playground safety
Buildings and grounds §101238(e)
Based on observation, The Licensee did not make sure the fencing around the pool is secure, LPAs observed the welding on 3 different location of the fence with rust and eroded making the rods loose, which poses an immediate Health and Safety, and personal rights risk to persons in care.
Plan of correction due Dec 10, 2021
Capacity limits §101161(a)
Based on observation, interview and record review, The Licensee continues to operate a school age waiver that was revoked per stipulation dated 08/29/2019, which poses an immediate Health and Safety, and personal rights risk to persons in care. 8 Director has been advised that the school age program has to cease operation immediately and the parents of the school age children need to be notified that the facility can no longer care for their children.
Plan of correction due Dec 9, 2021
Type B
Dec 9, 2021
Case management visit (other)
Building & playground safety
Fixtures, furniture, equipment and supplies §101239(f)(1)
Based on observation, The Licensee did not make sure to have a lid on trash can in kitchen, LPAs observed trashcan lid broken and not covering the trash can, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 11, 2021
Type B
Dec 9, 2021
Case management visit (other)
Building & playground safety
Buildings and grounds §101238
Based on observation, The Licensee did not make sure to have kitchen cabinets in good repair, LPAs observed drawers and cabinet under sink broken, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 24, 2021
Type B
Dec 9, 2021
Case management visit (other)
Building & playground safety
Buildings and grounds §101238(g)(1)
Based on observation, The Licensee did not make sure to keep cleaning supplies and poisons inaccessible, LPAs observed cleaning supplies and poisons underneath kitchen sink in the hallway in front of the Directors office, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 10, 2021
Type B
Dec 9, 2021
Case management visit (other)
Food & feeding
Food service §101227(19)
Based on observation, The Licensee did not make sure to protect food fromcontamination, LPAs observed a hamster inside of a glass cage with screened top located right next to the food prepping and storage area, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 9, 2021
Type B
Dec 9, 2021
Case management visit (other)
Records & paperwork
Sign-in and sign-out §101229.1(b)
Based on observation and records review, The Licensee did not make sure to have person dropping of child sign the log, LPAs observed 14 children signed in and 1 of 2 children that were gone were not signed out, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 10, 2021
Type B
Dec 9, 2021
Case management visit (other)
Health & medication
Health and Safety Code §1596.8595
Based on observation and records review, The Licensee did not provide parents accusation and signed acknowledgement is not on file. LPAs observed children's files with parents signing off on receiving Stipulation but not the accusation, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 13, 2021
Type B
Dec 9, 2021
Case management visit (other)
Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, The Licensee does not have records available for the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Per Stipulation Licensee shall provide 24 hours of quarterly training to staff on mental health assessments, client behaviors, personal rights, care and supervision, and medication and keep a record of staff who attend such training and make records available to Licensing. Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 13, 2021
Type B
Dec 9, 2021
Case management visit (other)
Training & qualifications
Director qualifications and duties §101215.1(c)(1)
Based on record reviews there is no a clear written statement of the administrative responsibity and authority delegated to the child care center director which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 13, 2021
Type B
Dec 9, 2021
Case management visit (other)
Caregiver conduct
Personal rights §101223(b)(2)
Based on Observation a copy of the LIC 613A is not posted in a prominent, publicly accessible area of the center, which poses a potential health, safety or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 9, 2021
Type B
Dec 9, 2021
Case management visit (other)
Records & paperwork
Admission procedures and parents' rights §101218.1(c)
Based on Observation a copy of thePUB 393 (8/02), Child Care Center Notification of Parents' Rights Poster is not posted in a prominent, publicly accessible area of the center, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 9, 2021
How common are lead-in-water citations in Los Angeles County? See the county-by-county report →
Complaint investigations
Not substantiated
Jul 23, 2025
Complaint investigation
received Jul 21, 2025
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Jan 15, 2025
Complaint investigation
received Nov 7, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Nov 20, 2024
Complaint investigation
received Oct 3, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Nov 20, 2024
Complaint investigation
received Sep 27, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Oct 17, 2024
Complaint investigation
received Jul 28, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Oct 17, 2024
Complaint investigation
received Jul 25, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Jun 26, 2024
Complaint investigation
received Apr 4, 2024
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Jan 5, 2024
Complaint investigation
received Nov 2, 2023
The state did not substantiate this complaint, so its allegations are not shown.
Not substantiated
Sep 15, 2022
Complaint investigation
received Jun 30, 2022
The state did not substantiate this complaint, so its allegations are not shown.
Substantiated
Sep 15, 2022
Complaint investigation
received Jun 30, 2022
Substantiated allegation:
1) Personal Rights - Authorized Representative is not allowed to enter day care.
1 citation issued during this investigation, listed under Citations.
Not substantiated
Jul 12, 2022
Complaint investigation
received May 9, 2022
The state did not substantiate this complaint, so its allegations are not shown.
How often are complaints about daycares in Los Angeles County substantiated? See the county-by-county report →
About this center
Licensed capacity
42 children
License type
Child care center (preschool)
License status
Licensed
Licensed since
Jan 8, 2001
Licensee
Penny & Peggy Nairn 24 Hr Child Care, INC.
Administrator
Tina Roberts
Phone
(818) 892-6634
State facility #
197407318
Other licenses at this address
Common questions
Does Penny and Peggy Nairn 24-hr Childcare INC. take infants?
Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).
Has Penny and Peggy Nairn 24-hr Childcare INC. had any serious violations?
California issued 9 Type A citations since 2021, its most serious category. The most recent was on Oct 2, 2024, for criminal record clearance. Each citation is listed in full above.
Have there been complaints about Penny and Peggy Nairn 24-hr Childcare INC.?
California investigated 11 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.
How does Penny and Peggy Nairn 24-hr Childcare INC. compare with other daycares in North Hills?
It is tied for #3 of 6 centers in North Hills by weighted citations per inspection, and has more citations per inspection than 99% of California licensed centers with enough inspection history to compare.
When was Penny and Peggy Nairn 24-hr Childcare INC. last inspected?
Jan 15, 2025. No citations were issued during that visit.
How much does Penny and Peggy Nairn 24-hr Childcare INC. cost?
California does not publish individual centers’ prices, so ask Penny and Peggy Nairn 24-hr Childcare INC. for its current tuition. For comparison, the median full-time price at licensed centers in Los Angeles County, which includes North Hills, was $1,087 a month for preschoolers (about $1,370 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Penny and Peggy Nairn 24-hr Childcare INC.?
The licensee is Penny & Peggy Nairn 24 Hr Child Care, INC., and the administrator listed with the state is Tina Roberts.
Licensed centers nearby
Penny and Peggy Nairn 24-hr Childcare INC.
9213 Columbus Avenue, North Hills · under 0.1 mi away · 15 spots Among the most cited Penny and Peggy Nairn 24 Hour Child Care INC.
15300 Dearborn, North Hills · under 0.1 mi away · 25 spots Among the most cited Penny and Peggy Nairn 24 Hour Child Care INC.
15300 Dearborn, North Hills · under 0.1 mi away · 15 spots Too few inspections to compare Penny and Peggy Nairn 24 Hour Child Care INC.
15300 Dearborn, North Hills · under 0.1 mi away · 18 spots Too few inspections to compare Our Lady of Peace Pre-k Program
9022 Langdon Avenue, North Hills · 0.3 mi away · 36 spots About typical Achievers Academy Preschool
9025 Langdon Avenue, North Hills · 0.3 mi away · 129 spots Too few inspections to compare
9213 Columbus Avenue, North Hills · under 0.1 mi away · 15 spots Among the most cited Penny and Peggy Nairn 24 Hour Child Care INC.
15300 Dearborn, North Hills · under 0.1 mi away · 25 spots Among the most cited Penny and Peggy Nairn 24 Hour Child Care INC.
15300 Dearborn, North Hills · under 0.1 mi away · 15 spots Too few inspections to compare Penny and Peggy Nairn 24 Hour Child Care INC.
15300 Dearborn, North Hills · under 0.1 mi away · 18 spots Too few inspections to compare Our Lady of Peace Pre-k Program
9022 Langdon Avenue, North Hills · 0.3 mi away · 36 spots About typical Achievers Academy Preschool
9025 Langdon Avenue, North Hills · 0.3 mi away · 129 spots Too few inspections to compare
Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 197407318 on the California Care Facility Search. Data refreshed Oct 3, 2026.
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