Daycare Record Child care inspection records

Penny and Peggy Nairn 24-hr Childcare INC. · Infant Center, North Hills

9213 Columbus Avenue, North Hills, CA 91343 · Los Angeles County
Infant center

Penny and Peggy Nairn 24-hr Childcare INC. is a licensed child care center in North Hills, CA, licensed for up to 15 children and serving infants and toddlers. It has held its California license since 2001. Since February 2021, state licensing staff have inspected it twice and investigated 1 complaint, which was not substantiated. The state issued 40 citations, 8 of them Type A (the most serious), most often for training & qualifications (14 of 40). None of them came in the last 12 months. Measured by weighted citations per inspection, it is tied for #3 of 6 centers in North Hills and has more citations per inspection than 99% of California licensed centers.

Inspection record

More citations than 99% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #3 of 6 centers in North Hills
8 Type A citations
32 Type B citations
2 Inspections
0 of 1 Complaints substantiated
40 citations from 11 state visits since Feb 8, 2021 · none in the last 12 months · last inspected Mar 20, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 20, 2025 · Inspection · no citation Jun 26, 2024 · Report/investigation · no citation Aug 26, 2022 · Report/investigation · citation found Jul 12, 2022 · Report/investigation · no citation May 31, 2022 · Inspection · citation found Apr 14, 2022 · Report/investigation · citation found Apr 11, 2022 · Report/investigation · no citation Mar 25, 2022 · Report/investigation · citation found Dec 21, 2021 · Report/investigation · no citation Dec 9, 2021 · Report/investigation · citation found Dec 7, 2021 · Report/investigation · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Training & qualifications 14
Building & playground safety 11
Caregiver conduct 4
Records & paperwork 3
Sleep safety 2
Food & feeding 2
Other standards 2
Supervision 1
Health & medication 1

Citations, newest first

Type A Aug 26, 2022 Case management visit (other) Building & playground safety
Infant fixtures, furniture and equipment §101439(b)
Based on observation and interview, The Licensee does not have enough cribs for 9 infants in care today, which poses an immediate Health and Safety, and personal rights risk to persons in care.
Plan of correction due Aug 26, 2022
Type B Aug 26, 2022 Case management visit (other) Caregiver conduct
Personal rights §101223(a)(2)
Director will provide an updated plan of Operation on how they will make sure the facility is admitting infants and able to meet their needs by providing them safe and comfortable accommodations based on equipment in the facility.
Plan of correction due Aug 26, 2022
Type A May 31, 2022 Inspection Sleep safety
Infant sleeping equipment §101439.1(f)
Based on observation, the licensee did not comply with the section cited above as LPA observed Infant 1 sleeping inside a crib with loose blanket underneath the infant, which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jun 1, 2022
Type A May 31, 2022 Inspection Caregiver conduct
Personal rights §101223(a)(2)
Based on observation the licensee did not comply with the section cited above, LPA observed an infant sleeping in a high chair who had already finished eating, which poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Jun 1, 2022
Type B May 31, 2022 Inspection Building & playground safety
Infant fixtures, furniture and equipment §101439(k)(2)
Based on observation, the licensee did not comply with the section cited above in, LPA observed the storage cabinet cubbies area accessible to children does not have round or cushioned edge, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 13, 2022
Type B May 31, 2022 Inspection Building & playground safety
Disaster and emergency plan §101174(d)
Based on observation, interview and record review, the last Disaster Drill was conducted on 03/22/21, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 13, 2022
Type B May 31, 2022 Inspection Building & playground safety
Buildings and grounds §101238(a)
Based on observation, the licensee did not comply with the section cited above in, LPA observed an elongated hole on the wall along the floor under the cubbies where the high chairs are stored, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 13, 2022
Type B May 31, 2022 Inspection Building & playground safety
Infant fixtures, furniture and equipment §101439(e)(5)
Based on observation, the licensee did not comply with the section cited above in, LPA observed 3 infants left alone in high chair while the teacher (Staff 1) took one infant to the sleeping room, which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 1, 2022
Type B May 31, 2022 Inspection Food & feeding
Infant food service §101427(j)
Based on observation the licensee did not comply with the section cited above in, LPA observed 3 bottles of milk in the refrigerator that were not labeled with the infants name or date of preparation. which poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Jun 1, 2022
Type A Apr 14, 2022 Case management visit (other) Other standards
Telephones §101224(a)
Based on LPAs observations and the Director onsite on 04/11/22 verified the phone is diconected, which poses an immediate Health and Safety, and personal rights risk to persons in care.
Plan of correction due Apr 14, 2022
Show 30 older citations
Type A Apr 14, 2022 Case management visit (other) Supervision
Care and supervision of infants §101429(a)(1)
Based on LPAs observations on 04/11/22 LPA observed 1 teacher stading in doorway supervising 2 sleeping infants in cribs and 2 infants walking around the clasrrom, which poses an immediate Health and Safety, and personal rights risk to persons in care. 8 Licensee will submit Personnel Roster demonstrating proper staffing at all times by 04/23/22
Plan of correction due Apr 14, 2022
Type B Apr 14, 2022 Case management visit (other) Training & qualifications
Director qualifications and duties §101215.1(d)
Based on observation and records review, The Licensee does not have a Director assigned to the Facility During all hours of operation, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B Apr 14, 2022 Case management visit (other) Training & qualifications
Director qualifications and duties §101215.1(c)
Based on interviews, The Licensee does not have a Director During the Evening and Night progrmas, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B Apr 14, 2022 Case management visit (other) Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, The Licensee does not have records available for the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B Apr 14, 2022 Case management visit (other) Training & qualifications
Staff health screening and personnel requirements §101216(l)
Based on records review staff have been working more than 8 hours, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Director will provide LPA with copy of the Mitigation Plan demonstrating how the facility will ensure to be fully staffed at all times and that no employee shall work more than eight (8) hours per day by end of day 4/23/22
Plan of correction due Apr 23, 2022
Type B Apr 14, 2022 Case management visit (other) Other standards
Inspection Authority of the Department §101200(c)(1)
Based on observation, interview and record review, The lIcensee did not make Plan of Operation, personel Roster facility Sketch availbe, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 23, 2022
Type B Mar 25, 2022 Case management visit (other) Training & qualifications
Director qualifications and duties §101215.1(h)(1)
Based on records review, Staff 1 does not have the qualifications to be Director, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B Mar 25, 2022 Case management visit (other) Training & qualifications
Infant Care Center Director Qualifications and Duties §101415(c)
Based on records review, Staff 1 does not have the qualifications to be Director, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B Mar 25, 2022 Case management visit (other) Training & qualifications
Director qualifications and duties §101215.1(d)
Based on observation and records review, The Licensee does not have a Director assigned to the Facility During all hours of operation, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B Mar 25, 2022 Case management visit (other) Training & qualifications
Director qualifications and duties §101215.1(c)
Based on interviews, The Licensee does not have a Director During the Evening and Night progrmas, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Licensee will provide copy of Personal Roster with proper staffing for the facility during the programs by 04/01/2022.
Plan of correction due Apr 1, 2022
Type B Mar 25, 2022 Case management visit (other) Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, The Licensee does not have records available for the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Apr 1, 2022
Type B Mar 25, 2022 Case management visit (other) Training & qualifications
Staff health screening and personnel requirements §101216(l)
Based on records review staff have been working more than 8 hours, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Director will provide LPA with copy of the staff time cards from 03/01/2022 to 03/25/2022 and provide a Mitigation Plan demonstrating how the facility will ensure to be fully staffed at all times and that no employee shall work more than eight (8) hours per day by end of day 4/01/22
Plan of correction due Apr 1, 2022
Type B Mar 25, 2022 Case management visit (other) Building & playground safety
Buildings and grounds §101238(g)(1)
Based on observation, Cleaning supplies and chemichals were not inaccessible, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Mar 25, 2022
Type A Dec 9, 2021 Case management visit (other) Building & playground safety
Buildings and grounds §101238(e)(1)
Based on observation The Licensee did not make sure the gate to the swimming pool is self-closing, which poses an immediate Health and Safety, and personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 10, 2021
Type A Dec 9, 2021 Case management visit (other) Building & playground safety
Buildings and grounds §101238(e)
Based on observation, The Licensee did not make sure the fencing around the pool is secure, LPAs observed the welding on 3 different location of the fence with rust and eroded making the rods loose, which poses an immediate Health and Safety, and personal rights risk to persons in care.
Plan of correction due Dec 10, 2021
Type A Dec 9, 2021 Case management visit (other) Building & playground safety
Buildings and grounds §101238
Based on observation the ceiling of the infant sleeping room has water damage and there appears to be mold in the corner of the ceiling, which poses an immediate Health and Safety, and personal rights risk to persons in care. 8 Director has been advised to create an account with Guardian in order to be able to monitor the facilities associations. CCR All cribs will be removed from sleeping room and the Director will contract a licensed professional to come out and repair the water damage and remove the mold. Director will provide proof of the work performed to LPA by 12/11/21.
Plan of correction due Dec 9, 2021
Type B Dec 9, 2021 Case management visit (other) Food & feeding
Food service §101227
Based on observation, LPAs observed two large hand snaitizers next to the infant formula, which poses a potential Health or Safety, or personal rights risk to persons in care. Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 14, 2021
Type B Dec 9, 2021 Case management visit (other) Caregiver conduct
Personal rights §101223(a)(2)
Based on observation, LPAs observed the rug used for infant to play on is dirty with stains, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 10, 2021
Type B Dec 9, 2021 Case management visit (other) Sleep safety
Infant sleeping equipment §101439.1
Based on observation, LPAs observed the cribs in the sleeping room in rows pushed up against each other without any space between, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 14, 2021
Type B Dec 9, 2021 Case management visit (other) Records & paperwork
Infant needs and services plan §101419.2(b)(2)
Based on records review, the Licensee does not have LIC 9227 on file for each infant under 12 months, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 13, 2021
Type B Dec 9, 2021 Case management visit (other) Building & playground safety
Outdoor activity space §101238.2(d)(2)
Based on observation LPAs observed two trees with a circular barrier lower than the turf around with screws sticking out, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 13, 2021
Type B Dec 9, 2021 Case management visit (other) Building & playground safety
Buildings and grounds §101238(d)
Based on observation LPAs observed the area in front of the playground used as storage space, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 14, 2021
Type B Dec 9, 2021 Case management visit (other) Records & paperwork
Sign-in and sign-out §101229.1(b)
Based on observation and records review, 1 0f 8 infants did not have a signature for the sing in, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 14, 2021
Type B Dec 9, 2021 Case management visit (other) Health & medication
Health and Safety Code §1596.8595
Based on observation and records review, The Licensee did not provide parents accusation and signed acknowledgement is not on file. LPAs observed children's files with parents signing off on receiving Stipulation but not the accusation, which poses a potential Health or Safety, or personal rights risk to persons in care.
Plan of correction due Dec 13, 2021
Type B Dec 9, 2021 Case management visit (other) Training & qualifications
Staff health screening and personnel requirements §101216(e)
Based on observation and records review, The Licensee does not have records available for the 24 hours of quarterly training, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Per Stipulation Licensee shall provide 24 hours of quarterly training to staff on mental health assessments, client behaviors, personal rights, care and supervision, and medication and keep a record of staff who attend such training and make records available to Licensing. Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 13, 2021
Type B Dec 9, 2021 Case management visit (other) Training & qualifications
Director qualifications and duties §101215.1(c)(1)
Based on record reviews there is no a clear written statement of the administrative responsibity and authority delegated to the child care center director which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 13, 2021
Type B Dec 9, 2021 Case management visit (other) Caregiver conduct
Personal rights §101223(b)(2)
Based on Observation a copy of the LIC 613A is not posted in a prominent, publicly accessible area of the center, which poses a potential health, safety or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 9, 2021
Type B Dec 9, 2021 Case management visit (other) Records & paperwork
Admission procedures and parents' rights §101218.1(c)
Based on Observation a copy of the PUB 393 (8/02), Child Care Center Notification of Parents' Rights Poster is not posted in a prominent, publicly accessible area of the center, which poses a potential health, safety or personal rights risk to persons in care.
Plan of correction due Dec 9, 2021
Type B Dec 9, 2021 Case management visit (other) Training & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on LPA review of staff files, Staff 2, 3, and 4 files do not have Mandated Reporter training, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Request Denied: Appeal Not Submitted Timely
Plan of correction due Dec 11, 2021
Type B Dec 9, 2021 Case management visit (other) Training & qualifications
Staff health screening and personnel requirements §101216(l)
Based on Interviews Staff 5 is reporting that she has worked more than 8 hours due to not having another staff relieve her, which poses a potential Health or Safety, or personal rights risk to persons in care. 8 Director will provide LPA with copy of this staff schedule for november up to today and provide plan of operations demonstrating how the facility will ensure to be fully staffed at all times and that no employee shall work more than eight (8) hours per day by end of day 12/14/21.
Plan of correction due Dec 14, 2021

Complaint investigations

Not substantiated Jun 26, 2024 Complaint investigation received Apr 4, 2024
The state did not substantiate this complaint, so its allegations are not shown.

How often are complaints about daycares in Los Angeles County substantiated? See the county-by-county report →

About this center

Licensed capacity 15 children
License type Infant center
License status Licensed
Licensed since Jan 8, 2001
Licensee Penny & Peggy Nairn 24 Hr Child Care, INC
Administrator Tina Roberts
Phone (818) 892-6634
State facility # 197407320
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Penny and Peggy Nairn 24-hr Childcare INC. take infants?

Yes. It is licensed by California as an infant center.

Has Penny and Peggy Nairn 24-hr Childcare INC. had any serious violations?

California issued 8 Type A citations since 2021, its most serious category. The most recent was on Aug 26, 2022, for infant fixtures, furniture and equipment. Each citation is listed in full above.

Have there been complaints about Penny and Peggy Nairn 24-hr Childcare INC.?

California investigated 1 complaint since 2021 and substantiated 0. Allegations are shown only for substantiated complaints.

How does Penny and Peggy Nairn 24-hr Childcare INC. compare with other daycares in North Hills?

It is tied for #3 of 6 centers in North Hills by weighted citations per inspection, and has more citations per inspection than 99% of California licensed centers with enough inspection history to compare.

When was Penny and Peggy Nairn 24-hr Childcare INC. last inspected?

Mar 20, 2025. No citations were issued during that visit.

How much does Penny and Peggy Nairn 24-hr Childcare INC. cost?

California does not publish individual centers’ prices, so ask Penny and Peggy Nairn 24-hr Childcare INC. for its current tuition. For comparison, the median full-time price at licensed centers in Los Angeles County, which includes North Hills, was $1,555 a month for infants (about $1,960 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Penny and Peggy Nairn 24-hr Childcare INC.?

The licensee is Penny & Peggy Nairn 24 Hr Child Care, INC, and the administrator listed with the state is Tina Roberts.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 197407320 on the California Care Facility Search. Data refreshed Oct 3, 2026.

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