Primrose School of Pleasanton · Preschool, Pleasanton
Primrose School of Pleasanton is a licensed child care center in Pleasanton, CA, licensed for up to 112 children and serving preschool-age children. It has held its California license since 2014. Since February 2021, state licensing staff have inspected it 4 times and investigated 9 complaints, 7 of them substantiated. The state issued 15 citations, 5 of them Type A (the most serious). None of them came in the last 12 months. Measured by weighted citations per inspection, it is #33 of 33 centers in Pleasanton and has more citations per inspection than 97% of California licensed centers.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on interviews and record review, the facility failed to prevent numerous biting incidents, which is an immediate health and safety or personal rights risk to children in care. 8 Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected. LPA email: Lorraine.Dacanay-Breaux@dss.ca.gov
101223(a)(3)Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment infliction of pain, humiliation, intimidation...or other actions of a punitive nature including but not limited to: interference with functions of daily living including... sleeping... aids to physical functioning. This requirement was not met as evidence by: Effective 08/30/24, Facility terminated the S4. Facility representative/director will provide training on personal rights as it pertains to nap/sleep time. Director will email the LPA the staff agenda and sign in sheet of the staff by November 15, 2024. Based on interviews and record review the facility stated that there was an incident occurred on 08/26/2024 where teacher/staff acknowledged that teacher "patted on the bottom a child a bit too hard" which poses a potential risk to the health and safety to children in care. 8 Facility representative/Director will email to LPA at: Lorraine.Dacanay-Breaux@dss.ca.gov
interview/observation: Children have not been served during morning breakfast/snack two variety items from at least two (2) food groups, the minimum quantity has not been provided. This poses a potential health risk to the Health and Safety to children in care. Facility Representative will email LPA: Lorraine.Dacanay-Breaux@dss.ca.gov Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
POC: Per Director 3 (three) staff was giving a written warning & 09/01/23, DSS provided a training TSP on Care & Supervision. POC by 09/25/23, a written plan of action will be submitted to Licensing detailing the steps staff will take to ensure visual supervision at all time. THIS IS A ZERO TOLERANCE VIOLATION AND A $500 CIVIL PENALTY IS ASSESSED TODAY AND $100 PER DAY WILL BE ASSESSED UNTIL CORRECTED. The facility did not ensure proper supervision resulting in a child leaving the classroom unattend which poses a potential health, safety, or personal rights risk to children in care. 8 Director will provided additional training signed by all staff, licensee will email this written statement to LPA Dacanay Breaux at Lorraine.Dacanay-Breaux@dss.ca.gov no later than the due date of 09/25/23. Since this is a repeated violation LPA will discuss with LPM in regards to additional POC next steps.
Director did not contact DSS via telephone to report incident that occured. This poses a potential safety & health risk to children in care. 8 Director will email LPA with her written statement by Sept 8, 2023. Lorraine. Dacanay-Breaux@dss.ca.gov
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... 1 Director will send LPA a written statement on how the facility will ensure and continue to remain in compliance regarding ratios during operating hours. Director will provide LPA the detail writing plan via email Lorraine.Dacanay Breaux @dss.ca.gov by the POC date of July 28, 2023. During the course of the investigation, LPA observed the facility was out of ratio. This poses a potential risk to the health and safety of the children in care. 8 Director will provide LPA the written plan that will ensure the facility will remain in ratio at all times. DIrector will provide staff names and working hours that reflect coverage. Director will email LPA by POC date of 07/28/2023 CCR Director will provide LPA the written plan that will ensure the facility will remain in ratio at all times. Director will provide staff names and/working hours that reflects coverage. Director will email LPA by POC date 07/28/23.
Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care. 8 Director will send to LPA by 6/9/23 the parents acknowledgment with signature and date via email.
LPAs observed a former staff did not have eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
LPAs was informed by director that an incident was not report to child's parent(s) and Department of Social Services, which is an immediate health, safety, and personal rights risk to children in care. 8 LPA discussed LIC 624 and reporting with the Director. Director will email LPA at Lorraine.Dacanay-Breaux@dss.ca.gov the written plan.
LPAs observed one staff present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
SIx (6) staff files were not available for LPA to review. This poses a potential risk to the health and safety of the children in care. LPA will schedule and send Director a letter for a mandatory non compliance meeting.
101216.2 Teacher Aide Qualifications & Duties: (e) An aide shall work only under the direct supervision of a teacher. This requirement was not met as evidence by: 1 The director will review the regulations on ratio requirements and create a written statement detailing the facility's plan of action and protocols to ensure that ratio requirements are met at all times. The director will email this signed and written statement directly to LPA Dacanay Breaux LPAs observed two aides to be in a classroom of 23 preschool children without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, and personal rights to children in care. 8 at lorraine.dacanaybreaux@dss.ca.gov no later than the due date of 05/31/23.
101170(e)(2) Criminal Record Clearance. Prior to working or volunteering in a licensed child care facility, all individuals subject to a criminal record review shall request a transfer of a criminal record clearance from another facility or Trustline. 1 POC - Cleared during visit. LPA sent 4 (four) staff home. Directors will watch videos on Criminal record clearance and Record Keeping, director will advise LPA of completion. AN IMMEDIATE CIVIL PENALTY OF $500 per staff IS ASSESSED TODAY BECAUSE STAFF MEMBERS S1, S2, S3, S4 CRIMINAL RECORD CLEARANCE IS NOT COMPLETE and NOT ASSOCIATED TO THIS FACILITY. AN LIC 421BG WAS GIVEN TO DIRECTOR.
staff did not have a Health Screening Report on file, were missing proof of tuberculosis test. This poses a potential risk to the health and safety of the children in care.
Staff is missing immunization record for MMR and TB. This poses a potential risk to the health and safety of the children in care. 8 Director will take Record Keeping Orentation
Complaint investigations
Personal Rights - Staff member hit child during nap time.
Food Services - Staff do not provide adequate food service.
Neglect/Lack of Supervision - Child left the classroom unattended
Ratio- Day Care staff are operating out of ratio.
Personal Rights - Staff hit day care children
Qualifications - Unqualified adults(s) care for day care children.
How often are complaints about daycares in Alameda County substantiated? See the county-by-county report →
About this center
Other licenses at this address
Common questions
Does Primrose School of Pleasanton take infants?
Not under this license, which covers preschool-age children. An infant center is licensed separately at the same address (listed below).
Has Primrose School of Pleasanton had any serious violations?
California issued 5 Type A citations since 2021, its most serious category. The most recent was on Sep 6, 2023, for care and supervision. Each citation is listed in full above.
Have there been complaints about Primrose School of Pleasanton?
California investigated 9 complaints since 2021 and substantiated 7. Allegations are shown only for substantiated complaints.
How does Primrose School of Pleasanton compare with other daycares in Pleasanton?
It is #33 of 33 centers in Pleasanton by weighted citations per inspection, and has more citations per inspection than 97% of California licensed centers with enough inspection history to compare.
When was Primrose School of Pleasanton last inspected?
Mar 12, 2025. No citations were issued during that visit.
How much does Primrose School of Pleasanton cost?
California does not publish individual centers’ prices, so ask Primrose School of Pleasanton for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Pleasanton, was $1,547 a month for preschoolers (about $1,950 today) in the state’s 2021 Regional Market Rate Survey.
Who runs Primrose School of Pleasanton?
The licensee is Pleasanton Schools, LLC., The, and the administrator listed with the state is Falguni Buddhdev.
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Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.
To read the full state reports, search facility number 013421388 on the California Care Facility Search. Data refreshed Oct 3, 2026.
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