Daycare Record Child care inspection records

Primrose School of Pleasanton · Infant Center, Pleasanton

7110 Koll Center Parkway, Pleasanton, CA 94566 · Alameda County
3 substantiated complaints Infant center

Primrose School of Pleasanton is a licensed child care center in Pleasanton, CA, licensed for up to 35 children and serving infants and toddlers. It has held its California license since 2014. Since February 2021, state licensing staff have inspected it 4 times and investigated 3 complaints, 3 of them substantiated. The state issued 9 citations, 6 of them Type A (the most serious). None of them came in the last 12 months. Measured by weighted citations per inspection, it is #32 of 33 centers in Pleasanton and has more citations per inspection than 96% of California licensed centers.

Inspection record

More citations than 96% of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
#32 of 33 centers in Pleasanton
6 Type A citations
3 Type B citations
4 Inspections
3 of 3 Complaints substantiated
9 citations from 12 state visits since Feb 8, 2021 · 0 in the last 12 months · last inspected Mar 12, 2025

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Mar 12, 2025 · Inspection · no citation Aug 7, 2024 · Report/investigation · citation found Mar 18, 2024 · Report/investigation · no citation Feb 12, 2024 · Inspection · no citation Nov 3, 2023 · Report/investigation · no citation Nov 3, 2023 · Report/investigation · no citation Jun 15, 2023 · Report/investigation · citation found May 24, 2023 · Report/investigation · citation found Apr 27, 2023 · Report/investigation · citation found Apr 21, 2023 · Report/investigation · citation found Dec 14, 2022 · Inspection · no citation Mar 2, 2022 · Inspection · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct 2
Staff ratios 2
Building & playground safety 2
Sleep safety 1
Background checks 1
Supervision 1

Citations, newest first

Type B Aug 7, 2024 Case management visit (other) Sleep safety
Infant sleeping equipment §101439.1(f)
101439.1 Infant Care Center Sleeping Equipment (f) Cribs shall be free from all loose articles and objects, including blankets and pillows. 08/07/24 staff removed the small blanket from the child's crib, infant was asleep. POC was cleared immediately staff removed. LPA Breaux noticed during the health and safety tour, that a blanket was in an infant's crib while sleep. Which poses a potential health, safety or personal rights risk to persons in care. 8 Assist. Director will have all staff in that classroom watch and review the Safe Sleep video and information provided to the asst. director on safe sleep. Staff will write a statement of understanding and email to LPA Breaux by 08/14/2024 Email: Lorraine.Dacanay-Breaux@dss.ca.gov
Plan of correction due Aug 14, 2024
Type A Jun 15, 2023 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care. 8 This facility has a scheduled a non compliance meeting to be held at the Oakland Regional office.
Plan of correction due Jun 23, 2023
Type B Jun 15, 2023 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
Staff yell at day care children. This poses a potential risk to the health and safety of the children in care. 8 This facility has scheduled a non compliance meeting to be held at the Oakland Regional office.
Plan of correction due Jun 23, 2023
Type A May 24, 2023 Case management visit (deficiencies) Background checks
Criminal record clearance §101170(e)(1)
LPAs observed four staff members present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.
Plan of correction due May 24, 2023
Type B May 24, 2023 Case management visit (deficiencies) Staff ratios
Staff-infant ratio §101416.5(b)(1)(A)
LPAs observed 14 infants in the care of one fully qualified teacher and two aides which poses a potential risk to the health, safety, and personal rights to children in care. 8 at lorraine.dacanaybreaux@dss.ca.gov no later than the due date of 05/31/23.
Plan of correction due May 31, 2023
Type A Apr 27, 2023 Complaint investigation Supervision
Care and supervision §101229(a)(1)
Based on interviews, it was stated they are not providing 100% visual supervison at all times to children in care which poses an immediate health and safety risk to children in care. THIS IS A ZERO TOLERANCE VIOLATION AND A $500 CIVIL PENALTY IS ASSESSED TODAY AND $100 PER DAY WILL BE ASSESSED UNTIL CORRECTED.
Plan of correction due Apr 28, 2023
Type A Apr 27, 2023 Complaint investigation Staff ratios
Staff-infant ratio §101416.5(b)(1)(a)
101616.5 Teacher-Child Ratios There shall be a ratio of one teacher to every three infants in attendance. (1) An aide as specified in Section 101216.2 may be substituted for a teacher when all of the following criteria are met: (A) A fully qualified teacher as specified in Sections 101616.2(a) and (c) is directly caring for and supervising no more than three infants; and has overall responsibility for supervising a total of no more than 12 infants, with the assistance of three aides as specified in Section 101616.5(b)(1)(B). 1 During the visit, LPA had the director place the qualified Infants teachers in the classrooms at all time. Director will write a plan to ensure staff is in the correct classrooms and within ratio. Director will complete staff files and contact LPA to review by 05/11/23. This requirement is not met as LPA obsevered and files reviewed that staff was not quaified. Therefore this poses a potential health and safety risk to children in care. 8 Director will email the written plan via email Lorraine.Dacanay-Breaux@dss.ca.gov
Plan of correction due May 11, 2023
Type A Apr 21, 2023 Complaint investigation Building & playground safety
Infant Care General Sanitation §101438.1(4)(a)
101438.1(4)(a) When infants are in care, the diaper-changing area, where residue is splashed, shall be washed and disinfected after each diaper change. (a) The immediate floor and wall areas shall also be kept clean. 1 During today's inspection, LPA had the faciltiy clean, disfect and change the diaper station. LPA inspected the area and the area was satisfactory. Facility representative will create and write a plan of prevention ensure the diaper changing stations are sanitary. Base on observation of the current condition of the diaper changing area,the facility did not ensure this area was clean, which poses an immediate risk to the health and safety to children in care. This is an potential risk to the Health and Safety or personal rights to persons in care. 8 Per owner the entire diaper station will be replaced, the station has been ordered and will take a week to arrive. Facility representive will contact LPA to inspect by 05/08/2023.
Plan of correction due Apr 21, 2023
Type A Apr 21, 2023 Complaint investigation Building & playground safety
Buildings and grounds §101238(a)(1)
101238(a)(1) Building & Grounds. The child care center shall be clean, safe, sanitary & in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1)The licensee shall take measures to keep the center free of flies, other insects, and rodents. 1 During today's inspection, the facility clean and disinfected the diaper changing station. Base on observation of the current condition of the diaper changing station this standard was was not met. This is an potential risk to the Health and Safety or personal rights to persons in care. 8 Facility representative will create and write a plan of prevention ensure the diaper changing stations are sanitary daily and will submit to LPA by 04/28/2023 via email Lorraine.Dacanay-Breaux@dss.ca.gov
Plan of correction due Apr 21, 2023

Complaint investigations

Substantiated Jun 15, 2023 Complaint investigation received Apr 20, 2023
Substantiated allegation:
Personal Rights - Staff handle day care children in a rough manner.
2 citations issued during this investigation, listed under Citations.
Substantiated Apr 27, 2023 Complaint investigation received Apr 26, 2023
Substantiated allegation:
Qualifications - Unqualified adults caring for infants.
2 citations issued during this investigation, listed under Citations.
Substantiated Apr 21, 2023 Complaint investigation received Apr 20, 2023
Substantiated allegation:
Physical Plant -Staff do not ensure changing tables are maintained in good condition
2 citations issued during this investigation, listed under Citations.

How often are complaints about daycares in Alameda County substantiated? See the county-by-county report →

About this center

Licensed capacity 35 children
License type Infant center
License status Licensed
Licensed since Jan 31, 2014
Licensee Pleasanton Schools, LLC., The
Administrator Falguni Buddhdev
Phone (925) 600-7745
State facility # 013421389
Parent reviews Google Maps reviews
Not checked by Daycare Record

Other licenses at this address

Common questions

Does Primrose School of Pleasanton take infants?

Yes. It is licensed by California as an infant center.

Has Primrose School of Pleasanton had any serious violations?

California issued 6 Type A citations since 2021, its most serious category. The most recent was on Jun 15, 2023, for personal rights. Each citation is listed in full above.

Have there been complaints about Primrose School of Pleasanton?

California investigated 3 complaints since 2021 and substantiated 3. Allegations are shown only for substantiated complaints.

How does Primrose School of Pleasanton compare with other daycares in Pleasanton?

It is #32 of 33 centers in Pleasanton by weighted citations per inspection, and has more citations per inspection than 96% of California licensed centers with enough inspection history to compare.

When was Primrose School of Pleasanton last inspected?

Mar 12, 2025. No citations were issued during that visit.

How much does Primrose School of Pleasanton cost?

California does not publish individual centers’ prices, so ask Primrose School of Pleasanton for its current tuition. For comparison, the median full-time price at licensed centers in Alameda County, which includes Pleasanton, was $1,874 a month for infants (about $2,360 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Primrose School of Pleasanton?

The licensee is Pleasanton Schools, LLC., The, and the administrator listed with the state is Falguni Buddhdev.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 013421389 on the California Care Facility Search. Data refreshed Oct 3, 2026.

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