Daycare RecordChild care inspection records

Rancho Heritage School

9488 19th Street, Rancho Cucamonga, CA 91701 · San Bernardino County
1 substantiated complaintChild care center (preschool)

Rancho Heritage School is a licensed child care center in Rancho Cucamonga, CA, licensed for up to 85 children and serving preschool-age children. It has held its California license since 2002. Since February 2021, state licensing staff have inspected it 4 times and investigated 2 complaints, 1 of them substantiated. The state issued 11 citations, 1 of them Type A (the most serious), most often for building & playground safety (6 of 11). 6 citations came in the last 12 months. Measured by weighted citations per inspection, it is tied for #30 of 35 centers in Rancho Cucamonga and has more citations per inspection than 90% of California licensed centers.

Inspection record

More citations than 90%of 10,948 California licensed centers, per inspection, weighted by severity. Among the most cited
Tied for #30 of 35 centers in Rancho Cucamonga
1Type A citations
10Type B citations
4Inspections
1 of 2Complaints substantiated
11 citations from 8 state visits since Feb 8, 2021 · 6 in the last 12 months · last inspected Oct 8, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Feb 12, 2026 · Report/investigation · no citationDec 3, 2025 · Report/investigation · no citationOct 8, 2025 · Inspection · citation foundSep 3, 2025 · Report/investigation · citation foundSep 3, 2025 · Report/investigation · citation foundJul 12, 2024 · Inspection · no citationNov 3, 2023 · Inspection · citation foundAug 17, 2022 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Building & playground safety6
Training & qualifications2
Health & medication2
Background checks1

Citations, newest first

Type BOct 8, 2025InspectionBuilding & playground safety
Disaster and emergency plan §101174(d)
Based on record review, the licensee did not comply with the section cited above. Director stated they have not done a disaster drill yet, and was unable to provide proof of one done in the last 6 months. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 17, 2025
Type BOct 8, 2025InspectionBuilding & playground safety
Buildings and grounds §101238(g)(1)
Based on LPA's observations, the licensee did not comply with the section cited above. The kitchen has 2 cabinets that hold hazardous chemicals with no lock. The kitchen door always remains open, for ventilation purposes, children do access the area near the kitchen door. Furthermore, there is a drawer with kitchen knives also accessible. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 17, 2025
Type BOct 8, 2025InspectionBuilding & playground safety
Outdoor activity space §101238.2(e)
Based on observation, the licensee did not comply with the section cited above. The outdoor drinking water fountain, has two wooden pieces that the fountain is bolted on. One out of the two pieces has completely worn down, exposing sharp pieces of wood. The water fountain itself works, and has collected dirt and leaves on it, as well as calcium from water. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 17, 2025
Type BOct 8, 2025InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above. 3 out of 3 teachers files did not have an updated Mandated Reporter Training (MRT) on file for "Child Care Providers". S1, S3 and S4 did not have MRT on file. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 17, 2025
Type BOct 8, 2025InspectionHealth & medication
Staff immunizations §1596.7995(a)(1)
Based on record review, the licensee did not comply with the section cited above. 1 out of 3 teachers files did not have immunizations on file. S3 did not have immunizations on file. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 17, 2025
Type BOct 8, 2025InspectionHealth & medication
Health-related services §101226(e)(3)(B)
Based on observation, record review and directors own admission, the licensee did not comply with the section cited above. There was no proof of written approval and instructions from the child's authorized representative for the administration of the medication to the child. This poses/posed a potential health, safety or personal rights risk to persons in care.
Plan of correction due Oct 17, 2025
Type ASep 3, 2025Case management visit (other)Background checks
Criminal record clearance §101170(e)
During a tour of the facility, LPA determined S1 does not have a criminal record clearance. 1 Immediately, director removed this individual from the room, away from the children. Director agrees to communicate with LPA what their plan is regarding S1, moving forward. This poses an immediate threat to the health and safety to the persons in care.
Plan of correction due Sep 4, 2025
Type BSep 3, 2025Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)
During a tour of the center, LPA noted areas of the center not being used with signs of rodents. 1 Director was able to speak with the owner and get things started on the clean up of the off limit areas. Furthermore, director will send in a written understanding of what a clean, safe, sanitary and repaired area looks like. Additionally observed were cobwebs, dust, debris, rugs, large toys, and stacks of paper piled on top of each other. LPA noted a foul odor in one of the on-limits classrooms, & unable to determine its source.
Plan of correction due Sep 5, 2025
Type BSep 3, 2025Complaint investigationBuilding & playground safety
Buildings and grounds §101238(a)(1)
Director was able to get droppings cleaned up. Furthermore, director will send in a written understanding of what measures they are taking to ensure flies, other insects or rodents are not a threat to the health/safety of the chidlren. During a tour of the center, LPA noted areas of the center not being used with signs of rodents. Pertinent parties stated on/about 08/18/25, staff were instructed to sweep up rat droppings found in a first-floor storage closet and additional droppings on the second floor.LPA reviewed a photo of a 8 large possum that had reportedly left fecal smears inside the facility. This poses a potential health and safety risk to the children in care.
Plan of correction due Sep 5, 2025
Type BNov 3, 2023InspectionBuilding & playground safety
Lead testing of drinking water §1597.16(a)(1)
Based on record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed lead testing was not conducted before 1/1/23
Plan of correction due Nov 7, 2023
Type BNov 3, 2023InspectionTraining & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed two staff did not have their mandated reporter training.
Plan of correction due Nov 10, 2023

Complaint investigations

Not substantiatedDec 3, 2025Complaint investigationreceived Sep 30, 2025
The state did not substantiate this complaint, so its allegations are not shown.
SubstantiatedSep 3, 2025Complaint investigationreceived Jul 16, 2025
Substantiated allegations:
Facility is in disrepair
Facility is not free of rodents
2 citations issued during this investigation, listed under Citations.

About this center

Licensed capacity85 children
License typeChild care center (preschool)
License statusLicensed
Licensed sinceFeb 20, 2002
LicenseeRancho Heritage School
AdministratorKazi Akther
Phone(909) 483-8250
State facility #364809858

Common questions

Does Rancho Heritage School take infants?

Not under this license, which covers preschool-age children.

Has Rancho Heritage School had any serious violations?

California issued 1 Type A citation since 2021, its most serious category. The most recent was on Sep 3, 2025, for criminal record clearance. Each citation is listed in full above.

Have there been complaints about Rancho Heritage School?

California investigated 2 complaints since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Rancho Heritage School compare with other daycares in Rancho Cucamonga?

It is tied for #30 of 35 centers in Rancho Cucamonga by weighted citations per inspection, and has more citations per inspection than 90% of California licensed centers with enough inspection history to compare.

When was Rancho Heritage School last inspected?

Oct 8, 2025. The state issued at least one citation during that visit.

How much does Rancho Heritage School cost?

California does not publish individual centers’ prices, so ask Rancho Heritage School for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Rancho Cucamonga, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Rancho Heritage School?

The licensee is Rancho Heritage School, and the administrator listed with the state is Kazi Akther.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364809858 on the California Care Facility Search. Data refreshed Oct 2, 2026.