Daycare RecordChild care inspection records

Stepp

11661 Donner Pass Road, Truckee, CA 96161 · Nevada County
1 Type A citation in last 12 months1 substantiated complaintInfant center

Stepp is a licensed child care center in Truckee, CA, licensed for up to 24 children and serving infants and toddlers. It has held its California license since 2010. Since February 2021, state licensing staff have inspected it 3 times and investigated 1 complaint, 1 of them substantiated. The state issued 3 citations, 2 of them Type A (the most serious), most often for staff ratios (1 of 3). 1 citation came in the last 12 months, including 1 Type A. Measured by weighted citations per inspection, it is #11 of 12 centers in Truckee and has more citations per inspection than 84% of California licensed centers.

Inspection record

More citations than 84%of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
#11 of 12 centers in Truckee
2Type A citations
1Type B citations
3Inspections
1 of 1Complaints substantiated
3 citations from 4 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Oct 24, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Oct 24, 2025 · Inspection · citation foundJul 7, 2025 · Report/investigation · citation foundSep 6, 2024 · Inspection · citation foundApr 20, 2023 · Inspection · no citation
Citation issuedNo citationTop row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Staff ratios1
Caregiver conduct1
Records & paperwork1

Citations, newest first

Type AOct 24, 2025InspectionStaff ratios
Capacity limits §101161(a)
Based on observation and interview, the licensee did not comply with the section cited above due to a child over the age of 24 months being under supervision in the infant classroom, and a child over the age of 36 months being under supervision in the toddler classroom. This poses an immediate health, safety or personal rights risk to persons in care.
Plan of correction due Oct 27, 2025
Type AJul 7, 2025Complaint investigationCaregiver conduct
Personal rights §101223(a)(2)
Based on interview and record review, the licensee did not comply with the section cited above due to a teacher not de-escalating a verbal altercation with two parents, leading to the parents exhibiting aggressive behavior in front of children. This posed an immediate health, safety, or personal rights risk to persons in care.
Plan of correction due Jul 8, 2025
Type BSep 6, 2024InspectionRecords & paperwork
Personnel records §101217(d)
Based on record review, the licensee did not comply with the section cited above by not storing all personnel records on site, preventing the licensing analyst from reviewing necessary documents. This poses a potential health, safety, or personal rights risk to persons in care.
Plan of correction due Oct 4, 2024

Complaint investigations

SubstantiatedJul 7, 2025Complaint investigationreceived May 8, 2025
Substantiated allegation:
Teacher engaged in alteracation with an adult student in front of children in care.
1 citation issued during this investigation, listed under Citations.

About this center

Licensed capacity24 children
License typeInfant center
License statusLicensed
Licensed sinceMay 27, 2010
LicenseeTahoe Truckee Unified School District
AdministratorMalissa Cruz
Phone(530) 582-2646
State facility #293616287

Common questions

Does Stepp take infants?

Yes. It is licensed by California as an infant center.

Has Stepp had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Oct 24, 2025, for capacity limits. Each citation is listed in full above.

Have there been complaints about Stepp?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Stepp compare with other daycares in Truckee?

It is #11 of 12 centers in Truckee by weighted citations per inspection, and has more citations per inspection than 84% of California licensed centers with enough inspection history to compare.

When was Stepp last inspected?

Oct 24, 2025. The state issued at least one citation during that visit.

How much does Stepp cost?

California does not publish individual centers’ prices, so ask Stepp for its current tuition. For comparison, the median full-time price at licensed centers in Nevada County, which includes Truckee, was $1,257 a month for infants (about $1,590 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Stepp?

The licensee is Tahoe Truckee Unified School District, and the administrator listed with the state is Malissa Cruz.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 293616287 on the California Care Facility Search. Data refreshed Oct 2, 2026.