Daycare Record Child care inspection records

Volunteers of America · Rialto

304 North Pepper Avenue, Rialto, CA 92376 · San Bernardino County
1 substantiated complaint Child care center (preschool)

Volunteers of America is a licensed child care center in Rialto, CA, licensed for up to 190 children and serving preschool-age children. It has held its California license since 2009. Since February 2021, state licensing staff have inspected it 5 times and investigated 1 complaint, and it was substantiated. The state issued 4 citations, 2 of them Type A (the most serious), most often for caregiver conduct (2 of 4). 1 citation came in the last 12 months. Measured by weighted citations per inspection, it is tied for #16 of 29 centers in Rialto and has more citations per inspection than 76% of California licensed centers.

Inspection record

More citations than 76% of 10,948 California licensed centers, per inspection, weighted by severity. More citations than most
Tied for #16 of 29 centers in Rialto
2 Type A citations
2 Type B citations
5 Inspections
1 of 1 Complaints substantiated
4 citations from 12 state visits since Feb 8, 2021 · 1 in the last 12 months · last inspected Sep 15, 2026

Every state visit

2022 2023 2024 2025 2026 INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom) Sep 15, 2026 · Inspection · citation found Aug 20, 2025 · Inspection · no citation Jun 13, 2025 · Report/investigation · citation found Dec 5, 2024 · Report/investigation · citation found Mar 1, 2024 · Inspection · no citation Mar 1, 2024 · Report/investigation · no citation Sep 6, 2023 · Report/investigation · no citation Sep 6, 2023 · Report/investigation · no citation Sep 19, 2022 · Inspection · no citation Aug 3, 2022 · Report/investigation · no citation Feb 18, 2022 · Report/investigation · no citation Dec 29, 2021 · Inspection · no citation
Citation issued No citation Top row: inspections · bottom row: complaint investigations and other visits

What inspectors cited most

Caregiver conduct 2
Training & qualifications 1
Records & paperwork 1

Citations, newest first

Type B Sep 15, 2026 Inspection Training & qualifications
Mandated reporter training §1596.8662(b)(1)
Based on record review, the licensee did not comply with the section cited above in that 1 out of 6 staff files did not have a current certificate, which poses/posed a potential health, safety or personal rights risk to persons in care. The mandated reporter certificate for S1 expired.
Plan of correction due Sep 25, 2026
Type A Jun 13, 2025 Case management visit (incident) Caregiver conduct
Personal rights §101223(a)(2)
Based on interviews and the review of camera footage, a staff member handled a child inappropriately which resulted in an injury, which poses an immediate health, safety and personal rights risk to children in care.
Plan of correction due Jun 13, 2025
Type B Jun 13, 2025 Case management visit (incident) Records & paperwork
Reporting requirements §101212(f)
Based on interviews and review of camera footage, a child was handled inappropriately which resulted in an injury that staff was unaware of therefore the authorized representative was not informed, which poses a potential health, safety and personal rights risk to children in care.
Plan of correction due Jun 13, 2025
Type A Dec 5, 2024 Complaint investigation Caregiver conduct
Personal rights §101223(a)(3)
Based on observations and evidence collected, it was revealed that S3 grabbed day care children and forcefully sat them down when misbehaving which poses an immediate personal rights risk to children in care.
Plan of correction due Dec 6, 2024

Complaint investigations

Substantiated Dec 5, 2024 Complaint investigation received Oct 17, 2024
Substantiated allegations:
Personal Rights - Staff grabbed daycare child in an inappropriate manner
Personal Rights - Staff does not treat daycare child with dignity and respect
1 citation issued during this investigation, listed under Citations.

How often are complaints about daycares in San Bernardino County substantiated? See the county-by-county report →

About this center

Licensed capacity 190 children
License type Child care center (preschool)
License status Licensed
Licensed since Sep 11, 2009
Licensee Volunteers Of America Southwest Ca
Administrator Breanna Duran
Phone (909) 562-0901
State facility # 364830600
Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Does Volunteers of America take infants?

Not under this license, which covers preschool-age children.

Has Volunteers of America had any serious violations?

California issued 2 Type A citations since 2021, its most serious category. The most recent was on Jun 13, 2025, for personal rights. Each citation is listed in full above.

Have there been complaints about Volunteers of America?

California investigated 1 complaint since 2021 and substantiated 1. Allegations are shown only for substantiated complaints.

How does Volunteers of America compare with other daycares in Rialto?

It is tied for #16 of 29 centers in Rialto by weighted citations per inspection, and has more citations per inspection than 76% of California licensed centers with enough inspection history to compare.

When was Volunteers of America last inspected?

Sep 15, 2026. The state issued at least one citation during that visit.

How much does Volunteers of America cost?

California does not publish individual centers’ prices, so ask Volunteers of America for its current tuition. For comparison, the median full-time price at licensed centers in San Bernardino County, which includes Rialto, was $835 a month for preschoolers (about $1,050 today) in the state’s 2021 Regional Market Rate Survey.

Who runs Volunteers of America?

The licensee is Volunteers Of America Southwest Ca, and the administrator listed with the state is Breanna Duran.

Licensed centers nearby

Citations are quoted from California Department of Social Services inspection and complaint reports. Type A citations are the state’s most serious category (an immediate risk to children’s health, safety or personal rights); Type B citations are a potential risk. A citation is a finding about one rule, not a judgment about a center overall. Complaint allegations appear here only when the state substantiated them.

To read the full state reports, search facility number 364830600 on the California Care Facility Search. Data refreshed Oct 3, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.