Bright Horizons at Erie

5450 Merwin Ln, Erie, PA 16510 · Erie County

1 core-safety citation in last 12 months 3 complaint investigations found violations Keystone STAR 4 (accredited)

Part of Bright Horizons · 14 Pennsylvania locations

Bright Horizons at Erie is a certified child care center in Erie, PA, with capacity for 129 children. It holds a Keystone STAR 4 (accredited) rating. Since August 2021, Pennsylvania certification staff have inspected it 9 times and confirmed violations in 3 complaint investigations. The state cited 59 violations, 16 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (15 of 59). 15 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is #25 of 58 centers in Erie and has more citations per inspection than 77% of Pennsylvania certified centers.

Inspection record

More citations than 77% of 4,789 Pennsylvania certified centers, per inspection, weighted by topic. More citations than most

#25 of 58 centers in Erie

16 Core-safety citations

43 Other citations

9 Inspections

3 Complaint investigations that found violations

59 citations from 12 state visits since Aug 16, 2021 · 15 in the last 12 months · last inspected Aug 27, 2026

Every state visit

Violation found No violation Top row: inspections · bottom row: complaint investigations, self-reported incidents and other visits

What inspectors cited most

Building & playground safety 15

Training & qualifications 11

Records & paperwork 7

Health & medication 6

Supervision 6

Background checks 4

Caregiver conduct 4

Emergency preparedness 3

Staff ratios 2

Food & feeding 1

Citations, newest first

Citation Aug 27, 2026 Inspection Health & medication

2 feet apart 55 Pa. Code §3270.106(f)

Observed less than two feet of space on three sides of two cots in the preschool room.

Center’s plan of correction (accepted, Oct 9, 2026): “Cots will be two feet apart on three sides at rest time in all classrooms.”

Inspection status on COMPASS: Needs Verification

Citation Aug 27, 2026 Inspection Health & medication

Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports 55 Pa. Code §3270.131(b)(2)/3270.182(1)

The most recent updated health reports in the file for Child #1, a preschool child, exceeded 12 months between reports. The file for Child #3, a preschool child, did not include an updated health report conducted within the past 12 months.

Center’s plan of correction (accepted, Oct 9, 2026): “An updated health report was on file for Child #1 on the day of the inspection. The Center Director contacted the parents immediately and received the updated health report for child # 3.”

Inspection status on COMPASS: Needs Verification

Citation Aug 27, 2026 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

The most recent fire safety trainings in the file for Staff Person #3 exceeded 12 months between trainings.

Center’s plan of correction (implemented, Oct 9, 2026): “The staff person had obtained a fire safety training prior to the inspection.”

Inspection status on COMPASS: Needs Verification

Citation Aug 27, 2026 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

The file for Staff Person #1 did not contain a written evaluation conducted within the past 12 months. The first written evaluation in the file for Staff Person #2 was conducted more than 12 months after the staff person's first day working in a childcare position at the facility (See LIS Code Sheet).

Center’s plan of correction (implemented, Oct 9, 2026): “Staff Person #2 had a current evaluation prior to the inspection. An annual written evaluation has been completed for staff person #2.”

Inspection status on COMPASS: Needs Verification

Citation Aug 27, 2026 Inspection Records & paperwork

Each child care space 55 Pa. Code §3270.124(c)

Emergency contact forms were not present in the preschool room for Child #1 and Child #2 who were receiving care in that room.

Center’s plan of correction (implemented, Oct 9, 2026): “Emergency contact forms were immediately placed in the class book bag for Child #1 and Child # 2.”

Inspection status on COMPASS: Needs Verification

Citation May 27, 2026 Inspection Building & playground safety

No peeling paint or plaster 55 Pa. Code §3270.77(a)

Observed peeling, flaking paint and plaster in the following areas: from a small hole under the whiteboard in the Todd 1 Room. From holes in the wall in the left corner of the Twos 2 Room. Near the sink in the K-Prep Room. On several of the fence caps in the outdoor play spaces.

Center’s plan of correction (implemented, Jun 25, 2026): “The hole under the whiteboard in Tods 1 was plastered and painted, in addition a plastic door stop was added to prevent holes in the future. The peeling paint under the paper towel holder in Tods 1 was scraped and repainted. The two holes in Twos 2 were plastered and painted. In K-Prep the wall was…”

Citation May 27, 2026 Inspection Building & playground safety

Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)

The fire drill/fire system test log documents one occasion where fire system checks exceeded thirty days between tests: 3/6-4/14.

Center’s plan of correction (implemented, Jun 25, 2026): “On 4/14/26, a drill was conducted 6 days after the 30 day mark correcting the missed drill while the director was off work.”

Core safety Nov 19, 2025 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

The most recent State Police and Child Abuse Clearances in the file for Staff Person #1 exceeded 60 months between clearances. The file for Staff Person #3, who permanently resides in South Dakota, did not contain the necessary out of state clearances for South Dakota conducted within the past 60 months.

Center’s plan of correction (implemented, Nov 21, 2025): “The Staff person #3 is not working at the center while she collects the required out of state clearances. Staff person #1 obtained her state police and child abuse clearances prior to the inspection.”

Citation Nov 19, 2025 Inspection Building & playground safety

Building Surfaces 55 Pa. Code §3270.76

Observed dried food and drink particles on the wall between the sink and the refrigerator in the Toddler 2 Room. Observed a ceiling tile discolored from water damage above the Discovery Learning Area in the Twos 2 Room.

Center’s plan of correction (implemented, Nov 21, 2025): “Food was cleaned from the wall and refrigerator in the toddler 2 room and a ceiling tile was replaced in the twos 2 room”

Citation Nov 19, 2025 Inspection Building & playground safety

No peeling paint or plaster 55 Pa. Code §3270.77(a)

Observed flaking paint and plaster from holes in a wall, of which a bulletin board had been removed, across from the diaper changing table in the Toddler 1 Room.

Center’s plan of correction (implemented, Nov 21, 2025): “The holes that created flaking paint were covered with tape as we wait for the new bulletin board to be hung.”

Citation Nov 19, 2025 Inspection Food & feeding

Refrigerator 55 Pa. Code §3270.107

Observed food and drink residue on the bottom shelf and the base of the refrigerator in the Toddler 2 Room.

Center’s plan of correction (implemented, Nov 21, 2025): “The fridge was cleaned in the toddler 2 room.”

Citation Nov 19, 2025 Inspection Health & medication

Disposable diapers 55 Pa. Code §3270.135(a)(3)

On 11/19/25 at approximately 10:00 AM in the Toddler 1 Room, observed Staff Person #4 lift the lid of the hands-free can, rather than use the foot petal, when disposing a soiled diaper.

Center’s plan of correction (implemented, Nov 21, 2025): “The garbage can was moved closer to the changing table for easier reach of the foot pedal.”

Citation Nov 19, 2025 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

The most recent fire safety trainings in the file for Staff Person #1 exceeded 12 months between trainings.

Center’s plan of correction (implemented, Nov 21, 2025): “The staff person had obtained a fire safety training prior to the inspection.”

Citation Nov 19, 2025 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

The file for Staff Person #2, who has been working at the facility for more than one year, did not include an annual written evaluation (See LIS Code Sheet).

Center’s plan of correction (implemented, Nov 21, 2025): “An annual written evaluation has been completed for staff person #2.”

Citation Nov 19, 2025 Inspection Records & paperwork

Services proceeded 55 Pa. Code §3270.123(a)(3)

The most recent Child Service Reports in the file for Child #1 exceeded 6 months between reports.

Center’s plan of correction (implemented, Nov 21, 2025): “The child service report/portfolio child assessment was signed and corrected prior to the inspection.”

Show 44 older citations

Core safety May 8, 2025 Complaint investigation Caregiver conduct

No physical punishment 55 Pa. Code §3270.113(b)

Staff Persons #1 and #2 were observed squirting water in the faces of preschool-age children as a form of discipline, resulting in the children's hair being visibly wet and dripping.

Center’s plan of correction (implemented, Nov 5, 2025): “1. 7/17/2025 Staff involved in this incident were terminated on 5/13/25. The Center will print and distribute the Bright Horizons Positive Guidance Policy that contains a statement employees will not use any form of punishment including spanking. All staff will review the Bright Horizons Mandated…”

Core safety Apr 9, 2025 Inspection Caregiver conduct

No ridicule or threaten harm 55 Pa. Code §3270.113(c)

Based on investigation findings, staff #1 has singled children out for ridicule by saying "Stop it you're too old to act like a baby, you're being ridiculous, you're 4."

Center’s plan of correction (implemented, Oct 29, 2025): “Facility persons will not single out a child for ridicule, threaten harm to a child or a child's family and may not specifically aim to degrade a child or child's family.”

Core safety Apr 9, 2025 Inspection Caregiver conduct

No harsh language 55 Pa. Code §3270.113(d)

Based on investigation findings, staff #1 has used harsh and demeaning language in the presence of children including calling children spoiled, entitled brats, and telling a child they were acting like a baby.

Center’s plan of correction (implemented, Oct 29, 2025): “Facility persons will not use harsh, demanding or abusive language in the presence of children.”

Core safety Apr 9, 2025 Inspection Caregiver conduct

Restraints prohibited 55 Pa. Code §3270.113(e)

Based on investigation findings, on 4/01/25 staff #1 restrained child #1. While child #1 was in a seated position on the floor, staff #1 stood above them with their hands on the child's shoulders for approximately 2-3 minutes while saying the child was out of control.

Center’s plan of correction (implemented, Oct 29, 2025): “Facility persons will not restrain a child by using bonds, ties, or straps to restrict a child's movement or by enclosing the child in a confined space, closet, or locked room.”

Core safety Mar 26, 2025 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

The most recent FBI clearances in the files for Staff Person #1 and #2 exceeded 60 months between clearances. The most recent State Police, Child Abuse, FBI Clearances and NSOR Certificates in the file for Staff Person #3 exceeded 60 months between clearances.

Center’s plan of correction (implemented, Apr 21, 2025): “The staff persons listed above completed their clearances prior to our annual inspection. Staff person 1 obtained her FBI clearance prior to our 2025 DHS annual inspection. Staff person 2 completed her FBI clearance prior to the 2024 annual DHS inspection. Staff Person 3 completed her NSOR…”

Citation Mar 26, 2025 Inspection Emergency preparedness

Training regarding plan 55 Pa. Code §3270.27(c)

The files for Staff Person #1, 4 and 5 did not include documentation of training in the facility's emergency plan conducted within the past 12 months.

Center’s plan of correction (implemented, Apr 21, 2025): “The Director had the listed staff complete their annual emergency training and sign off on an acknowledgement.”

Citation Mar 26, 2025 Inspection Building & playground safety

Locked or inaccessible/Toxic plants not permitted 55 Pa. Code §3270.66(a)/3270.66(d)

Observed a golden pothos and philodendron, which were accessible to children, in the Preschool Room.

Center’s plan of correction (implemented, Apr 21, 2025): “The Golden pothos and philodendron were removed from the child care facility.”

Citation Mar 26, 2025 Inspection Building & playground safety

No peeling paint or plaster 55 Pa. Code §3270.77(a)

Observed peeling paint on the wall and around the sink in the bathroom between the Preschool and PreK bathroom.

Center’s plan of correction (implemented, Apr 21, 2025): “The peeling paint on the wall and around the sink in the preschool/pre-k bathroom is temporarily covered and will be painted as of 4/18/25.”

Citation Mar 26, 2025 Inspection Building & playground safety

Glass 55 Pa. Code §3270.81

A visual strip or other visual identification was not placed on the windows in the Twos 1 and Preschool Rooms.

Center’s plan of correction (implemented, Apr 21, 2025): “Circle dot decals were placed on the twos 1 window and the preschool room door.”

Citation Mar 26, 2025 Inspection Health & medication

2 feet apart 55 Pa. Code §3270.106(f)

Observed less than 2 feet of space on three sides of the cots for three of the children who were napping in the Twos 2 Room.

Center’s plan of correction (implemented, Apr 21, 2025): “The cots were adjusted to meet the regulation of at least 2 feet on 3 sides of each child's cot.”

Citation Mar 26, 2025 Inspection Training & qualifications

Comply with CPSL 55 Pa. Code §3270.32(a)

The most recent mandated reporter trainings in the file for Staff Person #3 exceeded 60 months between trainings.

Center’s plan of correction (implemented, Apr 21, 2025): “The staff person listed above has completed their mandated reporter training.”

Citation Mar 26, 2025 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

The most recent written evaluations in the files for Staff Person #1 and #3 exceeded 12 months between evaluations.

Center’s plan of correction (implemented, Apr 21, 2025): “Evaluations were completed on the staff prior to the time of the 2025 DHS annual inspections.”

Core safety Dec 23, 2024 Complaint investigation Staff ratios

Similar Age Level 55 Pa. Code §3270.51

Based on conversations with staff, it was verified that on 12/18/24 at 11:15 AM, Staff Person #1 was supervising 6 older toddlers in the toddler playground. When staff person opened the door to return with children to the building, Child #1 ran away from Staff Person #1 down the hall. Staff Person #1 chased after Child #1 letting the door shut behind her. The other five older toddlers were outside unsupervised for ten seconds until Staff Person #2 opened the door and Staff Person #1 returned with Staff Person #3 to assist in getting the children inside.

Center’s plan of correction (implemented, Mar 26, 2025): “If a teacher is struggling to come in from outside, they will stay on the playground and use their walkie to call for help to prevent situations of children running while other children stay behind.”

Core safety Dec 23, 2024 Complaint investigation Supervision

Supervised at all times 55 Pa. Code §3270.113(a)

Based on conversations with staff, it was verified that on 12/18/24 at 11:15 AM, Staff Person #1 was supervising 6 older toddlers in the toddler playground. When staff person opened the door to return with children to the building, Child #1 ran away from Staff Person #1 down the hall. Staff Person #1 chased after Child #1 letting the door shut behind her. The other five older toddlers were outside unsupervised for ten seconds until Staff Person #2 opened the door and Staff Person #1 returned with Staff Person #3 to assist in getting the children inside.

Core safety Dec 23, 2024 Complaint investigation Supervision

Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)

Based on conversations with staff, it was verified that on 12/18/24 at 11:15 AM, Staff Person #1 was supervising 6 older toddlers in the toddler playground. When staff person opened the door to return with children to the building, Child #1 ran away from Staff Person #1 down the hall. Staff Person #1 chased after Child #1 letting the door shut behind her. The other five older toddlers were outside unsupervised for ten seconds until Staff Person #2 opened the door and Staff Person #1 returned with Staff Person #3 to assist in getting the children inside.

Core safety Jul 11, 2024 Complaint investigation Staff ratios

Similar Age Level 55 Pa. Code §3270.51

On 7/9/24, Staff Person #1 and #2 were supervising 15 Preschool children in the Preschool Classroom. Staff Person #1 and #2 took 14 of the children to the outdoor play area at 10:35 am, leaving Child #1 alone and unsupervised in the Preschool Classroom for three to four minutes: 10:35-10:38. Staff were unaware they had left the child in the classroom.

Center’s plan of correction (implemented, Oct 8, 2024): “The child was returned to the group with the teachers and a supervision counting of numbers and matching of faces to pictures was completed when the child was returned to the teachers.”

Core safety Jul 11, 2024 Complaint investigation Supervision

Supervised at all times 55 Pa. Code §3270.113(a)

* On 7/9/24, Staff Person #1 and #2 were supervising 15 Preschool children in the Preschool Classroom. Staff Person #1 and #2 took 14 of the children to the outdoor play area at 10:35 am, leaving Child #1 alone and unsupervised in the Preschool Classroom for three to four minutes: 10:35-10:38. Staff were unaware they had left the child in the classroom.

Center’s plan of correction (implemented, Oct 8, 2024): “All staff attended a 3 hour supervision training presented by the ELRC and held on 9/14/24.”

Core safety Jul 11, 2024 Complaint investigation Supervision

Supervised at all times 55 Pa. Code §3270.113(a)

On 7/9/24, Staff Person #1 and #2 were supervising 15 Preschool children in the Preschool Classroom. Staff Person #1 and #2 took 14 of the children to the outdoor play area at 10:35 am, leaving Child #1 alone and unsupervised in the Preschool Classroom for three to four minutes: 10:35-10:38. Staff were unaware they had left the child in the classroom.

Center’s plan of correction (implemented, Oct 8, 2024): “The child was brought to the teachers and will be supervised by a staff person at all times.”

Core safety Jul 11, 2024 Complaint investigation Supervision

Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)

On 7/9/24, Staff Person #1 and #2 were supervising 15 Preschool children in the Preschool Classroom. Staff Person #1 and #2 took 14 of the children to the outdoor play area at 10:35 am, leaving Child #1 alone and unsupervised in the Preschool Classroom for three to four minutes: 10:35-10:38. Staff were unaware they had left the child in the classroom.

Center’s plan of correction (implemented, Oct 8, 2024): “The child was taken to the assigned teachers to be in sight, sound, direct, and accessible care of the child.”

Citation Jul 11, 2024 Inspection Training & qualifications

Health and Safety Training 55 Pa. Code §3270.31(f)

Staff person #3 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Pediatric First Aid/CPR in an approved curriculum from a PQAS Instructor.

Center’s plan of correction (implemented, Oct 8, 2024): “The staff was supervised with children by an ASG or GS once it was discovered that her CPR was not correct. Her last day with us was on 8/2/24.”

Core safety Apr 10, 2024 Inspection Supervision

Staff assigned to specific children 55 Pa. Code §3270.113(a)(1)

At approximately 11:15am on 4/10/24, staff #1 and #2 were observed supervising 9 older toddlers in the 2's Room #1. When asked to identify the children in their primary care groups, staff #1 named 5 children. Staff #2 named 2 of the 4 children assigned to them. Upon the second attempt, staff #1 again named 5 children and staff #2 was again only able to name 2 of the 4 children in their group. In the PS Prep room, staff #3 and #4 were observed with 20 preschoolers. When asked to identify the children in their primary care groups, staff #3 named 10 children. Staff #4 was unable to name all 10 children in their group. Upon the second attempt, staff #3 again named 10 children and staff #4 was again unable to name all 10 children in their group.

Center’s plan of correction (implemented, Oct 7, 2024): “The staff person will know the names and whereabouts of the children in their assigned group using the child ID tags and the name to face process in the MyBrightDay App.”

Core safety Mar 25, 2024 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

The NSOR application in the file for Staff Person #4 was submitted after the staff person's first day working in a child care position at the facility. The NSOR Certificate in the file for Staff Person #4 was acquired more than 45 days after the staff person's first day working in a child care position at the facility (See LIS Code Sheet).

Center’s plan of correction (implemented, Apr 2, 2024): “Staff members NSOR was completed at the time of visit on 3/25/24.”

Citation Mar 25, 2024 Inspection Emergency preparedness

Letter to parents 55 Pa. Code §3270.27(e)

The facility did not have a letter on file to be provided to the parents explaining the emergency procedures pertaining to PA Chapter 3270.27(a) 1-5.

Center’s plan of correction (implemented, Jun 12, 2024): “See attached letter sent to families explaining the emergency procedures. This letter was found in the emergency binder after the visit.”

Citation Mar 25, 2024 Inspection Building & playground safety

Building Surfaces 55 Pa. Code §3270.76

Observed exposed bolts, which create a sharp point, protruding from the toilet mounts on one of the toilets between the Twos 1 and Twos 2 Rooms and on two of the toilets in the Preschool 1 Room.

Center’s plan of correction (implemented, Jun 11, 2024): “The Center Director placed a work order 3-27-24 to the Maintenance Department and this was fixed on 4/1/24.”

Citation Mar 25, 2024 Inspection Building & playground safety

No peeling paint or plaster 55 Pa. Code §3270.77(a)

Observed peeling, flaking paint along the tops of the poles of the green fence in the outdoor play areas.

Center’s plan of correction (implemented, Jun 11, 2024): “Center Director placed a work order on 3-27-24 for the chipped paint to be covered.”

Citation Mar 25, 2024 Inspection Building & playground safety

Glass 55 Pa. Code §3270.81

A visual strip or other visual identification was not placed on the glass exit doors to the outdoor play spaces.

Center’s plan of correction (implemented, Jun 11, 2024): “Visual identification was placed on all glass exit doors on 3/29/24.”

Citation Mar 25, 2024 Inspection Building & playground safety

Toilet and sinks proper height 55 Pa. Code §3270.82(e)

Observed in the Toddler 1 Room, Staff Person #1 held Child #1 in arms to wash child's hands after a diaper change. Observed in the Toddler 2 Room, Staff Person #5 held Child #2 in arms to wash child's hands after a diaper change. Neither of the rooms had a platform or steps for the sinks at the diaper changing tables where children had been changed.

Center’s plan of correction (implemented, Jun 11, 2024): “Teachers have been instructed that they cannot hold a child in their arms to wash the child's hands. Step stools have been ordered. Until step stools arrive, children will wash their own hands at the other sink in the room. Moving forward, teachers will have children either use a platform or step…”

Citation Mar 25, 2024 Inspection Building & playground safety

Clean and good repair 55 Pa. Code §3270.102(a)

Observed dirt and debris under the diaper changing mat in the Toddler 2 Room. Observed chairs placed on tabletops, which creates a potential toppling hazard, in the Twos 1 Room.

Center’s plan of correction (implemented, Apr 2, 2024): “Teachers immediately cleaned the debris from under the changing mat and removed chairs from the tops of the table on 3/25/24.”

Citation Mar 25, 2024 Inspection Health & medication

12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)

The initial and subsequent health assessments in the file for Staff Person #1 do not include an initial TB Screening.

Center’s plan of correction (implemented, Jun 12, 2024): “Staff Person #1 went to get a TB Screening immediately on 3/29/24.”

Citation Mar 25, 2024 Inspection Building & playground safety

Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)

The fire drill/fire system check log documented three times when fire system checks exceeded 30 days between checks: 7/7/23-8/25/23, 9/22/23-10/23/23 and 1/29/24-2/29/24.

Center’s plan of correction (implemented, Apr 2, 2024): “A fire system check was conducted during the inspection on 3/25/24, which was timely for the current month. The center scheduled their upcoming fire drill within 30 days of the previous drill.”

Citation Mar 25, 2024 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

The most recent fire safety trainings in the file for Staff Person #2 exceeded 12 months between trainings.

Center’s plan of correction (implemented, Apr 2, 2024): “Staff member #2 completed fire safety training on 3/7/24.”

Citation Mar 25, 2024 Inspection Training & qualifications

Comply with CPSL 55 Pa. Code §3270.32(a)

The most recent mandated reporter trainings in the file for Staff Person #3 exceeded 60 months between trainings.

Center’s plan of correction (implemented, Apr 2, 2024): “Staff member #3 completed mandated reporter training on 2/19/24.”

Citation Mar 25, 2024 Inspection Records & paperwork

Name/address/phone release person 55 Pa. Code §3270.124(b)(7)

The emergency contact form in the file for Child #5 did not include the address for the release person.

Center’s plan of correction (implemented, Jun 11, 2024): “The emergency contact form for child #5 was updated with the address for the release person on 3/29/24.”

Citation Mar 25, 2024 Inspection Records & paperwork

Each child care space 55 Pa. Code §3270.124(c)

The emergency contact binders in the Toddler 1, Twos 1, Twos 2 and K-Prep Rooms did not contain emergency contact forms for Child #1, 3, 4 and 5, who were receiving care in these spaces.

Center’s plan of correction (implemented, Apr 2, 2024): “The emergency contacts for Children #1, 3, 4, and 5 were added to the emergency binders in their respective classrooms on 3/29/24.”

Citation Mar 25, 2024 Inspection Records & paperwork

Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)

The most recent parental updates for the emergency contact information in the file for Child #1 exceeded 6 months between updates.

Center’s plan of correction (implemented, Apr 2, 2024): “The parental update for the emergency contact was updated.”

Core safety Jun 14, 2023 Inspection Background checks

Comply with CPSL/CPSL information 55 Pa. Code §3270.32(a)/3270.192(4)

The most recent State Police, Child Abuse and FBI Clearances in the file for Staff Person #4 exceeded 60 months between clearances.

Center’s plan of correction (implemented, Jun 16, 2023): “The file for Staff #4 was updated and has current State Police, Child Abuse, and FBI Clearances.”

Citation Jun 14, 2023 Inspection Building & playground safety

Clean and good repair 55 Pa. Code §3270.102(a)

Observed dirt and debris under the mats of the diaper changing tables.

Center’s plan of correction (implemented, Jun 16, 2023): “The classroom teachers removed the diaper changing mats and cleaned the tables to ensure that the dirt and debris was cleared.”

Citation Jun 14, 2023 Inspection Health & medication

12 months prior to service and every 24 months thereafter/Health assessment, TB test 55 Pa. Code §3270.151(a)/3270.192(3)

The most recent updated health assessments in the files for Staff Person #1 and #3 exceeded 24 months between assessments.

Center’s plan of correction (implemented, Jun 16, 2023): “The files for staff members #1 and #3 were updated with new and current health assessments.”

Citation Jun 14, 2023 Inspection Emergency preparedness

Emergency plan 55 Pa. Code §3270.27(a)(6)

The emergency drill log for the facility did not include a section for Special Accommodations the Facility uses for Infants, Toddlers, and Children with Special Needs.

Center’s plan of correction (implemented, Jun 16, 2023): “Special Accommodations for Infants/Toddlers/Special Needs was added to the second page of the fire drill log to include evacuation cribs, strollers, and lifesaving medications.”

Citation Jun 14, 2023 Inspection Building & playground safety

Devices must be compliant/Director or designated staff person ensure compliance 55 Pa. Code §3270.95(a)/3270.95(b)

The fire drill/fire system check log documents one occasion when fire system checks exceeded thirty days between checks: 2/24/23-3/29/23.

Center’s plan of correction (implemented, Jun 16, 2023): “The following month's alarm/drill was completed.”

Citation Jun 14, 2023 Inspection Records & paperwork

Pertinent Laws & Regulations/General Health and Safety 55 Pa. Code §3270.14/3270.21

The one-hour Health and Safety Update in the file for Staff Person #2 was conducted after the prescribed timeframe of 12/30/22.

Center’s plan of correction (implemented, Jun 16, 2023): “The file for Staff #2 was updated and has a current Health and Safety Training.”

Citation Jun 14, 2023 Inspection Training & qualifications

Fire safety - 1 yr. 55 Pa. Code §3270.31(e)(4)(ii)

The most recent fire safety trainings in the files for Staff Person #2 and #5 exceeded 12 months between trainings.

Center’s plan of correction (implemented, Jun 16, 2023): “The file for Staff #2 and #5 was updated and has a current Fire Safety Training.”

Citation Jun 14, 2023 Inspection Training & qualifications

Staff evaluations 55 Pa. Code §3270.34(a)(6)

The first written evaluation in the file for Staff Person #2 was conducted more than 12 months after the staff person's start date (See LIS Code Sheet).

Center’s plan of correction (implemented, Jun 16, 2023): “The file for Staff #2 was updated with a current written evaluation.”

Citation Jun 14, 2023 Inspection Records & paperwork

Emergency info/agreement updated 6 mos 55 Pa. Code §3270.181(c)

The most recent parent updates for the emergency contact forms in the files for Child #1, #2 and #3 exceeded 6 months between updates.

Center’s plan of correction (implemented, Jun 16, 2023): “The child files for #1, #2, and #3 were updated with new emergency contact forms.”

“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.

Complaint investigations and reported incidents

Violation found May 8, 2025 Complaint investigation

1 violation cited, listed under Citations.

Violation found Dec 23, 2024 Complaint investigation

3 violations cited, listed under Citations.

Violation found Jul 11, 2024 Complaint investigation

4 violations cited, listed under Citations.

Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.

About this center

Capacity 129 children

Certificate status Regular (COMPASS: awaiting renewal)

Certificate valid through Nov 21, 2026

Keystone STARS STAR 4 (accredited)
since Apr 24, 2026 · what STARS means

Operator Bright Horizons Childrens Centers LLC

Phone —

State certificate # CER-00247952

Parent reviews Google Maps reviews
Not checked by Daycare Record

Common questions

Has Bright Horizons at Erie had any serious violations?

Pennsylvania cited 16 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Nov 19, 2025 (background checks): “The most recent State Police and Child Abuse Clearances in the file for Staff Person #1 exceeded 60 months between clearances. The file for Staff Person #3, who permanently resides in South Dakota, did not contain the…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.

Have there been complaints about Bright Horizons at Erie?

Pennsylvania lists 3 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.

What is Bright Horizons at Erie’s Keystone STARS rating?

STAR 4 (accredited), effective Apr 24, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.

How does Bright Horizons at Erie compare with other daycares in Erie?

It is #25 of 58 centers in Erie by topic-weighted citations per inspection, and has more citations per inspection than 77% of Pennsylvania certified centers with enough inspection history to compare.

When was Bright Horizons at Erie last inspected?

Aug 27, 2026 (renewal). The state cited at least one violation during that visit.

Who runs Bright Horizons at Erie?

The legal entity on its Pennsylvania certificate is Bright Horizons Childrens Centers LLC.

Certified centers nearby

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5109 Iroquois Ave, Erie · 3.2 mi away · 41 spots More citations than most

Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.

To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.

Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.

Concerned about this center? See how to report a daycare: which state line to call, what to write down and what happens next.