Brightside Academy/Hill-Hazelwood
Brightside Academy/Hill-Hazelwood is a certified child care center in Pittsburgh, PA, with capacity for 141 children. It holds a Keystone STAR 4 rating. Since August 2021, Pennsylvania certification staff have inspected it 15 times and confirmed violations in 2 complaint investigations. The state cited 94 violations, 28 of them core-safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep), most often for building & playground safety (21 of 94). 21 citations came in the last 12 months, including 1 on a core-safety topic. Measured by topic-weighted citations per inspection, it is tied for #108 of 251 centers in Pittsburgh and has more citations per inspection than 77% of Pennsylvania certified centers.
Inspection record
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Citations, newest first
The file for Staff Person #1 did not contain emergency plan training within the last 12 months.
Two bottles of disinfectant spray labeled "Keep Out of Reach of Children" were observed stored on a counter next to children's breakfast foods in Room 5.
A cabinet door in Room 5 was observed to be detached from the cabinet and not properly secured.
The health assessment in the file for Staff Person #4 did not contain an examination for communicable diseases and the results of the examination.
The file for Staff Person #3 contained pediatric first aid/CPR training that was not renewed before the expiration date of the most current certificate (3/24/24 and 5/31/26).
Staff person #2 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Pediatric first aid/CPR.
The Fire Drill and Fire Detection Log was observed for the 30-day smoke detector checks. There were 50 days between 5/11/26 and 6/30/26.
The file for Staff Person #1 contained documentation of Child Abuse clearance results that were not renewed prior to the expiration date of the most current certification on file: 10/2/20 and 10/8/25. The file for Staff Person #1 who has lived in the state of New York during the previous five years of employment, contained the required Child Abuse and Sex Offender Registry clearance results for the state of New York dated 8/21/25 but were after the staff persons first day working in a child care setting (See LIS Code Sheet). The file is now current. The file for Staff Person #2 contained documentation of Child Abuse clearance results and Mandated Reporter training that were not renewed prior to the expiration date of the most current certification on file. Child Abuse clearance results: 11/15/20 and 11/17/25. Mandated Reporter training: 11/15/20 and 11/17/25. The file is now current. The for Staff Person #3 contained State Police, Child Abuse, and FBI clearance results but were dated after the staff person's first day working in a child care setting (See LIS Code Sheet). The file is now current.
The files for Staff Persons #2 and #5 contained documentation of emergency plan training dated more than 12 months apart. Staff Person #2: 2/6/24 and 8/21/25. Staff Person #3: 1/6/24 and 2/5/25.
In Room 1, an electrical outlet near the refrigerator was observed to lack a protective receptacle cover. An electrical outlet on the back wall in the Indoor Gym was observed to lack a protective receptacle cover.
A handwashing sign was not posted near the sink in the boy's restroom across from Room 2.
A children's play kitchen set was observed obstructing an exit door from the Indoor Gym to Room 11.
An operable thermometer was not placed in the refrigerator in Room 1 and Room 6.
The file for Staff Person #2 contained health assessments dated more than 24 months apart: 12/2/22 and 8/18/25.
The file for child #1 contained documentation of a health report dated 9/5/25 but was not within 60 days following the first day of attendance at the facility.
Facility's files did not contain documentation of notifying local traffic safety authorities in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility.
The file for Staff Person #4 does not have current fire safety training. The most current fire safety training on file was observed to be dated 10/3/24. The file for Staff Person #5 contained fire safety training dated more than 12 months apart: 10/24/23 and 8/26/25.
The emergency contact form in the file for child #3 lacked the enrolling parent's work telephone number.
The emergency contact form and the financial agreement form in the file for child #2 have not been reviewed and updated by the parent within the last 6 months. The most recent review and update was on 7/17/25.
A fire drill has not been conducted within the last 60 days. The most recent documented fire drill conducted was on 9/16/25.
The facility's documentation of testing the fire detection system exceeded 30 days between testing from 1/20/25 to 2/20/25, 4/3/25 to 5/5/25, 5/5/25 to 6/9/25, and 8/16/25 to 9/16/25.
Show 74 older citations
A written plan of daily activities was not posted in Room 2-YT.
According to staff interviews, written statements, and facility video, on 6/6/2025 at ~ 7:40am child #1 sustained 2nd degree burns on their arm when they pulled a cup of hot coffee off of a table onto their chest and arm. Staff person #1 who had placed the cup of coffee on the table and was assigned supervision of child #1 had their back turned to the child and was not able to supervise the child. Neither staff person #1 nor staff person #2 contacted the child's parent until ~ 3:50pm that afternoon.
According to staff interviews, written statements, and facility video, on 6/6/2025 at ~ 7:40am child #1 sustained 2nd degree burns on their arm when they pulled a cup of hot coffee off of a table onto their chest and arm. Staff person #1 who had placed the cup of coffee on the table and was assigned supervision of child #1 had their back turned to the child and was not able to supervise the child. Neither staff person #1 nor staff person #2 contacted the child's parent until ~ 3:50pm that afternoon.
According to staff interviews, written statements, and facility video, on 6/6/2025 at ~ 7:40am child #1 sustained 2nd degree burns on their arm when they pulled a cup of hot coffee off of a table onto their chest and arm. Staff person #1 who had placed the cup of coffee on the table and was assigned supervision of child #1 had their back turned to the child and was not able to supervise the child. Neither staff person #1 nor staff person #2 contacted the child's parent until ~ 3:50pm that afternoon.
According to staff interviews, written statements, and facility video, on 6/6/2025 at ~ 7:40am child #1 sustained 2nd degree burns on their arm when they pulled a cup of hot coffee off of a table onto their chest and arm. Staff person #1 who had placed the cup of coffee on the table and was assigned supervision of child #1 had their back turned to the child and was not able to supervise the child. Neither staff person #1 nor staff person #2 contacted the child's parent until ~ 3:50pm that afternoon.
In Room 5, the following was observed: A staff person's electric hand drill was observed on the counter next to the sink posing a safety hazard to children in care. Two staff person's belongings that contained the medications of Prilosec and Pepto-Bismol tablets that state "Keep Out of Reach of Children" were observed in an unlocked cabinet below the sink accessible to children in care.
In Room 5, large wooden shelves were observed stacked up against the wall in the corner of the room posing a visible toppling hazard.
SECOND VIOLATION: Room 5 was observed to have peeling paint and damaged plaster throughout the walls in the room. Previously cited on SIN-00261556 on 2/28/25. Room 6 and Room 11 are now in compliance.
The file for staff person #2, identified as the Director, lacked child abuse and neglect clearance results for the state of New York where the staff person resided in the five years prior to employment as required under the CPSL. The file for staff person #2 had documentation of State Sex Offender Registry check clearance results for the state of New York dated 1/10/25, which was after the staff person's date of hire (See IS Code Sheet).
The file for staff person #1 did not include documentation of emergency plan training at initial employment (See IS Code Sheet).
In Room 5, a bottle of disinfectant spray that says "keep out of reach of children" was observed underneath the sink in an unlocked cabinet and was accessible to children in care.
In Room 5, several bottles of disinfectant spray were observed to be stored next to and above children's food. In Room 6, a bottle of disinfectant spray was observed on the counter next to the children's breakfast foods/drinks.
Room 5, Room 6, and Room 11 was observed to have peeling paint and damaged plaster throughout the walls in each room.
The refrigerator in the Infant Room did not have an operable thermometer as the thermometer in the refrigerator read 10° F.
In Room 6 at approximately 10:05am, a bottle of milk was observed on the counter, and per staff the milk was provided by the facility for the children's breakfast that ended at 9:30am.
The Director has not conducted a fire drill within the last 60 days. The most recent fire drill conducted on file at the facility at the time of inspection was dated 12/9/24.
The facility's fire detection system has not been tested within the last 30 days. The most recent testing on file at the time of inspection was on 12/20/24.
The file for staff person #1 had documentation of NSOR application dated 11/15/23 but did not contain the NSOR clearance results within 45 days of hire (See IS CODE SHEET).
The first aid kit in Room 5 did not contain scissors.
The file for staff person #2 had documentation of Pediatric First Aid/CPR training that was not renewed before the expiration date of the most current certification: 7/20/22 and 8/4/24.
The two most recent fire safety trainings in the files for staff persons #2 and #3 are dated more than one year apart. Staff person #2: 7/20/22 and 8/30/24. Staff person #3: 4/10/23 and 8/29/24.
Emergency contact information was not present for children who were observed receiving care in the Indoor Gym.
The file for Staff Person #1, who has been working for more than 45 days, did not include an FBI Clearance. The file for Staff Person #3, who has been working for more than 45 days, did not include a Child Abuse Clearance from New York, where the staff person had resided in the past five years. (See LIS Code Sheet)
Observed flaking plaster at the end of the first floor hallway where repairs had been made to the wall and a hole in the wall near the bathroom in Room #2.
The file for Child #2, an Infant, did not include an updated health report conducted within the past six months. Health report was received by parent. Parents will be given 30 days notice to health report expiring to prevent things from happening.
The file for Child #1, an Older Toddler, did not contain an updated health report conducted within the past 12 months.
The most recent immunization record in the file for Child #3 did not include documentation of a flu shot administered within the past year or a letter of exemption from the parent or physician.
The file for Staff Person #2 did not contain documentation of fire safety training conducted within the past 12 months.
The file for Staff Person #2, who has been working at the facility for more than one year, did not include an annual written evaluation. (See LIS Code Sheet).
The most recent parental updates for the fee agreement and emergency contact form in the file for Child #3 exceeded six months between updates. The fee agreement and emergency contact form in the file for Child #2 have not been updated within the past six months.
On the day of the inspection, 9/15/23, a fire system test had not been conducted since 7/17/23, which exceeds mandatory testing every 30 days.
Per staff statements, on 6/8/23, Child #1 stepped on the shoes of Staff #2. Staff #2 responded by striking the child in the stomach with the back of staff #2's hand.
Per staff statements, on 6/21/23, Staff #1 was responsible for 5 children in the play space. Staff #1 took the 5 children inside the facility to use the bathroom located on the lower level. Child #1 remained upstairs near the main floor bathroom. Child #1 was unsupervised for several minutes, until another staff discovered the child alone in the hallway.
Per staff statements, on 6/21/23, Staff #1 was responsible for 5 children in the play space. Staff #1 took the 5 children inside the facility to use the bathroom located on the lower level. Child #1 remained upstairs near the main floor bathroom. Child #1 was unsupervised for several minutes, until another staff discovered the child alone in the hallway.
Per staff statements, on 6/21/23, Staff #1 was responsible for 5 children in the play space. Staff #1 took the 5 children inside the facility to use the bathroom located on the lower level. Child #1 remained upstairs near the main floor bathroom. Child #1 was unsupervised for several minutes, until another staff discovered the child alone in the hallway.
The file for Staff Person #3, who has been working at the facility for more than 45 days (See LIS Code Sheet), lacked an FBI Clearance.
During lunchtime on 6/8/23, Staff Person #2, who qualifies as an Aide, was observed supervising two Preschool children alone in the hallway for bathroom break.
The dramatic play toy shelf in the Preschool Room was wobbly, which creates a potential toppling hazard. Observed dirt and debris under the mats of the diaper changing tables in Room #1, #2 and #3.
The cots for use by the children at the facility were not properly labeled. The cot lists on the walls did not match the names and numbers of the children in care.
The most recent immunization record in the file for Child #1 did not contain documentation of a flu shot administered within the past year or a letter of exemption from the parent or physician.
Observed on 6/8/23 at approximately 10:00 am in Room #2: Staff Person #4 changed three children's diapers and did not have the children wash their hands until the third child's diaper had been changed.
The one-hour Health and Safety Update in the file for Staff Person #1 was conducted after the prescribed timeframe of 12/30/22.
The most recent fire safety trainings in the file for Staff Person #1 exceeded 12 months in between trainings: 11/20/21-1/19/23.
Emergency Contact Forms were not present in Room #6 for Child #2 and #3 or in Room #1 for Child #4 who were receiving care in these rooms.
**During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
*During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
***During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
*During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
**During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
*During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
**During the self-reported noncompliance investigation on 5/15/23 a video of an incident was viewed by the certification representative and staff interviews were held. Staff person #1 and staff person #2 brought 4 toddlers inside after playing on the outdoor playground. Staff person #1 and staff person #2 walked into classroom #2 while child #1 and child #2 walked into classroom #1 and were left alone in classroom #1 from 5:04pm until 5:09pm. At 5:09pm staff person #2 walked into classroom #1 and brought child #1 and child #2 back into classroom #2.
The file for staff #1 lacked the one hour health and safety training which was to completed by 12/30/22. There is now training on file and dated 1/17/23.
At approximately 8:55 am, the toddler classroom was transitioning to their classroom with staff person #1 when child #1 wandered from the group and went to the stairwell creating a staff to child ratio of 0:1.
**At approximately 8:55 am, the toddler classroom was transitioning to their classroom with staff person #1 when child #1 wandered from the group and went to the stairwell creating a staff to child ratio of 0:1, leaving the child unsupervised by a staff person.
At approximately 8:55 am, the toddler classroom was transitioning to their classroom with staff person #1 when child #1 wandered from the group and went to the stairwell creating a staff to child ratio of 0:1, leaving the child unsupervised by a staff person.
**At approximately 8:55 am, the toddler classroom was transitioning to their classroom with staff person #1 when child #1 wandered from the group and went to the stairwell creating a staff to child ratio of 0:1, leaving the child unsupervised by a staff person.
At approximately 8:55 am, the toddler classroom was transitioning to their classroom with staff person #1 when child #1 wandered from the group and went to the stairwell creating a staff to child ratio of 0:1, leaving the child unsupervised by a staff person.
The files of facility persons #1 through 5, who completed the "Get Started with Center-Based Care: Building Blocks for Quality" through Better Kid Care prior to 10/4/2022, did not contain documentation of completion of the additional 1 hour training, "Get Started with Center-Based Care-Revised 2022" on or before 12/30/2022.
Staff #1 failed to walk Child #1 all the way to the school-age classroom. The child continued to the classroom without adult supervision and ended up entering an empty classroom. The child then left the empty classroom and proceeded to the classroom where the teacher and children were present, after 46 minutes.
Staff #1 failed to walk Child #1 all the way to the school-age classroom. The child continued to the classroom without adult supervision and ended up entering an empty classroom. The child then left the empty classroom and proceeded to the classroom where the teacher and children were present, after 46 minutes.
Staff #1 failed to walk Child #1 all the way to the school-age classroom. The child continued to the classroom without adult supervision and ended up entering an empty classroom. The child then left the empty classroom and proceeded to the classroom where the teacher and children were present, after 46 minutes.
The file for staff person #1 lacked a dated disclosure statement and contained a FBI finger print clearance dated for after the hire date. The file for staff person #4 lacked a signed and dated disclosure statement.
The file for staff person #1 completed emergency plan training on 2/24/22, which is not at initial hire. (SEE LIS FOR HIRE DATE)
In room 9 it was observed that the first-aid kit lacked nonporous gloves.
The immunization record for child #1, child #2, child #3, and child #4 lacked an influenza vaccination in accordance with the ACIP.
Facility conducted an emergency drill on 2/9/22, which was not annually from when the regulations took effect on 12/19/2020.
It was observed on the fire drill log that the facility had allowed more than 60 days to pass between the fire drill on 9/10/21 and 12/2/21. Fire drill log was up to date during the renewal inspection.
Facility lacked a current letter of operability of the inter-connected smoke alarms or documentation of testing them every 30 days.
The file for child #1, child #2, child #4, child #5, and child #6 lacked an initial health assessment within 60 days following the first day of attendance at the facility, all now have a current health assessment on file.
The file for staff person #3 completed fire safety training on 8/26/20 and 3/15/22, which is not annually.
The file for staff person #2 had an evaluation completed on 11/30/20 and 12/2/21, which is not every 12 months.
The gym lacked a daily activities schedule posted.
The emergency contact form for child #3 lacked the health insurance coverage provider.
There were exposed sharp points on the fence in the outdoor playspace, which poses a hazard.
“Core safety” marks citations about supervision and staff ratios, discipline and caregiver conduct, background checks, child protection and safe sleep, the topics our score weights most. Pennsylvania’s records don’t grade violations by severity. “Follow-up” marks a violation re-cited at a follow-up visit, counted once. How scores work.
Complaint investigations and reported incidents
Pennsylvania’s search lists complaint investigations in which the state found at least one violation (“verified complaints”). It does not say what a complaint alleged, or whether every violation relates to it. Incident investigations look into something that happened at the center; self-reported violations are ones the center reported to the state itself.
Daily rates
| Age group | Full time, per day | Part time, per day |
|---|---|---|
| Infant (6 Weeks-12 mos.) | $66.40 | $66.40 |
| Young Toddler (13-24 mos.) | $64.60 | $64.60 |
| Older Toddler (25-36 mos.) | $63.40 | $63.40 |
| Preschool (37 mos.- Entering K) | $58.40 | $46.40 |
| Young School-Age (K-3rd gr.) | $52.00 | $36.00 |
| Older School-Age (4th gr.-15 yrs.) | $52.00 | $36.00 |
The daily price the center lists in Pennsylvania’s COMPASS search for families paying privately. The state notes that rates are subject to change and programs don’t have to share them, so confirm with the center. See what daycare costs in Pennsylvania.
About this center
Common questions
Has Brightside Academy/Hill-Hazelwood had any serious violations?
Pennsylvania cited 28 violations since 2021 on the topics Daycare Record treats as core safety (supervision, staff ratios, discipline, background checks, child protection or safe sleep). The most recent, on Feb 23, 2026 (background checks): “The file for Staff Person #1 contained documentation of Child Abuse clearance results that were not renewed prior to the expiration date of the most current certification on file: 10/2/20 and 10/8/25. The file for Staff…” Pennsylvania’s records don’t grade violations by severity; each citation is listed in full above.
Have there been complaints about Brightside Academy/Hill-Hazelwood?
Pennsylvania lists 2 complaint investigations since 2021 in which it found at least one violation; the violations are listed above. Its search shows these “verified complaints” but not what a complaint alleged, or whether every violation relates to it.
What is Brightside Academy/Hill-Hazelwood’s Keystone STARS rating?
STAR 4, effective May 8, 2026. Keystone STARS is Pennsylvania’s quality rating program for child care, from STAR 1 to STAR 4. It measures program quality, not inspection results, so read both.
How does Brightside Academy/Hill-Hazelwood compare with other daycares in Pittsburgh?
It is tied for #108 of 251 centers in Pittsburgh by topic-weighted citations per inspection, and has more citations per inspection than 77% of Pennsylvania certified centers with enough inspection history to compare.
When was Brightside Academy/Hill-Hazelwood last inspected?
Jul 28, 2026 (allocated unannounced monitoring). The state cited at least one violation during that visit.
How much does Brightside Academy/Hill-Hazelwood cost?
It reported full-time daily rates of $66.40 for infant, $64.60 for young toddler, $63.40 for older toddler, $58.40 for preschool in Pennsylvania’s COMPASS search. Rates can change; confirm with the center.
Who runs Brightside Academy/Hill-Hazelwood?
The legal entity on its Pennsylvania certificate is Brightside Academy Pittsburgh LLC.
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Citations are quoted from Pennsylvania Department of Human Services inspection records (Office of Child Development and Early Learning, Bureau of Certification Services), including each finding and the center’s plan of correction. Rule numbers refer mostly to 55 Pa. Code Chapter 3270, the rules for child care centers; a few cite Chapter 20, which covers every certified facility. Pennsylvania’s records don’t grade violations by severity; the “core safety” label and the score are Daycare Record’s.
To check the state’s own record, search the center’s name on COMPASS Child Care Provider Search and open its inspection history. Data refreshed Oct 16, 2026.
Comparing centers? See how to choose a daycare: 30 questions to ask and a printable checklist.
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